Dell Latitude 3340 :: Touchpad Frequently Pausing In Cursor Movement
May 21, 2014
We recently purchased 40 units of the Latitude 3340 model. We have noticed on most of the new laptops when using the touchpad there will be frequent pauses in the cursor movement. It really affects the movement of the pointer. This behavior happens in the Bios, Factory image and our corporate image. It does not happen when we use an external mouse. Dell has replaced the touchpad on one unit and this has not worked. I am concerned that is may be an inherent hardware issue.
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Apr 11, 2013
My Inspiron 15 r suddenly hangs and doesn't respond (no cursor movement, no keyboard response, nothing works).
I will have to restart the system every time.
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Oct 29, 2014
Purchased a large number of these laptops and I am having several problems with the touchscreen not working. The laptop doesn't even see the hardware. I reloaded the OS, re-seated all connections and it still does not fix it. With the screens on back order. Out of the 10 I repair a week, 8 are touchscreens not working.
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Jun 3, 2013
As a confirmed trackpoint user, having the mouse built into the trackpad of the T431s is causing me all sort of grief, including sore wrists - but there are two problems I can't seem to diagnose.
1) When clicking the pad for left mouse click, it often does not work until I click it a few times. I notice this more when I disable the trackpad for cursor movement (which I had to do because the cursor moves when I try to click) - but its there even when that is enabled. It comes and goes. I guess there could be some foot trapped in there, but I've only had it a week and been pretty careful. I'd rather not learn to remove the keyboard on day 6.
2) The right click gets into a condition where, when browsing,a click brings up a new tab of the link I clicked on, rather than showing me the options (open in new tab, incognito window, save link, etc). If I connect a real mouse, it is normal.
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Mar 18, 2013
I have brand new XPS 12 and when using the laptop touch-pad it frequently stop responding for 1-2 seconds and I tried the followed :
1. upgrading Bios.
2. re-installing A04 driver of the thouchpad.
3. installing A03.
4. removing Driver completely and install again A04.
5. disable all gestures on the settings.
nothing seem to work!!!
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Oct 10, 2008
To any owners of Dell Inspiron 1525 laptops who participate on this board, are any of you experiencing any unusual problems with your computer's touchpads and also are you experiencing erratic cursor movements on your computers whether your computers are operating off of battery power or on A.C. power? If you are or have in the past and you contacted Dell about it were your issues resolved to your satisfaction and what did Dell do to resolve those issues? I'm considering purchasing an Inspiron 1525 to replace a 2 year old damaged Inspiron 1300 but I'd like to get some feedback from posters on this board who happen to own an Inspiron 1525.
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Aug 18, 2009
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
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Mar 12, 2010
I am unable to type more than a couple of minutes without my cursor repositioning itself. The problem is inadvertent "contact" between my palm/lower thumb and the touchpad. I put contact in quotes because it's not even clear whether actual contact or mere proximity is the problem.
Brief background: I worked with Dell service and we agreed that the problem is an overly sensitive trackpad. We tried changing the TrackPad settings to no avail. They authorized a replacement trackpad which was installed by a service tech (along with a new mother board after he accidentally killed the computer while replacing the trackpad).
Result: Still no improvement.
FYI: My Touchpad settings are Touch Sensitivity 6/8; Tap to Click: On/Medium Speed; TouchCheck: Enabled/Minumum. Scroll: enabled
As you can from the above, I use the TrackPad for all my control (including selection). I have tried the most obvious solution -- turning up the TouchCheck -- and find that it renders the tap to select function useless. At this setting, it often takes 2-3 clicks to make a selection which is obviously unacceptable.
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Jan 21, 2013
I have been using my dell inspiron for about a year and half and it worked fine. But one day i plugged my charger for charging laptop and mouse goes mad... it starts moving to and fro of its own without me touching it.i googled the problem but did not found any useful material. i installed the ALPS driver and the only thing i get is i turn of my touchpad when charging and use a usb mouse instead.
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Feb 10, 2013
I have a dell inspiron 15r. i am running windows 8. my touchpad when i tap to click it does nothing but moves across the screen. fine. how do i enable tap to click.
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Nov 2, 2009
i have owned this dell XPS M1730 for over a year now, and it has always seemed to have this weird problem with graphical pauses.... the setup is a core 2 extreme edition 2.8 GHz proc with "dual 8800GTX" graphics cards offered from dell. the rest is pretty standard but if needed i can just slap on the long and mostly useless dxdiag list now then, on to the problem. with certain games the game will play just fine at a high/good frame rate, but every so often the game will just freeze. sound will either not be effected, or also freeze with it, and naturally mouse movement I/O is also frozen. this usually lasts for about 2 seconds or so then everything resumes. originally i thought this was a graphical issue but one day i decided to look at the task manager after having it happen nearly every 30 seconds (although time and amount of pauses per time varies) the CPU usage would spike to 100 % from the normal 30 % or so. now originally i thought this was just the game having horrific coding issues but recently i got borderlands and it also has the same issue. i really am getting tired of the little "unknown nuances" of the 1730 and would like to fix these problems or know how to **** at dell tech support if possible.
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May 8, 2013
I have a HP 2000 Notebook PC; can't seem to find the model numbers or anything.
My touchpad just randomly stopped working when I opened my laptop this morning. I'm using an external mouse right now but need to have access to the touchpad. I have already attempted the following:
Rebooting 5 times
Trying function keys
Toggling on/off: there is not light above the touch pad, and double tapping does not facilitate any change in the light or function of the touchpad
Reinstalling touchpad driver twice
Searching mouse properties: does not list touchpad as mouse device.
