HP Pavilion 17-e119wm Recovery :: Windows 8.1 Recovery Failure
Nov 14, 2014
I had a bad hard drive and HP sent me a new one with 3 recovery discs. I installed windows 8.1 using the 3 discs and got an installation failure message. No error code, just a message with the option to save log, quit, or retry so I retried. Hours passed and I got the same message. Called HP again and the woman told me to run an extensive hard drive test. So I'm waiting 4 hours now for that to do it's thing.
The original hard drive told me there is an imminent hard drive failure upon turning the laptop on every time. Other than that it works fine... so far. I've had the laptop almost a month now and this problem started too late for me to return it to the store....
Is it possible for me to use a recovery disc from the origional hard drive on the new one? I'll put the old one in again and make one.I really don't want to send the laptop away unless there's no other option.
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Dec 8, 2014
I recently bought a used dv7-4183cl off Craigslist. It is running Win 7 home premium. It had boot, display problems. I ordered the recovery cd/dvd to restore it to factory settings. after a 6-7hr loading it comes up with Recovery Mgr say's recovery attempt failed and will not let me get past it. I did hard reset, system diag on mem and hard drive(start-up, run-in, safe mode, every test available with diagnostics!) Saved Error log:
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Sep 1, 2014
I have an HP Pavillion model 17-e019dx running Windows 8. Every time I turn it on, it stops at a blue screen that says
Recovery
Your PC needs to be repaired
A required device isn't connected or cannot be accessed
Error code 0xc000000f
When I press enter to "Try again" it come back with:
File:WindowsSystem32winload.efi above the error code listed above.
I have tried the Recovery and after MUCH time waiting, it still comes back to the above mentioned screen. I have also run all the diagnostics that are available on the laptop and everything come back normal. I don't have the original discs or documentation as I "received this laptop as a "gift/curse" . It is, however, registered to me.
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Jun 10, 2012
not sure if this is the correct board, but here goes. i have a Pavilion g6 note book that has had changes made to the system such as replacment of the anti virus from Norton to another along with a malware and some other spyware .the windows media player was replaced with another media player of unknown origin. all went well for a day untill yesterday when nothing would load up on the screen apart from what looks like a screen saver from the choice you get when first setting up, but this is as far as i can get it to work as far as getting too far into the system goes. i have managed to get to what appears to be a diognostic page . apon performing a hard disk scan it comes up with this message. " failure id: 94le1s-5s071f-mfpv4k-619k03", what does this mean?, and is it able to be fixed?.
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Nov 10, 2014
My friend's comuter's BIOS seems to be dead. When I turn it on the CapsLock light blinks for 2 times and nothing happens on my screen. I tried to remove battery and power cable for some minutes, but nothing changed. I also removed the CMOS battery and replaced it's RAM, but still got the same problem.
I've searched for solutions on everywhere, and most of the times I finally get stuck on this page. The combination of WIN+B seems to have no effect, something that makes sense as I'm almost sure they've deleted the HP_TOOLS partition.
In the page mentioned above, it's said that "a USB key with an HP_TOOLS volume can be used as an alternative". I really have searched everywhere, but I can't find how to create this USB drive. Where to find an extracted version of BIOS so I could restore from that. The only BIOS That I get from the driver's page is one ".exe" which I have to run it on that computer, which is impossible.
One last thing to mention is that I've downloaded the "sp61632" which gives me the "HP UEFI Support Environment Setup". When I try to install it on "USB Flash Drive" it gives me an error, but finally I've installed it locally on my computer, and then transfered its files on a USB Drive.
I renamed that drive to "HP_TOOLS", and the only folders in there are "Hewlett-Packard" > "SystemDiags", and in there can be found 8 items:
CryptRSA.efi
CryptRSA32.efi
SystemDiags.efi
SystemDiags32.efi
SystemDiags.s09
SystemDiags.sig
SystemDiags32.s09
SystemDiags32.sig
Just mentioning it, cause the total size is 2.5MB, and I can't see if thishas to do anything with the BIOS restore. So, to sum up, I need:
BIOS recovery files
a way to create USB drive with HP_TOOLS
Tried, but didn't work:
restart
remove HDD
remove CMOS battery
replace RAMs
WIN+B combination
WIN+B combination, with the flash drive mentioned above connected
The computer is: HP Pavilion DV6-2117ev
Product number: WB331EA#B1A
Operating system: Probably Windows 7 (I don't think this has any importance right now)
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Jan 27, 2015
I have hp pavilion dv9418ca laptopi was trying to update my bios or u can call trying to flash it. But during installation my lappy got freezed for hours after somtym i gave up nd remove the battery nd so can turn it off .,, after that i wanted to try it on but see what happened ., it wont startup JUST BLACK SCREEN OR U CAN SAY BLANK SCREEN. If its bios failure then how to recover it or its motherboard permanently damaged .,, ???
