Lenovo X Series ThinkPad :: X1 Carbon Stuck On Splash Screen
Oct 27, 2014
I bought a new X1 Carbon (20A7) a week ago and from time to time the laptop gets stuck on the ThinkPad splash screen when booting. I have to hold the power button to turn it off and then it boots fine. My brother has this problem with T540p, although this happens to him a LOT more often (also, if he waits patiently for 10-20 minutes, the system boots eventually, I havent tried that on my X1).
It doesn't matter if the AC is connected, whether there is something connected to USB ports, whether it was a restart or just normal boot, there is no pattern that I can see, this seems random. We tried updating the BIOS to the newest version, our USB ports are not bent or anything, the SSD with the OS is set as the first boot device. This still happens. I see there are more people with thinkpads who have the similar problem, but their solutions do not apply (if there were any).
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May 13, 2014
when I try to install the Windows 8 copy I got with my Lenovo S440 in a virtual box environment
the installation procedure hangs on the windows splash screen. I never saw a Windows 8 installation
procedure before, so I booted my laptop from the installation media to check if it is corrupted.
This works fine. A loading dot circle is displayed under the logo after a few seconds and than after quiet
a while the lenovo wizard is shown... so it has to be an issue with the virtual box.
I attached a screenshot to show you where it hangs.
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Jan 16, 2015
I bought the X1 Carbon (type 3460xxxx) two months ago and it crashed with blue screen 10 times already...
Error details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1061
Additional information about the problem:
BCCode: deaddead
BCP1: 000000000F010012
BCP2: 000000000023002C
BCP3: 0000000012BC0000
[Code] .....
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Jul 3, 2014
This Lenovo X1 Carbon (2014) screen starts randomly flickering when traveling in trains and running on battery. We already ran all system updates and it happens less often, know but it happens. Here is a video of how it looks like: [URL]
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May 25, 2014
Just received my new X1 model# 20a70037-US last week and right out of the box the screen was already flickering. When the laptop is booting up in the POST screen you see a bunch of little white dots all over and as soon as you get to the windows login screen the flickering begins. Just like on this video I found online [URL] ....
I uninstalled the Intel drivers and now it's flickers less and the laptop is somewhat usable. I should be receiving my replacement unit this week, can't wait to have this laptop working 100%.
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Mar 17, 2014
How well the X1 Carbon keyboard and screen have been for using it for software development.
I use Visual Studio and Remote Desktop quite a bit and have some concerns regarding the screen and keyboard. I don't want to get a Hi DPI screen and have to workaround the limitations of the OS. Are there issues with the RDP client and the Hi DPI screen?
How has the keyboard been for someone who uses the function keys 10% of the time? I usually rely on memory to know where to press the F3, F5 keys. I'm concerned it will be hard to find the right location without physical keys.
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May 15, 2014
When I watch a video clip, I experienced my X1 screen automatically got dimm when background gets dark. So it became even more darker and I cannot see anything. But it gets back to bright when background gets light.
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May 3, 2013
I just got my new carbon touch thinkpad today, and I couldn't be happier, until I closed the lid and reopened it a couple of minutes later. The screen froze for a while and then I got a BSOD with the notice CRITICAL_PROCESS_DIED. I hoped it would be just some coincidence, and updating my drivers and installing windows updates would solve it. So I did, and closed the lid again. After reopening it, I got the same error. So I figured I could just as well restore to my factory settings. Without luck. After updating everything for a second time, still no luck. I check the disk and did a memory check, but everything seems fine. The lenovo Solution center isn't reporting any issues either. I looked into the minidump created by the blue screen, and it seemed the process failing is called csrss.exe.
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Feb 12, 2014
I have a X1 Carbon 3443CTO and it's running fine.Last night everything was ok and I went into the BIOS and changed AHCI to compatibility (don't ask me why, I was doing some testing), then I went "Exit and Save Changes" (at the last page of BIOS). As soon as I press Enter the screen freezed there (as opposed to reboot)Since it hangs there I hold the power button and it shutdown.Then I power it up again, but now, here is the problem:
1) The computer turns ON, keyboard backlight flash on for a second (normal)
2) Screen stays blank (no, it's not the backlight faulty)
3) power light turns ON (normal)
4) no sign of activities pressing any buttons, no beep sound
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Sep 10, 2014
Studio XPS 1647 laptop can't boot past POST and stuck at Dell splash screen with progress bar at ~80%. After holding down FN and pressing the power button, all three volume LEDS would flash twice, immediately followed by the volume UP and DOWN keys flashing, and then followed by just the Volume Down LED flashing.
