Dell Precision M6800 :: None Of The USB Ports On Docking Station Work
Oct 31, 2014
I just got my new M6800 laptop- put it in the docking station and everything seems to work except for the USB's on the docking station.
I have had to plug my peripherals into my laptop. This is by design for the docking station. Why do I have a docking station? So that I can have an external keyboard and other peripherals permanently connected when I am in my office.
Went in device manager and searched for USB driver updates and mine are apparently up to date.
No trying a dell support chat window- let's see how long this takes....
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Mar 1, 2014
I have a Dell Latitude E6430 laptop running windows 7 64-bit. When I try to use it with a docking station, the USB ports on the docking station do not work. When I try to use a USB mouse with it, it only works with one of the USB ports. When I try using my printer (HP laserjet 1320) through the USB ports, it doesn't work (it did previously with a Dell latitude E6430 running windows 7 64-bit).
I've installed the latest BIOS upgrade, updated the USB and intel chipset drivers. How do I get these working?
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Sep 1, 2014
I have a T540p laptop with Windows 7 installed on it, and when I insert it in the docking Station (Ultra Dock 90w) the USB ports don't work.
I tried with another laptop setup with Windows 8.1 and everything works fine. I also tried with another docking stsation, I have the same issue. I suspect something wrong with Windows 7.
All drivers are properly installed as the computer is new. I also performed the docking Firmware update from this page [URL] ... but this didn't work.
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Dec 25, 2013
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
Computer Model Latitude E7240
Shipping Date 11/16/2013
[Code] .....
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Oct 13, 2014
I have a TravelMate TMP645-MG connected to ProDock II. The problem is that the USB ports on docking staion are not working, I can see the following yellow exclamation mark in device manager when the docking station is connected (no errors when not docked).
Windows 8.1 Enterprise, 64bit. All latest drivers from Acer homepage are installed.
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Jan 4, 2015
I have a Dell Precision M4800, only a few months old. My docking station is a Dell E-Port Plus II, which came with the computer. Very recently, after an update to Dell Command Power Manager, whenever I dock my laptop to the docking station, Dell Command Power Manager will say 'The power adapter attached to your docking station is not recognized', and my system will run slowly. I have a power cord separate from the docking station that, when I plug in, will charge the laptop just fine. I am using Windows 7. What should I do? Is it the Dell Command Power Manager's failure?
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Nov 18, 2014
Brand New M4800 with docking station - I have ordered two new (large) monitors.In the meantime I have two old squarish VGA monitors. Because I cannot get these set up right.
On a desktop PC, I have good resolution on these old monitors - one connected via VGA-VGA cable plugged into DVI adaptor, the other connected via VGA-DisplayPort.I tried to copy this on the new laptop - I plug in one monitor using the VGA -VGA to the VGA on the back of the laptop or docking station: result is laptop display plus VGA on terrible resolution that I cannot seem to change!
Second monitor - VGA -VGA lead, but nowhere to plug in, so I got the VGA-DisplayPort adaptor and tried plugging it into the laptop's DisplayPort socket (not on docking station) - it "sees" it, but then, in display settings software, it crashes.
WHAT I NEED:
(a) Laptop lid closed, two VGA monitors at decent resolution - OR -
(b) 3 monitors: laptop display plus two TGA monitors at decent resolution.
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Apr 21, 2005
i have a number of Dell D600 latitude laptops in the organisation,all identicial. Strange thing is that one of them will not work with the docking station, any Docking station to think of it. this is the error message i get " Your power adapter does not supply enough power to run the attached docking station" press F1 to shut down
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May 25, 2014
We are running more than200 dell computers in our company. lately we purchased E7240 for some users but it looks like the AC adapter does not work with the Dell E-Port docking station we have and that cause the USB hubs not to function at all.
Currently the workaround is to plug the AC adapter to the laptop instead of the docking station.
Our BIOS is updated to the latest version. also a message comes up when the ac adapter connected to the docking station before the windows boot up saying the ac adapter won't charge.....
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May 4, 2009
I have an XPS M1530 running Vista Home Premium 64-bit, T-9300 Processor, 6 gig RAM, 320 gig 7200-rpm harddrive. I am using it with the Kensington SD100S Laptop Docking Station (with stand) and a 22" Samsung monitor (monitor as primary display and laptop display as secondary display) and the Dell Bluetooth keyboard and mouse. The Kensignton docking station attaches to the M1530 via USB.
My question is, is it safe for me to detach the docking station when the M1530 is booted up and running? What about detaching the monitor? Except when I have an external USB harddrive turned on, there is not anything in my tray icons to indicate (as far as I can tell) that any hardware needs to be safely removed.
