Lenovo ThinkPad W Series :: W540 - Ultra Dock Docking Station 170 Not Providing Any Signal To External Monitors
Sep 8, 2014
I am running a IBM Thinkpad W540 with a Lenovo Ultra Dock Docking Station 170 (Model 40A20170US). I have 3 Asus 23.6" LED HD Monitors (Model VN247HP). These monitors have a standard VGA connection and 2 HDMI ports, By default you are provided a VGA cable and a HDMI-DVI cable. When I plug these monitors into the Ultra Dock no signal is found(including the VGA).
When I plug into the direct VGA port on the laptop, the monitor gets signal. If I use a Mini-DP connection with a Mini-DP-DVI adapter I get signal just fine. If I plug my this monitor into my desktop under HDMI and DVI connections it works just fine.
I have gone into the bios and confirmed that under display the "Video Mode on Dock" is set to Advanced(I tried standard and it did not work any better). I have the latest video drivers for the Intel HD graphics driver (10.18.10.3412) and the NVIDIA Quadro K1100M (9.18.13.4052). The USB ports work just fine, as does the power cable for the docking station. I tried applying the latest firmware update but the program runs and nothing happens. I checked for any other drivers that might have resolve the issue but have not had any luck.
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Feb 19, 2013
I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too. when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.
The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 6.0.1.7188 which is the latest available from Lenovo Support downloads. What do I need to do to get the Ultra Dock's audio port working? I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board.
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Aug 26, 2014
The W540 has an onboard video card in addition to the NVidia video card. We use AutoCAD and Revit, and will never care for the onboard video card driver. We cannot seem to get the 170 watt Ultra Docking Stations (plural) to work with our W540 Laptops (plural) when selecting the NVIDIA card and using an external monitor. We have updated all the drivers Lenovo has asked us to including the firmware on the docking station. We have followed the instructions to make the change in the BIOS so that the NVIDIA card is only used. We have called Lenovo support twice on two separate occasions. On one occasion, they said we are not the only people to call in about the problem, and that our only course of action is to get another docking station or return the dock to our vendor. Using Windows 8.1, W540 on an ultra dock and using HDMI? Even though I mention HDMI, (because I think it is the main suspect), DVI seems to blue screen the laptop too.
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May 6, 2014
New W540, bios 2.10, latest drivers installed, 20BH
My w540 is not registering my Samsung 840 Pro SSD in the 9.5mm ultrabay adapter.
Not showing in BIOS, and not showing in disk manager or in device manager anywhere. I just want to use it as a second drive.
Main drive is 7200 rpm - with a Win 7 corporate image on it.
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Nov 29, 2011
I have a T420 that I'm using with a Mini Dock Series 3 - 90W 433710U docking station. I'm trying to connect to two external monitors (both HP 1965's) using the DVI and VGA outputs on the docking station. From the VGA output, I'm running a VGA (M) to DVI (M) into my monitor. I can only get either the DVI or VGA outputted monitors to work by themselves, but not together. When I connect both external displays, it will switch off one of the external monitors (the first one connected). Both are verified working as external monitors with the T420, just not at the same time. When using the DVI output, I can get dual monitors to work using the ThinkPad display as one monitor and the DVI-connected external monitor as the second. Is there a way to connect to two external monitors from a T420 with a Mini Dock Series 3 - 90W 433710U docking station? Or do you a multi-monitor adapater, such as an Cirago HDX3DV01 to do that?
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Oct 7, 2009
We have three dock posibilities:
- basic dock
- pro dock
- ultra dock
They differentiate by the number of ports and by the power adapter supplied with them. I had an opurtunity to try my W540 on pro dock, which normally has 65W or 90W power adapter. The computer warned me about insufficient power, and did not charge on dock, everything else worked fine. The I disconnected 90W and connected my original 170W power supply to the doc. Everything is working normally since.
So, my question is: Since I don't need all the ports on the ultra dock, nor on the pro dock. Would basic dock work with W540 and 170W power adapter too?
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Sep 26, 2010
I have a new Lenovo Ultra Dock 170w and have power logitech speakers hooked up to the dock using the audio port. When the laptop is off or removed from the dock, I get a what sounds like static coming through my speakers fairly loud. I prevously had a T500 and a dock in the same configuration without this issue.
I have removed the dock power and still get the audio distortion. I have to completely remove all connected wires aside from audio before the noise go away. I am thinking there is a grounding issue with the audio jack on the Ultra Dock. Only happens with powered external speakers... I have tried with other speakers and get the same noise over them too.
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May 15, 2014
How can I configure Bitlocker in X1 Carbon using Win8.1 so that the laptop won't ask the freaking Bitlocker Recovery Key every time when I boot the laptop IN the OneLink Pro Dock station AFTER I've used the machine WITHOUT the docking station (or vice versa)?
