Lenovo X240 Series ThinkPad :: Audio Port On Ultra Dock Docking Station Not Working
Feb 19, 2013
I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too. when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.
The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 6.0.1.7188 which is the latest available from Lenovo Support downloads. What do I need to do to get the Ultra Dock's audio port working? I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board.
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Sep 8, 2014
I am running a IBM Thinkpad W540 with a Lenovo Ultra Dock Docking Station 170 (Model 40A20170US). I have 3 Asus 23.6" LED HD Monitors (Model VN247HP). These monitors have a standard VGA connection and 2 HDMI ports, By default you are provided a VGA cable and a HDMI-DVI cable. When I plug these monitors into the Ultra Dock no signal is found(including the VGA).
When I plug into the direct VGA port on the laptop, the monitor gets signal. If I use a Mini-DP connection with a Mini-DP-DVI adapter I get signal just fine. If I plug my this monitor into my desktop under HDMI and DVI connections it works just fine.
I have gone into the bios and confirmed that under display the "Video Mode on Dock" is set to Advanced(I tried standard and it did not work any better). I have the latest video drivers for the Intel HD graphics driver (10.18.10.3412) and the NVIDIA Quadro K1100M (9.18.13.4052). The USB ports work just fine, as does the power cable for the docking station. I tried applying the latest firmware update but the program runs and nothing happens. I checked for any other drivers that might have resolve the issue but have not had any luck.
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Sep 26, 2010
I have a new Lenovo Ultra Dock 170w and have power logitech speakers hooked up to the dock using the audio port. When the laptop is off or removed from the dock, I get a what sounds like static coming through my speakers fairly loud. I prevously had a T500 and a dock in the same configuration without this issue.
I have removed the dock power and still get the audio distortion. I have to completely remove all connected wires aside from audio before the noise go away. I am thinking there is a grounding issue with the audio jack on the Ultra Dock. Only happens with powered external speakers... I have tried with other speakers and get the same noise over them too.
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Aug 26, 2014
The W540 has an onboard video card in addition to the NVidia video card. We use AutoCAD and Revit, and will never care for the onboard video card driver. We cannot seem to get the 170 watt Ultra Docking Stations (plural) to work with our W540 Laptops (plural) when selecting the NVIDIA card and using an external monitor. We have updated all the drivers Lenovo has asked us to including the firmware on the docking station. We have followed the instructions to make the change in the BIOS so that the NVIDIA card is only used. We have called Lenovo support twice on two separate occasions. On one occasion, they said we are not the only people to call in about the problem, and that our only course of action is to get another docking station or return the dock to our vendor. Using Windows 8.1, W540 on an ultra dock and using HDMI? Even though I mention HDMI, (because I think it is the main suspect), DVI seems to blue screen the laptop too.
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May 15, 2014
How can I configure Bitlocker in X1 Carbon using Win8.1 so that the laptop won't ask the freaking Bitlocker Recovery Key every time when I boot the laptop IN the OneLink Pro Dock station AFTER I've used the machine WITHOUT the docking station (or vice versa)?
Bitlocker works OK if I boot the laptop every time in same mode (using always docking station OR not using it ever). However, I need to use the laptop in both modes; with the docking station (at work) and without it (at home and when travelling). And I'm not wanting to type the looooooooong Bitlocker Recovery Key every time when I boot the laptop in different mode.
How can I tell for the Bitlocker that both these modes are trusted ones?
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Jun 19, 2012
I have a very annoying problem with my W530. When i'm using it in the docking station (last years version without usb 3.0) erverything works fine, but there are a few very loud sound cracks playing through my external speaker system. Without the dock with the buildin speakers no problem. My external speaker plugged in the headphone jack no prob either.
These loud sound cracks appear when a few seconds no sound is played and then when a new sound starts to play. So i guess it has something to do with some power saving mechanism in the realtek sound chipset. When a continues sound is played like a song no sound cracks are happening.
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Dec 25, 2013
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
Computer Model Latitude E7240
Shipping Date 11/16/2013
[Code] .....
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Feb 25, 2014
I have an issue with the OneLink dock and the ethernet port. Initially it was working but after a BIOS update it now always gives me "Unknowns USB device".
I just got my hands on a i7 X1 Carbon 2 and a OneLink Pro dock and at first it all worked out as it should.
After a while the "System update" prompted me that there were updates I let it run, including an updateof BIOS from 1.06 to 1.07. Now I can no longer get it to work.
Whenever i plug it in i know get: Windows has stopped this device because it has reported problems. (Code 43)
The SuperSpeed link to the USB device keeps going to an error state Compliance. If the device is removable, remove the device and then disable/enable from device manager to recover.
I even did a full system restore and started from the beginning...
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Oct 5, 2014
I have a X230 (model 2357G) with a type 4338 dock. I'm currently running dual 1920x108 monitors via the dual DVI ports in the dock. But I wonder if the dual Displayports in the dock can handle something with a higher resolution like dual 3840x2160 monitors ?
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Dec 22, 2008
Wondering if they came up with anything new for these fan issues or if there are even drivers for a replicator...
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Oct 29, 2014
What port replicator/docking station with support of atleast 2 monitors works with the new Yoga 3 Pro?
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Jul 8, 2014
Knocked half a glass of water over keyboard yesterday. Turned off & wiped away straightaway. No problem re-booting etc but now some kets along top 2 rows not working.After a day - do you think there's any chance these will spring back into life?Do Lenovo supply any on-site repair options (at a cost obviously).....can't spare time at moment to send away - even for a couple of days.
