Lenovo X1 Carbon X Series ThinkPad :: Brand New Touch Blue Screen After Sleep?
May 3, 2013
I just got my new carbon touch thinkpad today, and I couldn't be happier, until I closed the lid and reopened it a couple of minutes later. The screen froze for a while and then I got a BSOD with the notice CRITICAL_PROCESS_DIED. I hoped it would be just some coincidence, and updating my drivers and installing windows updates would solve it. So I did, and closed the lid again. After reopening it, I got the same error. So I figured I could just as well restore to my factory settings. Without luck. After updating everything for a second time, still no luck. I check the disk and did a memory check, but everything seems fine. The lenovo Solution center isn't reporting any issues either. I looked into the minidump created by the blue screen, and it seemed the process failing is called csrss.exe.
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Jan 16, 2015
I bought the X1 Carbon (type 3460xxxx) two months ago and it crashed with blue screen 10 times already...
Error details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1061
Additional information about the problem:
BCCode: deaddead
BCP1: 000000000F010012
BCP2: 000000000023002C
BCP3: 0000000012BC0000
[Code] .....
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Aug 7, 2014
I just got my X1 Carbon with touch screen preinstalled with WIndows 8.1.
Wonderful machine, but I hate Windows 8. I can say a lot about that, but let's just state tha fact that I'm not compatible with Windows 8.
Can I install Windows 7 intead? If so, how? Since there's no DVD drive in the system.
And if I install Windows 7, will I lose touch funtionality? WIll I lose other things? (apart from things in Windows 8 of course)
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Jun 24, 2013
For some reason, I cannot get the backlit keyboard to work on my new X1 Carbon Touch. It lights up upon powering up and then will not turn on no matter how many times I hit the space bar. I don't see an option to enable/disable anywhere either. Am I missing a driver?
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Jan 3, 2014
power option is set up in sleep, when i close the lid and after opening it, it does not wake up. i have to press the power button for 5 or more seconds in order to restart the system
i am using windows 8
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Jun 14, 2013
I have a Carbon Touch 3444-CUU that can't see it's fingerprint reader. It used to work when brand new, but after lots of lenovo and windows updates, it now does not:
I am on Windows 8.1, with all updates. No problems in device manager.
Touchchip Fingerprint Coprocessor (WBF advanced mode) installed under Biometric devices fine.
Power management set to _not_ turn off device to save power.
The bios is 2.61.
I suspect the problem is very low-level, because even the BIOS cannot find device when trying to set it up.
If I have the latest BIOS, but it can't see the device - what can I do?
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Jan 19, 2013
I have a 3444-CUU that I really love. When I first got it I realised the wireless adapter would just randomly stop working. I updated every possible driver and I'm still having the same issues. All I can do is reset the adapter to get it kicking again. I'm not sure if the wifi care is soldered or if it could be removed or replaced but I'm really leaning towards it being a hardware issue.
It'll either stop working could turkey, won't detect any wireless networks or it'll stop working and I can still view other wireless networks but I cannot connect to them. Resetting the adapter is the only option. As I'm writing this right now the wireless has gone out again. So I have to reset the adapter for 5-10 more minutes of internet just so that I can post this.
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Oct 27, 2014
I bought a new X1 Carbon (20A7) a week ago and from time to time the laptop gets stuck on the ThinkPad splash screen when booting. I have to hold the power button to turn it off and then it boots fine. My brother has this problem with T540p, although this happens to him a LOT more often (also, if he waits patiently for 10-20 minutes, the system boots eventually, I havent tried that on my X1).
It doesn't matter if the AC is connected, whether there is something connected to USB ports, whether it was a restart or just normal boot, there is no pattern that I can see, this seems random. We tried updating the BIOS to the newest version, our USB ports are not bent or anything, the SSD with the OS is set as the first boot device. This still happens. I see there are more people with thinkpads who have the similar problem, but their solutions do not apply (if there were any).