Bitlocker works OK if I boot the laptop every time in same mode (using always docking station OR not using it ever). However, I need to use the laptop in both modes; with the docking station (at work) and without it (at home and when travelling). And I'm not wanting to type the looooooooong Bitlocker Recovery Key every time when I boot the laptop in different mode.
How can I tell for the Bitlocker that both these modes are trusted ones?
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Jun 19, 2012
I have a very annoying problem with my W530. When i'm using it in the docking station (last years version without usb 3.0) erverything works fine, but there are a few very loud sound cracks playing through my external speaker system. Without the dock with the buildin speakers no problem. My external speaker plugged in the headphone jack no prob either.
These loud sound cracks appear when a few seconds no sound is played and then when a new sound starts to play. So i guess it has something to do with some power saving mechanism in the realtek sound chipset. When a continues sound is played like a song no sound cracks are happening.
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Aug 13, 2014
Possible to connect a X230 through Mini Dock Plus Series 3 (with USB 3.0) to 2 pairs of external monitors using 2 x Lenovo Displayport Splitters?
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Feb 7, 2014
if its possible to run 2 external monitors on the Lenovo x230.
[MONITOR 1] [laptop screen] [MONITOR 2]
MONITOR 1= connecting via mini display port to HDMI >> to monitor
MONITOR 1= connecting via VGA >> to monitor
I tried the above but I cant get it working on all 3 only - the 1 external 1 laptop screen works. Does X230 grahics card was designed to handle that?
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Dec 18, 2013
I just received my new t430 and having issue with dual monitors. I am using the Intel HD 4000. I have it connected to a ThinkPad Port Replicator Series 3 (Type 4336). The docking station only support VGA connection. My new t430 only has a VGA connection on the side.
I have 2 monitors. One is connected to the VGA on the docking station. The other is connected to the VGA on the t430 itself.
While the machine is docked, Monitor #1 that is plugged into the docking station works, while Monitor #2 that is plugged into the t430 does not.
While undocked. Monitor #1 does work (obviously because undocked), but then Monitor #2 does work.
So I know both monitors are working and configured for VGA input. My questions is, why can't both work at the same time? While undocked, I can use laptop screen and Monitor #2 as a dual monitor. So I don't believe there is something wrong with the Operating System (Windows 7).
I used to be able to do this on my t420. With one monitor using VGA, and my other monitor using a DisplayPort. But looks like this model my company purchased doesn't support a DisplayPort (at least don't have the connection.)
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Jan 12, 2015
I have the thinkpad w540
ID:
20BGCTO1WW
videocard:
nvidia quadro k2100m
Where, where! does it tell me the maximum resolution of an external display using the displayport.
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Oct 5, 2014
I am new to the W540 and I am having problems closing my lid without disconnecting the external monitor
- Using VGA port
- Lid set to do nothing
- Ext monitor cloned
What am I missing ?
If I close the lid, my external goes blank
From a restart or a log on...
close lid - ext goes blank - sound is muted
open lid - un mute sound - close lid - ext works Is that normal ?
whenever I come to this forum I get auto loggred off - Paswword glitch (note: if you uninstall password manager remember to delete extension in chrome)
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Mar 15, 2009
Is it possible to use two external monitors with my T440p (20AW-A08500) with Intel HD Graphics withou having to buy a dock? I normally use my laptop at home with the lid shut and two monitors attached.
I used to have X1 (still do - now up for sale) and that was happily connected to two monitors via HDMI and via a MiniDP to DVI adaptor.I wrongly assume when I bought the T440p that I would be able to somehow power my existing two monitors from the single MiniDP port.I have seen their is a Lenovo DisplayPort to DualDisplayPort adaptor - but this talks about ThinkCentre usage - no mention of Thinkpads. Plus the price of this adaptor is pretty steep.
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Jul 27, 2013
I use the Displaylink dock to connect to an external monitor, but it has suddenly stopped working. The error message said "check connections". I have done so - replaced the digital video cable between dock and monitor with a new one, cycled both dock and monitor on and off several times, but windows can not find an external display.
The Lenovo settings app has been giving me an "updating... " message for 3 days (I have raised a query on that elsewhere) so I can't use that to check out the display problem. I should say the display problem started today, and the "updating.."
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Dec 23, 2013
We have 2 new T440p (i7 4800MQ, 16gb, ssd) which we installed with clean Win 8.1 and the newest drivers (intel hd 10.18.10.3345, nvidia 9.18.13.3182).
The laptops run on 4 ultra docks with different monitor configurations, mostly dual display, one single display, mostly samsung displays, always one display via dvi, second displays vga as we did not receive our display-port adapters yet).
In all configurations we have the same problem: Between every few seconds and about 20 minutes the external screens flicker and get rediscovered. Often this happens in Chrome or when doing some graphic-intensive stuff, but we cannot trace it down. Takes a few seconds to rediscover and all windows not in fullscreen are resized afterwards, because of display resolution detection and mostly we get the Display port new topology notification... We already tried with disabling the nvidia via the nvidia gpu settings and only using hd graphics but that didn't work.
