I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge?
I just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
My touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
Every time when the laptop goes to sleep mode by itself and I turn it on again, the touch screen will be partly unresponsive, to be more specific, it is the upper part of the screen. The problem is only at the screen, mouse and touchpad are working fine. Now I can solve the problem by pressing power button to let it sleep and press again to turn it on, but I don't want to do this everyday.
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
I have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
Just bought the 3521 Inspiron touch screen. Two questions:Does the touch screen require a screen protector? Many different answers. Would like your opinion!The outside cover shows fingerprints (even with clean hands). Can the outside cover be replaced to a different color or type (that doesn't show fingerprints)?
My Touch Pad is not working after upgrading windows 7 to window 8.1. I am using Inspiron 14 3442. I already installed touch pad driver [Input_Driver_H4TWP_WN_220.127.116.11_A00.EXE ]. Is there anything that i can do to get my touchpad back?
Just yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
All of a sudden my touch screen of Aspire R7 has stopped working. I have done system restore but still not luck. There is no Tablet PC Settings in my control Panel. What should I do? It has happened on its own and I am confused what to do?
Purchased a large number of these laptops and I am having several problems with the touchscreen not working. The laptop doesn't even see the hardware. I reloaded the OS, re-seated all connections and it still does not fix it. With the screens on back order. Out of the 10 I repair a week, 8 are touchscreens not working.
I just bought a Dell computer from my friend, the mouse worked until last night, now both the mouse and touchpad aren't working!I've tried pressing the button that turns the touchpad off and on, and it did absolutely nothing.I CANNOT use my mouse at all.
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA System: x64 Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics SM BIOS Version: 2.7 Microsoft Windows 8
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
I have dell inspiron duo 1090 with a multi touch screen suportted in windows 7, and the multi touch feature (right click with 2 fingers touch, zooming) used to work until I upgraded dell datasafe local backup to version 9.4.60 (after automatic reminder) and after this install the touch screen is working but the multi-tocuh functionality doesn't (although it was enabled in the windows settings) - no zooming or right click with 2 features touch, after I restored this software to version 9.4.51 the multi-touch is back to work, I checked this again and again to isolate the source of the problem and it really seems like a strange bug in datasafe 9.4.60.
How do I report this bug to dell so I could update the dell datasafe to an updated version but without loosing the multi-touch functionality.
I use a USB MIDI keyboard (Akai LPK25) with my Ideapad. I've not previously had an issue with this configuration, but since about a week ago, as soon as I plug in the device the touch screen becomes disabled. Removing the device doesn't restore touch screen functionality; I actually have to reboot.
Was there a recent USB upgrade that's causing this issue?
I have a Inspiron 13 2-in-1 I purchased shortly before the holidays. The touch screen is nice, but when I'm operating in tablet mode, nearly every button and link I tap requires 14+ taps in frustrating repetition before any one registers. The screen responds to the fact that I'm tapping with the finger graphic, but it refuses to acknowledge that I'm clicking to open something. The windows 8 start menu works just fine, only one tap required for any tile. Everything else, however, program and internet sites, requires many taps before they register. Is there a way to fix this?
Not sure if it's a Windows issue or a hardware issue. I noticed a driver recently released called "Cottonwood LCD touch re-calibration (Dell Internal Only)." Should I try it???
I am using Dell Inspiron 13 7000 2 in 1 laptop for last 2 months. It is a nice laptop to use.
But I have an issue now. It is that the touch screen touches itself automatically on the left side of the screen over top to bottom. It occurs occasionally and it is annoying. I can't control the mouse when it occurs. When I restart the system, it stops.
I can't find any solutions for that. I did calibrate also. It didn't worked.
It touches all over the left portion without gaps.