Dell Inspiron 13 :: 2-in-1 Touch Screen Not Very Responsive
Jan 7, 2015
I have a Inspiron 13 2-in-1 I purchased shortly before the holidays. The touch screen is nice, but when I'm operating in tablet mode, nearly every button and link I tap requires 14+ taps in frustrating repetition before any one registers. The screen responds to the fact that I'm tapping with the finger graphic, but it refuses to acknowledge that I'm clicking to open something. The windows 8 start menu works just fine, only one tap required for any tile. Everything else, however, program and internet sites, requires many taps before they register. Is there a way to fix this?
Not sure if it's a Windows issue or a hardware issue. I noticed a driver recently released called "Cottonwood LCD touch re-calibration (Dell Internal Only)." Should I try it???
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Dec 11, 2014
I'm facing the similar issue on my laptop Insipiron15Z 5523.
Before the issue got popped up, i was ran into waves in the screen and it was persisted for more than a minute so i thought of something went wrong and made forced Shut down by long pressing the power button.
Enclosed the image for quick diagnostics.
Then again i was attempted to switch on my lap,following odd things happened.
1.After switching on, LED lights of Power button,favorites,Music were flashed - usual - nothing got worked.
2.Not got any response, after sometime i heard long beep sound at equal intervals without gap.
3.Beep sound never shuts down and i press the power button in single stroke,machine got switched(not long press)
4.Next time i was attempt to run for diagnostics mode like pressing the F2 & F3 button,no use.
My Laptop is non responsive and am not getting any indications on my screen.
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Mar 17, 2013
Just bought the 3521 Inspiron touch screen. Two questions:Does the touch screen require a screen protector? Many different answers. Would like your opinion!The outside cover shows fingerprints (even with clean hands). Can the outside cover be replaced to a different color or type (that doesn't show fingerprints)?
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Mar 12, 2013
I had purchased a new 15Z inspiron today.Unfortunately touch screen is not working for me.I had tried Fn+F3 to enable the touch screen but nothing is happening.
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Apr 21, 2013
I ordered Dell Inspiron 15 3521 (with Intel Celeron 1007U) online when the website said this has optical touchscreen capabilities. But when I got it (2 days ago), the touchscreen is not working and I don't think it was installed on the laptop. Will Dell exchange the laptop for the tochscreen free of charge?
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Dec 8, 2014
I just got a brand new Inspiron 15 (3537, mid-2013) about a month ago. Problem is, the touch screen has not been working ever since I got it. Are there different variations of the Inspiron 3537 or is mine just malfunctioning?
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Dec 14, 2014
I am using Dell Inspiron 13 7000 2 in 1 laptop for last 2 months. It is a nice laptop to use.
But I have an issue now. It is that the touch screen touches itself automatically on the left side of the screen over top to bottom. It occurs occasionally and it is annoying. I can't control the mouse when it occurs. When I restart the system, it stops.
I can't find any solutions for that. I did calibrate also. It didn't worked.
It touches all over the left portion without gaps.
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Jan 10, 2015
My touch screen stop working without any reasons that can make the touch screen out of order it's happen suddenly , but before it was working perfectly. Its Windows 8.1 bug or my hardware problem?
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Feb 10, 2014
My touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
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Sep 25, 2014
Every time when the laptop goes to sleep mode by itself and I turn it on again, the touch screen will be partly unresponsive, to be more specific, it is the upper part of the screen. The problem is only at the screen, mouse and touchpad are working fine. Now I can solve the problem by pressing power button to let it sleep and press again to turn it on, but I don't want to do this everyday.
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Jan 7, 2015
Touch screen function on my Dell Inspiron 3521. How can I fix? The driver is not showing installed.
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Jan 5, 2009
I'm used to the trackpad of the Inspiron 8600 which is accurate and responsive. By comparison the trackpad of the E6500 is not very responsive.
I can move my finger 1/3 of the way across the trackpad before the cursor responds, and even then the cursor will lag behind my fingertip.
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Nov 24, 2014
The power button on my XPS 13 has been slowly becoming less and less responsive when the machine is powered off and has now (After ~a year and a half) reached the point where it will no longer power on at all.
What makes this more confusing is that the button seems to work normally whenever the machine is on.
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Sep 21, 2009
My hp hdx16 is less responsive and fast as 1 year old Samsung with less specification and brutal usage! how is this possible? how do I diagnose the problem?
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Nov 17, 2014
I'm using Aspire V5-473PG.
Recently I noticed that my touch screen sometimes starts to hits randomly at the bottom of the screen. This problem cause some windows became minimize and maximize on its own and when i'm watching video, the video keep pause, play and pause again. I tried to find any crack on the screen but found nothing.
