Lenovo B5400 B / G Series :: Battery Installed Is Not Supported By System And Will Not Charge
May 16, 2014
I have with my Lenovo B5400 is related to the battery. For about two months, on start up I get a loud beep and a message that says "The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system." It's impossible for the battery not to be genuine because I purchased it together with the laptop, so it's all original and stuff. Of course, the toolbar icon for the battery says "plugged in, not charging", so my battery is currently stuck at 88%, although it's not going down. Recently made a BIOS update, but nothing changed ...
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Dec 10, 2014
Today I received my brand-new E540 from Amazon. Upon inserting the battery and starting the laptop for the very first time, I was greeted by the following error message:
The battery installed is not supported by this system and will not charge.
Please replace the battery with the correct Lenovo battery for this system.
Press the ESC key to continue.
The message has only appeared once and hasn't been shown on subsequent reboots.
I proceeded to install Windows 7 which worked fine. Under Windows the battery symbol in the taskbar would say "66%. Plugged in. Not charging". I then shutdown the system and re-inserted the battery. Since then the battery appears to be charging normally and when I inspect the battery symbol in Windows it says something like "89% charged. Plugged in. Charging."
Seeing how this is a brand-new laptop, do you think the battery is broken and I should return the laptop, or should I keep it since it seems to be working normally now.
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Dec 22, 2014
So I bought a new battery for my T430 laptop in August and it was working great. Then suddenly tonight it started giving me the error above: '' The battery installed is not supported by this system and will not charge. Please replace the battery with the correct lenovo battery for this system,''
I tried troubleshooting my uninstalling and reinstalling the Lenovo Power Manager. I also updated the BIOS. Neither of those gave me any luck. I tried getting rid of the microsoft acpi-compliant control method battery, but that keeps coming back.
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Dec 26, 2013
just got a slice battery 42T4739 for T430. I am getting an error - The battery installed is not supported by this system and wil not charge. Please replace the battery with correct lenovo battery for this system.
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Apr 15, 2014
I bought a genuine x220/x230 battery. After I power on the laptop, I got a message: the laptop doesn't support this battery. I tried to update the bios but nothing happend. The power manager said the battery voltage, performance, cycles, LGC battery. If I unplugged the laptop, it is works so the laptop can use the battery just not charge. If it was not a genuine battery I can't see these description or I should also?
Maybe this is not compatible with my x230 because it compatible just x220 and the seller didn't know it?
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Mar 11, 2013
Click My Account in the upper right corner and sign in with your Dell My Account in the popup box provided.Under the My Software section on the right side of the page, click "Download Factory Installed Software (My Dell Downloads)".Click the checkbox that agrees to the Terms and Conditions of the My Dell Downloads website and click Register System at the bottom of the page
It says service tag not supported. I got this laptop as an award from governemnt. It is n4050. I want to download dell webcam central software. My region that is Pakistan is not listed in there.
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Feb 9, 2014
One month ago I bought a Lenovo B5400 MB825GE with Windows 8.1 and I'm quite happy with it. The only problem I have got is, that the notebook won't change the audio output - automatically and most of the time even manually - from the speakers to the headphone, when plugged in.
I can "change" the output in the Windows "Sound" options but the problem here is, that it won't really work. I have got two devices in here, the first is the "Speaker/Headphone" which only represents the speaker. The second is the "Realtek HD Audio 2nd output" which means to be for the headphone. I have changed them to "default device" and to "default communication device" but the output won't change.
E.g.: Somehow (I'm really not sure how) I managed to change the audio output to the headphone. If I plug it out now, the audio output won't change to the speakers even if I change it in the Windows "Sound" option.
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May 9, 2009
I have a X200 with a Intel GS45 graphic card, which should use 256mb of the systems RAM.So far I only had 2gb of RAM, but recently I upgraded to another 4gb.Now the system says that it uses 2,96gb of ram, and the graphic card is listed with 1024mb of RAM.
The system I use is WinXP SP3 32bit. Why is so much asigned to graphic card? Is there an option to change the amount that is used by the graphic card? I don't think that the graphic card is using that extra RAM anyway.I read that it could work to add /pae to the boot.ini, but this didn't change anything.
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Jul 30, 2014
I received my y510p yesterday and the battery was at 32%. After charging it overnight, it's now at 34%.
I've been reading some threads on the matter, for example: [URL]... and whether my situation was similar, or different in the fact that
A) the other posts indicated a working battery for at least a couple of months, and
B) their systems are a bit older and it's possible Lenovo fixed the issue?
