Lenovo B / G Series :: G710 Running Windows 8.1 - No CD / DVD Drive Installed
Dec 19, 2014
I have a G710 (about a year old). I had some Windows problems recently and luckily managed to sort these out but I have recently discovered that my CD/DVD drive is not recognised by various programs. I have run Lenovo solution centre and that points me towards Windows Device Manager. That says that 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'. am not confident with this sort of thing but I really need to get this working.
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Aug 12, 2014
I have a brand new Ideapad G710 with 1TB Serial ATA 2, 5400rpm with advertised speed of 3 Gb/s (= 384MB/s). I am running Windows 7 ultimate x64 with SP1.
When I test hard drive read/write speed (I used CrystalDiskMark) I get results of about 100MB/s, which is 3-4 times slower than it should be. I am not running any resource heavy applications (Resource monitor reports Disk I/O to be 0 most of the time in idle state). I have 3 partitions, each with 16-32GB paging file size and all are >90% empty. All partitions have been defragmented before testing.
Is this normal? Are there any lenovo drivers or utilities than I might be missing or that can slow/speed this?
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Apr 11, 2014
how to enable Wake on lan on G710 laptop. It works while in sleep mode but not in hibernate or shut down. Is this laptop cabaple for Wake On Lan in hibernate and shut down?
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Dec 4, 2014
I have a Lenovo G710 8GB i3. I wanted to swap out the slow 1TB WD HDD for an SDD, but the BIOS or windows installation just wont detect it. SATA is set to AHCI and boot is set to UFEI. The SSD works fine on a 5 year old Advent laptop.I have also tried a different SSD with Windows already installed on it, and that wasn't detected either.
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Mar 8, 2014
I recently downgraded my G710 from Windows 8 (which it came with), to Windows 7. The only issue I've noticed is that it does not display anything on screen when you use the function keys, such as the volume up or down, or bright ness up or down. The keys work, but it would be nice to see on screen that my volume is set at 2% vs say 100% when I'm turning it up or down.
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Mar 30, 2014
I have a G710 that I just purchased this week and just got around to setting up my cell phone to bluetooth some photos to it and found the G710 could not be discovered so I checked and found this error message in the properties status for the bluetooth as:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"...
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Nov 1, 2014
I'd been having problems with the microphone not picking up voice well after upgrading to Windows 8.1. I went to Lenovo's website and downloaded IDT audio driver version 6.10.6490.0 for Windows 8.1 64bit. I ran the exectuable that was downloaded and now the Microphone works much better however now Dolby Advanced Audio is unable to start. I get the following warning message everytime I start the laptop:
"Unable to start the Dolby Audio driver. Please restart the computer or reinstall the driver if the problem persists."
Restarting has not worked. Running the driver executable again did not correct the issue.
I found this solution on the support forums but it is unclear about what to uninstall in "Device Manager"[URL]..."Open Device Manager Uninstall the Audio Device Under Audio inputs and outputs"I have a Microphone, Speakers, and Stereo Mix listed under Audio Inputs and Outputs.
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Aug 13, 2014
I purchased a Lenovo G500 and I am wandering why do they not package a CD/DVD for the Windows 8 OS. I am thinking on downgrade it to Win7, but I am finding problems with GPT partitions.
I could erase all partitions and reformat it, but then I would loose the recovery partition and all possibility of reinstall Win8.
How could I extract this Win8 and get it into a DVD? [URL]
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Aug 13, 2014
I just opened my Ideapad u430, and immediately noticed that the windows OS was installed on the 500gb sata drive instead of the SSD. I'm pretty sure the whole point of the SSD portion was to install the OS on it to speed performance. Any tips on how to transfer the OS onto the other side of the partition without having the original discs?
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Jul 10, 2014
I purchased my new Lenovo G580 less than 1 year ago and over this time it has got slower and slower and seems to picked up a number of viruses. I am no expert so took it into our IT guy at work and he has reccomended a factory reset.
I dont think i received a disc with my laptop, how i should go about completing a factory reset and if windows will be automatically installed.
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Jul 16, 2014
I have been having issues with audio on my G500. One moment it works and the next it doesn't. I don't quite know what can be the issue. I have tried multiple browsers to see if that is the issue and it has not made a difference. I am running Windows 8.0, 64 bit operating system if that makes a difference. This laptop is not even a year old.
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Jun 10, 2014
I have a W500 running Windows 7 which unexpectedly turns off, usually when asleep but sometimes also while on. The turn off happens as if the power is lost (say, the battery/AC cord are yanked out). After a turn off like that, I sometimes need to reconnect the battery and the AC cord. Did some reading here and elsewhere on the web and came upon the electrostatic suggestion. Was able to get it to turn back on at least a few times by touching the underside of the laptop, but that worked inconsistently.
