Dell Precision M6700 :: WM713 Wireless Mouse Doesn't Work
Nov 1, 2013
I bought precision m6700 and WM713 wireless mouse.I turned on my mouse, connected to my precision by usb which came with mouse, and it paired with my computer, device and printers shows there is WM713 wireless touchmouse. But after these steps my mouse didnt work. Mouse was turned on but doesnt track my pointer or click every role of mouse. Im using windows 7 64 bit. And when i go toWM713 wireless touch mouse application, There was battery level section but it says not connected, but i already connected my mouse by usb to my precision.
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Jan 15, 2013
I have a Precision m6700 that I'm trying to install OS X Mountain Lion on. The biggest problem I have at the moment is that the laptop won't wake from sleep.
It goes to sleep okay. With the slowly pulsating light on the power button, but when I try and wake it up the machine goes into a loop of trying to start and then turning itself off after a few seconds. I suspect it's something to do with ASF and Intel Management Engine getting confused by OSX. Or OSX not doing something it needs to before the machine enters sleep. In the bios log I see 'ASF2 force off' events that match the time and frequency of the wake attempts. How do I find out what is generating these alerts?
Alternatively, is there any way to turn ASF or Intel Management Engine off? There is a yellow sticker in the battery bay that says 3 ME DISABLED. From what I've read elsewhere this indicates that the Intel Management Engine is permanently turned off on this laptop. Why it's generating ASF alerts at all!?
I've also trying the CCTK tool with --asfmode=off. This reports that asfmode isn't available on this laptop.
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Jan 31, 2013
I just started a DELL Precision M6700 for the first time. I also got some yellow paper with it with some "important information - 512e Hard Drive". I thoroughly read all info stated there and followed all the web-links. Finally I came to conclusion that I do have 512e Hard Drive. It is partitioned in 3 partitions and one (first) partition is "Misaligned". Hereby I also post a screenshot of the output of the Dell Advanced Format HDD Detection Tool and some basic info about my system.
Do I need to align this partition before proceeding further with using this laptop? What would be the consequence of leaving the hard drive in this state? How can I align this partition?
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Dec 15, 2014
I have also already tried turning off and on again the "turn off mouse pad" button that the computer has. And it's only sometimes when I boot up the computer it won't responed, then I have to turn it off and turn it back on again in order for it to work.
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Nov 4, 2014
Just bought an Aspire ES1-511. Not my first Windows 8.1 laptop, but my first with UEIF firmware.
I've been trying to boot Driveimage from CD to do an offline backup, and guess what, it wouldnt recognise the CD as bootable. Fixed that by setting the boot type to "Legacy" in the BIOS and it boots fine.
My problem is that the mouse doesnt work after booting from the CD. Watching the behaviour of the mouse, it powers up when I press the power button, but powers off immediately the POST completes.
If booting Windows from the HD, power to USB is restored as soon as windows loads to the lock screen.
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Aug 1, 2014
i recently upgraded my g500 from windows 8 to windows to 8.1. But ever since then, my mouse does not work and the keyboard only works after standby. I tried to restore to factory defaults but that hasnt worked.
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Aug 26, 2009
the wireless driver on the Dell website does NOT work. Googling this problem leads me to believe that I am not the only one with it.
However I have not seen anyone with a solution; most people are just linked to the Dell website and the Dell driver, which doesn't work at all.
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Sep 7, 2014
I recently had to open up my HP G7 laptop to blow the dust of my fan and under the keyboard. When I put they keyboard back together, my wifi didn't work. I'm now on a ethernet connection. Opening network connection, there's no wifi adapter icon. I've tried installing the driver, but mid install I get this message "The driver files you wish to remove will not be removed as the corresponding card is not installed". I don't know what this means, but when I finish the install, the wireless connection is still not shown in network connections, and the driver doesnt show on device manager. What else can I try?
