HP OS/Software :: Envy Dv4 - Unable To Activate Windows
Jun 11, 2014
Basically, friend bought the laptop and got viruses on it. I went and reformatted the hard drive and installed Windows 8.1 and have no way to activate it now as there is no license key sticker anywhere to be found.
Is there any way to activate Windows point without buying another retail copy of Windows 8? Seems ridiculous that they would move to this method of having a SLIC BIOS with an inserted key that you can't activate off of.
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Mar 25, 2013
My laptop is brand new. I remember the first time I started it I clicked on CyberLink YouCam and the camera worked. I even took a picture with it.Since then I am trying to activate the webcam and it is not working. I wanted to Videochat on Skype but the webcam was not activated so there was no webcam option. I read that if you go on Facebook and click on "Change Profile Picture" and then "Take Picture" it activates the webcam, but not in my case.
When I start CyberLink YouCam it says that there was no webcam found and if I have to activate it if I have one. So here is my question: How do I activate the webcam? How that works. What button combination I have to press or whatever.I have the HP Envy dv7-7202eg with Windows 8.
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May 26, 2010
Have an HP Envy Touchsmart 15-j057cl. I am unable to update to Windows 8.1. I have done the following:
1. Installed all windows updates.
2. Gone to HP support page for machine and installed all driver updates.
3. Run Windows compatibility manager - no issues identified.
4. Removed preinstaled Norton. No virus software enabled.
5. Attempted update from Windows store.
6. Black screen.
Reverted to Windows 8. Windows reported various error messages across various attempts including:
0xc1900101 - 0x3000D
Then -
1. Disabled Ralink bluetooth and wifi drivers
2. Attempted windows 8.1 update from windows store
3. Black Screen
Reverted to windows 8
I've tried very hard to ensure I've gotten all of the latest drivers and BIOS, including chipset drivers. I have not installed any other software. I've also disabled any driver that I can afford not to have, yet the update continues to fail.
I need to get back to work.
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May 14, 2014
I have an ENVY 17 (3277nr) with windows 8.1 in it but I'm unable to update it since several months ago so I decided to reinstall the OS so I went to the windows site that lets you download an ISO image of windows 8.1 to burn it into a disc (right now I dont have a 4gb usb at hand but is also possible).
I already burned the disc by right clicking the ISO and selecting 'burn disc image' and changed the boot options but every time I turn on my computer all I see is a single underscore and then the regular windows 8 boot screen.
I already visited wbesites in this regard and I've read things like the windows 8 UEFI thing (not on my laptop since I've upgraded from w7) and the security settings on the BIOS but none of them seem to fix the problem.
Additional details:
Oddly, when trying to open the burned dvd it only says 4.37gb out of 4.37gb, do you think my dvd drive might be damaged?
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Apr 6, 2014
I have this HP envy 17 j000eb notebook with Windows 8 that I really would like to get rid of.
I managed to install Windows 7 on it, but it doesn't recognise some hardware.
Luckily audio and video works as well as the touchpad and DVD-rom, but I don't have any of network adapters installed, nor USB, and I still cannot find any drivers for them.
It shows a dozen of pieces of hardware needed to be installed.
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Jul 28, 2014
From last few weeks, I am facing a problem, I am unable to hear the sound, once I open the laptop, I can hear the sound for few minutes after that their is no sound, I am using (hp envy beta) window 8.
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Mar 19, 2010
Looks like the default drivers have 3 finger gestures but no two finger right click. What gives. Can I just download a different driver?
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Nov 20, 2009
i have bought HP Pavilion dv6-1390ev two weeks ago it's my 1st notebook [url] very good and i love it my main problem is that the notebook comes with lots of programs and apps installed and it makes the notebook slow .. so i decided to install clean fresh windows 7 home premium it's the same version that comes with the notebook .. my problem is i can't activate windows 7 with the windows serial on the back of the notebook .. my 2nd question is, to which Owners' lounges i belong?
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Jan 7, 2009
One of the several Dell techs I have had to talk to told me not to turn on Windows updates after my last restore to factory settings. Anyone else ever been told this?
Sounds ridiculous. The guys name was JoJo (sp?). He told me I couldn't install any updates. Not SP1, nothing.
He said that Dell and MS were working on "issues" that would be cleared up in 2-3 months. Curiously, this is around the expiration of my warranty.
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Oct 12, 2014
The hard drive failed on my laptop
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Mar 1, 2014
I have z500 model laptop. I've just reinstalled windows using flash drive. But I installed a pro version and I need to activate it using my OEM Windows license. How can I do this?
