HP Pavilion G6 Recovery :: Failure ID On Notebook
Jun 10, 2012
not sure if this is the correct board, but here goes. i have a Pavilion g6 note book that has had changes made to the system such as replacment of the anti virus from Norton to another along with a malware and some other spyware .the windows media player was replaced with another media player of unknown origin. all went well for a day untill yesterday when nothing would load up on the screen apart from what looks like a screen saver from the choice you get when first setting up, but this is as far as i can get it to work as far as getting too far into the system goes. i have managed to get to what appears to be a diognostic page . apon performing a hard disk scan it comes up with this message. " failure id: 94le1s-5s071f-mfpv4k-619k03", what does this mean?, and is it able to be fixed?.
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Dec 8, 2014
I recently bought a used dv7-4183cl off Craigslist. It is running Win 7 home premium. It had boot, display problems. I ordered the recovery cd/dvd to restore it to factory settings. after a 6-7hr loading it comes up with Recovery Mgr say's recovery attempt failed and will not let me get past it. I did hard reset, system diag on mem and hard drive(start-up, run-in, safe mode, every test available with diagnostics!) Saved Error log:
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Nov 14, 2014
I had a bad hard drive and HP sent me a new one with 3 recovery discs. I installed windows 8.1 using the 3 discs and got an installation failure message. No error code, just a message with the option to save log, quit, or retry so I retried. Hours passed and I got the same message. Called HP again and the woman told me to run an extensive hard drive test. So I'm waiting 4 hours now for that to do it's thing.
The original hard drive told me there is an imminent hard drive failure upon turning the laptop on every time. Other than that it works fine... so far. I've had the laptop almost a month now and this problem started too late for me to return it to the store....
Is it possible for me to use a recovery disc from the origional hard drive on the new one? I'll put the old one in again and make one.I really don't want to send the laptop away unless there's no other option.
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Nov 10, 2014
My friend's comuter's BIOS seems to be dead. When I turn it on the CapsLock light blinks for 2 times and nothing happens on my screen. I tried to remove battery and power cable for some minutes, but nothing changed. I also removed the CMOS battery and replaced it's RAM, but still got the same problem.
I've searched for solutions on everywhere, and most of the times I finally get stuck on this page. The combination of WIN+B seems to have no effect, something that makes sense as I'm almost sure they've deleted the HP_TOOLS partition.
In the page mentioned above, it's said that "a USB key with an HP_TOOLS volume can be used as an alternative". I really have searched everywhere, but I can't find how to create this USB drive. Where to find an extracted version of BIOS so I could restore from that. The only BIOS That I get from the driver's page is one ".exe" which I have to run it on that computer, which is impossible.
One last thing to mention is that I've downloaded the "sp61632" which gives me the "HP UEFI Support Environment Setup". When I try to install it on "USB Flash Drive" it gives me an error, but finally I've installed it locally on my computer, and then transfered its files on a USB Drive.
I renamed that drive to "HP_TOOLS", and the only folders in there are "Hewlett-Packard" > "SystemDiags", and in there can be found 8 items:
CryptRSA.efi
CryptRSA32.efi
SystemDiags.efi
SystemDiags32.efi
SystemDiags.s09
SystemDiags.sig
SystemDiags32.s09
SystemDiags32.sig
Just mentioning it, cause the total size is 2.5MB, and I can't see if thishas to do anything with the BIOS restore. So, to sum up, I need:
BIOS recovery files
a way to create USB drive with HP_TOOLS
Tried, but didn't work:
restart
remove HDD
remove CMOS battery
replace RAMs
WIN+B combination
WIN+B combination, with the flash drive mentioned above connected
The computer is: HP Pavilion DV6-2117ev
Product number: WB331EA#B1A
Operating system: Probably Windows 7 (I don't think this has any importance right now)
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Jan 27, 2015
I have hp pavilion dv9418ca laptopi was trying to update my bios or u can call trying to flash it. But during installation my lappy got freezed for hours after somtym i gave up nd remove the battery nd so can turn it off .,, after that i wanted to try it on but see what happened ., it wont startup JUST BLACK SCREEN OR U CAN SAY BLANK SCREEN. If its bios failure then how to recover it or its motherboard permanently damaged .,, ???
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Oct 11, 2014
My Pavilion is about two years old and the motherboard was replaced by HP while under warranty.
