Lenovo ThinkPad W Series :: Ultra Dock 170w - Audio Static Noise When Undocked Or Laptop Is Off
Sep 26, 2010
I have a new Lenovo Ultra Dock 170w and have power logitech speakers hooked up to the dock using the audio port. When the laptop is off or removed from the dock, I get a what sounds like static coming through my speakers fairly loud. I prevously had a T500 and a dock in the same configuration without this issue.
I have removed the dock power and still get the audio distortion. I have to completely remove all connected wires aside from audio before the noise go away. I am thinking there is a grounding issue with the audio jack on the Ultra Dock. Only happens with powered external speakers... I have tried with other speakers and get the same noise over them too.
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Aug 26, 2014
The W540 has an onboard video card in addition to the NVidia video card. We use AutoCAD and Revit, and will never care for the onboard video card driver. We cannot seem to get the 170 watt Ultra Docking Stations (plural) to work with our W540 Laptops (plural) when selecting the NVIDIA card and using an external monitor. We have updated all the drivers Lenovo has asked us to including the firmware on the docking station. We have followed the instructions to make the change in the BIOS so that the NVIDIA card is only used. We have called Lenovo support twice on two separate occasions. On one occasion, they said we are not the only people to call in about the problem, and that our only course of action is to get another docking station or return the dock to our vendor. Using Windows 8.1, W540 on an ultra dock and using HDMI? Even though I mention HDMI, (because I think it is the main suspect), DVI seems to blue screen the laptop too.
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Feb 19, 2013
I have a ThinkPad X240 laptop with Windows 8.1 Enterprise x64 installed. Sound plays just fine from the laptop's speakers, and when I plug external speakers into the laptop's 3.5mm audio port they work just fine too. when the laptop is docked in my Ultra Dock 90W docking station and the external speakers cable is plugged into the dock's audio port, no sound is heard. If I'm playing music through the laptop's speakers, as soon as I plug a cable into the dock's audio port no sound is heard. I can still use the laptop's audio port to connect external speakers, but that defeats the object of having an audio port on the Ultra Dock.
The Ultra Dock has (I believe) the latest firmware installed (version 2.22.000) and I have the latest audio drivers installed: in Device Manager > Sound, video and game controllers > Realtek High Definition Audio > Driver version is 6.0.1.7188 which is the latest available from Lenovo Support downloads. What do I need to do to get the Ultra Dock's audio port working? I mistakenly posted this message on the "X Series tablet ThinkPad Laptops" board.
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Sep 8, 2014
I am running a IBM Thinkpad W540 with a Lenovo Ultra Dock Docking Station 170 (Model 40A20170US). I have 3 Asus 23.6" LED HD Monitors (Model VN247HP). These monitors have a standard VGA connection and 2 HDMI ports, By default you are provided a VGA cable and a HDMI-DVI cable. When I plug these monitors into the Ultra Dock no signal is found(including the VGA).
When I plug into the direct VGA port on the laptop, the monitor gets signal. If I use a Mini-DP connection with a Mini-DP-DVI adapter I get signal just fine. If I plug my this monitor into my desktop under HDMI and DVI connections it works just fine.
I have gone into the bios and confirmed that under display the "Video Mode on Dock" is set to Advanced(I tried standard and it did not work any better). I have the latest video drivers for the Intel HD graphics driver (10.18.10.3412) and the NVIDIA Quadro K1100M (9.18.13.4052). The USB ports work just fine, as does the power cable for the docking station. I tried applying the latest firmware update but the program runs and nothing happens. I checked for any other drivers that might have resolve the issue but have not had any luck.
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May 2, 2009
It seems that since I updated to Vista and to Window 7 subsequently I can't get the audio to work out of my dock. It works fine out of the side of my laptop.
Any ideas on this? I wouldn't think it is a driver issue as sound does work.
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May 6, 2014
New W540, bios 2.10, latest drivers installed, 20BH
My w540 is not registering my Samsung 840 Pro SSD in the 9.5mm ultrabay adapter.
