Dell Latitude E6500 :: Won't Start Up Past Splash Screen - F8 Won't Work Diagnostics Takes Hours

Jun 19, 2012

I have a Dell Latitude E6500 that I have been using for quite a long time. Recently it started acting up, and now it won't start up past the Dell logo. It simply goes to a black screen with a flashing dash. I've restarted it a few times, tried pushing F8, and gone into F12. I tried the Diagnostics through F12, but it takes an extremely long time and has never finished so far. I tried it again this morning, and periodically throughout the test a message like this has shown up:

Error Code 0123. Msg: Error Code 2000-0123 Msg: Memory - integrity test failed. The given error code and message can be used by Dell Technical Support to diagnose problem. Do you want to continue testing?

Yes or No or Retry

I'm not sure what exactly this means, but it keeps popping up. I would like to get through to start up my computer all the way, but that doesn't seem to be an option. Is there anyway for me to wipe it without F8? My cd slot won't open, and I don't have disks anyways. Is it possible to fix it via USB drives? Or F12?

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Nov 25, 2014

System specs:
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HDD 500G 7200rpm Toshiba
mSATA 24GB Samsung Cache
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I recently formatted my Dell Latitude D520 laptop because of a  frequent shutdown problem.

Also at the same time I have updated my BIOS setup file.

But now whenever i restart laptop, at the start up the DELL logo appears and also the windows logo and other messages appears in very small window rather than full screen size, till the machine gets fully loaded. Once the windows is loaded , it works well with full screen mode.

However,  if i run any Command Prompt application, the screen get shrinks  to small size, the same size which appears when the machine is booting.

On investigation, I found that

a) At every startup in BIOS setup Video/LCD Panel expansion is getting turned off and I have to manually enabled it at every startup

b) If i run any video/audio file the latptop instantly get turned off and may or may not restart for several days. Once it get turned off, it simply start getting turned off at every startup.

I have installed the drivers from the site, but problem persists.

Does it happens because I updated latest BIOS version? Shall i get old BIOS file from dell site?

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Jun 21, 2009

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2) Dell Latitude E6500: 2.26ghz C2D, 3Gb RAM, 80gb HDD, DVDRW, Vista,

Which do you reckon i ought to go for between the two?

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Sep 10, 2014

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