Dell Latitude E7240 :: AC Adapter Does Not Work With E-Port Docking Station
May 25, 2014
We are running more than200 dell computers in our company. lately we purchased E7240 for some users but it looks like the AC adapter does not work with the Dell E-Port docking station we have and that cause the USB hubs not to function at all.
Currently the workaround is to plug the AC adapter to the laptop instead of the docking station.
Our BIOS is updated to the latest version. also a message comes up when the ac adapter connected to the docking station before the windows boot up saying the ac adapter won't charge.....
Just started using brand new Latitude E7240 and connected to E-port docking station. When booting an error pops up as below: The battery currently attached to the system will not supply enough power to dock for it to function. Please attach AC power to the dock for it to function normally
F1 - continue
F2- change setup options
The Laptop and the dock stations are brand new. This is only happening with the 7240's.
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
My Latitude e7240 when docked onto the PR03X docking station, the power adapter that is plugged into the PR03X completely goes dead. The only way I can reset the power is by unplugging and replugging the AC adapter FROM THE WALL. Tried the spacer. Tried double powering (1 adapter into the PR03X and another adapter into the e7240). Also tried plugging the laptop on first without power, and when powering up the laptop, it would boot up 10x slower than normal and sometimes hang. Also tried multiple other PR03X just to be sure the one i have is not faulty. The same problem is repeatable. The laptop has the latest BIOS.
It seems there is a power mismatch of some sort that would cause a) the adapter to fail, and then b) for the laptop to run extremely slow because of what?Is the problem caused by a faulty docking port on the e7240? I assume the PR03X is compatible to the e7240??
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
i have a number of Dell D600 latitude laptops in the organisation,all identicial. Strange thing is that one of them will not work with the docking station, any Docking station to think of it. this is the error message i get " Your power adapter does not supply enough power to run the attached docking station" press F1 to shut down
I have a Dell Latitude E6430 laptop running windows 7 64-bit. When I try to use it with a docking station, the USB ports on the docking station do not work. When I try to use a USB mouse with it, it only works with one of the USB ports. When I try using my printer (HP laserjet 1320) through the USB ports, it doesn't work (it did previously with a Dell latitude E6430 running windows 7 64-bit).
I've installed the latest BIOS upgrade, updated the USB and intel chipset drivers. How do I get these working?
I just got my new M6800 laptop- put it in the docking station and everything seems to work except for the USB's on the docking station.
I have had to plug my peripherals into my laptop. This is by design for the docking station. Why do I have a docking station? So that I can have an external keyboard and other peripherals permanently connected when I am in my office.
Went in device manager and searched for USB driver updates and mine are apparently up to date.
No trying a dell support chat window- let's see how long this takes....
I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too. when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.
The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 220.127.116.1188 which is the latest available from Lenovo Support downloads. What do I need to do to get the Ultra Dock's audio port working? I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board.
all I got a new E6410 and 2 docking stations around a month ago.The problem I have is that when the notebook is in my office docking station it is really really slow.I can watch while window contents are draw, switching messages inthugnerbird takes a couple of seconds.In the home dokcing station everything is fine.
We have an unusual problem with a Dell Latitude E5520. It has been built with Windows 7 32bit SP1 and McAfee EndPoint Encryption, as we do with all of our laptops.
When the laptop is powered on and then docked, everything works fine. If you then give the laptop a restart whilst docked, it just doesn't! It shuts down and stays in some kind of power save mode. I have been through all of the Power options, including closing of the lid and turned off everything that could be causing this to happen, but still nothing.
If the power button is pressed whilst docked, the light comes on but that's it, no activity. Undock it, power up, close the lid and dock it again, all of the external screen, keyboard and mouse work as you would expect. I believe all of the drivers are up to date (it is a new laptop).
The docking station is an E-Port Plus DP/N: FFCV6 A00
I have a Dell Latitude E6820 and have just connected a new Dell E-Port Plus II Docking station. Plugged in to the docking station are two monitors, one plugged into DVI Connector 1 and the other plugged into DVI Connector 2. The laptop is running Windows 7 64 bit.
Try as I might, I can not get the system to recognise the second monitor. I have tried the following to get this to work.
- Enabled Optimus (I think that is what it was called in the BIOS) - When I enabled this, neither of the monitors would work via the docking station
- Disabled Optimus - One monitor works
- Attempted to detect the other monitor via Control Panel > Display > Adjust Resolution (monitor not detected)
- Swapped monitors and cables in case it was a cable or monitor issue. All Cables and Monitors have been verified as working as expected.
- Attempted to connect one monitor via VGA cable. Only one monitor was detected
I just got my docking station for my Dell e5520. I got the one monitor to work with the VGA set up. I would love to get the two DVI monitors working instead of one monitor. I am not sure if this is possible or not. If it IS possible, how do I go about doing it?
My Dell Latitude E6400 laptop reboots when inserted in the docking station. I can run all day and say I hot dock it out of the docking station and go away for half an hour. While away I use the laptop. When I return I snap the laptop back onto the station and.... it reboots! It started about a week ago. Always worked before. The peripherals are two displays, ext kybd, mouse. No USB stuff. Ethernet connected in the dock. This setup is unchanged for months now. Docking contacts clean. Under laptop too.