For the second time in about nine months the notebook suddenly cannot recognize my router's WiFi signal. This time if I do a system recovery I will have to reinstall 50 apps! I am trying to avoid this if possible. I understand that changing the bios settings, how this step will affect (delete/save) files. Upgraded from WIN7 to 8 to 8.1.
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Aug 23, 2014
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
Because of this I've not got a backup partition containing my drivers.
My fingerprint sensor has stopped working. It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
Where do I get the driver for this?
Also, I now no longer have HP Recovery Manager that had all of the drivers. Where can I download this?
PS. I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
These are the only two things that no longer work and it would be handy to get them sorted.
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Jun 9, 2014
So i have the g505s a10.... A few weeks ago the unit would not boot after running awesome for several months. I have upgraded to Win8.1.
My problem is that with this newer uefi bios i am not able to view any of the files on the 505s hd with any of my other computers. I desperately need to resurect the 505 but do not want to run the one key recovery untill i can get some extremly important files first.
I have been a computer professional for quite awhile but have not worked extensively with uefi yet, Best i can tell, the only way to achieve what i am after is using another pc with uefi capabilities to access the drive.
What are my options to access the data from a 3rd party pc.
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Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Feb 5, 2013
After hard disk failure on my dell inspiron n5030 i copied two first partitions from my old hard drive to a new one using Acronis disk director. But when i try to use ctrl+f11 to start the recovery procedure the procedure doesn't work.
I also tried decompressing the factory iso file to Os partition and when i tried to start the pc and boot with Os partition as active it didn't work.
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Nov 4, 2014
Pavilion G7-1017cl: extremely slow booting - diagnostic test showed short DST failure ID: 9FU77V-5JD79K-XD0147-60TL03; PRODUCT ID: LF181UA#ABA. Is this the HDD, or video? I can access thru safe mode OK, but have issues booting up normally.
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Sep 3, 2014
Product ID QG466PA#ACJ
FAILURE ID PU2NXX-63977N-MFPV5F-407G03
i have HP pavilion g4 Notebook pc . After some time , i use my laptop it shows blue screen. When i run memory test from BIOS it shows this failure code. How can i diagnose it?
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Mar 30, 2014
I have an HP Pavilion g4 laptop. Today, I tried to open up Microsoft Office Word Starter and got an error message saying "Click-2-Run configuration failure" and it wouldn't let me get into Microsoft Office Word Starter. I tried with the Excel Starter and got the same result. I tried restoring it to previous versions and it still wouldn't work. Before this started happening, I uninstalled some programs that were recently installed. I need Microsoft Office Word Starter for school
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Sep 1, 2014
I have an HP Pavillion model 17-e019dx running Windows 8. Every time I turn it on, it stops at a blue screen that says
Recovery
Your PC needs to be repaired
A required device isn't connected or cannot be accessed
Error code 0xc000000f
When I press enter to "Try again" it come back with:
File:WindowsSystem32winload.efi above the error code listed above.
I have tried the Recovery and after MUCH time waiting, it still comes back to the above mentioned screen. I have also run all the diagnostics that are available on the laptop and everything come back normal. I don't have the original discs or documentation as I "received this laptop as a "gift/curse" . It is, however, registered to me.
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Dec 15, 2014
Equipment: HP Notebook g7
Operating system: Windows 8
I purchased a Pavilion g7 laptop in December 2012. The 1TB HDD that came with the laptop started to go bad on me. After several attempts to 'system self-repair' (which failed) I purchased a replacement Seagate SSHD 1TB HD. Since I did not have any Windows 8 recovery discs I contacted HP, paid for and had them sent to me.
So now I have a new SSHD, new W8 recovery discs and my laptop. I replaced the HD and started the recovery process per the paper instructions that came with the discs.
At 4% (in the 'Copying files required to restore the hard drive phase') I get an error message:
Reducer (Title of the error message)
Copy File Fails
From: D:/PRELOAD/BASE14.SWM
To: C:/RM/Image/BASE14.SWM
Press OK to retry.
Obviously since I'm posting about this simply pressing 'OK to retry' did not work. I powered the laptop down and restarted the recovery process. I got the same error message at the same point described above.
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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Oct 12, 2014
i have pavillion DM4-3002TX Beat Edition.
I just download and install the norton partition magic 8.0 demo from website... and suddently or accidentally my recovery partition been deleted. So I can't recovering my system anymore or disabled.
so how can i get the recovery partition back to my notebook??