I have a 2nd AC adapter in my den separate from my home office, but I so rarely take the laptop mobile in the house since I power down first. Please let me know whether I am being too cautious, and if it is safe to detach the docking station and monitor while running any precautions that I should take. I do have my XPS backed up via Ghost if a problem should happen.
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Mar 4, 2014
I have a brand new (month old) Precision M6800, I generally use it docked on my desk at work attached to two monitors via the docking station (I have confirmed via dell support that it is the correct model of dock). The laptop works fine attached to the dock, and fine on its own undocked.
However during the act of undocking (especially if the screen is locked, although this could be a coincidence) the laptop screen will often be left black. The laptop is still running, programs are still open etc. RDPing into the laptop shows all the programs still open and windows functioning fine. Plugging a monitor into one of the external ports will often solve the problem and bring the screen to life.
I have checked the bios version (it's a new model there has been no release) and the GPU drivers.
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Jan 10, 2015
Seeing I just got this new Precision M6800, I wonder if Dell will provide a BIOS update to allow for Broadwell, the CPU is socketed and from what I can tell the QM87 chipset will work with Broadwell, RAM also is compatible.
The power also should be less than Haswell so the cooling solution should be able to handle full load with processor.
This is assuming Intel provides a socket version, the TDP is less so there really should be no problems with power given the newer CPU uses less than Haswell.
BIOS upgrade is needed? If so, would Dell offer that in this case given the compatible options?
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May 19, 2014
I receive there is 1 weeks ago a M6800 laptop with his port replicator. When the laptop is plugged to the port replicator and I press the power button (on the laptop or on the port replicator) the laptop starts but it is frozen immediatly and the big "DELL" logo is displayed. I do not see Windows starts screen and I can not enter in the BIOS.
If I unplugged the laptop from the replicator station, it starts immediately and it is work.
If I plug the power charge on the laptop it starts immediately and it is work.
I plug the laptop to the port replicator, I starts it, the starts process is frozen of course at the "DELL" logo. After that I unplugged the laptop (I do not shutdown it, so the laptop is still on), the laptop continue to starts until Windows. After that I plug the laptop to the port replicator and it is work...
So I think the problem come with the port replicator detection at the BIOS level...
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Jul 22, 2014
I own a M6700 and have had a few problems with it so Dell upgraded me to an M6800. Problem is that my M6700 had an IPS screen and this feature is no longer available with the M6800 so I reluctantly opted for the matt 1920x1080. I currently have both machines while I transfer data etc so I did some comparison photos comparing the screen quality.M6800 on the LEFT (matt standard) and the M6700 on the RIGHT (IPS)I am really disappointed with the quality of the M6800 screen (matt 1920 x 1080). I can't believe this standard is acceptable.
I mean this is a high spec laptop and Dell offer a screen this bad? The viewing angle is almost unusable. Left to right angle - not so bad, but up and down is so bad that I have to constantly move my head up and down to get an understanding of the colours on my screen. Everything thing is washed out and lacks vibrancy with a blue tinge through it.
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Apr 21, 2010
Can anyone recommend a docking station for my Vostro 1220?
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Aug 25, 2009
I'm looking for a laptop that has a port that allows it to connect to a docking station that will actually provide power to it.
I see a lot of them have docking stations available that connect via USB, but you still need to connect a separate power supply to the laptop. Ideally,
I'd love to have one that connects to the docking station by "sitting" in it... i.e., rather than plugging a cable into the "special" port on the laptop, the port is underneath or even just in the back of the laptop in such a way that it connects to the dock by simply resting the laptop up against it.
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Jan 22, 2009
I got the PRX01 and my external hard drive (WD 320 GB) or my 8GB flash drives will not be read except on the one usb with power; is that normal or I got a lemon?
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Apr 30, 2009
I just ordered a docking station from ebay. Everything looks good and works fine except when I plug in my power cord to the dock it the computer says the adapter doesnt supply sufficient power to charge the laptop and requests that I plug in a 90W adapter.
The thing is I'm using the 130W adapter that came with my laptop. If it makes any difference my adapter is a PA-4E model and the dock is the E-Port Plus Replicator
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Jan 14, 2009
Or, more to the point, since I have only one VGA out from the laptop itself, would DVI be of any benefit at all?
Would dual DVI mean that each external monitor would run better?
If not, I'll just get the cheaper docking station. For my desktop, which the E4300 is replacing,
I have had one VGA and one DVI, and it is OK, but I like things the same if possible.