I understand there's a power management center in all Lenovo laptops and I can look at that...but even if the settings are to maximize battery life wouldn't this still allow for a charge above 33%?
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Dec 26, 2012
I recently got the Z500, working under Windows 8.I got a question regarding the battery charge. I work on the laptop for extended periods of time with the power plugged in. Since this is bad for the battery, is there any way to disable the charging or to perhaps remove the battery?I wasn't able to find anything similar for this model.
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Jun 26, 2014
My Lenovo G570 battery is stuck at 90%. It says plugged in, not charging. It just happened over night. Next day battery refuse to work.
In windows it says battery 90% and is not charging but battery has no charge at all. When I disconnet the A/C power laptop just shutdown immediately. As soon as I unplug the power laptop just shutdown as there is no charge in the battery.
I did reinstalled the Power management and also updated it. I all unplugged reboot in OS, restart, put battery back and boot into the OS back. Nothing seems to work.
I just installed Lenovo Energy Management in windows 8 before I was trying in windows 7. In the battery tab there are two options
Maximum battery Life Optimized battery Health. It is selected to "Optimized battery Health" and won't change regardless of power plan. I click on "Maximum battery Life" and when I open the app again it reset it to "Optimized battery Health".
Lenovo Solution Center say that battery life is GOOD. "Your battery is in good condition".
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Nov 4, 2012
I bought a new Lenovo Z580 this past June. Shortly after I began using it, a system message popped up explaining to me that since I often have my laptop plugged in, it would conserve battery life if I let the system change my settings so that the battery didn't fully charge -- this would save battery life over the longterm and I would be free to change the setting whenever I wanted to. Well, this has been the biggest mistake ever. I now essentially have a desktop because I cannot find any setting that allows me to change the battery to fully charge (it only charges to 40 or 50%). There isn't any mention of this feature in the user guide materials that I can find and none of the Power Options allow me to change the battery charge capacity.
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Sep 2, 2014
I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed". Checking the installations log of System Update I see
-Lenovo Power Management Driver 1.67.04.05
-Power Manager for Windows 7 6.66.1
And the Windows battery icon shows the info correctly. Is there any way to uninstall the updates?
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Jul 29, 2014
I have a 3 month old Ideapad z510. Last week, the battery indicator started getting stuck on 100%. So when the laptop is not plugged in, If it's about to die.
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Oct 13, 2014
I have a ThinkPad x240 that is about 2 months old running Windows 7. Everything has been working great until this morning. I was on vacation and did not use my laptop for a week or so. When I plugged it into my docking station this morning, I noticed that the battery was reading 0% charged and was not charging.
Lenovo Power Management showed that the battery is in good shape
Lenovo Power Management showed that there was "no activity" - not charging
Lenovo Power Management showed no battery #1 - battery # 2 installed but not charging.
Troublshooting so far
Tried charging with external power supply outside of docking station - No Change
Removed battery, powered unit up and removed all Battery items in Device Manager
Reinstalled battery and powered unitup - No change
Removed and reinstalled the Lenovo Power Management and Driver / rebooted - No change
Current state: No Power Management software on the laptop - just using the Microsoft stuff (Still not charging). What else I should be trying / checking?
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Mar 17, 2013
It's been about 5 months since I started to use my Thinkpad X230. Only three days ago it could work for 5-6 hours without charging. I could charge it at home, bring it to school and use it without charging. But suddenly the battery started to die in a short amount of time. Then I explored the battery settings a little bit. I found out it says "Battery Condition: poor" and "Your battery can 47% of its original full charge capacity."
It has warranty until 2015. So can Lenovo send me a new battery if I want so? Or is it a problem that warranty doesn't cover?
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Nov 1, 2014
Am I right in thinking that because System Update is not supported for the Yoga 3 Pro, the new tool for updating the system is the OneKey Optimizer?
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Nov 11, 2014
Inspiron 15 (7537) new laptop, it says startup"Warning: Battery Not Recommended for This System, the system will be unable to charge this battery.
strike F1 key to continue, F2 to run setup the utility.
This is recurring each time when i switch on my laptop, when i press F1 it is logged in and battery is charging fine, also hardware test passed.
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Mar 15, 2013
I have a Dell Studio 1735 and the battery won't charge and getting and error messge "Please connect a Dell 90W AC adapter or higher for best system operation". I have purchase a new Dell battery and Dell AC adapter and still have the same problem.
