Lenovo X Series ThinkPad :: X1 Carbon Touch Backlit Keyboard Not Working

Jun 24, 2013

For some reason, I cannot get the backlit keyboard to work on my new X1 Carbon Touch.  It lights up upon powering up and then will not turn on no matter how many times I hit the space bar.  I don't see an option to enable/disable anywhere either.  Am I missing a driver? 

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Lenovo X Series ThinkPad :: X1 Carbon Touch 3444CUU - WiFi Adapter Just Randomly Stop Working

Jan 19, 2013

I have a 3444-CUU that I really love. When I first got it I realised the wireless adapter would just randomly stop working. I updated every possible driver and I'm still having the same issues. All I can do is reset the adapter to get it kicking again. I'm not sure if the wifi care is soldered or if it could be removed or replaced but I'm really leaning towards it being a hardware issue.
 
It'll either stop working could turkey, won't detect any wireless networks or it'll stop working and I can still view other wireless networks but I cannot connect to them. Resetting the adapter is the only option. As I'm writing this right now the wireless has gone out again. So I have to reset the adapter for 5-10 more minutes of internet just so that I can post this.

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Lenovo X Series ThinkPad :: X1 Carbon 2014 - Adaptive Keyboard FN Key Stopped Working

Jul 9, 2014

Suddenly my FN stops working if the keyboard is on F1-F12 keys. No reaction when pressing it.
 
If I go into the settings and change default to  something else, I can press FN until it again show F1-F12 - After that is stuck on the function keys?

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Lenovo X Series ThinkPad :: Windows 7 On Carbon X1 With Touch Control?

Aug 7, 2014

I just got my X1 Carbon with touch screen preinstalled with WIndows 8.1.
 
Wonderful machine, but I hate Windows 8. I can say a lot about that, but let's just state tha fact that I'm not compatible with Windows 8.
 
Can I install Windows 7 intead? If so, how? Since there's no DVD drive in the system.
 
And if I install Windows 7, will I lose touch funtionality?  WIll I lose other things? (apart from things in Windows 8 of course)

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Lenovo X Series ThinkPad :: X1 Carbon Touch Cannot Find Fingerprint Sensor Device

Jun 14, 2013

I have a Carbon Touch 3444-CUU that can't see it's fingerprint reader. It used to work when brand new, but after lots of lenovo and windows updates, it now does not:
 
I am on Windows 8.1, with all updates. No problems in device manager.

Touchchip Fingerprint Coprocessor (WBF advanced mode) installed under Biometric devices fine.
Power management set to _not_ turn off device to save power.
The bios is 2.61.
 
I suspect the problem is very low-level, because even the BIOS cannot find device when trying to set it up.
 
If I have the latest BIOS, but it can't see the device - what can I do?

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Lenovo X1 Carbon X Series ThinkPad :: Brand New Touch Blue Screen After Sleep?

May 3, 2013

I just got my new carbon touch thinkpad today, and I couldn't be happier, until I closed the lid and reopened it a couple of minutes later. The screen froze for a while and then I got a BSOD with the notice CRITICAL_PROCESS_DIED. I hoped it would be just some coincidence, and updating my drivers and installing windows updates would solve it. So I did, and closed the lid again. After reopening it, I got the same error. So I figured I could just as well restore to my factory settings. Without luck. After updating everything for a second time, still no luck. I check the disk and did a memory check, but everything seems fine. The lenovo Solution center isn't reporting any issues either. I looked into the minidump created by the blue screen, and it seemed the process failing is called csrss.exe.

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Lenovo ThinkPad W Series :: W540 Backlit Keyboard Always On

Mar 28, 2014

Is it possible to set the backlight on the keyboard to always stay on when the screen is open?

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Lenovo X1 Series ThinkPad :: Carbon Adaptive Keyboard

Jan 27, 2012

Just got my new x1 carbon, and I like it alot, trackpad isn't as bad as everyone is complaining about. However one big issue is that I want to keep the Function row on by default, and only switch to the default one with volume controls if I press the FN button to do so. Right now no matter even if I chose not to show the default keys, with volume and cloud and all that, it still comes back anytime I switch to a different app. 