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Jul 8, 2013
I have a pavilion dv7-6b50ei notebook pc bought 2012. It always gives a command prompt pop up which doesn't stay long enough to read. I also felt there's a virus on it which my anti-virus couldn't solve so I tried factory resetting but when I restart and press F11 it gives an error(something like a boot.. is missing). so I tried my recovery discs. Disc 1 of 4 ran fine but disc 2 keeps stopping with an error.
Now the laptop doesn't load as I think the OS has been formatted during the recovery and don't know what to do. I feel disc 2 is bad too because it also gave an error while trying to copy it to a USB pen drive. I have also tried an external dvd and run the hp test on the hard drive; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem.
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Jan 23, 2012
I have HP Pavillion DV6 6115tx laptop and accidently i deleted the Drivers And Applications Source For Recovery Manager from C:.. Now I want to get that source back.
Product HP Pavillion DV6 6115tx
OS Windows 7 64Bit
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Oct 3, 2014
reset BIOS admin password on my HP Pavilion tx2500 - I didn't use it for more than one year so the password is obviously forgotten. After 3 invalid attempts it displays "System disable Key: 72015992".
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Mar 28, 2014
If needed be in the future, could I use a recovery flash drive created on Pavilion 15 Windows 8.1 64 bits for recovery on a second computer with same operating system (Pavilion 17 Windows 8.1 64 bits). I just want to avoid having to buy a second expensive usb key, I paid 75 euros for the first one.
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Nov 22, 2014
I am trying to do a Facotry Image Recovery with a CD and the system has been stuck at 74% with 13 minutes remaining for over an hour now. I have a Pavilion DV6000 with Vista Home Premium.
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Dec 13, 2014
I've just replaced HDD by SSD and tried to make a recovery USB media by means of 8.1 recovery utility. The process takes suspiciously short time, but finishes normally reporting that media is created. The size of all files on the flash is about 200 MB. When I did the same media with HDD the size was 12GB. I tried to boot with that flash and it failed with a message about corrupted media or the like. I always believed that windows does not take into account the physical structure of the drive and cannot understand what's going on and what to do.
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Dec 30, 2014
I have an HP Pavilion g6. I can't update to windows 8.1 after download it by windows store, it reboot pc and after that give me this error: 0xC1900101 - 0x20020017.
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Mar 5, 2014
I had hp pavilion 2230 tx laptop which is out of warranty. My laptop doesn't starting .It goes on Automatic Repair and after a minute it starts "Diagonising your PC" which remain for hours and at last "Automatic repair failed" message appears, below it restore option is also available. I proceed to restore but it also fails.Then I shutdown the laptop and open it again and I pressed esc button quickly and then I tried to test the hard drive which doesn't go furthur testing and display "hard drive test fails". Whether my hard disk is crashed or not.
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Nov 16, 2014
I have a HP Pavilion dv7 Laptop not booting. I ran memory test, checked OK. Ran hard drive test message said smart check passed but long DST failed.
Failure ID : GLP5BR-66R7AO-QFPKOJ-61FSO3
Hard Drive 1.
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Oct 5, 2014
I have an HP Pavilion dv6700
P/N: FK125EA#B1A
Service Tag: dv6880ev
BTW I downloaded the bios of dv6880ev. Why the heck is the laptop model dv6700 and service tag is dv6880ev?!!?!
I start the laptop up and it freezes at the HP logo screen. Only the ESC key works (Press <ESC> to enable startup message) if i press it fast enough and if i push the F10(BIOS SETUP) key it just hangs at "Please Wait"
Laptop Drivers Link
How it started: I updated the bios of my Laptop from Version F.57 to F.58(Latest). After the laptop shutdown, I immediatly turned it back on. Maybe its because i didn't give it a few seconds to power on by itself?
What I already tried:
-Removing CMOS, ram, HDD wait half an hour and power on again.
-This guide which does not work because HDD is formatted: Recovering the notebook BIOS using a key press combination
-The Phoenix tool procedure found here
How to use the HP BIOS update (uefi) utility
What I want to try but don't know how!
-Creating a new partition on the hard disk(HP_TOOLS) to trick the system that I have the old BIOS and maybe recover using the WIN+B combination?
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Jan 11, 2015
17 inch HP Pavilion DV9000 series laptop (DV9417CL). It is AMD, part number GL880UA#ABbA. When trying recovery with cd I made from system and have used before I get a recovery error 0x400110020000100A. My hard drive is starting to fail and I'm trying to replace it with a new drive. These recovery disks were made from drive that came in the laptop.
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