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Jan 19, 2013
I have been told by sales that the W530 will NOT support SSD's larger than 256GB. I wonder if it is sales gimmick since the SSD uses the SATA3 interface that works with standard drives > 256GB. But before I go on a limb and buy a big SSD, I need to verify if I am wrong.
Using a 480GB or 512GB SSD drive in the W530 thinkpad?
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May 2, 2013
what is maximum amount of RAM is supported by IdeaPad Y550 (4186-2EQ) and how to know that installed RAM is 1*4GB or 2*2 GB..
i want 8GB RAM... present is 4GB ie..
my system configuration is
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T6600(2.2GHz), 4GB RAM, 320GB 5400rpm HD, 15.6in 1366x768 LCD, NVIDIA GeForce GT240M, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, 1Gb Ethernet, Camera, 6c Li-Ion, Win7 Home Premium 64
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Jul 8, 2014
Ideapad z510 Full HD 1920x1080 Resolution is not supported !!! The company which i bought Z510 i7 laptop described the laptop as a Full HD but my resolution 1366X768, is that normally ? and all the sites said that this laptop full hd supporter ...
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Jan 26, 2015
Look' s like I have big problem:
1. When I plug charger in to my SL510 lights don't turn on. If battery are take out - laptop is impossible to turn on;
2. If I plug same charger to my second (old r60 thinkpad - lights is turning on and all boots normally);
3. I take charge from my second laptop and test on SL510 - lights still not turning on;
4. If I try to boot without charger (on battery) laptop is working fine.
Is it possible that - when my battery be empty I can never turn on my laptop?
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Nov 5, 2014
When i boot the computer to windows, a message pops up saying that i have to not charge the battery up to more than 70%.
It's says that i have to set up something in power consumption options but when i went there i didn't see something relevant to the battery lifespan(in french). Kow to set this up ? between i'm always on the sector (AC).
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Apr 14, 2008
My R61's battery level is at 0%. I have the Blinking orange battery Light and it won't charge at all.
I've reseated the battery, I've rebooted, I've gone to the Power Manager and Battery Maintenance to Reset the Battery. All with no effect.
The power manager claims that the battery is in "Good Condition."
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Aug 14, 2014
Just purchased a G50-30 with win 7 x64. Decided to update the BIOS A7CN40WWW_64 from Lenovo website. The notebook version was A7CN23WW.
Upon reboot, after successful BIOS update, Win 7 booted with errors of Repair option or Normal boot up. Even re-installation of Win 7 will yield BSOD - ACPI non compliant.
Have changed BIOS settings defaults from UEFI to Legacy, it still does not work. This BIOS version is not stable. Can i request for the earlier version of BIOS ?
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Aug 27, 2013
My X1 is about 18 months old. It was fine until today. The battery was low, so I plugged it in. The little blue light where the power connects illuminated, however the battery indicater in Windows did not change to show "charging", and the battery continued to drain.
Over the next hour or so I tried many things like shutting down, waiting, new A/C outlet, new power settings, etc. Tried the little reset hole on the bottom of the laptop. Nothing mattered... the little blue light is on, but the battery just drains.
Eventually, the battery drained and the X1 shut down. When I try to boot, I get a pre-boot message about a critical low power error, even plugged in, so my laptop is now a brick.This is a 3448-34U Thinkpad Carbon X1.
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Jan 5, 2014
I have a Lenovo y510p, and it doesnt charge over %60.
It says it is charging, but it doesnt. My battery plan is " maximum battery life " in energy management.
when i change it to the "optimized battery health" it says, plugged in, not charging.
I searched about it, but couldn't find anything. How to charge it to do %100.
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Jan 29, 2015
I have a T440P, Up to recently, I was in Windows 7 with Lenovo Power Manager set with threshold charging limited at 63%, So far so good. Now, Windows 8.1 has been installed from scratch (Not an upgrade).
The laptop with windows 8.1 still stop charging at 63%. But there is no Lenovo Power Manager available for windows 8.1. I don't find any solution to deactivate this limitation...
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Oct 13, 2014
I bought lenovo z-50 recently, when i plug in charger it shows white light that's okay.. But there's no other light to show that its fully charged or light turns orange to show its fully charge, something like that..
I'm talking about when laptop is turned off and you're charging.. When its powered on and you're charging then obviously you can see the percentage. Can I do something from the settings or its like that?
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