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Jul 3, 2014
This Lenovo X1 Carbon (2014) screen starts randomly flickering when traveling in trains and running on battery. We already ran all system updates and it happens less often, know but it happens. Here is a video of how it looks like: [URL]
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May 25, 2014
Just received my new X1 model# 20a70037-US last week and right out of the box the screen was already flickering. When the laptop is booting up in the POST screen you see a bunch of little white dots all over and as soon as you get to the windows login screen the flickering begins. Just like on this video I found online [URL] ....
I uninstalled the Intel drivers and now it's flickers less and the laptop is somewhat usable. I should be receiving my replacement unit this week, can't wait to have this laptop working 100%.
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Mar 17, 2014
How well the X1 Carbon keyboard and screen have been for using it for software development.
I use Visual Studio and Remote Desktop quite a bit and have some concerns regarding the screen and keyboard. I don't want to get a Hi DPI screen and have to workaround the limitations of the OS. Are there issues with the RDP client and the Hi DPI screen?
How has the keyboard been for someone who uses the function keys 10% of the time? I usually rely on memory to know where to press the F3, F5 keys. I'm concerned it will be hard to find the right location without physical keys.
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May 15, 2014
When I watch a video clip, I experienced my X1 screen automatically got dimm when background gets dark. So it became even more darker and I cannot see anything. But it gets back to bright when background gets light.
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Jul 11, 2014
Some days ago, i bought thinkpad x40 and upgrade OS to win 8. But, touch screen isn't working.
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Feb 12, 2014
I have a X1 Carbon 3443CTO and it's running fine.Last night everything was ok and I went into the BIOS and changed AHCI to compatibility (don't ask me why, I was doing some testing), then I went "Exit and Save Changes" (at the last page of BIOS). As soon as I press Enter the screen freezed there (as opposed to reboot)Since it hangs there I hold the power button and it shutdown.Then I power it up again, but now, here is the problem:
1) The computer turns ON, keyboard backlight flash on for a second (normal)
2) Screen stays blank (no, it's not the backlight faulty)
3) power light turns ON (normal)
4) no sign of activities pressing any buttons, no beep sound
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Nov 19, 2014
I have received 3 of the above model ultrabooks, Windows 8 installed but the touch screen will not work at all. This needs to function.
Does this model support touch screen and if so, how is it enabled. OS fully patched. Pen and Touch seems to be enabled but no response to tests.
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Aug 22, 2014
I have tried running "regsvr32 /u "C:Program Files (x86)IntelBluetoothtmoffice.dll"" but it gives this error:
copy/paste does work but always. 50% success rate.
Bios updated today.
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Feb 17, 2014
What build in program in New X1 carbon is for optimizing (Maintainance) SSD? I believe the "defragment tool" provided in control panel is no use for optimizing the SSD?
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Feb 23, 2014
I have a 3 month old X1 Carbon. Last night i turned it off and suddenly today morning, I find that the device is not powering on. What's the deal? No response at all even after continuosly pressing the power button.
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Aug 27, 2013
My X1 is about 18 months old. It was fine until today. The battery was low, so I plugged it in. The little blue light where the power connects illuminated, however the battery indicater in Windows did not change to show "charging", and the battery continued to drain.
Over the next hour or so I tried many things like shutting down, waiting, new A/C outlet, new power settings, etc. Tried the little reset hole on the bottom of the laptop. Nothing mattered... the little blue light is on, but the battery just drains.
Eventually, the battery drained and the X1 shut down. When I try to boot, I get a pre-boot message about a critical low power error, even plugged in, so my laptop is now a brick.This is a 3448-34U Thinkpad Carbon X1.
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Dec 21, 2013
I have an AC adapter left over from my first generation X1 Carbon. It is 90W/20V. The adapter that came with the new machine is quite a bit smaller, and only 65W/20V. Can I use the 90 watt adapter with the new model X1, or will it damage it somehow? Dont want to ruin my brand new computer.
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Nov 9, 2014
I have newly bought a x1 carbon with 8g memory and i7 4660u, system win7 4 bites, the model is 20A7 CTO1WW, I didn't choose the high resolution screen because I think it is not neccessary.
