Sony :: Unable To Use Recovery Center Within Windows
Mar 21, 2009
I am unable to use recovery center within windows because I cannot see the buttons (next, back, cancel, etc). They are off in the corner of the window but can't scroll over to see them:
I have installed the update to v1.3.5, but it did not fix this problem. Does anyone have a screenshot of the buttons so I can get through it? I have tried tabbing and pressing "N" for next, which works sometimes but not when I need it to work. It actually resulted in UNinstalling a program that I was trying to re-install.
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Apr 14, 2009
Firstly, I did not make my own recovery disc before i started using my new laptop. I have been using my laptop for sometimes. Lately, my laptop is running slow and also there is a possibility of virus on my laptop. I want to format my laptop and recover it to the factory setting. What should I do?
Secondly, if I create my own recovery disc now (as a backup) will it have virus on my recovery disc?
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Feb 27, 2009
Original OS of my notebook is premium home but i need to use vista business or vista ultimate. So i have installded vista ultimate version. When i try to install applications by using recovery DVDs, i was geting en error message "Error: 505: 41" and then a notification "Task failed with error: -1". I have checked the location where the tool extracts the files and found that they are in the c:windows emp folder. When i hit the ok button on the error window, all of the files are deleted automaticaly but i have opened the install log and pasted below the text in it. I suspect a problem with sony firmware extension parser(sfep) but i am not sure. I have tried to install the driver for sfep but i get a warning says that the program seems to be installed incorrectly. Then i tried to uninstall it from device manager and then install manually by browsing to the driver's .inf directory but i could not be able to do that. But somehow windows update tool has found a driver and installed it. I have checked the device list and seen the device name was listed correctly but the recovery tool keeps giving the same error.
The text in the install log of the reovery tool is shown below. It seems to be stucked at the decrypt process.......
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Apr 23, 2009
A few days ago sony replaced mobo in my BZ model, because there was a problem with onboard GPU chip.
Now I am unable to do a system recovery with my discs that were made from the same laptop before sending it to repair. I also noticed BIOS was upgraded, but I doubt this is the case.
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Mar 22, 2013
laptop inspiron 3520 deleted all recover system because unable to recover the OS..due to a malware attack which locked my laptop totally wiped out all the data in hard disk tried all the ways to recover. restore points..dell local safe backup..nothing worked out system recover nothing worked..finally lost the factory state of the laptop.hard disk is empty now.can the Dell recover my laptop back to factory state..? can dell provide me the windows 7 OS ... ?
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Apr 23, 2014
Today I received my new worklaptop, a W540 with Windows 8 installed.
The first think I wanted to do was to create recovery media (I'm going to re-install on a SSD). However, trying to run the Windows 8 "Create recovery media" tool, as sugested by Lenovo, results in the following:
The option "Copy the recovery partition ..." is grayed out, and I can not select it. Pressing Next results in the following:
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Jan 17, 2009
i know this might not be that important but i have W7 installed on my m1530 and when i had vista i can run audio effects and video effects and control the color of my cam...but now i am not able to do that but the cam still works
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Jul 7, 2009
i have a VAIO VGN FS520B,with 760Mb RAM and 80GB harddisk.I Just format my laptop and format the recovery disk as well.
i have download all the drivers for XP PRO and installed them after the XP installation.All went fine bt i cant get the VAIO CONTROL CENTER driver from sony website.I cant use the FN,S1 and S2 buttons.thus
i cant increase/decrease/mute volume,increase/decrease brightness and change external monitor.Actually the brighness is full and the battery drains quickly
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Sep 3, 2009
I installed Windows 7 64bit on my Vaio FW21L. Does anyone know where I can get Dolby Control Center to install on it?
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Jul 22, 2012
I'm using a new Dell Inspiron 15R and ever since I got the laptop, my Windows mobility center keeps popping up without my intervention. This can happen once every 2-3 seconds which means I cannot do anything on the laptop without being interrupted.
There are suggestions to disable it on the registry but I want a fix, besides, I disabled it and the keystroke 'x' is still being hit which means I cant type on notepad or Word without this problem.
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Jul 12, 2014
Ever since I updated my software from windows 8 to windows 8.1 I lost all the features displayed on the windows mobility center related to the cutomized section from dell. I had to download the drivers to get the gestures configurations for the mousepad, the same happened with the audio drivers I downloaded both from the dell site, but i can't control the usage of the backlight of my keyboard, It turns off like every 20 seconds when there's no activity, and I want to configure it differently and get back the cutomized section of the mobility center,
it used to look like this :
and now it looks like this :
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Oct 22, 2013
After upgrading my Inspiron 5232 from windows 8 to 8.1, I'm no long able to launch the mobility center using the quickset key. I could do that before but now, even after downloading and installing the new releases of quickset for w8.1, I can't do it.
The other 2 keys (one for the audio e the ohter one for special functions) are working fine. I can launch mobility center hitting Windows Key + X key at the same time.
If I go to c drive > Program Files > Dell > QuickSet, , I can see quickset.exe and MobilityCenter.exe. If I click on quickset.exe, the mobility center launches just fine; however, clicking on mobilitycenter.exe does not show anything on screen.
I've also tried to change the compatibility settings with no results.
I see in the forum other people reporting issues with the quickset and windows 8.1 using different system. So, it does not seem a isolate problem.