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Dec 15, 2014
Equipment: HP Notebook g7
Operating system: Windows 8
I purchased a Pavilion g7 laptop in December 2012. The 1TB HDD that came with the laptop started to go bad on me. After several attempts to 'system self-repair' (which failed) I purchased a replacement Seagate SSHD 1TB HD. Since I did not have any Windows 8 recovery discs I contacted HP, paid for and had them sent to me.
So now I have a new SSHD, new W8 recovery discs and my laptop. I replaced the HD and started the recovery process per the paper instructions that came with the discs.
At 4% (in the 'Copying files required to restore the hard drive phase') I get an error message:
Reducer (Title of the error message)
Copy File Fails
From: D:/PRELOAD/BASE14.SWM
To: C:/RM/Image/BASE14.SWM
Press OK to retry.
Obviously since I'm posting about this simply pressing 'OK to retry' did not work. I powered the laptop down and restarted the recovery process. I got the same error message at the same point described above.
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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Oct 12, 2014
i have pavillion DM4-3002TX Beat Edition.
I just download and install the norton partition magic 8.0 demo from website... and suddently or accidentally my recovery partition been deleted. So I can't recovering my system anymore or disabled.
so how can i get the recovery partition back to my notebook??
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Jul 8, 2013
I have a pavilion dv7-6b50ei notebook pc bought 2012. It always gives a command prompt pop up which doesn't stay long enough to read. I also felt there's a virus on it which my anti-virus couldn't solve so I tried factory resetting but when I restart and press F11 it gives an error(something like a boot.. is missing). so I tried my recovery discs. Disc 1 of 4 ran fine but disc 2 keeps stopping with an error.
Now the laptop doesn't load as I think the OS has been formatted during the recovery and don't know what to do. I feel disc 2 is bad too because it also gave an error while trying to copy it to a USB pen drive. I have also tried an external dvd and run the hp test on the hard drive; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem.
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Jan 23, 2012
I have HP Pavillion DV6 6115tx laptop and accidently i deleted the Drivers And Applications Source For Recovery Manager from C:.. Now I want to get that source back.
Product HP Pavillion DV6 6115tx
OS Windows 7 64Bit
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Oct 3, 2014
reset BIOS admin password on my HP Pavilion tx2500 - I didn't use it for more than one year so the password is obviously forgotten. After 3 invalid attempts it displays "System disable Key: 72015992".
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Mar 28, 2014
If needed be in the future, could I use a recovery flash drive created on Pavilion 15 Windows 8.1 64 bits for recovery on a second computer with same operating system (Pavilion 17 Windows 8.1 64 bits). I just want to avoid having to buy a second expensive usb key, I paid 75 euros for the first one.
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Nov 22, 2014
I am trying to do a Facotry Image Recovery with a CD and the system has been stuck at 74% with 13 minutes remaining for over an hour now. I have a Pavilion DV6000 with Vista Home Premium.
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Dec 13, 2014
I've just replaced HDD by SSD and tried to make a recovery USB media by means of 8.1 recovery utility. The process takes suspiciously short time, but finishes normally reporting that media is created. The size of all files on the flash is about 200 MB. When I did the same media with HDD the size was 12GB. I tried to boot with that flash and it failed with a message about corrupted media or the like. I always believed that windows does not take into account the physical structure of the drive and cannot understand what's going on and what to do.
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Jan 11, 2015
17 inch HP Pavilion DV9000 series laptop (DV9417CL). It is AMD, part number GL880UA#ABbA. When trying recovery with cd I made from system and have used before I get a recovery error 0x400110020000100A. My hard drive is starting to fail and I'm trying to replace it with a new drive. These recovery disks were made from drive that came in the laptop.
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Jun 19, 2011
I'm using hp pavilion dv6-6016tx.i have recover DVDs and all necessary drivers backed up.so can i delete my recovery partition. i'll be having the recovery DVDs all time with me and don't need HDD boot in case of formatting or recovery]?
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Feb 3, 2015
I have been told that I must pay for a recovery disk when I buy this laptop (HP Pavilion 15-p189sa with Windows 8.1). I have also been told that I must buy it because when attempting to recover my laptop and reconfigure it to manufacture settings, this can only be done once.
Once this has been done, it cannot be done more than once unless I have a back-up/recovery disc/USB that PC world are offering.whether it is possible for me to make my own recovery disc/USB and avoid this 'once-only' limit? Or do I need to buy one from a store?
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Sep 18, 2014
I need the recovery disc for my laptop HP Pavilion g6 Notebook PC, Product Number: A4G29AVI don't have the Recovery Manager program in my computer, I don't know why.
