Lenovo X230 X Series ThinkPad :: Battery Installed Is Not Supported And Will Not Charge?
Apr 15, 2014
I bought a genuine x220/x230 battery. After I power on the laptop, I got a message: the laptop doesn't support this battery. I tried to update the bios but nothing happend. The power manager said the battery voltage, performance, cycles, LGC battery. If I unplugged the laptop, it is works so the laptop can use the battery just not charge. If it was not a genuine battery I can't see these description or I should also?
Maybe this is not compatible with my x230 because it compatible just x220 and the seller didn't know it?
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May 16, 2014
I have with my Lenovo B5400 is related to the battery. For about two months, on start up I get a loud beep and a message that says "The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system." It's impossible for the battery not to be genuine because I purchased it together with the laptop, so it's all original and stuff. Of course, the toolbar icon for the battery says "plugged in, not charging", so my battery is currently stuck at 88%, although it's not going down. Recently made a BIOS update, but nothing changed ...
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Mar 17, 2013
It's been about 5 months since I started to use my Thinkpad X230. Only three days ago it could work for 5-6 hours without charging. I could charge it at home, bring it to school and use it without charging. But suddenly the battery started to die in a short amount of time. Then I explored the battery settings a little bit. I found out it says "Battery Condition: poor" and "Your battery can 47% of its original full charge capacity."
It has warranty until 2015. So can Lenovo send me a new battery if I want so? Or is it a problem that warranty doesn't cover?
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Dec 10, 2014
Today I received my brand-new E540 from Amazon. Upon inserting the battery and starting the laptop for the very first time, I was greeted by the following error message:
The battery installed is not supported by this system and will not charge.
Please replace the battery with the correct Lenovo battery for this system.
Press the ESC key to continue.
The message has only appeared once and hasn't been shown on subsequent reboots.
I proceeded to install Windows 7 which worked fine. Under Windows the battery symbol in the taskbar would say "66%. Plugged in. Not charging". I then shutdown the system and re-inserted the battery. Since then the battery appears to be charging normally and when I inspect the battery symbol in Windows it says something like "89% charged. Plugged in. Charging."
Seeing how this is a brand-new laptop, do you think the battery is broken and I should return the laptop, or should I keep it since it seems to be working normally now.
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Dec 22, 2014
So I bought a new battery for my T430 laptop in August and it was working great. Then suddenly tonight it started giving me the error above: '' The battery installed is not supported by this system and will not charge. Please replace the battery with the correct lenovo battery for this system,''
I tried troubleshooting my uninstalling and reinstalling the Lenovo Power Manager. I also updated the BIOS. Neither of those gave me any luck. I tried getting rid of the microsoft acpi-compliant control method battery, but that keeps coming back.
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Dec 26, 2013
just got a slice battery 42T4739 for T430. I am getting an error - The battery installed is not supported by this system and wil not charge. Please replace the battery with correct lenovo battery for this system.
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Apr 30, 2014
I just purchased a new 6-cell battery (44+) for my X230. When I install it and restart, I get the message "The battery installed is not supported by this system and will not charge." After starting Windows I can see that the battery is in fact not charging.
I tried to make sure to buy a 44+ battery that I was told was compatible with the X230.
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Oct 30, 2013
My current x230 is set to "Automatically optimize for battery lifespan" under battery maintenance. I read that for this settings, it'll set your battery to hover around 80%~ base on Lenovo forum under w530 section. However, i'm always seeing my battery at 100% when AC is plugged in; Remaining capacity: 62.47 wh ; Full charge capacity: 62.47wh. Is it suppose to be lesser? I suppose it not healthy for the battery to be constantly kept at 100%. Any x230 users experiencing this too?
Would like my battery to last at least 2 years. usage :70% AC plugged in,30% on the go.
Updated to the latest Power manager 6.63.1
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Apr 15, 2009
I have my lenovo x230 laptop set to sleep when I close the lid. When I close the lid the "sleep" icon on the back of the screen lights up. But the batter will not last through the night on sleep mode. Within five hours or so, the battery is completely drained and I have to plug in and boot up the system. I've never seen such poor batter performance during sleep mode on any other laptop I've ever owned.
Another thread in this forum blames the USB port that allows you to charge mobile phones/etc. during low-power states and recommends disabling the "always power on" option fo this USB port in the Bios settings. At least my laptop still will not make it through the night in sleep mode.
