Dell Latitude E7240 :: E/Dock Flashing Cursor
Jan 13, 2015
I have 2 new E7420 laptops that are replacing some older ones.
When I dock either of them, all I get is a flashing cursor on either the external screens, or the laptop screen. I get the Dell logo, then just a flashing cursor on the top left of the screen.
I can turn the laptop on, wait for it to boot, then dock it, but of the 3 times I've tried that, the USB didnt work once.
Have just upgraded to the latest BIOS, but it didnt change anything.
Is there some BIOS setting or something I need to change?
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Feb 26, 2014
Does the Latitude E7240 can support two external displays without a dock? Can have one plugged in to the mini displayport and one in to HDMI and output just to these displays?
Or is it limited to just the laptop display and one single external display?
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May 28, 2014
I have a Dell Latitude E7240. My issue is that when it is connected to the D/Dock station, the rear USB ports are automatically disabled.
Is there a way to have them enabled while docked?
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Jan 19, 2009
I have an issue with my Latitude D400 laptop which has now occurred twice. Basically, after operating normally and shutting down properly it has stopped booting. After the POST screen it simply hangs at a black screen with a flashing cursor in the top left corner.
Using the recovery console to repair the MBR and boot sector on the HDD has no effect. Neither does a repair installation of Windows XP Pro. The first time it happened I backed up, wiped the disc and started with a fresh installation of XP Pro.
However, it's now happened again. The hard disc is completely undamaged (all files are intact) but will not boot at all.
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Dec 2, 2014
How to set up so that tap with two fingers on the touchpad will preform like the middle button on a mouse. Can find that setting in the dell touchpad program. I am on a dell latitude e7240
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Oct 30, 2014
I will walk away from my laptop dell E7240 for 5 minutes and it will go back to log in page. How do I change that setting. Also after a time it seems to go to sleep and knocks me off VPN connection during a web presentation if I do not interact with mouse during web conf. I have to use ctl alt del to log back in but then my VPN is gone. How do I extend the time the laptop stays active?
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Feb 3, 2015
A company bought laptop with model : E7240 & E7440, So those laptops come with Windows 8 product-key store on mainboard. I would like to get that number because those laptops werer installed Wiindows 7 from our Global IT but right now those laptops are transfering to new owner and Global license of Win7 is end. Is possible to get product-key from each laptop for downgraded the license to Win7 without re-install the OS ?
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Apr 4, 2014
We have bought a bunch of Latitudes E7240 and deployed them with the new Dell Data Protection | Security Tools (DDP|ST).Now we have discovered that if you attempt to login with the wrong credentials the device (HDD) will be locked.This is expected as it is one of the purpose of having Disk encryption enabled BUT if a user accidentally lock the HDD by typing wrong credentials you would expect to be able to UNLOCK it with the admin password. (You create one when first enabling DDP|ST)
So, the user forgot he's credentials and the screen only shows "The device is locked, contact your administrator" and with NO OPTIONS what so ever! How do I, as the administrator unlock the HDD? Where do I type the admin password?
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Nov 4, 2014
Original Win 8 Pro, then updated to 8.1 Pro, the back lit keyboard works OK. However since I refreshed the system due to the hangs up problem at start up, the back lit key board stops working. Re-updated the OS back to 8.1 Pro again still not solve the issue.Does the backlit key board need special driver ? The device manager shows the keyboard as standard PS2
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Nov 3, 2014
I have just gotten an E7240 computer and have noticed that the USB ports on the back of my computer are disabled when the computer is docked which is a very unfortunate feature of this new computer model. It seems there are many people posting complaints about this feature on the internet. It basically takes a computer that has 3 USB ports and makes two of them rather useless. It is very useful if a USB receiver for keyboard and mouse can be plugged in to the back of the computer so that the mouse can be used easily when docked, but also when the computer is taken off the dock to go to a meeting room. This then leaves the side USB port available for devices such as wireless projectors when in the meeting room. Although this computer was designed to behave this way, I think that most users would agree that this is a critical issue that needs to be seriously considered and fixed by Dell as soon as possible assuming that there is not already a work around available.
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Jan 4, 2014
HP Mini 110-3100. When power up, get the HP logo and then a blank screen with curser flashing upper left hand corner.
Ran diagnostics --- everything passed.
Cannot get into System Recovery
Cannot get into Safe Mode
I do get into the Setup Utility but nothing there that fixes the problem.
I do get into System information, but again, nothing there to fix this start up problem.
Estimates at local shops to fix start at minimum $110 - obviously could be higher
However, Amazon selling HP Mini 110-1030NR for $110
Questions:
1. How I can recover to operate the HP MIni 110-3100 I have?
2. What are the differences in 110-3100 versus the 110-1030NR
3. If I decide to buy the -1030NR instead of having the -3100 repaired, what I am giving up and ALSO, what does the NR stand for?