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Jan 13, 2015
I want to do a recovery of my Pavilion g6, I will have to do this from the recovery disk (D) on my laptop since I don't have it on a seperate disk or DVD.
My questions are:
- Will I have the original storage on my harddisk (my notebook has a problem since refreshing it, after the automatic recovey I lost about 40 gig storage and now it's more than 50 gigs after 4 weeks of having this problem)
- How to backup my files during the recovery process, will my computer store it on the pc or will I have to back them up to a disk or pendrive?
- These problems started after someone else used my computer. Could it be a virus infection?
My option is to go to ask the seller to do it for me, but if there is a way I can do this myself that will save me money.
I have a HP Pavilion g6 Notebook PC.
Processor: AMD A4-4300M APU with Radeon(tm) HD Graphics
Product number: C2N63UA#ABA
Operating system: Windows 8, 64-bit
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Nov 3, 2014
I performed a system recovery to factory settings that resulted in my Disk space being distributed differently than before. I have a lot of unallocated space as you can see bellow. I need to know how to fix and how to prevent this from happening the next time I perform a recovery. Also, is it normal for the RECOVERY (D) partition to show multiple times in Disk Management ?
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Mar 14, 2013
I purchased a HP Pavilion g6-2320tx Notebook PC two weeks back. I was not able to make a recovery discs. On closer look I was surprised to know that it had six primary partitions, including two recovery drives. While making recovery discs, it (Hard Disk) crashed. My Hard Disk is replaced within 15 days of purchase. Now I am waiting for Operating Softwares Disc from HP. I just wanted to know that can I get a Recovery Drive as we get it at the time of purchase (Factory Reset).
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Jan 28, 2015
I changed my HP to boot with legacy CSM, but I couldn't boot from the Windows 7 boot disc. The laptop was shipped with Windows 8 configured for UEFI boot before my change. The screen after boot is blank and now I can't even get to the bios menu.
I have tried a Windows 8 USB recovery drive, but the computer doesn't seem to try to boot from flash, even with the hard drive disconnected and the CD tray open.
I watched a video of a man disassembling an HP Pavilion completely down to the base plate, but I did not see a back-up or RTC battery anywhere in the computer. If I could find the bios back-up battery for removal or reset the bios somehow with the hardware, i would do that. I waited for 4 hours without the main battery attached without any change. At this point I don't know if this model Pavilion even has backup battery. How to reset the bios to default UEFI setting without a bios menu? Note that pushing F2/F8/F9/F10/F11 and a whole bunch of other keys does not bring up the bios menu at boot time (like it did when it was in UEFI mode).
My next steps are to use the HP Recovery Media application on a 2nd computer to create 6 Window 8 DVDs and see if these will boot from the CD. If that doesn't work, I'll contact HP support and see if they can send me a custom recovery disc.
It seems strange to me that I can't even get to a bios menu in legacy mode. Is this normal? I suspect that my configuration change corrupted something and no booting will work any more. If booting from disc doesn't work, I think I'm stuck with trying to drain whatever back-up power source keeps the bios in-state, however long that is.
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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Dec 15, 2014
I need to download the Recovery Manager for windows 8, my laptop is the HP TouchSmart 15-b130eaI had to replace the HDD and install windows 8, since doing this i have now managed to sort out the original HDD and found that the recovery partition is still intact with all the files needed to do a full Factory Restore, sadly i canot do this, unless i can download the RM for windows 8?
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Apr 24, 2014
I had a friend bring me a Pavilion G6 (2287sa) Windows 8 laptop whose hard drive was clicking & unreadable, with no recovery media made prior. I've ordered a suitable replacement drive and managed to locate another G6 Windows 8 model (2299sa) by enquiring on a local forum...
However, before I do, I need to ensure a few things:-
a) Will the recovery media from a 2299sa work on the 2287sa?
b) Is it likely to cause any problems for said forum member if their own system has issues in the future?
c) Does creating recovery media remove the onboard factory restore facility, or keep it intact?
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Aug 27, 2014
I reinstalled windows 7 home premium on my machine, using the same serial number as the one that came with the laptop (I found the serial number by downloading some software that scanned my computer and told me what it was).After installing windows, it told me that it was not genuine. I imagine that it is because it wasn't a version of Windows that has all that HP software pre-loaded on it. My hard drive still has a "recovery" partition, but what to do with that, or even if I can do anything with it anymore. So how can I make my Windows 7 home premium genuine? Do I have to reinstall another version of windows 7 home premium with the HP software included? Where do I find such download? Since I don't have a recovery disk, can I use that "recovery" partition of my hard drive for something?
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