HP Envy Dv7-7338ea Recovery :: Notebook PC Driver Support After Recovery?
Aug 23, 2014
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
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Because of this I've not got a backup partition containing my drivers.
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My fingerprint sensor has stopped working. Â It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
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Where do I get the driver for this?
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Also, I now no longer have HP Recovery Manager that had all of the drivers. Â Where can I download this?
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PS.  I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
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These are the only two things that no longer work and it would be handy to get them sorted.
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Mar 11, 2010
Have dv7-7338ea notebook with Samsung Bluray SN-406AB drive. Will a Samsung Bluray SN-506BBÂ Bluray Writer drive be a compatible upgrade.
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Nov 29, 2014
I can not found  to download driver for my laptop
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Nov 6, 2014
I am working on an Envy Pro 4-b000.  The hard drive has failed.  I have a replacement drive on the way, but I did not create a  recovery disk when the laptop was purchased.  It had windows 7 - 64 bit on it previously.  What are my options to getting recovery media for this laptop?
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Oct 31, 2014
thru HP tech support tried to recover my notebook with no success. instructed to purchase recovery dvd's (they don't offer a usb flash option and I have no internal dvd). they told me to find an external drive so I purchased an HP. they told me to:
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- restart my machine with dvd#1 in place and tap F9 to get to boot device order to USB CD/DVD ROM drive
- windows starts loading files
- I can hear the writer spinning up
- recieve an error "boot disc cannot be found", press any key to continue
- windows starts loading files and atempts to start
- restoration incomplete, hit retry
- cycle repeats
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HP support said to tap any key as window tries to load - no luck
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When I get to the HP Recovery Manager - I've tried System Recovery and Minimized Image recovery - same results
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My question is - can my system load from the external DVD drive if it was never activated (ie drivers) thru windows? Can it be done outside of windows? Seems like it can't read from the disc
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Can my recovery discs be copied/transferred to a USB flash drive to avoid the external drive completely?
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Nov 11, 2014
I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
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The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
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I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused nowÂ
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I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"Â
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Apr 12, 2013
I have purchased Hp Envy 4 with windows 7 recently, By accidently I have lost recoveryMgr.exe files which was originally in D drive.. how can I re download this, (I formatted d drive accidenly)
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Jan 8, 2015
I have an HP ENVY dv7 Notebook. When the computer was new I tried to make a recovery disc set. When finished I would check the discs ( DVD - R ) I would get a message saying the discs did not write correctly. Tried discs from three different packs, still the same. Called HP Support and they went through the procedure with me, still the same fail. I was told me not to worry if I ever had to have the discs because of a crash they would send them to me for free as they have a record. Now I will be using this computer mainly on the internet and think I should have the discs just in case. Called HP and was told no record, no free discs and it will cost a lot to make the discs. Is there any way to make discs or put the info on a hard drive? I do not know if the computer thinks I made a copy or not since the copies I thought I was making were defective. Â
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Oct 22, 2014
I recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
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This has failed and I am now stuck in a loop!
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Oct 20, 2014
I have a HP touchsmart envy 15 and I am trying to restore computer to factory default. About 6 months ago, the computer said I could make a boot disc and be able to use that to restore my computer to factory and after I make the boot disc, I can delete the recovery partition as it will be stored on the disc. So I went ahead and make the disc (it turned out to be 4 discs) and the computer deleted the partition. Now I am here trying to use the discs to restore to factory, however, my optical drive isn't detected when the bios is booting. Because of this I need to turn those 4 discs into a bootable USB thumb drive. I have looked all over and there are many different ways of converting 1 disc into usb, but not 4.
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Nov 28, 2013
When I try to make recovery by one key recovery I get this message (current system can not support back up)
I have lenovo G580 (20150), Â windows 8 .
And use One key recovery version 8.0.0.1519
Link to picture
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Jun 10, 2012
not sure if this is the correct board, but here goes. i have a Pavilion g6 note book that has had changes made to the system such as replacment of the anti virus from Norton to another along with a malware and some other spyware .the windows media player was replaced with another media player of unknown origin. all went well for a day untill yesterday when nothing would load up on the screen apart from what looks like a screen saver from the choice you get when first setting up, but this is as far as i can get it to work as far as getting too far into the system goes. i have managed to get to what appears to be a diognostic page . apon performing a hard disk scan it comes up with this message. " failure id: 94le1s-5s071f-mfpv4k-619k03", what does this mean?, and is it able to be fixed?.Â
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Oct 23, 2014
Currently I got a notebook from my cousin and not used it anymore.
But the problem is the notebook cannot be used because my cousin forgot the password.
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Jul 26, 2014
For creating a System Image backup the HP guide shows two selections (External Hard Drive or Disc). Can I use a USB flash drive?
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Oct 11, 2014
My Pavilion is about two years old and the motherboard was replaced by HP while under warranty.Â
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For the second time in about nine months the notebook suddenly cannot recognize my router's WiFi signal. This time if I do a system recovery I will have to reinstall 50 apps! I am trying to avoid this if possible. I understand that changing the bios settings, how this step will affect (delete/save) files. Upgraded from WIN7 to 8 to 8.1.
