HP Envy M6-K010DX Recovery :: Drive Where Windows Is Installed Is Locked
Oct 28, 2014
Have an Envy M6-K010DX notebook. Due to an internet problem while upgrading from Win 8 to 8.1, the PC doesn't properly boot and Windows Explorer won't load. Decided to 'Refresh' the OS and went to the F11 restore utilities. When I go to the refresh utility and follow the prompts I reach a message that says, "The drive where windows is installed is locked. Unlock the drive and try again." I've searched support for unlocking instructions and aside from some bootrec commands (that didn't work - probably because I don't have a Win 8 disk) not much is available.
The only access I have for running commands is via the Task Manager and F11 command prompt. What is this 'locked' drive, anyway?
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Sep 9, 2014
I have a HP Envy m6-k010dx and it seems like the fn button is locked. Every time I hit the volume or brightness buttons it is like I was holding down the fn key as well.
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Mar 20, 2014
Model: HP ENVY 15T TS j000
I can't boot from USB to install windows, can't refresh, can't reset, too.
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Sep 14, 2014
I installed windows 7 on my hp envy m7-k010dx and everything worked fine. but i got a new haerdrive and reinstalled it and all my drivers but the bluetooth doesnt seem to want to work. the system knows its there but it cant find my bluetooth mouse. do i need to reformat everything and reinstall?
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Jul 16, 2014
I have a hp envy m6 sleekbook model. anyways ever since I installed windows 8.1 fresh my touchpad wont work to a point. Ill install the driver and it works fine till I shutdown the laptop and restart it. Im pretty sure the driver is auto updating and not working correctly.
My model: HP ENVY m6-k010dx
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Aug 8, 2014
I have an envy laptop m6 and when I turn it on a blue screen comes up that asks for an administrator password. I have tried it multiple times and then it says system disabled and gives the code 85508345. Is there a way to reset the password?
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Aug 7, 2014
I'm having some issues accessing an HP Envy M6. After 3 failed password attempts, I get System Disabled, 65302195
Is there a way to reset the bios password?
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Nov 13, 2014
I'm installing Windows 7 x64 on my HP Envy 14 2090.
Setup cannot find my harddrive, presumably because a SATA driver is missing. I have tried the supplied SATA driver from HP driver download page for my model, but they don't work. I've tried various others, still no luck.
The harddrive is found by BIOS. The harddrive has been working without a hitch for years, right up until I tried a re-install.
PS: I'm not using the HP recovery DVDs, since these install all sorts of unneccessary software I don't want. (Why do all major laptop producers add this crap?)
Where can I find the correct SATA drivers for use with Windows 7 x64 installation?
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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Dec 8, 2014
I recently purchased an HP Envy and am confused as to why my RECOVERY (D drive only has 2.37 GB out of 23.7 GB left available. I did perform a backup from McAffee after purchasing this laptop but nothing else.
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Jul 3, 2014
I have reinstalled my laptop with a fresh windows 8.1 install.
I have managed to install all the drivers and software except the quick launch buttons. I am unable to find the correct software.
I have the following Laptop: HP ENVY 17-j053ea Notebook PC
How I get the quick launch buttons working. I have run the HP support assistant software and it says nothing else needs updating ?
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Nov 10, 2014
Windows 8.1 kept popping up to install update. I would refuse it. Then recently it updated itself. After that, i noticed it took a little longer for my laptop to boot. It would show a blue screen for a little bit then it would boot. Yesterday, I received an error (can't remember what it said) needed to restart because of an error. I ran the Hard Disk Test and Quick and then the extensive test. it stops at one sec remaining and noting happens. I did get a fatal device hardware error. Can the update to Windows 8.1 cause this to happen?
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Dec 19, 2014
I have a G710 (about a year old). I had some Windows problems recently and luckily managed to sort these out but I have recently discovered that my CD/DVD drive is not recognised by various programs. I have run Lenovo solution centre and that points me towards Windows Device Manager. That says that 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'. am not confident with this sort of thing but I really need to get this working.
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Oct 14, 2014
However, I'm using Linux. The button is completely not working - LED diode that's next to it isn't working too. I know it's driver issue, since touchpad requires driver with this feature. Is there such driver for this touchpad for Linux?
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Feb 17, 2010
Got a new Envy 15t and spent a couple of hours with it and then left town and had a big project and when I came back 3 weeks later and powered up, the password I always use didn't work.
If I had used a new/different password when I set this up, I would have written it down and I can't find anything in the file that would suggest I didn't use my normal PC password.
Is it possible that I never reset the password? If so, is there a standard password that the laptop is shipped with?