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Jul 27, 2013
I use the Displaylink dock to connect to an external monitor, but it has suddenly stopped working. The error message said "check connections". I have done so - replaced the digital video cable between dock and monitor with a new one, cycled both dock and monitor on and off several times, but windows can not find an external display.
The Lenovo settings app has been giving me an "updating... " message for 3 days (I have raised a query on that elsewhere) so I can't use that to check out the display problem. I should say the display problem started today, and the "updating.."
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Apr 7, 2014
I have a Lenovo L440 laptop with a think pad pro dock. The HDD is encrypted with TrueCrypt and needs a password before windows will boot. The laptop will not display out to the monitor attached to the dock before windows loads. I have changed the bios setting Config > Display > Boot Display Device, as well as all the other display options, but it does not make a difference. I have tried with a VGA cable and a DVI cable and neither works. I have tried with 2 different L440s and 2 docking stations with the same problem occuring on both. I have successfully used a Lenovo L540 laptop with the same model of docking station. I have also updated to the most current bios version.
I'm wondering if I'm missing something or if the L440 model simply does not support this function?
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Aug 7, 2012
I have a T520 thinkpad with a docking station. I can get my headphones to work fine out of the laptop, but I would like to leave my headphones plugged into the headphone jack on the dock itself. The computer doesn't seem to recognize this jack is even there. My only sound options are the laptop speakers and the audio jack on the right side of the laptop.
How to enable the audio jack on the back of the dock?
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Feb 6, 2011
Yoga S1 output audio through the mini HDMI port? I see it listed as a possible output in "sound", but it just says "not connected". Not sure if it is my TV, my laptop, or the HDMI to mini HDMI cable I'm using.
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Jan 21, 2015
Just started using brand new Latitude E7240 and connected to E-port docking station. When booting an error pops up as below: The battery currently attached to the system will not supply enough power to dock for it to function. Please attach AC power to the dock for it to function normally
F1 - continue
F2- change setup options
The Laptop and the dock stations are brand new. This is only happening with the 7240's.
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Dec 16, 2014
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
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May 25, 2014
We are running more than200 dell computers in our company. lately we purchased E7240 for some users but it looks like the AC adapter does not work with the Dell E-Port docking station we have and that cause the USB hubs not to function at all.
Currently the workaround is to plug the AC adapter to the laptop instead of the docking station.
Our BIOS is updated to the latest version. also a message comes up when the ac adapter connected to the docking station before the windows boot up saying the ac adapter won't charge.....
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Apr 1, 2014
I turn on my laptap and it start up normally. All are loaded up in the homescreen except the cursor which keeps on loading ( its like when you refresh). All keys are not working except to the CapsLock key, the touchpad and trackpoint ( color red) are working.
I remove the power source and battery to shut it down but it doesn't shut down! Now it is running for 5 minutes, and the screen still ON, continue to refresh. How to shut this down and restart.
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Apr 1, 2014
How do to use SIM Card here in X240? My company laptop have simcard tray, but i dont know how does it works.
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Feb 24, 2014
I got myself a x240 recently. 500gb normal drive with 16gb ssd. My plan is to upgrade from 16gb ssd to a much bigger and run operation system from that one.
What slot is the 16gb cache ssd in today? Which slot type is is, mSata or M.2?
Do the ssd got to have a certain mesures to fit?
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May 13, 2012
I have been anxiously awaiting the X240 as a possible upgrade to my Thinkpad collection. It turns out the X240 supports only 8GB of RAM with but 1 DIMM slot. The X230 supports 16GB with 2 DIMM slots.
No, I am not going to buy one. What is up with this decision, Lenovo?
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May 2, 2009
It seems that since I updated to Vista and to Window 7 subsequently I can't get the audio to work out of my dock. It works fine out of the side of my laptop.
Any ideas on this? I wouldn't think it is a driver issue as sound does work.
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Jan 18, 2014
I just got a brand new thinkpad X240, with 500G HD, Win8. I installed a Win7 on this new SSD, then replaced original 500G HD in X240 with this new SSD. However, after I replaced, computer cannot boot , it got stuck with BOOT MENU section, no matter you choose any options..In the Boot Menu, I saw boot devices: one is my new SSD. I click it, it does not work. I tried several times. (PC can recognize my SSD, just dont know why it cannot read it.)
I am sure this SSD is working, since I tested on different computers, they can boot successfully.
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Oct 2, 2014
Just received my x240 - everything is working as expected. However, I keep getting a notification to activate my windows?
It came preloaded with windows 8 and is currently activated - but states that it will expire in November. Whenever I try and activate it I receive this..
Did a clean boot and updated everything but still occurs.
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Jan 15, 2014
Each time i press space bar key, there is a very small delay before space appears on screen.
So i make a lot of typing errors.
Computer is X240, BIOS is 2.16, every driver is up to date.
Windows is 8 PRO. It does the same with Windows 7 so i think it's a software issue.
Lenovo E420 had that before and problem was fixed by a BIOS update.
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May 4, 2014
The INSERT key on my X240 doesn't want to function at all ... either by itself or in conjunction with another key such as SHIFT - INSERT ... Why?
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May 18, 2014
I bought my X240 from a Lenovo authorised distributor (the one that comes with a svc centre) 3 wks ago. They told me that the one I bought does not come with in-built battery and so it came with a 6-cell batt. i asked why and they said its this way. i bought the set. Have I been lied to? i have not come across a set on the internet without powerbridge !!
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Jul 14, 2014
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
X240 model is 20AL00C1MB.
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