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Lenovo X Series ThinkPad :: X1 Carbon - Adaptive Keyboard And Hi DPI Screen

Mar 17, 2014

How well the X1 Carbon keyboard and screen have been for using it for software development.
 
I use Visual Studio and Remote Desktop quite a bit and have some concerns regarding the screen and keyboard.   I don't want to get a Hi DPI screen and have to workaround the limitations of the OS.   Are there issues with the RDP client and the Hi DPI screen?
 
How has the keyboard been for someone who uses the function keys 10% of the time?  I usually rely on memory to know where to press the F3, F5 keys.  I'm concerned it will be hard to find the right location without physical keys.

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Lenovo X Series ThinkPad :: New X1 Carbon Adaptive Keyboard Strip Not Switching

Mar 28, 2014

I have a X1 Carbon Touch (Machine Type 20A7).

It came with Windows 8.1 Pro but I flahsed my company image (Windows 7 x64 Enterprise) onto it.

Everything works fine and I installed all drivers but the adaptive keyboard strip stays at F1 F2 .. keys and does not change no matter what. Pressing the Fn key does not switch it. I installed the On screen display and have the Adaptive Keyboard show in Control Panel and Dynamic Mode is also on. 
 
The camera icon only flashes the screen once and does nothing. The Wifi icon does nothing and the Gear icon does nothing as well. Only the keyboard light icon and the regular F1 F2 keys work fine..
 
While starting up or before logging into Windows (at Windows lock screen) I'm able to switch the adaptive keyboard strip... But once I'm logged into Windows it suddenly stops working. if I lock the screen again I'm able to switch the adaptive keyboard strips again...  What's going on?

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Lenovo X Series ThinkPad :: Carbon X1 Adaptive Keyboard - Default Settings

Apr 5, 2014

Where would one look in the registry to change the default adaptive keyboard setting?
 
What I am trying to achieve is the following:
- Enable F keys as default setting
- Disable application switching of toolbar
 
We will need to do this on a large number of laptops, and it's not really viable to do it via the application (as it will be time consuming). I hope to deploy the settings as a batch file which imports a registry entry.

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Lenovo X Series ThinkPad :: X1 Carbon Adaptive Keyboard Settings Window Won't Open

Aug 22, 2014

I dont know why this is happening but I have tried everything - installed the power management driver, the solutions center but since I received this laptop, the settings window for apaptive keyboard never opens. Ive tried it through the control panel and also the keyboard strip but nothing works. I have updated the laptop to latest config but that also dint work. Without the settings window, i cant disable the dynamic feature which creates so many issues with unnecessary key presses.

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Lenovo X Series ThinkPad :: Light Not Working On X1 Carbon LCD

Apr 3, 2014

I currently have an issue with my original X1 Carbon (2012, 3443-CTU) light not working on the LCD.  I attached an external monitor to the laptop and it works without issues so it's not the motherboard. Under the right lighting conditions and angle, i can see very very faintly my desktop background. 

This leads me to believe that the screen inverter is damaged, or the lcd. Since my ultrabook isn't under warranty, i believe the best course of action is to find the screen on ebay and replace it. [URL] ....

Is replacing the LCD as easy as it sounds? It looks like i need to remove much of the parts underneath the keyboard panel, and remove the LCD bezel and replace the screen. Is there something i'm missing? 

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Lenovo X Series ThinkPad :: X1 Carbon - Working With Closed Lid

Jul 2, 2014

I just received my Lenovo X1 Carbon; it's a very good product and I really like it. Everything is working as expected (fast & smooth) except one thing: laptop works kinda strange with the closed lid
 
My product code is 20A70037US, I'm running Windows 8.1 Pro.
 
I've chosen (in power options) that laptop does nothing when lid is closed. Yes, it works but... I'm using TeamViewer to connect to laptop; it works but TeamViewer periodically loses connection and displays message "The screen can't be captured at this moment..", Microsoft installer (I'm installing Visual Studio 2013) is paused (!), and Google Chrome won't render pages (but Internet Explorer works fine).
 
If I open the lid, all symptoms described above are disappear: installer resumes downloading, Chrome render html pages correctly and TeamViewer works fine (no periodical messages shown).
 
For me it looks like laptop not in "normal" operational state but kinda under power saving.
 
I've set power option to "High performance" (laptop is plugged) but it doesn't work.