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Jun 19, 2008
i have a ACER Travelmate 2482WXMi, i have done a fresh install of windows XP home, i have done a full format of the hard drive, but i have issues the touchpad will not work only in safe mode. I have installed most of the drivers through safe mode, but the mouse will only work when i connect an external mouse when it's in normal mode.
Also i do get some bad sectors on the hard drive, and it takes over 2mins to shut down the comp. I havent installed programs yet, except PC Wizard 2008. Also the laptop is not the base model with 512MB ram i have added a 1gb stick and it works fine. I am thinking maybe its the hard drive. If
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Feb 3, 2013
I have a VGA plug in my Dell Inspiron 1545 and when I plug in the cord it doesnt work. I have another laptop and I used the same cord and it works. So I guess my VGA doesnt work, what do I have to get to replace the VGA in my laptop?
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Jul 24, 2009
I think something similar has been posted here before. In essence, I find that when I use my VX Revolution (or is it MX? Whichever one is the mobile version), the mouse occasionally loses its wireless connection to the computer, and so I have to click multiple times to get it to register.
This is annoying enough for me to consider getting a wired mouse, but I want to know if I get something like an MX518 if I'm still going to run into the disconnect/lag issue.
In other words, is it a wireless issue or a Logitech/PC/Mac conflict issue? I experienced both with and without the Logitech software installed. The software is currently installed.
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Nov 26, 2012
I have an M6600 running Windows 7.
The BT Moust is a Dell Travel Mouse F299K. When I add it through the normal bluetooth menu, it seems to add correctly, but the blue light on the mouse keeps blinking.
I updated the BIOS to A12- that got it working for about 15 minutes. Then it quit and I'm back to where I started. I tried the mouse on two other machines and it works fine. Even on a Macbook Pro.
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Dec 11, 2014
Got an issue with new Dell Precision M3800 + HD 3100 Dock. My issue with with the mouse pointer. After using the laptop for 2-3 hours, I'm getting an issue in which the mouse pointer will jump over text boxes (does this in any browser, when trying to click in the formula field in excel, even when clicking in this dialog box to type). Basically what's happening is the mouse pointer thinks the text box is higher than it really is.
So, if I go up to the address bar from under, as I pass over the bar, the arrow changes to a text cursor, but jumps above the actual address bar...if I click, I can type in the bar. If I keep going, eventually the arrow pointer will come back, but it will jump back down to the actual top of the address bar. In the case of typing in this box for posting, in order to get the cursor here " ", I have to click where I have the star above (in the word "can").
It just seems like something is very out of sync, and I'm thinking it has to do with the graphics card or some resolution setting. I have an Acer V246HL set to 1920x1080 + a Viewsonic VA2746M set to 1920x1080 as well. Only fix I've found so far is to reboot. I've messed around with the resolution numerous times. This issue only appears when connecting multiple monitors (which is a necessity). I did not have this issue w/ my previous laptop, which leads me to think this is not a monitor issue either
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Jun 21, 2009
I have a m1330 and it doesn't fit in my expressCard/54 slot. I'm baffled, the specs say it should fit but it sticks out about 1/2" and won't go in all the way not matter how I try to jimmy it in.
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Jun 8, 2009
I have a werid problem with my mouse. It like it has a mind of its own or doesnt respond when I use it.
I reinstalled the drivers and I am still having the problem.
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Jan 2, 2015
I recently ordered Mushkin Enhanced Blackline 16GB (2 x 8G) 204-Pin DDR3 SO-DIMM DDR3 1600 (PC3 12800) Laptop Memory Model 997067 - Newegg.com to upgrade ram on DELL M4800. When installed it doesn't let the Laptop to boot. Newegg says this is compatible but the product doesn't.I'm sure I installed it properly. By any chance,did I receive a defective product ? or is the product incompatible unlike Newegg's Memory finder suggestion ? Newegg charges $15 restocking fee, so I would like to make sure i'm not doing something wrong before before returning it.
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May 15, 2009
I just installed XP throught bootcamp on my macbook (black book, the one that was available right before the aluminum ones).