Not showing in BIOS, and not showing in disk manager or in device manager anywhere. I just want to use it as a second drive.
Main drive is 7200 rpm - with a Win 7 corporate image on it.
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Oct 7, 2009
We have three dock posibilities:
- basic dock
- pro dock
- ultra dock
They differentiate by the number of ports and by the power adapter supplied with them. I had an opurtunity to try my W540 on pro dock, which normally has 65W or 90W power adapter. The computer warned me about insufficient power, and did not charge on dock, everything else worked fine. The I disconnected 90W and connected my original 170W power supply to the doc. Everything is working normally since.
So, my question is: Since I don't need all the ports on the ultra dock, nor on the pro dock. Would basic dock work with W540 and 170W power adapter too?
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Feb 11, 2014
I have a set of 6 new T440s laptops along with Ultradocks. I ordered 2 sets of 3, with a month inbetween. I am having a problem where all of my Ultradocks produce a very loud buzzing noise from the connected speakers whenever the laptop is turned off or undocked. If the laptop is docked and powered on, everything sounds fine. I have contacted support and they are sending me a replacement dock, but since the issue is so consistent and effects all my docks.
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Jun 25, 2014
I have a X1 Carbon and a OneLink Pro dock. I have it setup with evey thing working, no issue's whatsoever. My concern is that when the laptop is completly charged while connected to the dock, is there any way to switch to battery while staying connected to the dock to be able to use the extrnal monitor, ethernet, and usb ports etc?
What i have noticed is that even when the battery is 100% charged , the dock keeps charging as the battery doesnt fall below 100% and in long term it will reduce the battery life.
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Oct 8, 2014
We have one setup with 2 Dell 24" Ultrasharp monitors (U2412M) using the display port and DVI port. The fact that I couldn't get native resolution of the screens when having dual monitors is strike one but I understand. If you only have 1 of them i would get native resolutions with the display port.
Anyways I had problems with the machine crashing and always when docked. I made sure the dock had the latest firmware and that the driver was also updated. It crashed so much that eventually the hard drive got corrupted. It kept showing NTFS errors so Lenovo replaced the drive for me. I was really crossing my fingers hoping the drive was bad in the first place thus all my problems.
Nope it still crashes! The client just can't use laptop with the onelink pro dock. I already have the latest drivers too.
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Mar 20, 2014
Since I'm using LAN internet, My X1 Carbon is always connected to ThinkPad Dock at home use. In addition to connect the internet, the Dock is always charging my battery. AFAIK, the battery life will be shorten if it's always charged/plugged. Its better to work on battery after 100% charged and return to charge if asked to.
I just worried, is connecting to ThinkPad Dock after 100% fully charged can shorten X1 Battery Life?
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Jul 27, 2013
I use the Displaylink dock to connect to an external monitor, but it has suddenly stopped working. The error message said "check connections". I have done so - replaced the digital video cable between dock and monitor with a new one, cycled both dock and monitor on and off several times, but windows can not find an external display.
The Lenovo settings app has been giving me an "updating... " message for 3 days (I have raised a query on that elsewhere) so I can't use that to check out the display problem. I should say the display problem started today, and the "updating.."
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Dec 23, 2013
We have 2 new T440p (i7 4800MQ, 16gb, ssd) which we installed with clean Win 8.1 and the newest drivers (intel hd 10.18.10.3345, nvidia 9.18.13.3182).
The laptops run on 4 ultra docks with different monitor configurations, mostly dual display, one single display, mostly samsung displays, always one display via dvi, second displays vga as we did not receive our display-port adapters yet).
In all configurations we have the same problem: Between every few seconds and about 20 minutes the external screens flicker and get rediscovered. Often this happens in Chrome or when doing some graphic-intensive stuff, but we cannot trace it down. Takes a few seconds to rediscover and all windows not in fullscreen are resized afterwards, because of display resolution detection and mostly we get the Display port new topology notification... We already tried with disabling the nvidia via the nvidia gpu settings and only using hd graphics but that didn't work.