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Lenovo X Series ThinkPad :: X1 Carbon - Mute Button Is Not Working

Mar 6, 2014

the microphone mute button doesn't work, nor does it light up at all... the speaker mute button works. Also, the Lenovo button next to it USED to work and now doesn't for some unknown reason. I have a new x1 carbon with windows 8.1 and really need some specific direction on how to troubleshoot this!

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Lenovo X Series ThinkPad :: X1 Carbon - Fails WWAN Connection Yet SMS Working

Apr 8, 2014

The Broadband on my X1 Carbon (Gen 2) always fails to connect with an error message saying that "You're either out of service or SIM card not activated" while neither of these conditions are true. Oddly, SMS is working fine and I can both send and receive messages without problems.
 
What could be wrong? How can I diagnose and fix the issue?
 
Some more details:
 
- The ultra-book is a Type 20A7 which came with the SIM slot but no broadband modem. At that point Access Connections showed the Broadband option greyed out. I had to call support to find out why and that's when I learned there was no modem.
 
- Support told me to order part number 04X6038 which is a Sierra Wireless EM7355. After installing the latest driver, the Broadband option was now enabled but it still failed with the error message mentioned above.
 
- At the wireless store I told them it was not working and they gave me a new SIM card. This time I received a welcome SMS message. i tried sending to a few numbers and replying which works.
 
- The wireless provider took the IMEI number of the EM7355 and confirmed it was compatible which seems logical considering SMS is working.

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Lenovo X Series ThinkPad :: X1 Carbon With Dock - External Monitor Not Working

Jul 27, 2013

I use the Displaylink dock to connect to an external monitor, but it has suddenly stopped working.  The error message said "check connections".  I have done so - replaced the digital video cable between dock and monitor with a new one, cycled both dock and monitor on and off several times, but windows can not find an external display.

The Lenovo settings app has been giving me an "updating... " message for 3 days (I have raised a query on that elsewhere) so I can't use that to check out the display problem.  I should say the display problem started today, and the "updating.."

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Lenovo X Series ThinkPad :: X1 Carbon - Touchscreen Stop Working Even In The Middle Of Gestures

Dec 28, 2012

I am one of the lucky ones who just got the X1 Carbon Touch (after a 2 month wait).
 
Touch screen is VERY spotty.  Will just stop working.  All the time.  Even in the middle of gestures.
 
I found that by going to the upper right corner touch will start working again, and then it'll stop moments later in the middle of an activity.
 
This is Windows 8, of course.  I have used plenty of other Windows 8 devices so I'm not a novice.  I have never seen this behavior.  Is this a driver problem?  A setting I don't know about (some special Lenovo thing?).  I am hoping its not hardware.  The fact that touching the upper right corner enables things for awhile seems to indicate its not hardware but not certain.

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Lenovo X Series ThinkPad :: 2014 X1 Carbon (Gen 2) - Ethernet Dongle Stopped Working

Jun 4, 2014

I have a 2014 X1 Carbon (Gen 2) and my ethernet dongle stopped working this morning. It worked fine for the past 3 weeks but after rebooting this morning i can't get to get access to the network via the ethernet port anymore.
The port's activity lights don't light up and a network connection is never recognized.
 
I have checked the Device Manager and verified that I have the latest drivers (12.11.77.1  for Intel I218-LM), and made sure that the Power Settings do not allow the port to go to sleep. I have also tried 3 different ethernet dongles, all behaving the same way.
 
I was able to use a USB-to-Ethernet dongle to get access with a ethernet cable. Is my port just dead? I don't see any visible damage, or loose connectors.

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Lenovo X40 X Series ThinkPad :: Touch Screen Is Not Working?

Jul 11, 2014

Some days ago, i bought thinkpad x40 and upgrade OS to win 8. But, touch screen isn't working.

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Lenovo U/S Series :: U530 Touch Keyboard Stops Working After A Period Of Time

Jun 14, 2014

I just got a new Ideapad U530 touchscreen laptop yesterday.  After a few minutes the keyboard stops working.  I uninstalled a few of the Lenovo multimedia programs I don't need.  Is there a bios update or a driver I should update after purchase?

