Dell Latitude E7240 :: Backlit Keyboard Not Working

Nov 4, 2014

Original Win 8 Pro, then updated to 8.1 Pro, the back lit keyboard works OK. However since  I refreshed the  system due to the hangs up problem at start up, the back lit key board stops working. Re-updated the OS back to 8.1 Pro again still not solve the issue.Does the backlit key board need special driver ?  The device manager shows the keyboard as standard PS2

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Dell Latitude E7240 :: Not Working With PR03X Docking Station

Oct 8, 2014

My Latitude e7240 when docked onto the PR03X docking station, the power adapter that is plugged into the PR03X completely goes dead.  The only way I can reset the power is by unplugging and replugging the AC adapter FROM THE WALL.  Tried the spacer.   Tried double powering (1 adapter into the PR03X and another adapter into the e7240).  Also tried plugging the laptop on first without power, and when powering up the laptop, it would boot up 10x slower than normal and sometimes hang.  Also tried multiple other PR03X just to be sure the one i have is not faulty.  The same problem is repeatable.  The laptop has the latest BIOS.

It seems there is a power mismatch of some sort that would cause a) the adapter to fail, and then b) for the laptop to run extremely slow because of what?Is the problem caused by a faulty docking port on the e7240? I assume the PR03X is compatible to the e7240??

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Dell Latitude E7240 :: E Port II Docking Station USB Ports Not Working

Dec 25, 2013

The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.

Computer Model Latitude E7240                            

Shipping Date 11/16/2013                            

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Dell :: Latitude E6400 Backlit Keyboard .. Always On?

Mar 28, 2010

Anyone know if there is a way to set the e6400 backlit keyboard to always be on?

I currently have it set to the 5 minute timeout within the DCP software which is good enough, just curious if there is way to always keep it on.

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Dell Latitude 6430u :: How To Keep The Backlit Keyboard ON

Oct 26, 2013

Latitude 6430u: Is there a setting to keep the backlit keyboard ON?

 Mine times out @ 10sec.

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Dell Latitude E6530 :: Upgrading Keyboard - Standard To Backlit

Mar 2, 2013

I was recently given a Latitude E6530 and I wish to upgrade the standard keyboard to a backlit one after coming from a MacBook Air. I was wondering, does E6530 (or it's similar models) requires an additional cable to power the backlight or does it just feed off the single cable? I've scoured YouTube and Google to try find out if an extra cable is required for this model however wasn't able to.

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Dell Latitude E4200 :: Backlit Keyboard Noise - Slight Buzzing

May 4, 2010

I just picked up a e4200 with backlit keyboard and whenever the back light is turned on there is a noise (slight buzzing or hum) that can be heard. As soon as the back light turns off the sound goes away. It's kind of bugging me because you wouldn't think that the back light would add to the decibel level of the laptop..

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Dell Latitude E5530 :: How To Activate Keyboard Backlit Light - Windows 8

Mar 7, 2013

how I can activate the keyboard backlit light. Was part of my build. Tried Fn + right arrow and cntl + right arrow, but no change. I have latitude E5530 win 8.

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Dell Inspiron 15 :: Backlit Keyboard Not Working

Feb 8, 2013

Or is there a button I can press to turn it off/on? It was one of the main reasons I purchased it.

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Dell Inspiron 5748 :: Backlit Keyboard Not Working

Jan 8, 2015

Just got my Inspiron 5748.  Requested a backlit keyboard.  Didn't get one even though i was told i had to buy the 17" in order to get the backlit keyboard.  I also requested Microsoft Word which is not installed. I guess that i have to download the software from the internet which i do not have access to on a regular basis.

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Dell Inspiron 7520 :: Backlit Keyboard Not Working?

Feb 18, 2013

My backlit keboard not working , I tried fn+F6 nothing happened .the button(caps lock) backlit working correctly

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Dell XPS 15 Ultra :: Backlit Keyboard Stopped Working

Apr 12, 2013

Keyboard backlit stopped working (it used to work earlier). In BIOS the keyboard is now defined as a nonbacklight (BIOS was updated by L521XA13W.exe from dell.com/support/drivers), not sure how it was defined while working...

