I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
View 1 RepliesI have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
I'm installing Windows 7 x64 on my HP Envy 14 2090.
Setup cannot find my harddrive, presumably because a SATA driver is missing. I have tried the supplied SATA driver from HP driver download page for my model, but they don't work. I've tried various others, still no luck.
The harddrive is found by BIOS. The harddrive has been working without a hitch for years, right up until I tried a re-install.
PS: I'm not using the HP recovery DVDs, since these install all sorts of unneccessary software I don't want. (Why do all major laptop producers add this crap?)
Where can I find the correct SATA drivers for use with Windows 7 x64 installation?
The hard drive on HP G62t-350 CTO Notebook was failing. I was able to create a recovery USB in the Recovery Manager. I installed a new 120 GB SSD. The original hard drive was larger, can't remember now but 250 or 500 GB. I know the Recovering the System after the Hard Drive is Replaced (Windows 7) says "To avoid problems, install a hard drive as large or larger than the replaced hard drive," but that's a question for later.
Computer booted fine from USB (in fact, is set to boot from USB if present by default). Recovery Manager starts. I choose minimal install. It goes through the process of partitioning the SSD and copying files. Then says to remove external media and reboot, computer will reboot several times during the process, blah, blah, blah. I pull out the USB and reboot, but after POST I get "No bootable media present".
If I try to reboot leaving the USB in, it boots to USB and we're back at the beginning. I am able to confirm with a rescue disk that the SSD has one NTFS partition that has had Windows files copied to it, and a large amount of unallocated space. (Something like 60%/40%.)
How do I make the hard drive bootable, and if it were bootable, would the recovery process complete?What's going on with the partitions? Is it creating the recovery partition first, and then after boot the recovery partition installs the OS? If so, I might have to abandon this process because since I'm moving to smaller storage, I don't want to devote half of the drive to a recovery partition.
I recently purchased a Dell Inspiron 15 that came with the partitioned data recovery feature. I immediately created 2 recovery disks. Yesterday, I sectioned my active hard drive so that I could have, in effect, 2 hard drives. The newly partitionedsection of the hard drive is naturally blank and I would like to install my data recovery or disk recovery information on it.
View 2 Replies View RelatedA few weeks ago, I was prompted on my HP ENVY TouchSmart Sleekbook 4-1115dx (C2K73UA) with auto-update for Wins 8.1. I accepted and now my computer will not boot up and it rendered it unusable.
It attempts to start up but then just goes black forever.How can I recover? There is not disk drive, I have not boot up disk or any way to try to force a reboot.
I have HP ENVY 15-j101ex NB. I installed UBUNTU and everything on the Hard disk deleted, Can i restore the windows 8.1 OS and How ? The Notebook still on the Warranty...
View 3 Replies View RelatedI think I have a hard disk failure or error. It states the disk name:TOSHIBA MQ01ABF050 and the volume C:;D: . I have a HP Pavilion TS Sleekbook 14 with windows 8.1 (I upgraded from the Windows 8 which came in with the laptop) and I unknowingly created a recovery image on a Windows 8 compatible usb successfully when I was already experiencing problems with my laptop hard drive. I later found out that it is not recommended to create a recovery image on a windows 8 compatible usb.
I'm hoping to just go back to factory settings and wipe out all my files if that can get my laptop back in working condition as I have already backed up my important documents to USB. My following question's are
1.) Will the recovery image that I created with the usb that's windows 8 compatible not work if I try to do a factory reset?
2.) Will the recovery image that I created while having the errors already, be techically "clean," meaning it has all the necessary components for a running laptop once I replace my hard drive or do a recovery with the current hard drive in place?
3.) Will I be able to restore from the recovery partition? or does the hard disk failure affect that drive as well?
My USB flash drive is also compatible with windows 8 AND 7. Is it possible to just transfer it to just a windows 7 compatible usb if I'll encounter problems due to the windows 8 compatibility of the flash drive I've used for the recovery image creation.