Since it mostly happens when the unit is asleep, I pretty much ruled out the temperature and software issues.
Decided to check out the memory section pin bending solution. My laptop has to have it's palm rest taken off to access the RAM modules. People kept referring to some RAM door pins but since mine doesn't have a special RAM door, I bent some pins on the bottom of the palm rest and so far, not power loss but too early to tell.
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May 29, 2014
I have a Lenovo ThinkPad W540 running Windows 8 (64 bit) connected to a ThinkPad Pro docking station and hooked up to a 24" widescreen monitor.
All was working perfectly for the past couple of days (since I got it) until today when the monitor will go blank, display a 'no signal' message, the laptop screen will flicker then after approx 15 seconds all is back to normal excepting the following message is displayed:-
I've tried clicking Yes and No with no permanent lasting improvement!!
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Feb 7, 2014
I have this beautiful laptop and I picked up an SSD since it doesn't come with one. I am placing it in the Caddy.
Is there a way to move Windows 8 to the SSD? I can't use a download an ISO from Microsoft since the serial is licensed to the machine. I would like to put it on a USB, or just install straight to the SSD.
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Jun 29, 2014
Id like to remove the 32gb msata Cache drive in my laptop so that i can upgrade it to a 250gb 840 for use as another storage device. I know how to physically remove the msata from the laptop i just dont know what i have to do before i do that. Can i just simply physically remove the drive and reinstall the drivers saved on it to my HDD or is there other things that need to be done first like disabling intel RST.
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Jul 27, 2014
From time to time, nearly every day lately, my computer will get an alert in the system tray that the SATA drive is disconnected. It will then freeze and not come back. I have to restart the computer and then I get a blue screen that says "INVALID BOOT DEVICE". Windows will then send me in to the system recovery screen where my only option really is to do a system refresh. I have also tried the Lenovo One Key Recovery. At this point the computer is like having a new copy of Windows on it.
Lenovo support says this is a software issue and my "warranty" doesn't cover it. The computer is only 5 months old and has had this problem for 2 months.
The computer will work for a short time, sometimes up to a week and will do it again. Lately I'm having to do this nearly every day, sometimes twice a day. I've tried updating the drivers, not updating the drivers (after a refresh), doing all the windows updates or not doing any updates at all and the results seem to be the same no matter what.
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Aug 14, 2014
Just purchased a G50-30 with win 7 x64. Decided to update the BIOS A7CN40WWW_64 from Lenovo website. The notebook version was A7CN23WW.
Upon reboot, after successful BIOS update, Win 7 booted with errors of Repair option or Normal boot up. Even re-installation of Win 7 will yield BSOD - ACPI non compliant.
Have changed BIOS settings defaults from UEFI to Legacy, it still does not work. This BIOS version is not stable. Can i request for the earlier version of BIOS ?
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Jan 6, 2013
After upgrading to Win 8.1 and trying to create the usb recovery drive, I get this error:"We can't create a reccovery drive on this PC. Some required files are missing.To trouble shoot problems when your PC starts,use your window installation disk or media".
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Oct 28, 2014
Have an Envy M6-K010DX notebook. Due to an internet problem while upgrading from Win 8 to 8.1, the PC doesn't properly boot and Windows Explorer won't load. Decided to 'Refresh' the OS and went to the F11 restore utilities. When I go to the refresh utility and follow the prompts I reach a message that says, "The drive where windows is installed is locked. Unlock the drive and try again." I've searched support for unlocking instructions and aside from some bootrec commands (that didn't work - probably because I don't have a Win 8 disk) not much is available.
The only access I have for running commands is via the Task Manager and F11 command prompt. What is this 'locked' drive, anyway?
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Jul 17, 2014
I was able to install a new: PNY Optima SSD7SC240GOPT-RB 2.5" 240GB SATA III Internal Solid State Drive (SSD) in my ThinkPad X220 model 4287. I installed the latest BIOS before the upgrade and did a clean install of Windows 8.1 Pro. The installed went smooth with no issues. I proceeded in installing all Drivers and utilities. Then I noticed that when I restart Windows, the BIOS does not recognize the drive and proceeds to try to boot from the Network, Intel Boot Agent. It does not seem to recognize the SSD drive.