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Oct 8, 2014
My Latitude e7240 when docked onto the PR03X docking station, the power adapter that is plugged into the PR03X completely goes dead. The only way I can reset the power is by unplugging and replugging the AC adapter FROM THE WALL. Tried the spacer. Tried double powering (1 adapter into the PR03X and another adapter into the e7240). Also tried plugging the laptop on first without power, and when powering up the laptop, it would boot up 10x slower than normal and sometimes hang. Also tried multiple other PR03X just to be sure the one i have is not faulty. The same problem is repeatable. The laptop has the latest BIOS.
It seems there is a power mismatch of some sort that would cause a) the adapter to fail, and then b) for the laptop to run extremely slow because of what?Is the problem caused by a faulty docking port on the e7240? I assume the PR03X is compatible to the e7240??
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Nov 15, 2014
Latitude E7240 has Touchpad Alps. All works fine except settings "Flick" (Gestures -> Multi Finger Gestures).
This setting works, but after some time (random period) stops working. To fix this I need restart Apoint.exe or go to settings, deselect Flick and select it again.
My laptop's BIOS has latest version A11 and all drivers installed from web site Dell.
Also, I tried to install Windows 8 and Windows 8.1 with touchpad drivers only, but this did not solve problem.
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Oct 16, 2013
I've recently taken delivery of an E7240 with the FHD touch screen option. I am generally quite impressed with the laptop except for one thing, the touch screen buzzes. The sound is similar to a hard disk working, a bit random .. not a constant noise. The sound will immediately stop when I put a finger on the screen though which makes me think it's related to the touch screen itself.
Rebooting etc. makes no difference... shaking the laptop, smacking it (gently) etc. has no affect.....
I realise these laptops are new so perhaps there isn't much experience out there...
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Feb 5, 2015
We have purchased and deployed a number of Latitude E7440's and E7240's and we are running into an issue with some of the E7240's. When waking from sleep while on battery power, the machine will start to wake, the display will come back and I can move the cursor but within a second or two, the cursor will freeze and the machine will become totally unresponsive. This doesn't happen on AC. I've set the power plan to 1 minute and tested over and over again and it is reproducible every time. The only way to recover from it is to power off the machine via the power button and restart it.
Right now this is happening on the original end-user's machine and 1 other deployed E7240 we were able to get back and test. I have a couple of other E7240's deployed and I have an email out to the end users to bring them in so we can check them too.
I've upgraded the BIOS from A09 to A13. I've tried switching wireless control from Intel to Windows. I've updated to the latest drivers on the Dell support site.
Machines are i7, 256GB SSD with 8GB RAM running Windows 7(64) Enterprise
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Jan 21, 2015
Just started using brand new Latitude E7240 and connected to E-port docking station. When booting an error pops up as below: The battery currently attached to the system will not supply enough power to dock for it to function. Please attach AC power to the dock for it to function normally
F1 - continue
F2- change setup options
The Laptop and the dock stations are brand new. This is only happening with the 7240's.
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Oct 6, 2014
We have several Latitude E7240's on our network. They are configured with Windows 7 x64. We have been having trouble with this particular model in regards to wireless connections.
When the laptop is powered on and the user logs in, the laptop connects to the wireless network, however it is not getting an IP address from the router. It sticks at "limited connectivity", and gives itself a "169" IP. It stays that way for about 5 or so minutes then finally connects.
The WLAN drivers are already to the latest version, and to "bandaid" the issue, I have to uninstall the Wireless NIC drivers then reinstall them.
At first I was thinking it may be a router issue (Which is a Sonicwall TZ210W), but it can't be because its wireless devices of differing models have no problem connecting and getting an IP address. Also, it starts working once the drivers are reinstalled (though I'm not confident this is a permanent fix).
All the E7240's have the Dell 1506 Wireless card, and are all and originally were) on driver version 10.0.0.268, A02. Also, I have tried turned off any power management settings of the WNIC prior to the driver reinstall.
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Dec 25, 2013
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
Computer Model Latitude E7240
Shipping Date 11/16/2013
[Code] .....
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Jul 18, 2014
I have a Latitude laptop as described above and for some reason it isn't detecting the SSD Drive.
It states: No Boot Device Found, press any key to reboot
I read on the Dell support website the laptop may need setting up in maintenance mode?
However after pressing alt+f at the Dell logo nothing happens it just tries to boot.
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May 25, 2014
We are running more than200 dell computers in our company. lately we purchased E7240 for some users but it looks like the AC adapter does not work with the Dell E-Port docking station we have and that cause the USB hubs not to function at all.
Currently the workaround is to plug the AC adapter to the laptop instead of the docking station.
Our BIOS is updated to the latest version. also a message comes up when the ac adapter connected to the docking station before the windows boot up saying the ac adapter won't charge.....