HP Pavilion Dv5-2077cl Entertainment NotebookProduct #: WQ799UA#ABAWindows 7 64-bit
I have been getting a random blue screen popping up every once and a while, that will "dump my physical memory" or something and then reboot itself after like 30 seconds. my hard drive was the reason for these constant errors. So I backed everything up, in preparation of a real crash. I am in the process of ordering a new hard drive from Newegg.com, and I would like to know if it is hard to replace a hard drive in a notebook, or if I should have Geek Squad do it for $50. Also, I dont think I have the Operating system disc that came with my computer, so how do I order that from HP and how much is it?And last but not least, Is there a post or video with instructions on how to install a hard drive and the operating system?
I have a HP 15 Notebook PC with no dvd drive recently I was sent the system recovery cds from HP. I dont have an external dvd drive. What i do have is a Toshiba Satelight laptop with Widows 7 and a good dvd drive. Also I have a 500 GB external hard drive. I was thinking maybe I could copy the disks onto the external harddrive with the Toshiba dvd drive. Then attach the external hard drive to my HP 15 Notebook by usb port and install Hp recovey disks from the external hard drive.
View 2 Replies View Relatedmy seagate freeagent desktop 500 gb external hard drive decided to go tits up on me today. i know it isnt a dell specific question, but i fine the dell owners are generally the smartest people
anyways, all my pictures are on there... ya, i know i should have back ups, and believe me i am kicking myself right now, and i actually did back it up, and thought i was ok, but i guess i formatted that drive a bit ago and forgot to replace the backed up stuff.
it was making a faint clicking sound and wasn't seen by my laptop at all, so i began doing research and found out the light sometimes does something so disconnecting it most likely would fix it. i took it apart and disconnected the light, no joy... so i took it completely apart and plugged it directly into my desktop, and it made that faint clicking sound... so, now i assume the actual drive is really bad, but i have never had a hd fail on me so completely, so who knows?
thru HP tech support tried to recover my notebook with no success. instructed to purchase recovery dvd's (they don't offer a usb flash option and I have no internal dvd). they told me to find an external drive so I purchased an HP. they told me to:
- restart my machine with dvd#1 in place and tap F9 to get to boot device order to USB CD/DVD ROM drive
- windows starts loading files
- I can hear the writer spinning up
- recieve an error "boot disc cannot be found", press any key to continue
- windows starts loading files and atempts to start
- restoration incomplete, hit retry
- cycle repeats
HP support said to tap any key as window tries to load - no luck
When I get to the HP Recovery Manager - I've tried System Recovery and Minimized Image recovery - same results
My question is - can my system load from the external DVD drive if it was never activated (ie drivers) thru windows? Can it be done outside of windows? Seems like it can't read from the disc
Can my recovery discs be copied/transferred to a USB flash drive to avoid the external drive completely?
The hardrive on my dv6-2174ca has died and so I will be replacing it. However, I do not have an install disk for Windows 7, everything was on the now dead drive in a partition.
What do I need to download or purchase from HP? Does HP sell a recovery disk or OS install disk?
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
Because of this I've not got a backup partition containing my drivers.
My fingerprint sensor has stopped working. It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
Where do I get the driver for this?
Also, I now no longer have HP Recovery Manager that had all of the drivers. Where can I download this?
PS. I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
These are the only two things that no longer work and it would be handy to get them sorted.
I recently purchased an HP Envy and am confused as to why my RECOVERY (D drive only has 2.37 GB out of 23.7 GB left available. I did perform a backup from McAffee after purchasing this laptop but nothing else.
View 1 Replies View RelatedI installed XP on my laptop which essentially deleted all the old HP software. And now I want to go back to Vista. Since theres no program to do it, I'm kind of lost. However I see the HP recovery hard drive still. Is there still a way to revert back to Vista or would I need to get a copy of Vista and install it from there?