The only way I can get it to boot from windows again is to TURN OFF using the power button and then turning it back ON. I tried the Lenovo SSD firmware update utility to see if my drive needed an update but it did not find any update for my drive. I also tried to the PNY support site and downloaded the firmware update to see if it found any updates for my drive and none where available. I hope LENOVO can release an update to their SSD firmware update tool to fix my problem. I am also not sure if any of the utilities that I installed may be the root of the problem. So right now the only way I can get Windows to load is to turn off and turn back on the laptop. Windows restarts will not work.
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Nov 6, 2014
I have a Lenovo Y410P that will not boot. The BIOS only sees to PXE boot. It does not attempt to boot from the Windows 8 installation disc, or from the hard drive that I reinstalled Windows on myself. I can boot to both of these on other computers, so I know they are not the problem. I'm thinking it's BIOS or motherboard related, but I'm not sure where to go from here.
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Dec 7, 2014
I get the same error on my lenovo y5070 when i try to install the wireless driver from setup,exe.My OS is windows 8.1 x64 and i tried to install the driver from the CD provided, but i got the same error when i try to install it from the support page from here. URL...moved off-topic post to its own thread. Changed subject to match content. Was: Re: Synaptics Touchpad Driver problem - no appropriate driver to be installed (G580 20150)
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Nov 11, 2014
Whenever I try to install the ELAN/Synaptics driver that I download from my laptop's support page I get an error saying: no Appropriate Driver to be installed.I'm on Windows 7 64bit...I've tried tons of drivers and I'm starting to get seriously annoyed. Non of them work all of them throw error messages and I'm getting more and more irritated with the obnoxious tap to click functionality. I don't even need the driver as I need the annoying tap to click disabled and maybe some kind of scrolling functionality would be nice if it's possible.
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Oct 24, 2009
a friend of mine has a DV9620us. I INstalled WIndows 7 Ultimate x64. I got pretty much everything working on it except for 2 things that I cannot remember how to fix.
1. The remote control that comes with it. I installed Wireless Assistant for W7, but it still didn't respond.
2. While I have the quick launch buttons installed, the mute button does not turn amber when muted. It's not a najor issue, but I would like to be able to have his laptop fully working the way he brought it to me (especially since it used to be mine.)
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Oct 8, 2014
I ran into the Dragon assistant not found issue. I called support and got a download link. When I try to install it, I I got an error message saying "Installation has stopped. Only entitled systems are allowed to use this software". I called support again and was asked for $69 to troubleshoot this issue.
I have an X1 Carbon, type 20A8.
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Sep 2, 2014
I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed". Checking the installations log of System Update I see
-Lenovo Power Management Driver 1.67.04.05
-Power Manager for Windows 7 6.66.1
And the Windows battery icon shows the info correctly. Is there any way to uninstall the updates?
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Sep 18, 2013
I recently bought an ideapad y510p. It came with win8 pre-installed and I don't have any recovery CDs. I plan to play around with linux on this laptop, but don't want to lose win8. So before I potentially reformat everything away, I'm thinking of making a clone copy of my hard-disk to an external USB drive. The general plan is like this,
1. make copy of laptop HDD to external usb drive
2. muck around with linux - and stupidly reformat everything in the process
3. get fed up with linux and want to go back to windows
4. copy back data from external usb driver to latop HDD
5. return to comfort of win8
Will using this tool (clonezilla) work in the above scenario? [URL] ...
My intent with the backup, is that after I "restore" things, the "one key recovery" button should continue to work as before.
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May 16, 2014
I have with my Lenovo B5400 is related to the battery. For about two months, on start up I get a loud beep and a message that says "The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system." It's impossible for the battery not to be genuine because I purchased it together with the laptop, so it's all original and stuff. Of course, the toolbar icon for the battery says "plugged in, not charging", so my battery is currently stuck at 88%, although it's not going down. Recently made a BIOS update, but nothing changed ...
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Jan 4, 2014
I think I mistakenly applied a Windows 8 Energy Management update to Windows 7 64 on a N586 and now the volume and display screen bars do not show.
I'm unable to reload the original drivers: error message "A later version of Energy Management is already installed on this machine. The setup cannot continue"
Now can I resolve this and reinstall the original Energy Management driver?
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May 9, 2009
I have a X200 with a Intel GS45 graphic card, which should use 256mb of the systems RAM.So far I only had 2gb of RAM, but recently I upgraded to another 4gb.Now the system says that it uses 2,96gb of ram, and the graphic card is listed with 1024mb of RAM.
The system I use is WinXP SP3 32bit. Why is so much asigned to graphic card? Is there an option to change the amount that is used by the graphic card? I don't think that the graphic card is using that extra RAM anyway.I read that it could work to add /pae to the boot.ini, but this didn't change anything.
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