Dell Inspiron 3521 :: Touch Screen Is Not Working
Apr 21, 2013
I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge?
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Jan 7, 2015
Touch screen function on my Dell Inspiron 3521. How can I fix? The driver is not showing installed.
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Mar 17, 2013
Just bought the 3521 Inspiron touch screen. Two questions:Does the touch screen require a screen protector? Many different answers. Would like your opinion!The outside cover shows fingerprints (even with clean hands). Can the outside cover be replaced to a different color or type (that doesn't show fingerprints)?
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Mar 12, 2013
I had purchased a new 15Z inspiron today.Unfortunately touch screen is not working for me.I had tried Fn+F3 to enable the touch screen but nothing is happening.
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Dec 8, 2014
I just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
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Mar 26, 2013
I just bought this Dell Inspiron 15 3521 Model I15RV-1428BLK it says it's a touch screen laptop on the specifications but the touch screen doesn't seem to work at all not even once since I started running the laptop for the first time. The one I tested at the store worked fine.
Looked up for drivers with my service tag, but couldn't find nothing that fixed the problem.
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Jan 10, 2015
My touch screen stop working without any reasons that can make the touch screen out of order it's happen suddenly , but before it was working perfectly. Its Windows 8.1 bug or my hardware problem?
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Feb 10, 2014
My touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
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Sep 25, 2014
Every time when the laptop goes to sleep mode by itself and I turn it on again, the touch screen will be partly unresponsive, to be more specific, it is the upper part of the screen. The problem is only at the screen, mouse and touchpad are working fine. Now I can solve the problem by pressing power button to let it sleep and press again to turn it on, but I don't want to do this everyday.
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Jul 18, 2013
I have bought a new inspiron 15 3521 & after going through the community i think i have made a mistake of buying this particular model. Still trying to resolve my Bluetooth problem. I have installed dual booting Windows 7 & 8 also
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Dec 27, 2014
i purchased a dell Inspiron 3521 in July 2013 and i encountered this problem When i push the power button, the only thing i get is the power LED which is illuminated without blinking.... I waited for a while but it changes nothing the only way i can switch the power LED off is by removing the battery.... Holding the power button for a few seconds doesn't switch it off... Also when i plug the power adapter without battery, i can see the power adapter LED also lighting....No fan spins, no HDD light. Tried with Other new universal adapter and new battery. Not working.
Removed Battery and pressed power button for 30 seconds and tried removing static power if any.Nothing happens. Only power light is on No fan spins, no HDD light.
So dats everything about my laptop as per now...
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Aug 27, 2013
I recently purchased a stock-standard Inspiron 3521 Touch running windows 8.
The touchscreen worked for the first few days but has subsequently stopped working which I suspect is due to windows/other software updates.
The system is not showing/recognising any Tablet and Pen hardware/drivers.
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Nov 4, 2014
My touchpad works fine when on battery power but when charged it goes crazy I have an Inspiron 15 3521. I don't have warranty anymore...
Here is a video of what happens :
cs_setInnerHtml('video_47301301-8811-4f88-b969-9fb1d98537cb','');
(Note: It is not the same laptop but this happens)
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Feb 11, 2013
I bought A new Dell Inspiron 3521 Laptop and after installing windows 8 I was about to download the drivers from dell site any way I found that all drivers links are not working and it'd always popup a message saying :
The requested file could not be downloaded. Invalid File I.D. The file does not exist.
I tried to change my country but the same results coming out...
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Oct 31, 2014
My laptop (Dell Inspiron 15 3521 model) was working fine until this week. It suddenly slowed down.
Once I turn it on, it works fine but after 30 mins - 1hr, it begins to slow down. While I type words on my keyboard, it would take a minute or so for them to appear on screen in MS Word. My browser would also slow down in loading. When I try to close programs, they would go "NOT RESPONDING" and when I try to open programs, it would take minutes for them to open up. I also tried plugging in a flash drive and the laptop took 3 minutes to recognize it.
What caused this sudden slow down? Is it because of an update? Or does my computer need repair? I've only used it for 7 months.
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Nov 12, 2014
I was busy replacing my laptop screen on my inspiron (second time in 4 months!) and this time the screen doesn't turn on turn on when I start it. I can hear the OS running in the background and it make all the boot sounds.
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Jul 20, 2014
My sound is no longer working. At all even off of my videos stored on my laptop. Around the same time I lost my sound my laptop also stopped playing and videos from the internet (YouTube, Facebook, Etc.) I've installed all the driver as I had read. But and still nothing.
Laptop: Inspiron 15 3521
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Feb 6, 2013
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
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Nov 11, 2014
I faced this problem this morning, I was using the laptop normally and then i put it to sleep, 30 mins later i tried to open the laptop and this problem happened.
White screen when i open the laptop, and 8 continuous beeps, repeatedly.
Dell Inspiron 3521.
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Dec 4, 2014
I have a Dell Inspiron 15 3521 and whenever im idle or i close my computer, it would not wake up but instead show me a black screen. Every single time i have to hard reset my computer.
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Dec 1, 2014
I have recently noticed a bright tiny white spot on my dell 3521 laptop screen. It is not at least 06 months since I bought it. I wiped off the screen but still it remains.
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Aug 15, 2012
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
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Sep 26, 2014
My XPS 12 Duo touch screen stopped working one day.
My Device Manager shows that the I2C HID Device is not working (With a status of: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE
I'm not sure why as nothing changed... that I know of.
I have uninstalled and reinstalled the drivers, I have made sure all drivers are up dated (as on dell.com), and eventually I even formatted the HDD thinking some update must have caused this.
Unfortunately I have had no luck.
Just to add, Dell replaced my screen (due to ghost images) about a month ago - I'm thinking this could be the cause.
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May 20, 2012
I have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
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Mar 10, 2013
I am having an issue with the screen of my laptop. had bought the laptop jus 3 days back.. :( the problem I am facing is that... once I close my lid and open in in a few seconds, it still gives me a blck scree which does not respond. however If the let the lid be closed for a longer period life 10 sec it works normally. Previously today I experienced an other issue, that was, once I closed the lid and opened it back, it gave me a black screen with one bright spot. bt this was gone after pressing the power button a few times.
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Aug 14, 2014
My Touch Pad is not working after upgrading windows 7 to window 8.1. I am using Inspiron 14 3442. I already installed touch pad driver [Input_Driver_H4TWP_WN_18.0.7.1_A00.EXE ]. Is there anything that i can do to get my touchpad back?
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Aug 9, 2014
I see a message that says 'No Pen or Touch Imput available but the Elan Pointing Device shows up in my task bar. I tried removing the HId components but it did not work
I am running Windows 8.1...
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Jul 31, 2013
Has there ben a definitive solution to the problem of the touch screen not working on the Yoga 13?
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Jul 11, 2014
Some days ago, i bought thinkpad x40 and upgrade OS to win 8. But, touch screen isn't working.
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Jul 31, 2014
Just yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
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