A few years ago I had problems with my T400 discrete grafics, but then I could disable it in the BIOS which does not seem to be possible with the T440p...
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Apr 18, 2013
I just got my docking station for my Dell e5520. I got the one monitor to work with the VGA set up. I would love to get the two DVI monitors working instead of one monitor. I am not sure if this is possible or not. If it IS possible, how do I go about doing it?
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Jan 13, 2015
Can the EliteBook 8570w on a 90w docking station support 3 monitors?
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Apr 7, 2014
I have a Lenovo L440 laptop with a think pad pro dock. The HDD is encrypted with TrueCrypt and needs a password before windows will boot. The laptop will not display out to the monitor attached to the dock before windows loads. I have changed the bios setting Config > Display > Boot Display Device, as well as all the other display options, but it does not make a difference. I have tried with a VGA cable and a DVI cable and neither works. I have tried with 2 different L440s and 2 docking stations with the same problem occuring on both. I have successfully used a Lenovo L540 laptop with the same model of docking station. I have also updated to the most current bios version.
I'm wondering if I'm missing something or if the L440 model simply does not support this function?
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Aug 7, 2012
I have a T520 thinkpad with a docking station. I can get my headphones to work fine out of the laptop, but I would like to leave my headphones plugged into the headphone jack on the dock itself. The computer doesn't seem to recognize this jack is even there. My only sound options are the laptop speakers and the audio jack on the right side of the laptop.
How to enable the audio jack on the back of the dock?
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Jan 25, 2015
I have a T420 Thinkpad and have 2 external monitors connected; one using VGA into the docking station and one using DVI into the docking station. The laptop does not recognize the mobile PC display as an option when I attempt to extend to a 3rd monitor. The ultimate goal is 3 monitors extended: 2 external and 1 (the laptop display). Is this possible?
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Aug 12, 2014
i wanted to ask if on a lenovo g550 take of the lcd cables does the mainboard continue to give signal to external vga?
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Dec 19, 2014
I know the Intel 4000 video can only handle dual video, but is there any way have both those streams on external monitors. I have one that is extended and I would like to use another port to simply passthrough the interal display signal. I am using the series 3 miniport plus which has two digital/dvi ports and a vga out. In connecting to the second digital or the vga I get no signal. Likewise with the side VGA on the PC. I wouldn't even mind if the laptop display stayed lit as long as I could see it duplicated on a real monitor AND KEEP MY EXTENDED DESKTOP on another extenal monitor.
Seems like an obvious feature for a docking station.
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Sep 7, 2014
My new W540 has the latest bios & software updates. It won't wake up from sleep...or rather the display won't come on. When I push the power button (pulsing green), it goes to solid green and the fingerprint scanner light turns on, but no screen. I scan my fingerprint and the scanner light turns off, but still no screen. The only way to bring it back to life is a long press on the power button and a reboot.
Nothing plugged into any of the ports. It does this regardless of whether it's plugged in or on battery.
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Apr 1, 2014
I am considering replacing the original 512 MB HDD that came with my W540 to SSD with similar capacity.
From what I read, the performance difference is huge
I am using - Win 7 pro and my reason buying this beast is solid CAD drafting
Anything special I need to know regarding BIOS, driver setup, other issues, SSD recommendations?
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Jan 7, 2014
I have just ordered a w540 and I'm wondering if I can add a second hard drive (actually what I want to install is an SSD) to it. In which case I failed to find the appropriate message...
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Jan 8, 2013
I have tested the following on 2 identical W540 machines.After installing Windows 8.1, the internal camera is not working. I dont remember if the camera worked before we installed 8.1. I have installed all relevant drivers and updated all windows updates. I have installed all drivers from System update.
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Sep 7, 2008
I waited a long time for this new W540. Downlkoad all the newest drivers and did all the updates and now this POS will not shut down. Just goes to a black screen and have to hold the power button to force a shut down.
When I try to reboot the screen goes to black right after the home screen with a twirling cursor. Had to send my new W530 back for hard drive failure and now this W540 is screwed, too!
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Oct 31, 2014
When I put my laptop to sleep or it sits idle for a period of time and goes to sleep on it's own it stops recognizing the laptop monitor. It will still display on other monitors connected through the docking station, but not the laptop. It doesn't matter if I put it to sleep while on the dock or off the dock, it never recognizes the monitor.
I have an Intel HD Grpahics 4600, and an NVIDIA Quadro K1100M video cards. I've checked drivers for both and they both say they are up to date (9/29/14 for Intel, and 09/12/2014 for NVIDIA). I have also updated every possible thing in the Lenovo System Update.
This problem occured after switching from windows 7 to windows 8.1.I have also lost the ability to control the brightness of my laptop monitor through my computer at any point in time. The function keys don't work, and the setting is not shown on my power manager.
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