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Jan 17, 2013
I need to activate the NX processor to install windows 8 but in the bios do not see this option. I have an Inspiron N4050
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Mar 18, 2013
I'm trying to migrate my HP from the hard-drive to a new ssd I bought. As far as I know windows 8 is supposed to activate based on the code burned into the machines bios, so I bought some hp recovery dvds online as HP recovery manager no longer seems to ship with these machines, so I couldn't make one, and reinstalled windows 8 onto the machine. After install and connecting to the internet the activation failed, it said the key was blocked. This can't be, this machine came with windows 8 preinstalled, so it must have a valid key and license I've already paid for.
I've tried burning reinstall media using the Microsoft media creation tool but that too fails once it connects to the internet to validate the activation
I would prefer to fresh reinstall, I'm not even sure the drive I took out works anymore or isn't altered at this point, plus its larger than my ssd so cloning would be a problem. And I've also read of problems cloning windows 8 secure boot installs regardless. In any case I would like to some how be able to get this recovery to work.
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Nov 19, 2014
I am not able to activate my bluetooth device since i have upgraded my laptop to windows 8.1 from windows 8. I saw the video added by acer for this issue on acer's official site but the thing is I didn't find that option to turn on bluetooth on PC and Devices section from settings page.
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Mar 7, 2013
how I can activate the keyboard backlit light. Was part of my build. Tried Fn + right arrow and cntl + right arrow, but no change. I have latitude E5530 win 8.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Dec 29, 2008
I have a brand new HP Envy X2 (15-C001dx) with Windows 8.1. So far it works fine by itself. I tried connecting an external monitor to the laptop using an HDMI cable from the laptop to an LG L246WPQ display. The problem is that 10-15% of the left side of the laptop screen content does not appear on the external monitor. Missing from the external monitor is the word "Start" in the upper left corner along with roughly the 2 leftmost columns of tiles. This occurs in both "Duplicate display" or "Only display on screen 2" modes. This is using a resolution of 1680x1050 which both the laptop and the LG appear to support. Using the touch screen on the laptop I can scroll the tiles to the right and see the missing leftmost columns. The information that is displayed on the external monitor begins as far left as that monitor will display. In other words, there is no black/blank area on the left. Except for the missing information on the left side, the content of the rest of the external monitor looks fine. I updated the laptop's video driver to the latest on HP.COM. No change in behavior. I tried every option I could find on the LG OnScreenDisplay, but nothing made the display any better.
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Nov 29, 2014
I can not found to download driver for my laptop
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Dec 28, 2014
i have recently purchased and HP Envy 17 laptop and have been trying to backup all of my iPhone 5s photos and videos onto the laptop however every time i try to play videos either through the photos folder or the photos library app nothing works.In the photo app the app just freezes and crashes and in the photos documents folder media player just comes up not responding. This happens with the vast majority of my videos.
I have seen that other people have had the same issue and i have installed the VLC video app as suggested and still nothing works. There has been an IOS update since i started taking videos however this makes no diffeence as the handful of videos that do work are from both before and after the update so it can not be an issue with my phone and the videos i have taken in the last few days dont work... how i can fix this?
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Jun 8, 2014
I have an HP Envy m6 laptop with a Qualcomm Atheros AR9485 802.1b/g/n WiFi Adapter.
I have a Belkin DB600 N+ router.
All the phones and pc's on the wifi are fine and picking up the N-band.
My laptop is not. I have Windows 8.1 installed in it. My laptop is running fine on the g-band, and it's seeing all the b and g bands, just not the n-band.
I've updated my wifi adapter driver through the "Update Driver" option on the adapter, and I've also uninstalled and rebooted my wifi adapter driver (to have it reset to the original driver). It's still not picking up the n-band.
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Jul 7, 2013
I just got a brand new HP Envy. However, i have not been able to maintain a wifi connection. Usually it will not connect to my wifi or will only connect for a few minutes and then say 'limited' and then not connect at all. I did the full windows updates for the computer. I updated the drivers for the wifi adapter. I updated the firmware to my router. I also uninstalled norton. None of these have worked, still will not connect or will connect and drop within a few minutes. My system information is as follows:
Product Name: HP ENVY TS m6 Sleekbook
Product Number: EOK41UA#ABA
BIOS (configuration): F/.05-05/28/2013 (0883100022305B00000320100)
Keyboard REvision: 86.32
Total Memory: 8.00 GB
Processor name: Intel (R) Core (TM) i5-4200U CPY @ 1.60GHz
My wifi router information is:
Netgear N150 model WPN824N
Channel is set to auto
Mode: up to 150 MB per Second
Security: WPA2/PSK [AES]
I have two ipads, two iphones, an xbox, a windows phone, two toshiba laptops, and one hp pavillion DM3 that are able to connect and maintain wifi connection with no problem (not all connected at the some time necessarily-it is not an overloading problem). The network is running fine, i just cannot figure out what the problem is with this HP Envy.