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Oct 2, 2011
My Inspiron 1440 laptop running on Windows 7; I have always had the problem with the cursor jumping all over the place and sometimes it just deleted the whole of document by itself. So frustrated to use. I just found that it's a known problem as it happens to many of the other models. What does Dell Support have to say about this? It takes me forever to type this message as it keeps jumping around wherever the mouse pointer is.
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Aug 19, 2014
The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.
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Oct 18, 2013
I recently purchased a new Inspiron 15 7000 (7537) with Windows 8. I'm getting used to Windows 8, but really struggling with the integrated touchpad. It's getting so frustrating I'm considering returning it. The problems are hard to pin down, but in general:
-I often get the right click shortcut menu, when I'm just trying to click. I've even changed both the right and left hand buttons to both be "click" (and neither be shortcut menu), but I still get the shortcut menu a lot.
-Sometimes the cursor gets stuck and doesn't respond to movements. I've tried adjusting the touch sensitivity and disabled palm detection. No change.
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Jan 13, 2015
I have 2 new E7420 laptops that are replacing some older ones.
When I dock either of them, all I get is a flashing cursor on either the external screens, or the laptop screen. I get the Dell logo, then just a flashing cursor on the top left of the screen.
I can turn the laptop on, wait for it to boot, then dock it, but of the 3 times I've tried that, the USB didnt work once.
Have just upgraded to the latest BIOS, but it didnt change anything.
Is there some BIOS setting or something I need to change?
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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Sep 28, 2014
When you lightly tap the touchpad to start moving the cursor, it makes a noise. It's almost as if its being depressed around one mm every time you touch it. Now, I'm not talking about intentionally pressing it down and hearing a click.
Just lightly putting your finger on the pad. Is the feeling of it depressing slightly and making a small noise normal?
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Jan 13, 2015
I have an Aspire E-17. I shut of the curser and or touchpad by mistake. How do I turn it back on?
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Jan 27, 2013
I have an Inspiron N5050 which has a couple of issues. First issue is the cursor will move to other parts of the screen (where the mouse is) while in the middle typing. The laptop is setup with both Win 7 & 8 and it happens in both Windows versions. How to correct this or should I chuck this up to typical Dell poor quality control??
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Jan 19, 2009
I have an issue with my Latitude D400 laptop which has now occurred twice. Basically, after operating normally and shutting down properly it has stopped booting. After the POST screen it simply hangs at a black screen with a flashing cursor in the top left corner.
Using the recovery console to repair the MBR and boot sector on the HDD has no effect. Neither does a repair installation of Windows XP Pro. The first time it happened I backed up, wiped the disc and started with a fresh installation of XP Pro.
However, it's now happened again. The hard disc is completely undamaged (all files are intact) but will not boot at all.
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Oct 19, 2013
I am booting a Dell Latitude E5420 running Windows 7 and after the POST it just shows a blinking cursor..... BUT WAIT... not ALL the time... it does manage to boot into the windows after I choose the HDD from F12 options or sometimes even when I keep on shutting down and starting up again and sometimes when I do a restore checkpoint in the repair options....
The Diagnostic tests are not working when I go through the F12 and just hangs up showing the message -
Examining ACPI interface
Running MATS test
I can't understand... if it was consistently NOT booting or showing a consistent error... but here the behavior is erratic (except for the MATS test failure....
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Apr 15, 2013
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
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Jun 7, 2013
The touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
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Jan 21, 2011
I received a Dell Latitude E6510, Windows 7, Bought January 2011
Problem: My text cursor jumps randomly around when I'm typing
I take care where i put my fingers: no resultI have the last drivers DELL_MULTI-TOUCH-TOUCHPAD_A06_R281462.exeI deactivated the touchpad: no result
I have 2 other Dell (Inspiron and Precision M65): This problem never occurred....
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Oct 22, 2014
The cursor doesn't even display on screen unless I connect a mouse.
It was working fine then suddenly the problem started. I tried FN + F6 but no point
I tried installing this driver : [URL] .... But that didn't solve the problem
I entered device manager >> view by connection type, and I found "Lenovo Pointing Device" with a yellow triangle on it. I uninstalled it and it disappeared forever............. But the problem is still there. It's as if the entire touchpad cable isn't even connected to the motherboard.................
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Feb 13, 2015
I just got this laptop for a month and the touchpad is making me frustrating. The cursor lags, the drag function sometimes not working, the primary and secondary buttons interchange (the settings are not changed), and the left or right-click does not work properly. I got downloading the drivers of the mouse to restoring the pc to its original settings. Currently, the bios is updated but it is still happening though the update made the touchpad to become more responsive than before.
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Jan 27, 2015
I am experiencing an issue from the usage of the pointing stick (I have gotten accustomed to it) where the cursor would drift slightly about 3-4cm before it stops when I let go of the pointing stick. It occurs maybe about 5-10 times on a working day. The funny part is if I continue to move the pointing stick and letting go just right before it finished drifting, it would continue to drift perpetually until I allow it to finish drifting i.e usually drifts 3-4cm away from the pointed area. It causes me inconvenience whenever im dragging an icon or a browser around and it can get pretty annoying.
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Sep 17, 2014
I've been having problems with this device since the day I bought it. The second day I owned it a bad pixel jumped onto the screen. After pushing it for some time physically on the surface of the screen it dissapears for another day or two.
But my biggest problem is taht sometimes touchpad simply stops responding to any gestures or mouse cursor keeps shaking on my screen. The only ting I can do is turn off the whole touchpad and wait for it to repair itself.
Also it happens that for no apparent reason my notebook behaves like as if I had been pressing CRTL button all the time, while I dont do it at all. Pressing S key alone makes it run into save options. Left clicking on the page makes it open in a new bookmark.
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