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Sep 15, 2014
Failure ID: U08B90-0007X-QFJWJ-619603Product ID: C9K69UT#ABAModel:Â HP ProBook 4540s.
When I turn my computer on, it loads to a gray screen saying "No boot image found, notebook will shut down". There is a blue button that says "OK" under this sentence. When I click it, the computer turns off.Â
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Sep 10, 2014
Bios password not working- system disabled code 70724054
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Sep 4, 2014
I have a HP envy Dv4.
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Out of no where it start asking to "Enter Administrator Password or Power on Password"
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The system disabled code I get is 51149194...
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Aug 17, 2014
I have recently bought an HP envy m6-laptop, and I constantly get a warning message alerting the Recovery disc is full. I have a Windows 8 operating system on the computer, and I have tried to follow the guidelines. That solution was however for the Windows 7 and I got stuck halfways without solving the problem.
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Sep 19, 2014
How to reset the bios on this model laptop? [URL] ....
Got a replacement set of recovery discs but they aren't working either, Thought if I install default bios it might work...
Driver Booster 2 Beta - Best Tool For Updating All Your Hardware Drivers [URL] .....
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Oct 12, 2014
I have hp envy m6 and have forgot the administrator password and power on password. when i enter my old password 3 times it say system disabled and shows the  number [ 87883776 ]
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Jul 16, 2014
Ok I was a bone head and apparently did not give the bios enough time to complete. I'v done Bios upgrades hundreds of times. So apparently I powered down somewhere during the upgrade I.E. the computer will not reboot now. Unit is a Envy 4-1030us 16gb ram 128gb ssd drive running win 8.1
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Aug 1, 2014
i have create data recovery in my hp envy m6 through portable dvd writer but after the created of recovery now when i try to install image recovery its not working what i should do now?
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May 5, 2014
Since the newer models from HP comes with windows 8, a friend of mine wanted me to install windows 7 instaid. Said and done. Almost. When I was done and the OS was configuring it stated that the hardware is not compatible with this version of windows.Since I use my computer, I don't like the original windows you get from the branded computers, all the programs that are forced on to you are a pain. Therefor, as usual, I removed every single trace of the original. Including the recovery disc.
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How in the world of the living am I suppose to fix her computer, that now serves as nothing else than a bookstand? Apparently you no longer get a product key on a sticker on the back of your computer anymore.
I was going to install w7 with a legit key, no piracy.
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Aug 30, 2009
I’ve just done a clean install of my Dell Vostro -- reinstalling vista and removing the recovery partition in the process. Outcome = a ‘cleaner’ machine with none of the preinstalled bloatware/c**p from Dell. (first time I’ve done anything like this, but followed a brill guide in the Dell section of this forum ).
I’m about to tackle my Mums Compaq Presario C310EA. The aim is to remove all the rubbish she has accumulated over the years, incl any spyware/ adware she may have, and generally have a bit of a clean sweep…. hopefully resulting in a faster laptop. I’m backing up her data, and moving some of my Dad’s stuff somewhere else.
Basically I want to clean up as much as poss, but unfortunately she has no xp disk, just the recovery disks (cds) she burned when she first got the laptop.
As she has no xp disk I guess the best I can hope for is to reset the laptop to the factory settings (?) .. not ideal, but I don’t think the (factory set) bloatware is too much of an issue for her – she’s not a heavy user.
Should I use the recovery partition for this, or do I need to use the cds she burned? .
I’d like to know the best approach – and can’t seem to find a set of instructions to follow.
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Sep 1, 2014
I have an HP Pavillion model 17-e019dx running Windows 8. Every time I turn it on, it stops at a blue screen that says
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Recovery
Your PC needs to be repaired
 A required device isn't connected or cannot be accessed
 Error code 0xc000000f
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When I press enter to "Try again" it come back with:
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File:WindowsSystem32winload.efi above the error code listed above.
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I have tried the Recovery and after MUCH time waiting, it still comes back to the above mentioned screen. I have also run all the diagnostics that are available on the laptop and everything come back normal. I don't have the original discs or documentation as I "received this laptop as a "gift/curse" . It is, however, registered to me.
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Dec 15, 2014
Equipment:Â HP Notebook g7
Operating system:Â Windows 8Â
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I purchased a Pavilion g7 laptop in December 2012. The 1TB HDD that came with the laptop started to go bad on me. After several attempts to 'system self-repair' (which failed) I purchased a replacement Seagate SSHD 1TB HD. Since I did not have any Windows 8 recovery discs I contacted HP, paid for and had them sent to me.
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So now I have a new SSHD, new W8 recovery discs and my laptop. I replaced the HD and started the recovery process per the paper instructions that came with the discs.
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At 4% (in the 'Copying files required to restore the hard drive phase') I get an error message:
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                   Reducer (Title of the error message)
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                   Copy File Fails
                   From: D:/PRELOAD/BASE14.SWM
                   To: C:/RM/Image/BASE14.SWM
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                    Press OK to retry.Â
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Obviously since I'm posting about this simply pressing 'OK to retry' did not work. I powered the laptop down and restarted the recovery process. I got the same error message at the same point described above.
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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