View 4 Replies View RelatedI have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
I have purchased Hp Envy 4 with windows 7 recently, By accidently I have lost recoveryMgr.exe files which was originally in D drive.. how can I re download this, (I formatted d drive accidenly)
View 6 Replies View RelatedHave an Envy M6-K010DX notebook. Due to an internet problem while upgrading from Win 8 to 8.1, the PC doesn't properly boot and Windows Explorer won't load. Decided to 'Refresh' the OS and went to the F11 restore utilities. When I go to the refresh utility and follow the prompts I reach a message that says, "The drive where windows is installed is locked. Unlock the drive and try again." I've searched support for unlocking instructions and aside from some bootrec commands (that didn't work - probably because I don't have a Win 8 disk) not much is available.
The only access I have for running commands is via the Task Manager and F11 command prompt. What is this 'locked' drive, anyway?
I Have an acer aspire 5100 but when to format hard drive and do full recovery but nothing went on the disc does any one have a copy of the recovery disc to help me out
amd turion
64 mobile
1gb ram
80g hard drive
Problem: I cannot restore my hard drive to its previous condition using HP Backup and Recovery Manager. I would appreciate any help in this matter
Computer: HP 2710p Tablet/convertible.
Two weeks ago, I backed up my entire hard drive using the HP Backup and Recovery Manager choosing the "Back up entire hard drive" option. I backed this up to a subdirectory on an external hard drive. I figured that I could easily restore it back should it crash and have everything (operation system, applications, and documents) right where it was and as it was configured. I was running Vista Professional.
Yesterday I had some sort of problem that would not allow the computer to boot. Hardware diagnostics indictated that the hard drive was fine. I grabbed the recovery DVDs (these are Windows XP) that came with the computer and successfully was able to get the computer working again. So, now I have a working computer - though it is in XP not Vista. My intent was to restore the hard disk back to where it was two weeks ago.
I have unsuccessfully attempted to restore using the HP Backup and Recovery Manager. When I get use the "Start PC Recovery" option, it tells me, "The system does not have a recovery partition. The recovery process requires the recovery disc set or Rescue Disk." "Please insert disk 1 of the recovery disk set or the Rescue Disc." Here's the problem - I don't have these in Vista - only in the XP disks that I used yesterday to recessitate the computer. This is not what I want..........
I have Dell XPS 2013 laptop purchased in June 2013 with Windows 7 professional OS install in it. Suddenly the laptop stopped working giving an error message with complete black screen:
error: no such partition.
grub rescue >
When I took it to the service center they told me the hard drive of the system might have failed leading to such error. I am still unsure is it due to hard disk failure? On the top of that I have many important working files stored in the system for which I could not able to take back up. Is there any way I can retrieve my files? If I need to purchase a new hard drive which specifications I need to order. Unfortunately the system had only 1-year warranty period...
I need to replace the hard drive on a Pavillion G6. Unfortunately we do not have recovery discs. Is there a way to reinstall Windows 7 without having to buy the operating system?
View 1 Replies View RelatedI have an HP Pavillion dm4. My hard drive died so I installed a new hard drive. The original OS installed on the computer was Windows 7. I did not get a Windows 7 disk with the computer. If I order the Windows 7 recovery disk from HP, will it install Windows 7 on my new hard drive? I have the COA info.
View 3 Replies View RelatedHere are the basics:
Computer: HP 2000
OS: Windows 8
Problem:
Hard Drive Short DST Check: Failed
Failure ID: Q0C5W3-6KU67W-MFGJWJ-60T203
Product ID: D1E81UA#ABA
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
View 1 Replies View RelatedI have an HP ENVY dv7 Notebook. When the computer was new I tried to make a recovery disc set. When finished I would check the discs ( DVD - R ) I would get a message saying the discs did not write correctly. Tried discs from three different packs, still the same. Called HP Support and they went through the procedure with me, still the same fail. I was told me not to worry if I ever had to have the discs because of a crash they would send them to me for free as they have a record. Now I will be using this computer mainly on the internet and think I should have the discs just in case. Called HP and was told no record, no free discs and it will cost a lot to make the discs. Is there any way to make discs or put the info on a hard drive? I do not know if the computer thinks I made a copy or not since the copies I thought I was making were defective.
View 2 Replies View RelatedI recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
This has failed and I am now stuck in a loop!
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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