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Feb 17, 2014
When one turns off the Bluetooth adapter from the tray icon, the tray icon disappears. In order to turn the BT adapter back on, it appears one must go to the Device Manager to re-enable the BT adapter. This is inconvenient and not awfully intuitive for a usual business end-user. In the past the BT icon in the tray would remain, but turn color to indicate it's off. And the end user could right-click it and turn it back on when needed.
Currently it appears, turning off the BT adapter, actually disables it and it "disappears". Is there a way to simply turn the adapter off and more importantly back on without having users get into the device manager from their standard user accounts?
E7240 with Dell 1601 WiFi/BT adapter in use on Win7/64 Ult.
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Jul 7, 2014
When I checked the battery status window in DELL Latitude E7240, I found 2 battery,Battery #1 it charged to 100% without any problem but Battery #2 is "not present",if there external battery available for this model or not? and if not, Why the battery status window showing two batteries in the settings?
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Dec 7, 2009
I have a Latitude E6400 running Windows 7.
Just booted up my machine: for some reason the battery LED light is flashing. The battery seems to be charging and if I take out the power chord, the computer keeps on running on battery power.
Update: when the battery completed charging, the battery LED just switched off.
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Feb 15, 2009
Im starting a thread b/c many people seem to be experiencing some issues with their Latitude while docked.
Some of my problems (keep in mind I use TWO external displays):
1) Most prevalent is my fan issue. This might only apply to nVidia GPU users. It appears that two things are happening: a) the dock simply does not allow for proper heat dissipation.
This for me is a fact as my laptop runs both cooler and, utlizes much lower fan speeds while undocked. b) DELL may have set the fans to kick in at lower temps particularly with the nvidia gpu
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Dec 11, 2008
So ive been having fan issues with e6400+E/Dock for months now.
I have the dock with a 19' monitor on top and, a 17 incher attached to the left.
For some reason, after about an hour of use or when using a multitude of programs at once, my fan would kick into high gear and proceed to drive me nuts for hours. When looking up my temps, I noticed that the fan kicked in when my NVIDIA Quadro went above 61/62 degrees (occasionally going as high as 71).
Granted, I probably should have done this simple test months ago, but I finally decided to you use my setup W/O the 17 inch monitor and completely disconnected it from my dock.
Low and behold: no fan issues.
Temps remain in the mid-50's and fan stays at a low, quiet speed.
It appears that the extra work needed to drive the additional monitor is pushing the temps up and kicking in the fan.
So I have two questions as a result:
1) Didn't DELL test this dock before marketing/advertising it to be able to handle multiple monitors (without the aid of a very noisy and distracting fan)?
2) Am I supposed to just live with this now or, is it safe to try and over-ride DELLS factory settings to get the fan to remain at a low setting (how high is 66-70 degrees for the Quadro anyways)?
Multiple monitors are critical to my business and I honestly would not have dropped 2gs+ for this system had I known the fan would be this noisy and distracting.
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Dec 16, 2013
When I take it off the internet works fine.
Running two Toshiba 32L2300U 32" tv's that have VGA connections. Since the eport only has one VGA connection the other is connected with a DisplayPort to VGA adapter.
I need to work from home on two monitors, not the laptop in a dock with the lid open and one TV screen. (Internet is restored when I open the lid as it's in the dock but only one monitor works.
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Jan 28, 2010
One of my users brought me this issue the other day. He is using a Latitude D830 laptop with a D/port docking station. With or without the laptop docked, The power button on the docking station flashes Orange and Green when powered. I've swapped power bricks for the dock. The laptop still seems to charge while being docked. After swapping the dock, the new dock is fine.
What might be causing it? Is the dock dead? Could it be a failed port on the docking station?
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May 2, 2009
It seems that since I updated to Vista and to Window 7 subsequently I can't get the audio to work out of my dock. It works fine out of the side of my laptop.
Any ideas on this? I wouldn't think it is a driver issue as sound does work.
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Oct 19, 2013
I am booting a Dell Latitude E5420 running Windows 7 and after the POST it just shows a blinking cursor..... BUT WAIT... not ALL the time... it does manage to boot into the windows after I choose the HDD from F12 options or sometimes even when I keep on shutting down and starting up again and sometimes when I do a restore checkpoint in the repair options....
The Diagnostic tests are not working when I go through the F12 and just hangs up showing the message -
Examining ACPI interface
Running MATS test
I can't understand... if it was consistently NOT booting or showing a consistent error... but here the behavior is erratic (except for the MATS test failure....
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Jan 21, 2011
I received a Dell Latitude E6510, Windows 7, Bought January 2011
Problem: My text cursor jumps randomly around when I'm typing
I take care where i put my fingers: no resultI have the last drivers DELL_MULTI-TOUCH-TOUCHPAD_A06_R281462.exeI deactivated the touchpad: no result
I have 2 other Dell (Inspiron and Precision M65): This problem never occurred....
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