I have two problems.
1. My Apple wireless keyboard does not work.
2. My wireless keyboard does not work when I plug it into my macbook.
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Jan 16, 2009
My MacBook Pro is behaving funny after wrestling with my wife. Unfortunately the laptop was on a table side when my wife jumped on me and we were wrestling away.
She got my arm and twisted it behind my back i was desparate to get out of the arm bar and neck choke she was applying on me. In desparation I got out of her dealy UFC choke but as a consequence I kicked the laptop off the table by accident.
The laptop flew a few metres and landed hard on the floor. As you could see, this is no way to treat the laptop. Now my laptop is behaving strangely the mouse doesn't respond as it used to.
Will this be covered under warranty?
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Dec 29, 2014
The left mouse button on my laptop (model 15-d037dx) doesn't click when I press it. The laptop is almost brand new, can I get a replacement button?
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Nov 30, 2011
i have a Envy TS m7 computer with windows 8.1 64bit. I purchased a z8000 bluetooth mouse but i can't get my computer to see it. i have checked the the box "allow bluetooth devices to find this PC".
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Aug 30, 2009
need help getting mouse to work on laptop
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Nov 4, 2008
It appears that Dell just removed the option for Intel wireless cards on the M6400... The Dell branded cards are now the only option...
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Oct 7, 2007
just moved to BD+ and my Power DVD 7.3 can't handle it anymore and I'm getting really frustrated with trying to get my blu rays to work. Cyberlink is a terrible company probably run by like 3 guys. The customer support is awful and I can't get anything to work anymore. I'm begining to think that getting blu ray on laptops was a bad idea. WHo knew they were going to change things on a month to month basis.
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Sep 6, 2014
Having problems with M6500 and E-PORT plus II PRO2X dock.
USB 3.0 blue jacks on back of dock do not work as 3.0, work as 2.x.
The USB3.0 on side of the laptop perform as expected.
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Oct 31, 2014
I just got my new M6800 laptop- put it in the docking station and everything seems to work except for the USB's on the docking station.
I have had to plug my peripherals into my laptop. This is by design for the docking station. Why do I have a docking station? So that I can have an external keyboard and other peripherals permanently connected when I am in my office.
Went in device manager and searched for USB driver updates and mine are apparently up to date.
No trying a dell support chat window- let's see how long this takes....
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Jan 9, 2009
have found the keyboard on its own for a bargain price, however it does not come with the USB bluetooth adaptor, just the keyboard on its own.
My question is will the keyboard (and the mouse if I ever buy it seperately) work with my Studio 15's built in bluetooth?
I have googled for ages on this but can't get a definitive answer. There have been mentions of 'no' some people say yes but you have to change the bluetooth stack e.t.c.
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Jun 9, 2009
I have a dell precision m6400 but i dont have the intel 5300 card.
in this system the 5300 can only be used because its half the size and thats what is allowed in the computer.
you cant even try and fit a normal size one. my question is can i install a normal one in the wwan slot?
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Dec 9, 2013
I installed a Samsung 840EVO 500GB SSD in my Precision M4400 last weekend. I managed to get it working but it only works in ATA mode. All others modes I tried brought me to the windows splash screen quickly followed by a blue screen that flashed so quickly I couldn't read it before the system rebooted. If I let it reboot it continues to do the same thing over and over. As I understand it I would really benefit from the performance AHCI offers, particularly when running multiple programs at once.
How I might get my drive working in AHCI mode?
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Jan 31, 2009
Everything works fine except eSATA. I've tested in in Windows Vista 64bit and Windows 7 64bit. Same thing in both - the computer completely freezes up when it'd usually be detecting the drive after plugging in. I'm plugging in an external HDD that works fine on my other computer.
The other computer's using XP so that could make a difference. I'm more suspecting a Dell hardware or drivers issue though. I'd be interested to know if it's a problem everyone has and Dell will maybe fix it in a year or so. They've already released a BIOS update and I've got that; no change.
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