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Oct 15, 2008
My laptop's fan WILL NOT turn off. Its spinning at blow dryer speeds all the time.
Initially I thought I had a lemon with some heat issues, so I returned it and DELL sent me a new one. I received it today and it has the same problem as the one before.
Apparently this laptop runs super hot when in the docking station-the reason being, I have no clue.
im worried that the internals are going to overheat cuz this fan is blowing out really hot air.
When I use it on the go or anywhere outside of the docking station-no fan problems.
Would hate to lose my docking station/external monitor...
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May 4, 2009
Any suggestions for a cooling pad/docking station combo for the SXPS 16 that I could use in my office?
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Nov 3, 2009
My daughter's D610 slowly died during a 10 week car holiday trip in Northen Australia. From the description of how it gradually happened I assumed it could be bad power connection and eventually the battery failed.
Completely dismantled very carefully and tested the power connector, whilst not perfect I believe the solder joints were acceptable.
When power supplies PA10 or PA12 plugged in directly to the laptop no lights of any kind, with or without battery. Checked with other battery too, same result. The power supplies do deliver right voltage and good under load.
Have a docking station and partly to my surprise with the 95W or PA10 power supply the D610 works fine. With the PA12 or 65W power supply the docking station refuses to work telling you to shut down and replace the power supply.
Ran into a problem when I tried to test with the car power converter, which delievered enough power but was not recognised so docking station again refused. The second D610 I later had to hand allowed the car power to be used but under "protest", warning that performance might be poor. Eventually I got the PA10 which was accepted.
I have a second D610 which works fine on all 3 power supplies. Now having option for swopping parts, I would like to know what I can try to figure out what is causing the power interruption?
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Jan 30, 2010
Can someone please recommend a docking station for the new CW?
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Mar 5, 2010
I'm tired docking my laptop work/home/school.
So at least at home I need a good docking/cooling station, so I can easily connect 4-5 USB devices (keyboard, mouse, 2 external hard drives, and some other usb thing)
any recommendations?
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Mar 31, 2009
I have a Dell d820, docking station, and monitor stand. I am running Vista ultimate.
My problems are two-fold:Hot docking does not work. If I take my laptop out while it's running and open the screen, it is blank, and it never comes back. Pulling it out while asleep results in similar issues. The only reliable way to dock and undock is to shut down completely
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Jan 26, 2011
all I got a new E6410 and 2 docking stations around a month ago.The problem I have is that when the notebook is in my office docking station it is really really slow.I can watch while window contents are draw, switching messages inthugnerbird takes a couple of seconds.In the home dokcing station everything is fine.
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Aug 10, 2012
We have an unusual problem with a Dell Latitude E5520. It has been built with Windows 7 32bit SP1 and McAfee EndPoint Encryption, as we do with all of our laptops.
When the laptop is powered on and then docked, everything works fine. If you then give the laptop a restart whilst docked, it just doesn't! It shuts down and stays in some kind of power save mode. I have been through all of the Power options, including closing of the lid and turned off everything that could be causing this to happen, but still nothing.
If the power button is pressed whilst docked, the light comes on but that's it, no activity. Undock it, power up, close the lid and dock it again, all of the external screen, keyboard and mouse work as you would expect. I believe all of the drivers are up to date (it is a new laptop).
The docking station is an E-Port Plus DP/N: FFCV6 A00
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Feb 18, 2009
We are using the sony prz1 docking station with our z590 laptops. we are having a lot of problems with the video signal and monitor resolution.
When we start the laptop (docked or undocked) the video signal and resolution has to be set manually everytime to use an external monitor (if you have already docked it and setup the dual monitor settings (clone) and just restart without undocking it the settings will stay the same).
after the resolution has been set for the external monitor and then we undock the laptop (start>undock). the resolution does not change back to the native laptop resolution. we have 4 machines setup like this. they all use different external monitors (samsung, viewsonic, hp, and sceptre).
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Feb 16, 2010
I just purchased a VGN-Z690 Z series Sony notebook. The VGP-PRZ1 docking
station is not available at Sony or any major suppliers. Does anyone know where to get one new or refurbished?
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Mar 24, 2010
Has anyone used a docking station with a Z11x? I'm looking at picking one up but want to make sure I do not have to reboot when I dock or undock.
To avoid any confusion:
I attend meetings off and on all day and would like to be able to use it at my desk, de-dock, use it in a conference room, go back to my desk and dock it and have it switch over the power, network and keyboard/video/mouse without rebooting, etc.
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