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Sep 24, 2014
How to get into the Bios of a Pavillion G6 laptop that has got a password protecting it. After 3 attempts I get the system disabled, it gave me a code 71690505 ....
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Jan 4, 2015
Laptop was working fine but for some reason is now starts up with a blue dialog box asking for an admin or power on password.
After several goes it now gives me a 'system disabled' dialog with the code 71086585.
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Aug 29, 2014
Grandpa did something to his computer. He has been locked out and the system will not boot.
"Power on Password" prompt, dont know the password.. three times and the code i get is:
52107170
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Sep 30, 2013
I'm trying to fix my neighbours computer, it's a Pavilion dm3 and somehow she managed to completly lock the system. When it boots it just asks for the administrator password and will not continue to boot, not even bios menu is available.
I've read some other posts on this forum that the way to unlock it is to post the "halt code" given when 3 passwords have failed, in my case that code is: 51019908
Also, how does one even end up in this state, I've never seen this kind of lockdown before?
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Mar 19, 2014
I have owned my HP ENVY TouchSmart 15-j105sa Notebook PC, Part No. F5D08EA for a few months now and would like to upgrade the HDD to a Samsung Evo 840 (500GB) SSD.Could I use the recovery discs i created when I had laptop to install the OS on the new SSD? I know I could do this with previous versions of Windows but with secureboot etc i'm not sure if that can be done with Windows 8 I know it can be disable in BIOS however, I have the latest bios update for my laptop as i check regulary.
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Nov 11, 2012
I have an interesting problem on my computer where it will boot, then crash, then boot properly. I'm not sure what is causing this (i turned on legacy for a while but reset back to defaults). I tried doing a windows reset already and this didn't work but I figure a complete factory reset should do the trick. I have burned recovery disks but cannot figure out how to use them. In the windows 8 advanced restart, I have tried the option to boot of usb as my dvd drive is external and it doesn't work. How to boot using the recovery disk? (the model is an envy 4)...
I managed to boot off them by turning off secure boot and changing the boot order to boot off usb optical drive in the bios menu....
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Jan 13, 2015
My friend laptop got locked with HDD password , I cleared cmos battery then tried once it went in to bios but in next boot it started asking system password in blue BOX.
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Jan 27, 2014
set a BIOS password on my HP DV8 1250 ea laptop a couple of years ago and now I cant remember what I set it too.
I want to install a fresh copy of windows 7, but cant as I locked down the BIOS and so cant boot from CD.
IF I enter tha password wrong 3 times I get the message "System Disable 5xxxxxx1"
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Sep 26, 2014
I bought a used HP envy x from amazon, windows 8. When it's delivered I tried to open it, there's only one user account, and it has a password... What should I do? I tried the password reset thing, but it didn't work?
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Mar 14, 2013
I have a HP mini Hstnn-157c with a bios password locked I tried three times to enter a password and it gave me an error code. The code is 2mc91228kb ....
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Jun 27, 2014
I have HP ENVY 15-j101ex NB. I installed UBUNTU and everything on the Hard disk deleted, Can i restore the windows 8.1 OS and How ? The Notebook still on the Warranty...
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Apr 23, 2014
I just bought a Touchsmart Envy 15-J117TX 2 days ago. I have a problem of connecting usb optical drive to my laptop.I don't know why DVD drive doesn't show in my computer!!! and in Device Manager, I cannot see DVD/CD-ROM drives?
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Feb 12, 2013
I have a 2012 envy 15 with Win8.1 Update 1 and a few days ago, i noticed that there was a newer version of my graphics card so I decided to update it.
After the installation, the computer screen became black and I only was able to see the mouse pointer, So i waited for almost half hour and then decided to turn of my computer. I restarted it and it kept seeing a black screen (the windows logo appeared during the boot).
As I couldn't do anything with my computer, I decided to Refresh it in hope that it will return to a good state. During the refreshing the pc restarted but the power light started blinking , like the computer was at Sleep, and when the refresh finished, the screen was good, but the light kept blinking.
I tryed to shutdow the computer but when i turn it on again I didnt ear the Cd rom making the usual noise and the lights where blinking.
So i decided to maybe put it in sleep, but when i tried it, the computer screen when black for a few seconds and the pc went wake immediately, and when i try to put it to sleep again, the Sleep option was gone.
Then I thought that something went wrong with the refresh , so i clean install windows from a bootale usb drive since the CD wasn't working..
But that didn't work either, and to make things worst all my computer fans stopped working. So now I end up with a pc with a clean win8 install, the power lights keep blinking (both power button and the side light), no ability the sleep the computer, no cd drive and no fans..
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