I've looked for a solution at community.dell.com/support-forums: - pressing Fn+F6 doesn't switch it on,- launching BacklitKB.exe from QuickSet says the backlight is on but it's not (I can adjust brightness, timing, turn it off/on but it still won't work),- reinstalling the QuickSet doesn't work,- Windows Mobility Center lists the backlit keyboard, but doesn't bring it on;- putting it to sleep and waking it up also doesn't work as well as restarting it.

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Dell Inspiron 15 7537 :: Backlit Keyboard Not Working

Feb 25, 2014

Apart from the general advice of 'press the backlit keyboard key' what might be stopping my keyboard backlight from working.

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Dell Precision M4600 :: Right Arrow Key Not Working On Backlit Keyboard

Feb 4, 2015

so this precision was originally a non baclit keyboard and recently replaced it with a backlit and the right arrow key does not work. I have checked every ribbon on this keyboard and everything is snug. I am running windows 8.1. Am I missing something here. Is it a hardware or software issue i need to look into?

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HP Omen 15 :: Backlit Keyboard Not Working After BIOS Update

Jan 23, 2015

This morning my HP Omen arrived in the mail, fully functional with everything in tact. After I left my laptop to install the updates from the HP Support Assistant (One of those updates being a BIOS update), I came back to find my computer restarted and my backlit keyboard not working. After trying to use the HP OMEN Control to fix the keyboard, I found that the keyboard will flash briefly when I click "Apply To All Zones", but then immediately turns off again. Is there any way to fix this Backlit Keyboard issue ir can we see an update in the near future that fixes this issue?

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Lenovo X Series ThinkPad :: X1 Carbon Touch Backlit Keyboard Not Working

Jun 24, 2013

For some reason, I cannot get the backlit keyboard to work on my new X1 Carbon Touch.  It lights up upon powering up and then will not turn on no matter how many times I hit the space bar.  I don't see an option to enable/disable anywhere either.  Am I missing a driver? 

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Dell Inspiron 7720 :: Possible To Exchange Non Backlit Keyboard With Backlit

Jan 6, 2015

I like to know if it's possible to exchange my non backlit keyboard for one with backlit

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HP Envy M6 1184ca OS/Software :: Wifi Adapter Is Working But Backlit Keyboard No Longer Turns On

Oct 19, 2013

I recently had my computer wiped and reloaded, due to a wifi connectivity problem. Now the wifi adapter is working, but my backlit keyboard no longer turns on. 

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Lenovo T400 / T500 :: Upgrade Non-backlit Keyboard T440s To A Backlit?

Aug 24, 2014

unfortunately I made a mistake in my order and I bought a T440s without backlight. if there is a possibility to let to T440s officially upgrade by Lenovo to a backlighted version? or can I only buy a backlighted Keyboard and I have to install it on myself?

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Dell Latitude E7240 :: Two Tap Set To Middle Button

Dec 2, 2014

How to set up so that tap with two fingers on the touchpad will preform like the middle button on a mouse. Can find that setting in the dell touchpad program. I am on a dell latitude e7240

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Dell Latitude E7240 :: Keeps Going Back To Log In Page Too Soon

Oct 30, 2014

I will walk away from my laptop dell E7240 for 5 minutes and it will go back to log in page. How do I change that setting. Also after a time it seems to go to sleep and knocks me off VPN connection during a web presentation if I do not interact with mouse during web conf. I have to use ctl alt del to log back in but then my VPN is gone. How do I extend the time the laptop stays active?

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Dell Latitude E7240 :: How To Check OS Product Key

Feb 3, 2015

A company bought laptop with model : E7240 & E7440, So those laptops come with Windows 8 product-key store on mainboard. I would like to get that number because those laptops werer installed Wiindows 7 from our Global IT but right now those laptops are transfering to new owner and Global license of Win7 is end.  Is possible to get product-key from each laptop for downgraded the license to Win7 without re-install the OS ? 

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Dell Latitude E7240 :: Device Is Locked

Apr 4, 2014

We have bought a bunch of Latitudes E7240 and deployed them with the new Dell Data Protection | Security Tools (DDP|ST).Now we have discovered that if you attempt to login with the wrong credentials the device (HDD) will be locked.This is expected as it is one of the purpose of having Disk encryption enabled BUT if a user accidentally lock the HDD by typing wrong credentials you would expect to be able to UNLOCK it with the admin password. (You create one when first enabling DDP|ST)

So, the user forgot he's credentials and the screen only shows "The device is locked, contact your administrator" and with NO OPTIONS what so ever! How do I, as the administrator unlock the HDD? Where do I type the admin password?

