Purchased a large number of these laptops and I am having several problems with the touchscreen not working. The laptop doesn't even see the hardware. I reloaded the OS, re-seated all connections and it still does not fix it. With the screens on back order. Out of the 10 I repair a week, 8 are touchscreens not working.
View 11 RepliesWe recently purchased 40 units of the Latitude 3340 model. We have noticed on most of the new laptops when using the touchpad there will be frequent pauses in the cursor movement. It really affects the movement of the pointer. This behavior happens in the Bios, Factory image and our corporate image. It does not happen when we use an external mouse. Dell has replaced the touchpad on one unit and this has not worked. I am concerned that is may be an inherent hardware issue.
View 15 Replies View RelatedWindows doesn't recognize that my U530 Touch Laptop has a touch screen. Worked okay for the first couple of months. I've tried looking for hardware updates and restarting. Computer is only a few months old, so this stinks.
View 9 Replies View RelatedI have received 3 of the above model ultrabooks, Windows 8 installed but the touch screen will not work at all. This needs to function.
Does this model support touch screen and if so, how is it enabled. OS fully patched. Pen and Touch seems to be enabled but no response to tests.
How do I disable the touchscreen capability for an E6520?
View 2 Replies View RelatedI've recently taken delivery of an E7240 with the FHD touch screen option. I am generally quite impressed with the laptop except for one thing, the touch screen buzzes. The sound is similar to a hard disk working, a bit random .. not a constant noise. The sound will immediately stop when I put a finger on the screen though which makes me think it's related to the touch screen itself.
Rebooting etc. makes no difference... shaking the laptop, smacking it (gently) etc. has no affect.....
I realise these laptops are new so perhaps there isn't much experience out there...
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
View 3 Replies View RelatedI had purchased a new 15Z inspiron today.Unfortunately touch screen is not working for me.I had tried Fn+F3 to enable the touch screen but nothing is happening.
View 2 Replies View RelatedMy XPS 12 Duo touch screen stopped working one day.
My Device Manager shows that the I2C HID Device is not working (With a status of: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE
I'm not sure why as nothing changed... that I know of.
I have uninstalled and reinstalled the drivers, I have made sure all drivers are up dated (as on dell.com), and eventually I even formatted the HDD thinking some update must have caused this.
Unfortunately I have had no luck.
Just to add, Dell replaced my screen (due to ghost images) about a month ago - I'm thinking this could be the cause.
I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge?
View 1 Replies View RelatedI just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
View 1 Replies View RelatedI have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
The speakers on the laptop itself work, but when I plug in any pair of headphones or earphones (I've tried 5 known good pairs) and it is the same problem every time. The right ear piece works and the left does not. I have uninstalled and reinstalled the driver to no avail.
Is there any easy solution like an usb audio jack or something I can use to be able to use headphones?
My touch screen stop working without any reasons that can make the touch screen out of order it's happen suddenly , but before it was working perfectly. Its Windows 8.1 bug or my hardware problem?
View 1 Replies View RelatedMy touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
View 1 Replies View RelatedI see a message that says 'No Pen or Touch Imput available but the Elan Pointing Device shows up in my task bar. I tried removing the HId components but it did not work
I am running Windows 8.1...
Has there ben a definitive solution to the problem of the touch screen not working on the Yoga 13?
View 9 Replies View RelatedSome days ago, i bought thinkpad x40 and upgrade OS to win 8. But, touch screen isn't working.
View 8 Replies View RelatedJust yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
View 8 Replies View RelatedMy laptop touch screen doesn't work consistently. my laptop suppose to have "full windows touch support with 10 touch points", but then when i checked out my pc info, it says "limited only".
View 3 Replies View RelatedAll of a sudden my touch screen of Aspire R7 has stopped working. I have done system restore but still not luck. There is no Tablet PC Settings in my control Panel. What should I do? It has happened on its own and I am confused what to do?
View 3 Replies View RelatedEvery time when the laptop goes to sleep mode by itself and I turn it on again, the touch screen will be partly unresponsive, to be more specific, it is the upper part of the screen. The problem is only at the screen, mouse and touchpad are working fine. Now I can solve the problem by pressing power button to let it sleep and press again to turn it on, but I don't want to do this everyday.
View 5 Replies View RelatedTouch screen function on my Dell Inspiron 3521. How can I fix? The driver is not showing installed.
View 1 Replies View RelatedLaptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
My friend's macbook (white plastic, 2.0, napa/core2 before santa rosa platform) isn't starting, and I have no idea why. He initially asked me to replace the top and bottom casing. I accepted, and ordered the parts. Around the time they were supposed to come, I took the computer apart completely (required for the repair), but one of the parts was delayed, so the computer sat splayed on my desk for a week. I didn't exactly stack textbooks on it, but it also wasn't covered in anti-static wrap. So, now, I finally got the part and put it back together, and the computer doesn't start. At all. The screen doesn't go grey, the 'sleep' light doesn't turn on, the fan doesn't start - nothing. The magsafe light is green, so the power is going in. It's also worth noting that I have no battery for it, so it's all on A/C.
Does anyone know what's wrong? My two hypothetical solutions are (a) I need a battery, or (b) the logic board is dead due to static.
How likely are each of these scenarios - especially the logic board one? How possible is it that it was static overloaded?
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
View 4 Replies View RelatedMy laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
View 9 Replies View RelatedTouch screen not working after reinstalled a win8.1. I deleted the Recovery Partition. So how to fix the touch screen?
View 1 Replies View RelatedI use a USB MIDI keyboard (Akai LPK25) with my Ideapad. I've not previously had an issue with this configuration, but since about a week ago, as soon as I plug in the device the touch screen becomes disabled. Removing the device doesn't restore touch screen functionality; I actually have to reboot.
Was there a recent USB upgrade that's causing this issue?