Dell Precision M4700 :: Touchpad And Keyboard Unresponsive Since Connecting Wireless Mouse
Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Apr 23, 2013
Is there any way to change the touchpad gesture scrolling on a new dell precision m4700? There does not appear to be an option in the touchpad settings like on other dells.
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Dec 24, 2014
I have a Dell Precision M4700 and am trying to use the keyboard backlight.
The problem is that even a short pause in typing, the keyboard backlight goes out. (about 5-6 seconds). It does not go on until I hit another key, (which then types that character, which I then have to erase).
Is there a way to set the keyboard backlight delay to a longer setting?
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Nov 1, 2013
I bought precision m6700 and WM713 wireless mouse.I turned on my mouse, connected to my precision by usb which came with mouse, and it paired with my computer, device and printers shows there is WM713 wireless touchmouse. But after these steps my mouse didnt work. Mouse was turned on but doesnt track my pointer or click every role of mouse. Im using windows 7 64 bit. And when i go toWM713 wireless touch mouse application, There was battery level section but it says not connected, but i already connected my mouse by usb to my precision.
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Dec 20, 2012
my new Precision M4700/Core i5/FirePro4000/4 GB wont recognize a Samsung 830 as a HDD replacement. The SSD does not even appear in the BIOS. Attached via USB, works. Attached via adapter in Optical Bay, works. Sata II but okay. Its even booting the cloned Dell Image on my Z77 PC. ive replaced the Samsung 830 and nothing. No BIOS detection at Port 0.I treid all the Sata Settings with no luck. I bought a Crucial M4 and it works. But Only Sata II.
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Feb 28, 2013
After deactivating bluetooth either with the wifi-switch or clicking the bluetooth icon, it cannot be activated again by either of this two functions.If the BIOS is set to switch bluetooth with the wifi-switch, I could not find a way to activate it again.If the BIOS is set to not switch bluetooth with the wifi-switch, after rebooting the pc bluetooth works again.In any case the bluetooth LED is always off.
I tried Dell online pc diagnostic. It downloads and starts "DellPCDiagnostics.exe", I can see it is running in task manager.But the web page complains: Diagnostic launcher was downloaded but could not be started ...
I loaded all available updates, without success.
My system details: Dell Precision M4700 Windows 7 Professional 64 Bit Dell Wireless 380 Bluetooth 4.0
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Apr 29, 2013
I have been having a lot of issues with my Precision M4700 stalling during boot, directly on the display of the Windows logo so I am attempting to reinstall, btw there are serious issues with recovery mode but that is another issue.
My system is English spec but was bought in Germany so I have a German tag. When I choose the firmware and drivers for my machine I am offered a very different versions to those offered for my model. In particular, I see CV version 2.2 when the version offered without using my system tag is 2.3. Are there technical hardware differences or is it just that the German language version of the software isn't yet available?
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Mar 1, 2013
I purchased a Dell Precision M4700 pre-installed with Windows 8 just before Christmas. Over all I am happy with it. My biggest regret was getting Windows 8.
The issue that is really starting to frustrate me is the inability to access the internet through certain secure WiFi access points. For example, I am sitting in a Marriott hotel using the Wifi network in their conference facility. Yesterday I could connect, today I cannot get to the login page. After several attempts to force a fresh connect by connecting to another network I have given up and am now tethered via my phone. A Windows 7 laptop and iPad connect without any problems.
At two companies that had a secure guest network I was unable to login at all.
As far as I can tell from the Dell web site the drivers for the Wifi card (Dell 1540) are all upto date (version 6.30.59.26).
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Apr 27, 2013
I am running Windows 7 64-bit on my laptop. When I originally got it from Dell, with all the software installed, it had a feature that would show "Caps Lock On" and so on when I turned on caps lock, or scroll lock.
I re-installed Windows since I upgraded the hard drive and want to know how to get this feature back. I installed the Dell Feature Enablement Pack, which gives me the "hotkey" menu, but no lock status options.
What's the software that shows this on screen?
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May 15, 2014
HP Pavilion dv9830us Notebook. A few years ago this laptop got jostled while configuring updates. Ultimately, had to use recovery to get it up and running and it's never been fully right since. One thing I've noticed is that I now have an additional start button stacked on top on the original. Is this because I did a recovery?
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May 22, 2009
I have a brand new Dell Insprion 1545. Everything has been good on it, and then all the sudden today the touchpad became totally unresponsive.