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Dec 15, 2013
my girlfriend bought herself an HP 255 G1 notebook which came a week ago. She ordered the version with Ubuntu pre-installed on it (not Windows 8). However, the pre-installed Ubuntu had a lot of flaws - the internet connection keeps disconnecting randomly, many updates cannot be installed, random errors keep occurring, sometimes the interface becomes unresponsive etc. Long story short; my girlfriend asked me to put Windows 7 on the notebook, as I am using Linux and have my old Win7 key unused.
So I prepared a Windows 7 USB stick, tried it out on my own notebook (works fine) and then tried it out on the HP 255 G1. The first couple times the USB stick wasn't recognized by the notebook. After fiddling around a bit, I have managed to get it recognized, but every time it is, the screen goes black and starts flickering.
I have tried turning Legacy mode on and off but to no avail.
I have read that this might have something to do with "UEFI", although I am not sure what that is or whether it's really related to my problem.
The very first thing I need to know whether it is generally possible or not to install any kind of Windows on this notebook, because if it's not, I will have to hurry to return it quickly.
Here are the system specs of the notebook. I am using a FAT32 formatted USB stick with a 64-bit Version of Windows 7 on it.
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Mar 21, 2009
I am unable to use recovery center within windows because I cannot see the buttons (next, back, cancel, etc). They are off in the corner of the window but can't scroll over to see them:
I have installed the update to v1.3.5, but it did not fix this problem. Does anyone have a screenshot of the buttons so I can get through it? I have tried tabbing and pressing "N" for next, which works sometimes but not when I need it to work. It actually resulted in UNinstalling a program that I was trying to re-install.
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Aug 7, 2009
If kindly help a brother out. I just bought a Studio 1537 for my lady and i was unable to install windows 7 64 bit RC. It's saying
"the version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (bit) or x64 (bit) version of the program, and then contact the software publisher."
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Mar 23, 2009
i just bought an acer aspire 5102wlmi without a HD for a friend. so i went and bought a HD and proceeded to install windows XP home service pack 2.
the problem is it constantly stays in a loop, i load and boot from the disc, it copies all the files, reboots, loads the files, says starting windows, and then just starts all over by going back to the setup screen. i've formatted the drive and made multiple attempts. had anyone else had this problem? if so what is the solution?
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Oct 18, 2014
I have an HP pavilion ZE 4500 Laptop that came with Windows Xp I have install windows Vista but having issues with ethernet controller ,PCI Moduim,( no internet)and the Media driver (no sound) So i installed Windows 7 and still haveing the same issue. Need drivers
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Apr 1, 2014
I burned two ISO files(Memtest86+ & latest DBAN 2.2.8 CD bootable ISO software ) onto two different blank CD-Rs on two different ocassions by using the in-built Windows burner in my system, also used Cyberlink ISO file burner/Mount as Virtual drive.
Tried booting from CD by following Step 1 to 4 given in this MS link . After that clicked Select a USB Device, then boot from Internal DVD/CD Drive, then OK. It took some time to process & after that I got this screen:
When I entered BIOS Setup clicking F10 and there on Boot Device options, I got this screen:
I'm not able to understand why I can't boot from any CD.
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Feb 24, 2013
My ageing XPS M1710 seems to be having an issue since upgrading it to Windows 8. With Windows 8, it's runs lovely, a lot quicker than other OS's, but recently the graphics card seems to be having problems.
I was unable to find a Win 8 driver for the 7950 GTX so I'm using the Nvidia 179.48 Win 7 64bit driver, in order to get the full 1920 resolution. However I seem to keep getting a problem where I get zig zag lines across the screen, sometimes blacks out and comes back with a warning that the Nvidia Vista driver stopped work and recovered.I've read various posts talking about adjusting power save options, underclocking and heat. Also noticed a post that it's more common on 64bit systems than 32 so I'm tempted to rebuild it with 32bit media rather than the 64 I could only get my hands on at the time.
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Jul 11, 2014
I have recently bought the hp 15-d 103tx laptop and have installed windows 7, 64 bit in it. I have found all the required drivers for Windows 7 from the support website, except the Bluetooth drivers. I have my Wireless Adapter as below: Qualcomm Atheros QCA9565 802.11b/g/n WiFi Adapter. I tried to install the driver for Qualcomm Atheros QCA 9000 Series Bluetooth 4.0 + HS drivers in my system, but I am still not able to use my bluetooth. I am not able to search other bluetooth devices, and I am not able to search my laptop from other bluetooth devices.
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Sep 1, 2014
I have got acer TravelMate P253-E. since last restart it is unable to load windows 8. whenever I start it says"preparing disk recovery" and after "do not turn off the device this might take more then hour" and goes on like this forever. I left it one whole night but was still the same.
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