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Apr 6, 2009
Just got my new HP Pavillion dv5-1000 laptop and I'm very pleased with it so far, apart from one problem.
The machine came without any backup disks, which seems to be a standard HP thing. So I've tried to create my own disk using the Recovery Manager software. It goes through the first part of the process collecting files, but when it reaches 100% I get an error message saying that the files are more than 0mb and it can't continue.
I've tried using a different blank DVD but get the same message.
It's a pain, and is spoiling my enjoyment of an otherwise excellent machine. If anyone can suggest a way around this I'd be grateful.
I've tried this fix:unable to burn Recovery DVD but the software doesn't install.
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Nov 4, 2014
I have an HP mini serial cnf951cly product WD348EA#ABU windows 7 starter I am unable to use the power up password does not work when I try to use it I get disabled 70942368 after three attempts
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Sep 23, 2014
I had to buy the recovery disk for my Aspire V5, when I start I change the bios to UEFI with secure enabled, then I use the disk Recovery System, once that I´m in the Acer Console Management, and I Selected the restore full, a pop up came with the message "Please Change your bios to Legacy¨ so I click on the exit button, and I enter to the bios and select the legacy mode, then the acer console management starts and says that the systems recovery fails because this is only for UEFI mode. So I dont know what to do, I have another 4 disk for the recovery but none of this is a booteable disk. Also I tried with UEFI and boot secure disable and same result .
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Nov 29, 2014
I can not found to download driver for my laptop
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Nov 15, 2009
I own a VGN-Z37GD VAIO and I'm wondering what happens to the recovery drive once Vista is upgraded to Windows 7? Does the recovery drive also get updated or is it necessary to create a new one yourself?
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Jun 8, 2014
I have a brand new T440 which I am populating and customising.I created a new partition on the HDD using MiniTool Partition Wizzard. That may have created the problem - I can't create the recovery media. I get a message that the files are not there. I should have done it before partitioning - too late now.
However, using the Partition Wizzard, I can assign a drive letter to the Recovery partition, and it becomes visible in Windows Explorer (File manager). I can copy the content on an external HD drive.
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Aug 27, 2014
Pavilion G6-SS40SA running Windows 8. I am working on this computer for a friend. Somehow, he managed to get an app on there which ran at startup and resulted in it slowing down internet access to a crawl as well as making the machine virtually unusable . In an effort to get rid of it, he attempted running restore. However, neither destructive or non-destructive options would work. He was getting error messages - firstly 'Unable to reset your PC. A required drive partition is missing', followed by 'The drive where Windows is installed is locked. Unlock the drive and try again'. I managed to locate the program that was causing the problem, and uninstalled it. He asked me to reset the computer to factory state, but unfortunately, this will not work - it starts up, warns that all data will be lost and I confirm that I want to proceed. It then appears to start the process, but almost immediately ends shows a message saying that no changes have been made. Where do I go from here?
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Feb 21, 2009
if i install the windows 7 beta, will it remove the recovery partition?
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Jun 14, 2014
I recently bought a reconditioned Lenovo T410 and have to perform certain actions to get myself set up. One of these was to create factory recovery discs using Rescue and Recovery.
As this wasn't already installed on the machine, I have downloaded it (tvtvrnr4.52_005en.exe) but it won't install. I am getting the message 'Error 25014 There was an error installing the Rescue and Recovery boot manager. Return code: 6'. How to resolve it or an alternative way or creating recovery discs?
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May 15, 2012
i have a Dell M5040 when i launch Dell Datasafe 2.0 the section to create Recovery Media has both the USB and CD/DVD grayed out. How do I reset Datasafe in case there was a limit to create only 1 copy of the recovery cds (which are no where to be found)?
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Nov 22, 2014
I have an HP mini 110 from a store but am unable to reset the bios, I get system disabled code 67628735
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Mar 9, 2013
I bought a new DELL SE 7520 . It has 2 problems:
1. flash drives and dvd drives are not shown in the " my computer "
2. cant able to create recovery disc{ runs good for the 1st dvd when i inserted the second dvd its just ejects not doing any other action }
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Sep 1, 2014
I have an HP Pavillion model 17-e019dx running Windows 8. Every time I turn it on, it stops at a blue screen that says
Recovery
Your PC needs to be repaired
A required device isn't connected or cannot be accessed
Error code 0xc000000f
When I press enter to "Try again" it come back with:
File:WindowsSystem32winload.efi above the error code listed above.
I have tried the Recovery and after MUCH time waiting, it still comes back to the above mentioned screen. I have also run all the diagnostics that are available on the laptop and everything come back normal. I don't have the original discs or documentation as I "received this laptop as a "gift/curse" . It is, however, registered to me.
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Nov 14, 2014
I had a bad hard drive and HP sent me a new one with 3 recovery discs. I installed windows 8.1 using the 3 discs and got an installation failure message. No error code, just a message with the option to save log, quit, or retry so I retried. Hours passed and I got the same message. Called HP again and the woman told me to run an extensive hard drive test. So I'm waiting 4 hours now for that to do it's thing.
The original hard drive told me there is an imminent hard drive failure upon turning the laptop on every time. Other than that it works fine... so far. I've had the laptop almost a month now and this problem started too late for me to return it to the store....
Is it possible for me to use a recovery disc from the origional hard drive on the new one? I'll put the old one in again and make one.I really don't want to send the laptop away unless there's no other option.
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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