The pointer doesn't move AT ALL when the touchpad is touched. Luckily, I have a USB mouse, but having to use it kind of takes away the portability.
but it's entirely possible that I made some sort of stupid error or changed some setting to make the touchpad unresponsive.
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Mar 18, 2013
I have brand new XPS 12 and when using the laptop touch-pad it frequently stop responding for 1-2 seconds and I tried the followed :
1. upgrading Bios.
2. re-installing A04 driver of the thouchpad.
3. installing A03.
4. removing Driver completely and install again A04.
5. disable all gestures on the settings.
nothing seem to work!!!
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Sep 23, 2009
I sorted my 5315's battery problem (it was the AC adapter), only to find that now the touchpad is quite unresponsive. It won't move smoothly, constantly stopping and starting.
I've played with all the settings I can find, and installed the latest Synaptics XP driver, but Windows seems to see it as a "PS/2 port pointing device" - the laptop doesn't have a PS/2 port, so this is obviously incorrect.
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Dec 10, 2014
I'm running Windows 8.1 on a Pavilion g6-2123us I purchased in 2012. For quite a while now I've had some annoying problems with my touchpad. And it's been getting more and more common as time continues. When these events happen, the whole touchpad is unresponsive, including the on/off buttion, as if the device had been simply unplugged. I have tried a wide variety of things to fix it including uninstalling and reinstalling the drivers multiple times using the most up-to-date drivers from both the HP and Synaptics websites.I have gone to the "mouse properties" in control panel and used the reset devices which worked quite well. Some times, just putting the computer to sleep for a short period of time will do the job too. However, as time continues, these things work less and less. Could it just be an internal hardware issue with a loose connection? Or, just an overtired device? I've replaced and updated the drivers multiple times, so I know that option wont do the job.
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Feb 9, 2013
The touchpad on my Dell Inspiron N5110 is behaving strangely sometimes: suddenly it becomes unresponsive, cursor moves, but very hard, and after some time it just comes back to normal state.
I'm unsure whether this is the driver problem or a hardware problem. I'm using Windows 7 Professional x64.
My driver is up to date, it was downloaded from official site, but however I can't get my touchpad to work correctly consistently.
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Sep 13, 2014
Having problems with the cursor, I have tried various Drivers but to no avail, so i replaced the Palmrest and the problem still exists, The bios recognises the Touchpad, can't figure out were the problem is coming from.
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Dec 21, 2013
My Pavilion TS 14 Sleekbook running Windows 8 did two updates today that required restart for both. I don't know what the updates were, I have it set to autoload important updates. When I tried to "flip" my lock screen to enter my password to open, the screen did nothing but show energy waves around my fingertip. Used the keyboard to open to password page. Tried to pull up touch screen keyboard, nothing. Used regular keyboard to type in password and then the touchscreen works fine.
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Nov 6, 2014
My Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?
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Jul 24, 2009
I think something similar has been posted here before. In essence, I find that when I use my VX Revolution (or is it MX? Whichever one is the mobile version), the mouse occasionally loses its wireless connection to the computer, and so I have to click multiple times to get it to register.
This is annoying enough for me to consider getting a wired mouse, but I want to know if I get something like an MX518 if I'm still going to run into the disconnect/lag issue.
In other words, is it a wireless issue or a Logitech/PC/Mac conflict issue? I experienced both with and without the Logitech software installed. The software is currently installed.
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Jul 17, 2009
i have a dell studio 1535, work very well, at home anyway, connection wise.
I am with virgin media, when i go to my GF place or work or anywhere i can't connect to any wireless network,
Don't have any problem at home to connect.
I managed to find that the internet IP ping failed when running a connection diagnostic.
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Dec 23, 2014
my Lenovo T410 laptop won't start. I hit the power button and it looks like it's about to boot up. The thinklight blinks on as normal, the cd drive is checked, the caps lock button blinks on, then nothing. No display, and keyboard is unresponsive. Power light remains on; if I leave it a while the fan comes on. I can turn the machine off using the power button, but the problem remains next time I switch it on.
I've tried removing power and battery, pressing power button 10 times then holding power for 30 secs, before replacing power and battery, but nothing happens. I've tried using a different keyboard. I've tried plugging in an external monitor. No change.
This problem appeared after I left it on overnight. I have a hunch that it went into hibernation mode, perhaps, and that it disrupted some important function which it was unable to complete.
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Feb 13, 2009
I want to connect some wireless peripherals with my XPS 1530, can you give me your suggestions on the following devices:
I do not want huge base stations, just usb size sticks. And cheap under 50$ or euros.
