HP Envy M6 :: Wireless Mouse Not Working
Jan 5, 2015
I just purchased an Hp Envy m6 notebook PC m6-n168ca to replace my last Envy with a corrupt OS. I have a Microsoft wireless mobile mouse 4000 to use with it and I plugged in the usb connector and it installed automatically and successfully apparently. Unfortunately, the mouse is not being recognized on the screen. It works on my other laptops so i know it's not the mouse. This is my first touch screen laptop though so I am wondering if it has something to do with that? The trackpad mouse function works fine but I need to be able to use the mouse and the touch pad. Is this possible? Is there something I have to toggle on or off? How to change the mouse click settings and stuff.
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Oct 30, 2014
I am using HP envy 17 notbook PC. It is a 2 month old. From today morning the mouse pad is not at working all of a sudden. I had to use usb mouse to operate. I tried all ways of installing drivers and all other stuff but its not working.
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Jul 11, 2014
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
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Aug 20, 2014
My wireless button will not light up blue. Pressing it only switches airplane mode on and off. I tried a hard reset and it didn't work. I have a HP Envy TS 17 Notebook. Product number is E8A11UA#ABA. How to solve this?
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Aug 6, 2014
last week i turned of my wireless internet for three days (i was out of town and didn't need it) but today when i went to turn it back on it couln't detect my wireless internet. it's an hp enve dv7 7250 running windows 8 64 bit
i've had the computer for two years.
about a months ago i had to reset the computer due to software problems.
my wireless router was just replaced two weeks ago and all other devices are working fine.
i have attempted to reinstall the drivers. no changes
i have had issues with the wireless on the computer for the passed year (limited access) usualy fixed its self
when pluged directly into the internet, internet works fine.
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Nov 14, 2014
I have a HP ENVY TouchSmart 14t-k000 CTO Ultrabook. It just went out of warranty a month or so ago but started blue-screening rigth after that - I had to reinstall Windows 8.1.
Since the install, my wifi has not been working properly. (I can use an Ethernet cable without a problem.) Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just won't connect at all. The weird thing is that 5% of the time it will work fine, and I'll be able to use wifi no problem for a couple hours at a time.
What could possibly be going on? Is it a driver issue? Should I get a new network adapter? Is it a settings issue?
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Jul 24, 2009
I think something similar has been posted here before. In essence, I find that when I use my VX Revolution (or is it MX? Whichever one is the mobile version), the mouse occasionally loses its wireless connection to the computer, and so I have to click multiple times to get it to register.
This is annoying enough for me to consider getting a wired mouse, but I want to know if I get something like an MX518 if I'm still going to run into the disconnect/lag issue.
In other words, is it a wireless issue or a Logitech/PC/Mac conflict issue? I experienced both with and without the Logitech software installed. The software is currently installed.
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Jan 24, 2009
recommend me a good wireless / bluetooth mouse? Something not too expensive, portable, small size. I really need a mouse right now... Can't play Unreal Tournament 2004 on TrackPad. Once again, WIRELESS Mouse. I know I know they are not the best thing for gaming...
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Dec 11, 2014
I have a HP Envy Touchsmart 15 Notebook. I use a USB mouse all the time. When I type I sometime drag my thumb on the touchpad which moves my curser without my noticing it. Can I disable the touchpad. My OS is 64 bit Windows 8.1 .
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Feb 20, 2010
when im unzipping files or when cpu usage is high my wireless mouse will lag really bad but the touch pad will work fine?
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Apr 8, 2014
My computer does not have button to left button of the mouse, so I use 2 fingers to get use the funtions of the letf button. However, this is not working anymore.
My notbook is HP ENVY 15-j054ca Notebook PC.
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Mar 27, 2009
I am a proud owner of a used SZ650N and would like to get a decent wireless mouse for this laptop, any recommendations ?