But the usable momery is only 3.08gb, i am very confused and don't know what is the problem. Is it because the mainboard doesn't support 8g memory?
Here is the picture of system information.
But the usable momery is only 3.08gb... Is it because the mainboard doesn't support 8g memory?
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Apr 3, 2014
I currently have an issue with my original X1 Carbon (2012, 3443-CTU) light not working on the LCD. I attached an external monitor to the laptop and it works without issues so it's not the motherboard. Under the right lighting conditions and angle, i can see very very faintly my desktop background.
This leads me to believe that the screen inverter is damaged, or the lcd. Since my ultrabook isn't under warranty, i believe the best course of action is to find the screen on ebay and replace it. [URL] ....
Is replacing the LCD as easy as it sounds? It looks like i need to remove much of the parts underneath the keyboard panel, and remove the LCD bezel and replace the screen. Is there something i'm missing?
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Jan 27, 2012
Just got my new x1 carbon, and I like it alot, trackpad isn't as bad as everyone is complaining about. However one big issue is that I want to keep the Function row on by default, and only switch to the default one with volume controls if I press the FN button to do so. Right now no matter even if I chose not to show the default keys, with volume and cloud and all that, it still comes back anytime I switch to a different app.
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Feb 11, 2015
[URL]
The label on the charger says:
MODEL 45N0261
FRU P/N 45N0262
Lenovo P/N 36200253
It was advertised as X1 charger, but when it arrived I thought it's too small in size, so I googled it. Having done that, I've realised it's actually being sold by Lenovo as a charger for Yoga.
Am I safe to use this charger for my ThinkPad X1 Carbon (3460-CLG)?
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Nov 27, 2013
Bought a unit with this problem: As soon as I unplug the AC Cord from the laptop, it power off without notice and can't power up the laptop. It seems like the battery is not giving power .When I plug back in the AC, I can press the power button.
One strange thing is that the battery is 100%, state : good. Tried the reset battery so now 3 cycle counts. The thing is that if I unplug the AC cord only from the power outlet to the ac adaptor then the power is still up, the brightness goes down a bit and then power off without notice.
Tried:
- the battery pack switch
- removed battery backup
- removed and reset the battery pack
I'm out of options and I would be glad if I can find what cause that "unswitchable thing".
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Nov 24, 2013
When I plug in the AC adapter, my x1 shuts off right away. I have to reset the time in the bios to get it to work again. This happened right after I changed the keyboard. Now, it seems to be permanent issue. I thought it was an adapter issue but I have two adapters and both work fine.
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Dec 17, 2012
Have a brand new X1 Carbon running windows 7. It originally came with Windows 8 but had to downgrade to run a necessary work application (which could be the problem). My battery never exceeds 50% even when plugged in for extended periods. Also, I am not seeing any of the "Rapid Charge" that was promoted.
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Apr 22, 2014
I recently put Windows 7 64 bit Enterprise on a brand new X1 Carbon Model 20A7-CTO1WW and I have a missing unknown device in device manager and when I searched for it I came across nothing for the X1 Carbon I found posts on here for X240. The little research I did I did see someone mentioned it could be the fingerprint scanner. Tried that and it did not work. Also Ran system update and that did not work....
Here is the hardware ID : USBVID_138A&PID_0017&REV_0078
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Sep 25, 2014
I am trying to install windows 8 from the 3 disks that came with the X1 Carbon. There is no DVD drive and we have no external disk drive, so I need to create a bootable USB for this. The laptop came with windows 7 on it.
It is easy to use DISKPART to ready the USB as a bootable device, but how to I take the data from the 3 DVDs and put it onto the USB so that it works? The first one only has drivers but the OS install is split onto two disks. I referred to a KB article but it was talking about autorun files that are not present on these DVDs.
The DVDs I have are labeled as
(1) Applications and Drivers Recovery Disk,
(2) OS Recovery Disk Windows 8 Pro [Disk 1 of 2], and (2) OS Recovery Disk Windows 8 Pro [Disk 2 of 2].
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