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Lenovo X240 Series ThinkPad :: 6 Keys On 2 Top Rows Of Keyboard Not Working

Jul 8, 2014

Knocked half a glass of water over keyboard yesterday. Turned off & wiped away straightaway. No problem re-booting etc but now some kets along top 2 rows not working.After a day - do you think there's any chance these will spring back into life?Do Lenovo supply any on-site repair options (at a cost obviously).....can't spare time at moment to send away - even for a couple of days.

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Lenovo X Series ThinkPad :: SSD Optimizing In New X1 Carbon

Feb 17, 2014

What build in program in New X1 carbon is for optimizing (Maintainance) SSD? I believe the "defragment tool" provided in control panel is no use for optimizing the SSD?

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Lenovo X Series ThinkPad :: X1 Carbon Not Responding

Feb 23, 2014

I have a 3 month old  X1 Carbon. Last night i turned it off and suddenly today morning, I find that the device is not powering on. What's the deal? No response at all even after continuosly pressing the power button.

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Lenovo X1 Series ThinkPad :: Carbon Will Not Charge

Aug 27, 2013

My X1 is about 18 months old. It was fine until today. The battery was low, so I plugged it in. The little blue light where the power connects illuminated, however the battery indicater in Windows did not change to show "charging", and the battery continued to drain.
 
Over the next hour or so I tried many things like shutting down, waiting, new A/C outlet, new power settings, etc. Tried the little reset hole on the bottom of the laptop. Nothing mattered... the little blue light is on, but the battery just drains.
 
Eventually, the battery drained and the X1 shut down. When I try to boot, I get a pre-boot message about a critical low power error, even plugged in, so my laptop is now a brick.This is a 3448-34U Thinkpad Carbon X1.

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Lenovo X Series ThinkPad :: Can Use Old AC Adapter With New X1 Carbon?

Dec 21, 2013

I have an AC adapter left over from my first generation X1 Carbon. It is 90W/20V. The adapter that came with the new machine is quite a bit smaller, and only 65W/20V. Can I use the 90 watt adapter with the new model X1, or will it damage it somehow? Dont want to ruin my brand new computer.

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Lenovo X Series ThinkPad :: X1 Carbon Memory Cannot Be Recognized

Nov 9, 2014

I have newly bought a x1 carbon with 8g memory and i7 4660u, system win7 4 bites, the model is 20A7 CTO1WW, I didn't choose the high resolution screen because I think it is not neccessary.

But the usable momery is only 3.08gb, i am very confused and don't know what is the problem. Is it because the mainboard doesn't support 8g memory?

Here is the picture of system information.
 
But the usable momery is only 3.08gb... Is it because the mainboard doesn't support 8g memory?

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Lenovo X Series ThinkPad :: Use 65W Yoga Charger For X1 Carbon?

Feb 11, 2015

[URL]
 
The label on the charger says:
 
MODEL 45N0261
FRU P/N 45N0262
Lenovo P/N 36200253  
 
It was advertised as X1 charger, but when it arrived I thought it's too small in size, so I googled it. Having done that, I've realised it's actually being sold by Lenovo as a charger for Yoga. 
 
Am I safe to use this charger for my ThinkPad X1 Carbon (3460-CLG)?

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Lenovo X Series ThinkPad :: X1 Carbon Won't Switch From AC To Battery

Nov 27, 2013

Bought a unit with this problem: As soon as I unplug the AC Cord from the laptop, it power off without notice and can't power up the laptop. It seems like the battery is not giving power .When I plug back in the AC, I can press the power button.
 
One strange thing is that the battery is 100%, state : good. Tried the reset battery so now 3 cycle counts. The thing is that if I unplug the AC cord only from the power outlet to the ac adaptor then the power is still up, the brightness goes down a bit and then power off without notice.
 
Tried:
 
- the battery pack switch
- removed battery backup
- removed and reset the battery pack
 
I'm out of options and I would be glad if I can find what cause that "unswitchable thing".

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Lenovo X Series ThinkPad :: X1 Carbon Turns Off When Charging

Nov 24, 2013

When I plug in the AC adapter, my x1 shuts off right away. I have to reset the time in the bios to get it to work again. This happened right after I changed the keyboard. Now, it seems to be permanent issue. I thought it was an adapter issue but I have two adapters and both work fine.

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