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Nov 1, 2013
I bought precision m6700 and WM713 wireless mouse.I turned on my mouse, connected to my precision by usb which came with mouse, and it paired with my computer, device and printers shows there is WM713 wireless touchmouse. But after these steps my mouse didnt work. Mouse was turned on but doesnt track my pointer or click every role of mouse. Im using windows 7 64 bit. And when i go toWM713 wireless touch mouse application, There was battery level section but it says not connected, but i already connected my mouse by usb to my precision.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Nov 30, 2011
i have a Envy TS m7 computer with windows 8.1 64bit. I purchased a z8000 bluetooth mouse but i can't get my computer to see it. i have checked the the box "allow bluetooth devices to find this PC".
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May 15, 2014
HP Pavilion dv9830us Notebook. A few years ago this laptop got jostled while configuring updates. Ultimately, had to use recovery to get it up and running and it's never been fully right since. One thing I've noticed is that I now have an additional start button stacked on top on the original. Is this because I did a recovery?
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Jun 23, 2014
I got my self a Thinkpad S1 Yoga (20CD) and I have two issues;
1) The wireless lan driver fails and startup. (Dual Band AC 7260)
2) The trackpad acts as a simple mouse. (ultranav driver is installed)
I'm running Windows 8.1pro (x64). All drivers are updated and the BIOS is updated.
The wireless lan driver starts normally when I disable USB3 support in the bios or disable the "Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)" in de device manager.
When I disable and enable the wireless lan driver again the driver works normally.
The trackpad does not support actions like scrolling.
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Mar 29, 2009
The left mouse button on my m1530 has taken a battering. It has gone all lop-sided, crunches every time I press it, and now doesn't work at all unless I press down on it very very hard with two fingers.
I work fast, so this is an incredibly frustrating thing to happen, as everything now takes ten times longer to do.
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Feb 6, 2010
I turned laptop on today and the touchpad is just not working. Has this happened to anyone else? I looked for drivers but only found vista ones which I installed but still not working. Thankfully I have a bluetooth mouse but it is not that good and I like to use the touchpad.
Using windows 7 32 bit. I might install the OS again but does this sound like a hardware failure?
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Feb 18, 2013
I just bought a Dell computer from my friend, the mouse worked until last night, now both the mouse and touchpad aren't working!I've tried pressing the button that turns the touchpad off and on, and it did absolutely nothing.I CANNOT use my mouse at all.
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Dec 8, 2014
my laptop dv 2000 key board is locked and mouse clicks brings only the proprty window or opens controle panel menu. my os is win vista ultimate . I have tried a hard reset by removing battery . connected external key board and mouse .no use .
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Jul 16, 2013
My Thinkpad boots successfully but then I cannot use either the keyboard or the mouse. No input at all possible. Even alt ctl del does not work. I have rebooted many times. I tried booting in SAFE MODE but that has not worked either. I do not have a recovery DVD at this location.
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Jan 21, 2015
The touchpad on my Studio 1749 is erratic - it zooms in and out or scrolls when all I am doing is moving the cursor around the screen. I have updated drivers recently and run Dell Detect.
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Feb 28, 2015
I have tried all the other tips and driver downloads, removing battery, reloading drivers, sleep "wake up", all with temporary success. Acer says to refresh the computer, that does not work either. It is new with about 20 hours on it. I took the first machine back to retailer and same situation with the new machine.
Clearly this is an issue with Acer notebook touchpads and at least in my case W8.1. That is why google is littered with search titles for acer touch pads not working.
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Jan 25, 2015
I have purchased an Acer Aspire ES1-111M-C3CP with windows 8. I am generally really pleased with the laptop and quality, except for one thing, the mouse pad stops working. When this happens I have to plug a usb mouse in the move the mouse pointer on the screen. If I restart the laptop then the mouse pad works fine, then randomly it will stop working again.
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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Oct 21, 2009
All my drivers are up to date, my mouse has new batteries, and I tried this fix:
[URL]
Now my Bluetooth mouse only works after I reboot the computer, but then disconnects after a while, and I can't even add it again to my Bluetooth devices.
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Feb 7, 2013
I have dell inspiron 1525 and my windows is 7 , my mice and webcam don't working since we install this windows on the laptop .
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Apr 8, 2012
I have this model
HP Pavilion dv6-6155ee Entertainment Notebook
Today i have found that when plugging the mouse in one of the USB ports on the right side .. it does not work but the mouse gives light .
I tried it on the USB Ports on the left side .. it works well ...
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