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Mar 9, 2015
On my Aspire M5 my pointer disappeared and touchpad is non-responsive. How do I get them back for use?
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Feb 6, 2013
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
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Mar 18, 2010
I ordered a Dell Studio 1558 in late Feb, to receive it in early March.
then one fine day, Engadget breaks the news that 1558 anf 1749 will be avaliable with full touch screen (initially it was a "slip" on Dell on-line catalogue here on page 5. What you will see now is only 1749, but originally (I have it printed) there was also 1558 for $999.
Bang, I cancel the order, waiting anxiously for 1558 Touch screen to apprear on the web-site. After a few days, only 1749 appears as available with touch screen, the 1558 is "purged" from the catalogue, "replaced" (the pictures seemingly stay the same) the descrition of a cheaper 1749, still the $999 remained.
Questions:
1. Anyone knows what's going on? Is 1558 Touch Screen for real or only 1749 will get the touch screen?
2. If 1558 will eventually get the touch screen, any idea how long do I have to bite nails? Will the 1558 touch screen be availble with the full-HD 1920x1080 screen?
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Apr 15, 2010
Anyone have it and have any opinions on the touch screen.
Do you use it?Is it a waste?Is it awesome?...
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Aug 15, 2012
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
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Jul 25, 2013
I have just got a new dell XPS 12, but no touch is enabled in it. I would like to know, is there any way to enable it, like hardware switch/ or from BIOS etc. Or I landed up with a defective device? What is the wayout to make touch work on XPS 12.
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Jan 14, 2009
Warning, do not install the optional update from Windows update called 'IdeaCom HID Touch Screen (PS/2)' on your Dell laptop.
If you do, your built in touch pad will no longer function.
This happened to me on my XPS M1530. To fix it, in Vista, I simply plugged in a USB mouse, opened up device manager, found the IdeaCom item under Human Interface Devices. Right click on it and select 'Uninstall' and also check the box to remove the driver.
To completely uninstall in XP, you may have to delete one of the INF files from C:Windowsinf. It should be the last one named oemXX.inf.
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Sep 26, 2014
My XPS 12 Duo touch screen stopped working one day.
My Device Manager shows that the I2C HID Device is not working (With a status of: This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE
I'm not sure why as nothing changed... that I know of.
I have uninstalled and reinstalled the drivers, I have made sure all drivers are up dated (as on dell.com), and eventually I even formatted the HDD thinking some update must have caused this.
Unfortunately I have had no luck.
Just to add, Dell replaced my screen (due to ghost images) about a month ago - I'm thinking this could be the cause.
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Mar 3, 2013
I am on my second XPS 12 convertible laptop. I really like everything about it except for a horribly inaccurate touch screen: writing in any app yields incredibly shaky / jagged lines with frequent missed strokes.
I have a Yoga 13 ($200 cheaper) that works PERFECTLY. Smooth lines, very few missed strokes, accurate even with small letters (I've used the Bamboo stylus and many others on both systems with the same results).
I've had the same results with both XPS's I"ve had and after 5 sessions with tech support, I've gotten nowhere.
Tech support has:
had me reinstall windows update the bios and all of the latest drivers on Dell's site they even tried installing a Wacom driver from HP, which seemed to work a small amount, but then killed auto-rotate and keyboard pop-up in tablet mode
Did I get really unlucky with two bad computers or is this just a fatal flaw with the XPS 12 (that no one seems to have mentioned in any review I can find!)?
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May 20, 2012
I have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
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Mar 14, 2013
How do I disable the touchscreen capability for an E6520?
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Oct 16, 2013
I've recently taken delivery of an E7240 with the FHD touch screen option. I am generally quite impressed with the laptop except for one thing, the touch screen buzzes. The sound is similar to a hard disk working, a bit random .. not a constant noise. The sound will immediately stop when I put a finger on the screen though which makes me think it's related to the touch screen itself.
Rebooting etc. makes no difference... shaking the laptop, smacking it (gently) etc. has no affect.....
I realise these laptops are new so perhaps there isn't much experience out there...
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Apr 28, 2009
I see many touchscreen kits on eBay for the AAO and EEE PCs, and I was wondering how well they worked. It would be pretty awesome to have a touchscreen AAO (especially with the added touchscreen compatibility of Windows 7). So to those who have made the modification: How difficult was it on a scale of 1 to 10?
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Oct 2, 2014
my brand new lenovo y50 touch. Straight out of the box, everything works beautifully except one major thing: the touch screen doesn't work. I know it is the touch version and settings even calls it "lenovo y50-70 touch" but below that it reads "No pen or touch input available for this display" ...what?? there are also no drivers on lenovo's support page that say anything about touch.
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May 8, 2010
I want to make it so one finger tap would be left click and two finger tap would be right click. Is this possible. If so, how would I go about doing this.
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