Dell Studio XPS 1647 :: Stuck At Splash Screen - Volume Down LED Flashing In PSA

Sep 10, 2014

Studio XPS 1647 laptop can't boot past POST and stuck at Dell splash screen with progress bar at ~80%. After holding down FN and pressing the power button, all three volume LEDS would flash twice, immediately followed by the volume UP and DOWN keys flashing, and then followed by just the Volume Down LED flashing.

Recently my Studio XPS 1647 has had overheat problems, and sometimes they would cause BSOD with broken screen images. The BSOD always came with bcode 116 error: this is apparently video card related. So last weekend I opened the case, removed the heat sink and the fan. The heat sink vent was completely blocked with a thick layer of dirt, so it's no wonder for overheating.  I cleaned up the heatsink vent and the fan, cleaned up the top of CPU chip and the top of GPU chip, reapplied thermal paste and put everything back together. After that, the machine couldn't pass the Dell splash screen on boot.  I've already checked the discussions here and followed suggestions on holding  down the power button to remove static, reseating the memory card etc., but they are of no use.

Finally I followed the instructions on starting up ePSA. I've tried it repeatedly, and every time the boot always stuck at the Dell splash screen with the progress bar at about 80% with or without applying ePSA. The SPA screen never came up if I held down FN+Power button. The difference between a generic boot and a PSA boot is that if I held down FN+Power button, all three volume LEDS would flash twice, immediately followed by the volume UP and DOWN keys flashing, and then followed by just the Volume Down LED flashing.

I've read from a few discussions talking about all three volume LEDS flashing would be a motherboard problem. But in my case it's three LEDs flashing twice, followed by volume UP and DOWN keys flashing once, and then followed by just the Volume Down LED flashing continuously. What this PSA blinking code means?

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Feb 16, 2010

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Apr 5, 2010

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Dec 28, 2009

Is the 1647 the new replacement for the 1645?
Can anyone confirm it does NOT have the power problems?

Here's what I'm contemplating - opinions accepted.
Only thing ticking me off is no Blu-ray option available until 4th week of Jan.


224-6716 1 Studio XPS 16 Notebook
317-2361 1 Intel CoreTM i7-720QM (1.6 - 2.8 GHz 6M/8 threads)
317-2364 1 4GB, DDR3, 1333MHz 2 Dimm
320-8330 1 15.6 inch Wide Screen 16:9 1080p Full HD WLED LCD, W/2.0 MP, XPS 1645
421-1010 1 Dell Webcam Central v1.4
421-0188 1 Facial Recognition
320-8350 1 ATI Mobility RADEON HD 4670 1GB
330-5460 1 DELL RESOURCE DVD,BACK-UP,XPS 1645
341-8989 1 500GB 7200RPM Free Fall SensorSeagate Hard Drive
320-8351 1 Obsidian Black High Gloss Finish
421-1737 1 Genuine Windows 7 Home Premium, 64bit, English
421-0323 1 Windows Live Search,Multiple User Interface
420-6576 1 DELL WELCOME,Software Dimension/Inspiron
420-9100 1 Dell Dock Consumer
420-6436 1 PC-Restore, Dim/Insp
421-0187 1 Dell Support Center Software 64 Bit 2.0
420-7938 1 Dell Connect 2.1
421-0092 1 DELL-DOWNLOAD-FLAG .....

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Apr 27, 2010

From what I've heard it seems like the Dell Studio XPS 1647 has good enough specs to play a good number of games. But I want to ask the community who owns a Studio XPS 1647 to give me their opinion on it when gaming on it. Note that I'm well aware that the Dell Studio XPS 1647 isn't made for just gaming. Anyways I'm planning on buying one but I'm not too convince to do so.

I plan on playing games on the Studio XPS 1647 most of the time, but I'm also willing to do other things such as surfing on the internet, homework, etc.. From looking at the specs I believe that it would be a good computer to buy, but having to look at the graphic card (ATI Mobility RADEON HD 4670 1GB) I'm not too sure that I'll be able to play the games I want to play with the graphic details I want to play in. When I say games I mean like Bad Company 2, Starcraft 2 etc..

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Mar 25, 2010

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My original system is below in my signature for $2453.00 (includes tax + shipping) .....

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Jul 31, 2013

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May 16, 2010

Hey guys I have had my SXPS 1645 for almost 8 months now and I recently have had issues with it. Whenever I turn it on, it seems to boot fine (maybe a few more clicks then usual) and the boot up screen is tinted blue and the screen flashes. The OS seems to work fine as it logs in and everything, yet the screen tint and flashing remains. I assume its a problem with the RGBLED display, but I am not sure how exactly I can remedy this problem.

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May 29, 2010

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They are still checking with the dispatch people to make sure that they aren't shipping the RGB Led, but I was wondering what my options were? I'm tempted to ask Dell to give me the Studio 17 instead, since it seems to be one of the last Dell computers to offer the RGB Led.

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Aug 13, 2009

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Feb 15, 2013

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This doesn't surprise me, but even if I plug it into it's AC adapter and take the battery out, it will not power on.  Nothing happens.  No lights (except on the power adapter) no fans spinning, nothing.  If I have the battery in place, the light that is supposed to indicate that the battery is charging does not turn on.  Basically it is "dead".  It worked fine before sitting dormant. 

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Jan 11, 2010

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But my question is whether they have enabled the switchable graphics or are making us pay for an IGP we will never be able to use.

I'll bet the lazy engineers at Dell wont bother with it and argue that you dont need intergrated graphics if you have discrete graphics and so on ......

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Dec 5, 2009

today I bricked my new 1645 when I was examing the BIOS for the 1647. The BIOS release 1647_A00.exe released this month automatically begins flashing on an 1645

and does not seem to check compatibility or confirm with the user before it updates.

The BIOS is completely incompatible with the 1645 to say the least, so be very careful if you download it on to a non-1647 system.

Dell is building a new system due to this really sad event. Rip XPS 1645 - December 5th 2009.

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Jan 11, 2010

Turns out from the Dell Canada website that the new and (supposedly) improved studio xps 1647 will only sport the ATI's mobility 5730 which incidentally does not support gddr5- EVEN AS AN OEM OPTION! Many expected to see the mobility 5770 in the updated SXPS'S or at the very least, a 5750 WITH 1GB OF GDDR5. The 5730 is simply unacceptable! Dell charges TOP DOLLAR for these little puppies and now they are cutting corners on the GPU'S! Dell should be ashamed!This laptop does not even deserve the XPS moniker. The graphics are too weak. It should be a Studio Pro 1647.

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Feb 15, 2010

I am planning to get a new laptop within the next few weeks. My main purpose of use with the new laptop is Photography, so Image quality is paramount!!! I have been browsing through this forum and researched with good reviews about the dell studio 16 rgb led screen. Now problem is each model 1640,1645,1647 has it main problem of issues ranging from extreme heat,constant freezing,lock up,fan noise and the most noticeable throttling issues.

I dont plan to use the laptop to it's absoloute abilities...so hardly any gaming will be involved, just mainly phtography software and occasional movie watching. So overall which model has the less problems for what I will be using this laptop for?

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I write this thread as I dont want to spend time chasing up dell for parts,complaints and constant searching on threads for solutions! Or should I just get away from delll all together and get a Sony Vaio F series or AW? btw which screen is better Sony AW rgb screen or Dell xps 16 rgb led.

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