Dell XPS 15 L502x :: Touch Screen Stopped Working?
May 20, 2012
I have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
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Aug 15, 2012
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
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Feb 10, 2014
My touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
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Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Mar 2, 2009
I bought my Sony VAIO VGN-FW11E at the beginning of January and have been very happy with it. A notebook that has very similar specs to macbook pro at half the price! Wicked.
A week ago the touch pad stopped working . Only a USB mouse will keep the cursor alive. I'm posting this because I couldn't find any relevant info on any forums or online sony support centres and hope this might aid others in the same situation.
If your Sony VAIO touch pad doesn't work there are steps to take to find out exactly where the problem lies...
It might be static electric interference try...
1. Shut down
2. Unplug adapter
3. Remove battery
4. Hold down the power button for 1-2 minutes
5. Insert battery
6. Power on, test.
Still under warranty Sony phone support were however quite helpful and efficient, this is what they told me............
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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Feb 6, 2013
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
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Mar 12, 2013
I had purchased a new 15Z inspiron today.Unfortunately touch screen is not working for me.I had tried Fn+F3 to enable the touch screen but nothing is happening.
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Sep 26, 2014
My XPS 12 Duo touch screen stopped working one day.
My Device Manager shows that the I2C HID Device is not working (With a status of: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE
I'm not sure why as nothing changed... that I know of.
I have uninstalled and reinstalled the drivers, I have made sure all drivers are up dated (as on dell.com), and eventually I even formatted the HDD thinking some update must have caused this.
Unfortunately I have had no luck.
Just to add, Dell replaced my screen (due to ghost images) about a month ago - I'm thinking this could be the cause.
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Apr 21, 2013
I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge?
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Dec 8, 2014
I just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
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Jan 10, 2015
My touch screen stop working without any reasons that can make the touch screen out of order it's happen suddenly , but before it was working perfectly. Its Windows 8.1 bug or my hardware problem?
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Aug 9, 2014
I see a message that says 'No Pen or Touch Imput available but the Elan Pointing Device shows up in my task bar. I tried removing the HId components but it did not work
I am running Windows 8.1...
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Jul 31, 2013
Has there ben a definitive solution to the problem of the touch screen not working on the Yoga 13?
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Jul 11, 2014
Some days ago, i bought thinkpad x40 and upgrade OS to win 8. But, touch screen isn't working.
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Jul 31, 2014
Just yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
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Nov 6, 2014
My laptop touch screen doesn't work consistently. my laptop suppose to have "full windows touch support with 10 touch points", but then when i checked out my pc info, it says "limited only".
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Jan 6, 2015
All of a sudden my touch screen of Aspire R7 has stopped working. I have done system restore but still not luck. There is no Tablet PC Settings in my control Panel. What should I do? It has happened on its own and I am confused what to do?
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Oct 29, 2014
Purchased a large number of these laptops and I am having several problems with the touchscreen not working. The laptop doesn't even see the hardware. I reloaded the OS, re-seated all connections and it still does not fix it. With the screens on back order. Out of the 10 I repair a week, 8 are touchscreens not working.
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Sep 25, 2014
Every time when the laptop goes to sleep mode by itself and I turn it on again, the touch screen will be partly unresponsive, to be more specific, it is the upper part of the screen. The problem is only at the screen, mouse and touchpad are working fine. Now I can solve the problem by pressing power button to let it sleep and press again to turn it on, but I don't want to do this everyday.
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Jan 7, 2015
Touch screen function on my Dell Inspiron 3521. How can I fix? The driver is not showing installed.
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Apr 2, 2013
Inspiron 1300, been plugging an external monitor in & using function F8 for years but it just failed. The monitor isn't recieving the signal anymore. Tried another monitor as well. My laptop screen is lit up as always, and I can see some movement when I cntrl alt delete, but I can't read anything to see what's wrong.Is it my video card? Is that the thing I plug my VGA cord for the monitor into?
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Jun 29, 2014
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
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Jan 12, 2015
Touch screen not working after reinstalled a win8.1. I deleted the Recovery Partition. So how to fix the touch screen?
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May 24, 2014
I use a USB MIDI keyboard (Akai LPK25) with my Ideapad. I've not previously had an issue with this configuration, but since about a week ago, as soon as I plug in the device the touch screen becomes disabled. Removing the device doesn't restore touch screen functionality; I actually have to reboot.
Was there a recent USB upgrade that's causing this issue?
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Jun 1, 2011
I have Lenovo S10-3T convertible with touch screen. The touch screen worked perfectly with windows 8 pro but after upgrading to windows 8.1, the windows doesn't recognize my touch screen at all and I can't find (pen and touch) option in the control panel. Even in windows system information, I got (No pen or touch input is available for this display). What do I have to do to get my multi-touch screen working again on windows 8.1?
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Oct 27, 2012
Is there anyway to get the TouchPad features for Windows 8 on a XPS 15 L502x? Used them on a Windows 8 Laptop today, and i want them too! I tried installing the Dell Windows 7 Drivers, and the original Synaptics Drivers.. both didn't work really hate this touchpad and their existing drivers..
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Mar 27, 2013
I am just finding it annoying that while I'm in the middle of working on my laptop, it just starts to sleep. I then have to furiously move the track pad around to get it to turn back on. It does this randomly and I'm not sure what's wrong what it. My computer has been fine since I bought it.
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Jan 22, 2013
my back light keyboard on my xps L502x is not working.
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