Headphones:
Should I use bluetooth or wireless? any suggestion .....
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Nov 26, 2012
I have an M6600 running Windows 7.
The BT Moust is a Dell Travel Mouse F299K. When I add it through the normal bluetooth menu, it seems to add correctly, but the blue light on the mouse keeps blinking.
I updated the BIOS to A12- that got it working for about 15 minutes. Then it quit and I'm back to where I started. I tried the mouse on two other machines and it works fine. Even on a Macbook Pro.
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Dec 11, 2014
Got an issue with new Dell Precision M3800 + HD 3100 Dock. My issue with with the mouse pointer. After using the laptop for 2-3 hours, I'm getting an issue in which the mouse pointer will jump over text boxes (does this in any browser, when trying to click in the formula field in excel, even when clicking in this dialog box to type). Basically what's happening is the mouse pointer thinks the text box is higher than it really is.
So, if I go up to the address bar from under, as I pass over the bar, the arrow changes to a text cursor, but jumps above the actual address bar...if I click, I can type in the bar. If I keep going, eventually the arrow pointer will come back, but it will jump back down to the actual top of the address bar. In the case of typing in this box for posting, in order to get the cursor here " ", I have to click where I have the star above (in the word "can").
It just seems like something is very out of sync, and I'm thinking it has to do with the graphics card or some resolution setting. I have an Acer V246HL set to 1920x1080 + a Viewsonic VA2746M set to 1920x1080 as well. Only fix I've found so far is to reboot. I've messed around with the resolution numerous times. This issue only appears when connecting multiple monitors (which is a necessity). I did not have this issue w/ my previous laptop, which leads me to think this is not a monitor issue either
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May 27, 2009
I have a USB dongle connected to the USB port on the left side of my MBP. I'm not sure which side the wireless adapter is located in the MBP, but there seems to be interference between the two as I just been having alot of problems connecting to my wireless network. Because of the lack of space on my desk, the left side of the MBP is facing toward a wall (parallel to it), so therefore the Magsafe, USB, and audio ports are facing toward the wall. I have not been able to even detect my wireless network until I decided to remove the USB dongle temporarily and rescan for wireless networks. It finally worked then! So, do you guys think there is a possibility the USB dongle is interfering with the wireless adapter built in MBP? If so, what can I do about it (the right USB port is powering a WD Passport because the left USB does not provide enough power)?
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Mar 10, 2013
I am having some troubles. Inspiron 15 N5040. The hardwire connection works, and the modem connects wirelessly to other devices, such as my Apple itouch and my roomate's laptop; but when my laptop tries to connect it says Unidentified network, no internet access. I have been editting setting and trying everything i can think of for?
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Dec 26, 2009
I'm having probs connecting wireless my Acer Aspire 8730. I had this issue 5 days into buying this laptop. It seems to be an intermittant problem as sometimes it connects fine but other times it doesn't. Sometimes it finds other available networks but not my router. Comet sent the laptop back to Acer who insist there's not a problem with the network card. I did find a setting on my router for extended range that we have checked but the problem still persists. If I connect via the ethernet cable then no problems but if I sit the laptop next to the router it still doesn't connect wireless. It seems to have completely lost the plot over Christmas and can now find absolutely nothing wirelessly. I could try changing the router but I'm a bit loathed to do this as we have aother laptop that runs fine via my router. I'm not sure where to go from here as I know both Comet and Acer will deny there's a problem.
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Apr 13, 2013
My wife's Studio 17 laptop developed an issue today. Sometime between noon and 3pm, the wireless card in her computer stopped working. Everything in hardware diagnostics indicates that everything is functioning...but it will not connect to our home network. I have troubleshot the wireless system...and everything on the router is working normally. When I try to connect to the wireless network, the computer tries to connect, but eventfully just says it cannot connect.
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Dec 2, 2014
I just got a Aspire 5520 from a friend. Before I restored it to factory i was able to connect to my secure wireless network. Now that i have restored it, I can connect but then the enet mangatment will connect but then disconnect. but the windows icon says its connected. but it will not get past my router or anything and if i try to acess my router from my aspire it will not load the page. my router is fine i have several other devieces connected to it that have no problem. I have checked my router settings to make sure the settings in the comp is right i have a wpa2-personal with a apk securtiy. the router itslef is a belkin n600. since this machine is not under warrenty i cann't ask acer support. Also i can connect to any unsecured with no problem
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