Recently my Studio XPS 1647 has had overheat problems, and sometimes they would cause BSOD with broken screen images. The BSOD always came with bcode 116 error: this is apparently video card related. So last weekend I opened the case, removed the heat sink and the fan. The heat sink vent was completely blocked with a thick layer of dirt, so it's no wonder for overheating. I cleaned up the heatsink vent and the fan, cleaned up the top of CPU chip and the top of GPU chip, reapplied thermal paste and put everything back together. After that, the machine couldn't pass the Dell splash screen on boot. I've already checked the discussions here and followed suggestions on holding down the power button to remove static, reseating the memory card etc., but they are of no use.
Finally I followed the instructions on starting up ePSA. I've tried it repeatedly, and every time the boot always stuck at the Dell splash screen with the progress bar at about 80% with or without applying ePSA. The SPA screen never came up if I held down FN+Power button. The difference between a generic boot and a PSA boot is that if I held down FN+Power button, all three volume LEDS would flash twice, immediately followed by the volume UP and DOWN keys flashing, and then followed by just the Volume Down LED flashing.
I've read from a few discussions talking about all three volume LEDS flashing would be a motherboard problem. But in my case it's three LEDs flashing twice, followed by volume UP and DOWN keys flashing once, and then followed by just the Volume Down LED flashing continuously. What this PSA blinking code means?
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Feb 17, 2014
What build in program in New X1 carbon is for optimizing (Maintainance) SSD? I believe the "defragment tool" provided in control panel is no use for optimizing the SSD?
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Feb 23, 2014
I have a 3 month old X1 Carbon. Last night i turned it off and suddenly today morning, I find that the device is not powering on. What's the deal? No response at all even after continuosly pressing the power button.
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Aug 27, 2013
My X1 is about 18 months old. It was fine until today. The battery was low, so I plugged it in. The little blue light where the power connects illuminated, however the battery indicater in Windows did not change to show "charging", and the battery continued to drain.
Over the next hour or so I tried many things like shutting down, waiting, new A/C outlet, new power settings, etc. Tried the little reset hole on the bottom of the laptop. Nothing mattered... the little blue light is on, but the battery just drains.
Eventually, the battery drained and the X1 shut down. When I try to boot, I get a pre-boot message about a critical low power error, even plugged in, so my laptop is now a brick.This is a 3448-34U Thinkpad Carbon X1.
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Dec 21, 2013
I have an AC adapter left over from my first generation X1 Carbon. It is 90W/20V. The adapter that came with the new machine is quite a bit smaller, and only 65W/20V. Can I use the 90 watt adapter with the new model X1, or will it damage it somehow? Dont want to ruin my brand new computer.
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Feb 9, 2012
Got windows 7 on my g555, with truecrypt on the drive, if it matters. Last night, closed down the cover of my laptop before i fell asleep, like always, today it doesn't respond at all when I opened it back up. Forced it to shut down, and haven't seen anything but a black screen since.
The power light comes on, the fan comes on, and that's about it. Can't get to the bios, can't do ANYTHING. Tried unplugging it for a while, pressing power 10 times, holding power down for a minute, ran the battery entirely dry THEN discharged the caps, ...I've read many solutions where its the built up static charge that's the problem, but not here. I've tried all versions of the solution I could find, all very similar, but none worked. I took out my RAM and put it back in, and same for the hard drive. No dice.
The only lights I get at all are the power light, and the battery charging light next to it. Can't get the CAPS LOCK, num lock, any of that to do anything. Cannot boot by CD/DVD as I cannot change the bios, and can't get any response from any keys or key combos that I can think of (including the one-touch restore).
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Nov 9, 2014
I have newly bought a x1 carbon with 8g memory and i7 4660u, system win7 4 bites, the model is 20A7 CTO1WW, I didn't choose the high resolution screen because I think it is not neccessary.
But the usable momery is only 3.08gb, i am very confused and don't know what is the problem. Is it because the mainboard doesn't support 8g memory?
Here is the picture of system information.
But the usable momery is only 3.08gb... Is it because the mainboard doesn't support 8g memory?
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Apr 3, 2014
I currently have an issue with my original X1 Carbon (2012, 3443-CTU) light not working on the LCD. I attached an external monitor to the laptop and it works without issues so it's not the motherboard. Under the right lighting conditions and angle, i can see very very faintly my desktop background.
This leads me to believe that the screen inverter is damaged, or the lcd. Since my ultrabook isn't under warranty, i believe the best course of action is to find the screen on ebay and replace it. [URL] ....
Is replacing the LCD as easy as it sounds? It looks like i need to remove much of the parts underneath the keyboard panel, and remove the LCD bezel and replace the screen. Is there something i'm missing?