BIOS is most recent (did a few months ago). I reset defaults in the BIOS today after looking for any setting that may change this issue, but no improvement. Device Manager has nothing relevant either. What's wrong? The hard reboot is really bad as I lose all my in progress work and get all these Auto Recover files to manage... and logins... and restart apps... I'm not interested in putting the computer to sleep between transitions, as it has always been working flawless up to last week.
I was given a Dell Latitude E5440 and a docking station for my work. I brought in a wireless mouse and keyboard that I use for input (the reason for mentioning this will become evident later). The computer and dock were NIB and are ~ 2 months old. I have a Dell external monitor plugged into the dock via a DVI cable, and use it as a secondary monitor.
One thing I noticed early on with this setup is that the interconnection between the computer and dock is 'flimsy', at best. If I move the computer/dock on my desk by sliding it around, I lose connection and the external monitor image disappears.
My current issue is related but a bit different, I think. On 3 separate occasions in the past couple of weeks, the notebook screen has gone black without warning and the system has shut down. Once I was able to get the system back on, I was able to determine that the cause was that the battery had drained to 5%, and the system had shut down.
What I find odd is that this has happened while the unit is on the dock. What is even more odd to me is that, apparently, while the notebook has lost power connection to the dock, the video connection to the external monitor remained in tact. That is, in fact, the main reason I did not notice that the battery was draining. That, and the fact that I was never shown a warning that the battery was getting low and I should find an outlet. So, only the power connection pin or pins of the dock appear to be affected. This happened last night when I left for home. I had not touched the computer all day, since I have the wireless keyboard/mouse I mentioned above, but I did shut the lid to put the system into sleep mode. However, during the night, it apparently shut off because, the next morning, when I went to turn it on, I was greeted with a black screen stating the system had shut down unexpectedly and did I want to boot into Safe Mode. Upon booting, both PowerPoint and Word prompted me to 'recovery' my files that had been opened when the power was lost.
Questions: Why I would not receive a warning from the PC that the battery was getting low, so that I could either check the power connection or have time to gracefully shut down. That is much more preferable than the system behaving the same way it would if I had simply removed the battery when it was on.
When one turns off the Bluetooth adapter from the tray icon, the tray icon disappears. In order to turn the BT adapter back on, it appears one must go to the Device Manager to re-enable the BT adapter. This is inconvenient and not awfully intuitive for a usual business end-user. In the past the BT icon in the tray would remain, but turn color to indicate it's off. And the end user could right-click it and turn it back on when needed.
Currently it appears, turning off the BT adapter, actually disables it and it "disappears". Is there a way to simply turn the adapter off and more importantly back on without having users get into the device manager from their standard user accounts?
E7240 with Dell 1601 WiFi/BT adapter in use on Win7/64 Ult.
I have an XPS M1530 running Vista Home Premium 64-bit, T-9300 Processor, 6 gig RAM, 320 gig 7200-rpm harddrive. I am using it with the Kensington SD100S Laptop Docking Station (with stand) and a 22" Samsung monitor (monitor as primary display and laptop display as secondary display) and the Dell Bluetooth keyboard and mouse. The Kensignton docking station attaches to the M1530 via USB.
My question is, is it safe for me to detach the docking station when the M1530 is booted up and running? What about detaching the monitor? Except when I have an external USB harddrive turned on, there is not anything in my tray icons to indicate (as far as I can tell) that any hardware needs to be safely removed.
I have a 2nd AC adapter in my den separate from my home office, but I so rarely take the laptop mobile in the house since I power down first. Please let me know whether I am being too cautious, and if it is safe to detach the docking station and monitor while running any precautions that I should take. I do have my XPS backed up via Ghost if a problem should happen.
I'm looking for a laptop that has a port that allows it to connect to a docking station that will actually provide power to it.
I see a lot of them have docking stations available that connect via USB, but you still need to connect a separate power supply to the laptop. Ideally,
I'd love to have one that connects to the docking station by "sitting" in it... i.e., rather than plugging a cable into the "special" port on the laptop, the port is underneath or even just in the back of the laptop in such a way that it connects to the dock by simply resting the laptop up against it.
I just ordered a docking station from ebay. Everything looks good and works fine except when I plug in my power cord to the dock it the computer says the adapter doesnt supply sufficient power to charge the laptop and requests that I plug in a 90W adapter.
The thing is I'm using the 130W adapter that came with my laptop. If it makes any difference my adapter is a PA-4E model and the dock is the E-Port Plus Replicator
My daughter's D610 slowly died during a 10 week car holiday trip in Northen Australia. From the description of how it gradually happened I assumed it could be bad power connection and eventually the battery failed.
Completely dismantled very carefully and tested the power connector, whilst not perfect I believe the solder joints were acceptable.
When power supplies PA10 or PA12 plugged in directly to the laptop no lights of any kind, with or without battery. Checked with other battery too, same result. The power supplies do deliver right voltage and good under load.
Have a docking station and partly to my surprise with the 95W or PA10 power supply the D610 works fine. With the PA12 or 65W power supply the docking station refuses to work telling you to shut down and replace the power supply.
Ran into a problem when I tried to test with the car power converter, which delievered enough power but was not recognised so docking station again refused. The second D610 I later had to hand allowed the car power to be used but under "protest", warning that performance might be poor. Eventually I got the PA10 which was accepted.
I have a second D610 which works fine on all 3 power supplies. Now having option for swopping parts, I would like to know what I can try to figure out what is causing the power interruption?