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Dell Latitude E7240 :: E/Dock Flashing Cursor

Jan 13, 2015

I have 2 new E7420 laptops that are replacing some older ones.

When I dock either of them, all I get is a flashing cursor on either the external screens, or the laptop screen. I get the Dell logo, then just a flashing cursor on the top left of the screen.

I can turn the laptop on, wait for it to boot, then dock it, but of the 3 times I've tried that, the USB didnt work once.

Have just upgraded to the latest BIOS, but it didnt change anything.

Is there some BIOS setting or something I need to change?

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Dell Latitude E7240 :: USB Ports Disabled While Docked?

Nov 3, 2014

I have just gotten an E7240 computer and have noticed that the USB ports on the back of my computer are disabled when the computer is docked which is a very unfortunate feature of this new computer model. It seems there are many people posting complaints about this feature on the internet. It basically takes a computer that has 3 USB ports and makes two of them rather useless. It is very useful if a USB receiver for keyboard and mouse can be plugged in to the back of the computer so that the mouse can be used easily when docked, but also when the computer is taken off the dock to go to a meeting room. This then leaves the side USB port available for devices such as wireless projectors when in the meeting room. Although this computer was designed to behave this way, I think that most users would agree that this is a critical issue that needs to be seriously considered and fixed by Dell as soon as possible assuming that there is not already a work around available.

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Dell Latitude E7240 :: Dual External Displays Without Dock?

Feb 26, 2014

Does the Latitude E7240 can support two external displays without a dock? Can have one plugged in to the mini displayport and one in to HDMI and output just to these displays?

Or is it limited to just the laptop display and one single external display?

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Dell Latitude E7240 :: Touchpad Multi Finger Gestures

Nov 15, 2014

Latitude E7240 has Touchpad Alps. All works fine except settings "Flick" (Gestures -> Multi Finger Gestures).

This setting works, but after some time (random period) stops working. To fix this I need restart Apoint.exe or go to settings, deselect Flick and select it again.

My laptop's BIOS has latest version A11 and all drivers installed from web site Dell.

Also, I tried to install Windows 8 and Windows 8.1 with touchpad drivers only, but this did not solve problem.

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Dell Latitude E7240 :: Buzzing Sound On Touch Screen

Oct 16, 2013

I've recently taken delivery of an E7240 with the FHD touch screen option. I am generally quite impressed with the laptop except for one thing, the touch screen buzzes. The sound is similar to a hard disk working, a bit random .. not a constant noise.  The sound will immediately stop when I put a finger on the screen though which makes me think it's related to the touch screen itself. 

Rebooting etc. makes no difference... shaking the laptop, smacking it (gently) etc. has no affect.....

I realise these laptops are new so perhaps there isn't much experience out there...

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Dell Latitude E7240 :: Freezing When Waking From Sleep On Battery

Feb 5, 2015

We have purchased and deployed a number of Latitude E7440's and E7240's and we are running into an issue with some of the E7240's.  When waking from sleep while on battery power, the machine will start to wake, the display will come back and I can move the cursor but within a second or two, the cursor will freeze and the machine will become totally unresponsive.  This doesn't happen on AC.  I've set the power plan to 1 minute and tested over and over again and it is reproducible every time.  The only way to recover from it is to power off the machine via the power button and restart it.

Right now this is happening on the original end-user's machine and 1 other deployed E7240 we were able to get back and test.  I have a couple of other E7240's deployed and I have an email out to the end users to bring them in so we can check them too.   

I've upgraded the BIOS from A09 to A13.  I've tried switching wireless control from Intel to Windows.  I've updated to the latest drivers on the Dell support site. 

Machines are i7, 256GB SSD with 8GB RAM running Windows 7(64) Enterprise

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Dell Latitude E7240 :: Connected To E-port Docking Station

Jan 21, 2015

Just started using brand new Latitude E7240 and connected to E-port docking station. When booting  an error pops up  as below: The battery currently attached to the system will not supply enough power to dock for it to function. Please attach AC power to the dock for it to function normally

F1 - continue

F2- change setup options

The Laptop and the dock stations are brand new. This is only happening with the 7240's.

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