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Jan 27, 2012
Just got my new x1 carbon, and I like it alot, trackpad isn't as bad as everyone is complaining about. However one big issue is that I want to keep the Function row on by default, and only switch to the default one with volume controls if I press the FN button to do so. Right now no matter even if I chose not to show the default keys, with volume and cloud and all that, it still comes back anytime I switch to a different app.
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Feb 11, 2015
[URL]
The label on the charger says:
MODEL 45N0261
FRU P/N 45N0262
Lenovo P/N 36200253
It was advertised as X1 charger, but when it arrived I thought it's too small in size, so I googled it. Having done that, I've realised it's actually being sold by Lenovo as a charger for Yoga.
Am I safe to use this charger for my ThinkPad X1 Carbon (3460-CLG)?
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Nov 27, 2013
Bought a unit with this problem: As soon as I unplug the AC Cord from the laptop, it power off without notice and can't power up the laptop. It seems like the battery is not giving power .When I plug back in the AC, I can press the power button.
One strange thing is that the battery is 100%, state : good. Tried the reset battery so now 3 cycle counts. The thing is that if I unplug the AC cord only from the power outlet to the ac adaptor then the power is still up, the brightness goes down a bit and then power off without notice.
Tried:
- the battery pack switch
- removed battery backup
- removed and reset the battery pack
I'm out of options and I would be glad if I can find what cause that "unswitchable thing".
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Nov 24, 2013
When I plug in the AC adapter, my x1 shuts off right away. I have to reset the time in the bios to get it to work again. This happened right after I changed the keyboard. Now, it seems to be permanent issue. I thought it was an adapter issue but I have two adapters and both work fine.
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Dec 17, 2012
Have a brand new X1 Carbon running windows 7. It originally came with Windows 8 but had to downgrade to run a necessary work application (which could be the problem). My battery never exceeds 50% even when plugged in for extended periods. Also, I am not seeing any of the "Rapid Charge" that was promoted.
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Apr 22, 2014
I recently put Windows 7 64 bit Enterprise on a brand new X1 Carbon Model 20A7-CTO1WW and I have a missing unknown device in device manager and when I searched for it I came across nothing for the X1 Carbon I found posts on here for X240. The little research I did I did see someone mentioned it could be the fingerprint scanner. Tried that and it did not work. Also Ran system update and that did not work....
Here is the hardware ID : USBVID_138A&PID_0017&REV_0078
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Sep 25, 2014
I am trying to install windows 8 from the 3 disks that came with the X1 Carbon. There is no DVD drive and we have no external disk drive, so I need to create a bootable USB for this. The laptop came with windows 7 on it.
It is easy to use DISKPART to ready the USB as a bootable device, but how to I take the data from the 3 DVDs and put it onto the USB so that it works? The first one only has drivers but the OS install is split onto two disks. I referred to a KB article but it was talking about autorun files that are not present on these DVDs.
The DVDs I have are labeled as
(1) Applications and Drivers Recovery Disk,
(2) OS Recovery Disk Windows 8 Pro [Disk 1 of 2], and (2) OS Recovery Disk Windows 8 Pro [Disk 2 of 2].
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Mar 8, 2014
where is the printscreen button on the X1 carbon ? Where is the insert botton ?
The keyboard of the X1 Carbon is non standard compliant. The person who took keyboard classes and efficient at typing becomes inhibited with these changes The End botton is close to the A key which is usually the spot for the Caps Lock
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Apr 25, 2014
My ThinkPad X1 Carbon keep dropping the WiFi randomly. I have another computer, HP. This kind of situation never occur to my HP. So I am sure this problem does not relate to my router.
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Feb 9, 2015
I recently purchased a Lenovo X1 carbon, the weird thing is that the computer functions correctly when the power cord is plugged but when the power cord is unplugged the computer DOES NOT turn off no matter what you do. It restarts all the time. If you plug the power cord you can turn off your computer, but when you unplug it it starts working immediately?
In any case pushed the reset button on the back of the laptop but it didn't worked.
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Apr 25, 2014
My X1 Carbon started running super slow since last week. The disk C: shows I still have 49.2 GB free space to use. So I think the problem does not relate to the space size. I am wondering if there is any way to clear something in my computer and make it run as fast as before.
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Jan 26, 2014
I recently received X240 and new X1 Carbon (Gen2) laptops with the 256GB eDrive and am working to set up Bitlocker using Windows 8.1.
On the X240, I followed the steps in another posting here and successfully got hardware AES working (by manually installing chipset on newly installed OS, then installed everything except RST and Bitlocker worked with the eDrive).
Following the same process on the new X1 Carbon, however, I only am able to use software encryption and can't figure out what to do to use the eDrive feature.
Is there a process to follow on the new X1 Carbon Gen 2?
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