A few years ago I had problems with my T400 discrete grafics, but then I could disable it in the BIOS which does not seem to be possible with the T440p...
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Feb 25, 2014
I have an issue with the OneLink dock and the ethernet port. Initially it was working but after a BIOS update it now always gives me "Unknowns USB device".
I just got my hands on a i7 X1 Carbon 2 and a OneLink Pro dock and at first it all worked out as it should.
After a while the "System update" prompted me that there were updates I let it run, including an updateof BIOS from 1.06 to 1.07. Now I can no longer get it to work.
Whenever i plug it in i know get: Windows has stopped this device because it has reported problems. (Code 43)
The SuperSpeed link to the USB device keeps going to an error state Compliance. If the device is removable, remove the device and then disable/enable from device manager to recover.
I even did a full system restore and started from the beginning...
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Oct 5, 2014
I have a X230 (model 2357G) with a type 4338 dock. I'm currently running dual 1920x108 monitors via the dual DVI ports in the dock. But I wonder if the dual Displayports in the dock can handle something with a higher resolution like dual 3840x2160 monitors ?
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May 15, 2014
How can I configure Bitlocker in X1 Carbon using Win8.1 so that the laptop won't ask the freaking Bitlocker Recovery Key every time when I boot the laptop IN the OneLink Pro Dock station AFTER I've used the machine WITHOUT the docking station (or vice versa)?
Bitlocker works OK if I boot the laptop every time in same mode (using always docking station OR not using it ever). However, I need to use the laptop in both modes; with the docking station (at work) and without it (at home and when travelling). And I'm not wanting to type the looooooooong Bitlocker Recovery Key every time when I boot the laptop in different mode.
How can I tell for the Bitlocker that both these modes are trusted ones?
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Nov 19, 2013
For the Yoga 2 Pro owners out there, how much static do you have in your headphone jack? I am loving everything about this laptop except for some noticeable static at low volumes and some backlight bleeding at the bottom of the screen. I have tried two different headsets, my Senheiser HD 280 Pros and my Etymotic earbuds.
I am curious how everyone elses behaves. If this is normal I can probably live with it. If I am the only one, I may get it replaced. Build date 11/06/2013, purchased from Lenovo's website.
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Oct 23, 2014
Using earphone, when i play vidoes. I can hear static or hissing sound on the background, and stops after 5 seconds of closing media player...
Product name: HP Pavilion 15 Notebook, Windows 8.1 Single Language 64-bit
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Mar 13, 2011
Even cranked all the way up, the sound on the x220 seems somewhere around half as loud as the x120e and even my wife's iPad blows it away. It's a litle embarrassing.
I think it's the sound card/driver not the speakers as even with headphones plugged in it is very very soft at 100% volume.
x220 | 4286-CTO | i5-2520M | 8Gb G.Skill | OCZ SSD
Win 7 Home Premium SP1 64bit
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Feb 1, 2013
Similar to a post about the T530 I used to record streaming audio (internet radio, youtube, playback etc.) with Snagit on my old computer, now on new W530 I cannot find "line out, mono out, wave out," devices to record from, only "microphone".
On the Lenovo W530 using Windows 8 Pro I followed the follwoing steps posted elsewhere for the T530:
Control Panel > Hardware and Sound > Sound > Recording ... right-click to check Show Disabled Devices, then choose Stereo Mix as Default (may also want to right-click on Stereo Mix and double-check Properties: make sure Listen level is not at zero)
After showing disabled devices on the sound > recording tab the tab still shows only one device, the "Microphone".
If it is possible how on Windows 8 or the W530 (and possibly other models) do we get the line out / mix out / mono out / whatever they call it for the sound that comes out of the computer?
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Feb 6, 2011
Yoga S1 output audio through the mini HDMI port? I see it listed as a possible output in "sound", but it just says "not connected". Not sure if it is my TV, my laptop, or the HDMI to mini HDMI cable I'm using.
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Jun 22, 2012
Ever since I got the laptop over a year ago, the audio was never working properly for me. Every time a sound was played there would be a staticky sound played with the audio.
The same thing happens when I use headphones with it. The laptop is also out of warranty so I don't know what to do.
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Apr 20, 2008
I'm trying to have simultaneous sound from both the headphone jack as well as the internal speakers. I've enabled the concurrent audio via the Smart Audio panel (Audio Director), tried the blue and red buttons (got successful results), but all of the computer sounds still come from the headphone jack.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0
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Feb 28, 2014
W530, I'm using a miniDP to HDMI cable, video is passing just fine - but I can't get the audio to pass!
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Jul 28, 2014
When I connect my G505s laptop to TV via the HDMI port , the audio does not go through the TV.
I found similar topics, but nothing works [URL] ......
On CONTROL panel i select SOUND.
I do not have the HDMI Output listed under “Playback” tab, right click in the playback window and select Show Disabled Device and Show Disconnected Device. And still it didnt show the HDMI output. :/
Under Playback It shows only Speakers and Headphones. (Still after selecting Shoe disabled device and Disconnected Device). Under recording Stereomix and microphone.
What would fix this? Its my laptop missing any file/ program or driver? Or is there problem with audio card or display card?
( I download drivers from [URL] ....... so i mean its Updated).
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Jul 16, 2009
I have a VGN-NS135E and at random times there is a staticy sound coming from the speakers like bad reception on a radio. It happens randomly it seems regardless if i'm listening to music or not.
It happens with the volume on and on mute. I can hear audio just fine. When the speakers decide to make that static noise the audio is clear, just mixed with static
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Mar 23, 2009
I just got an HP Pavillion dv9000 laptop a few days ago and everything is great, except for this static noise coming from the speaker. It kind of sounds like when you have your TV on a blank screen, but you have the volume as high as it goes. Every now and then there's a little pop or crack sound too. Some important things to note:
- It was a refurb
- The noise immediately stops when the volume is muted
- All drivers are up to date
- If I go into the volume settings, I can slide the volume all the way over to the right side, and the noise stops, but any amount of volume going through the left side and the noise is back
- The noise is the same at any volume level
- If I plug in headphones, there is no noise through the headphones, it only happens on the speakers
At first I thought it wasn't anything big, just a driver update or just a matter of breaking the laptop in, but now after a few days it's starting to get annoying. I don't want to leave the sound on mute all the time, and even when I am listening to audio I can still hear this noise.
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Jan 13, 2015
I just got myself a thinpad T440p and was planning on getting a docking station. Since i have never gotten one before i was confused on which one should i get. I wanted to get the thinkpad Ultra Dock but was confused on how i would determine if i should be getting the 90W, 135W or the 170W. I live in Canada, Ontario if it makes a difference.
I was also curious, whats the main difference between the basic dock and ultra dock. Is it worth it for me to get the ultra for work?
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May 27, 2014
I've got 2 separate but really annoying issues with my W540 20BH:
- display brightness keys not working: when waking up from Hibernation mode, sometimer (really, randomly!) the display brightness keys (Fn+F5/F6) don't work.... either if the display brightness is stuck on max, min or an intermediate level...Is there a way to shut down and restart the process which commands the Fn keys?
- audio channel commutation gets stuck. Normal behaviour of the audio configuration is:
1) speaker volume disabled, mic disabled
2) when plugging in a 4-pin headset, headset's volume is on, headset's mic is switched on; speaker volume is still disables.
3) when unplugging the headset, speakers' volume is still 0
After each boot, the audio channel is at 0, but doesn't commute to the headset when plugged in! I have to open Configuration Panel, realtek properties. With this window open, unplug and re-plug the headset. Now, the volume has its normal behaviour.
Any better way to configure audio channels and evenments, which is able to bypass realtek's manager?
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Jul 5, 2014
The speakers on the laptop itself work, but when I plug in any pair of headphones or earphones (I've tried 5 known good pairs) and it is the same problem every time. The right ear piece works and the left does not. I have uninstalled and reinstalled the driver to no avail.
Is there any easy solution like an usb audio jack or something I can use to be able to use headphones?
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