At this point, it seems my ownly option is to use sleep mode only when the laptop is plugged in and hibernation mode when on batter power, which is disappointing. I've never had to worry about this in the past with other laptops. Perhaps/probably related is the fact that the lenovo ThinkVantage Power Manager (v. 7.16) hangs at the splash screen when I try to open it, so I've been trying to manage the power through the windows control panel power settings.
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Sep 2, 2014
I just updated my ThinkPad W520 using the System Update utility and after rebooting I realize that the battery icon is totally gray and shows the message "Battery not installed". Checking the installations log of System Update I see
-Lenovo Power Management Driver 1.67.04.05
-Power Manager for Windows 7 6.66.1
And the Windows battery icon shows the info correctly. Is there any way to uninstall the updates?
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Oct 13, 2014
I have a ThinkPad x240 that is about 2 months old running Windows 7. Everything has been working great until this morning. I was on vacation and did not use my laptop for a week or so. When I plugged it into my docking station this morning, I noticed that the battery was reading 0% charged and was not charging.
Lenovo Power Management showed that the battery is in good shape
Lenovo Power Management showed that there was "no activity" - not charging
Lenovo Power Management showed no battery #1 - battery # 2 installed but not charging.
Troublshooting so far
Tried charging with external power supply outside of docking station - No Change
Removed battery, powered unit up and removed all Battery items in Device Manager
Reinstalled battery and powered unitup - No change
Removed and reinstalled the Lenovo Power Management and Driver / rebooted - No change
Current state: No Power Management software on the laptop - just using the Microsoft stuff (Still not charging). What else I should be trying / checking?
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Dec 3, 2014
I am trying to do a clean install on my good, old Thinkpad X230 which came with 64-bit Windows 7 Professional. For some reason, I was not able to create a bootable media from the recovery partition. In any case, I wanted to avoid the recovery partition as I want a basic, non-bloated, and minimal install.
Hence, I downloaded a copy of 64-bit Windows 7 Professional from Microsoft/ digital river website. After performing the checksum, I used Microsoft's USB DVD Download Tool to make a bootable USB on Kingston Flash Voyager (USB 2.0; 8 GB; FAT32). BTW, just for the heck of it, I verified that it boots on my spare (and even older) Thinkpad X60 -- though it doesn't proceed when it sees that the X60 has a 32-bit microprocessor.
The relevant BIOS values and settings are as follows:
UEFI BIOS Version G2ET95WW (2.55)
UEFI BIOS Date 2013-July-09
UEFI Secure Boot Off
[URL] ....
I am posting this query after trying a number of solutions : rebooting from a USB flash drive on my Thinkpad X230. For some reason, nothing has worked and pressing F12 only shows the ATA HDD0 hard drive. Among other things, I have tried the following:
- Updated the Intel USB 3.0 eXtensible Host Controller driver using Lenovo's Thinkvantage Tools. Now it has version 1.0.9.254. Someone suggested to have at least 1.4.0.225 which is apparently available at Intel's website. I always considered downloading the device drivers from Lenovo to be kosher. Shall I download it from Intel's website?
- Disabled USB 3.0 from BIOS which made all USB ports to act as USB 2.0. Neither option works.
- Tried booting from all three USB ports (of which one is USB 2.0 and two are USB 3.0). Zilch.
- Have yet to try "reset BIOS to default" suggestion as it looked a bit of a last resort.
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Aug 13, 2014
Possible to connect a X230 through Mini Dock Plus Series 3 (with USB 3.0) to 2 pairs of external monitors using 2 x Lenovo Displayport Splitters?
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Feb 7, 2014
if its possible to run 2 external monitors on the Lenovo x230.
[MONITOR 1] [laptop screen] [MONITOR 2]
MONITOR 1= connecting via mini display port to HDMI >> to monitor
MONITOR 1= connecting via VGA >> to monitor
I tried the above but I cant get it working on all 3 only - the 1 external 1 laptop screen works. Does X230 grahics card was designed to handle that?
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Jul 19, 2014
I just purchased these 2 new dual monitors whose input connectors only come in HDMI, DisplayPort, and Mini DisplayPort. I'm using a X230 with a Ultrabase 3 and I can't seem to get the 2nd monitor up and working... My first one is being used through the displayport direclty on my laptop (left side).
Is it not possible to get both monitors using a combination of these cables? Would buying a converter (HDMI or displayport --> VGA) solve the problem?
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Mar 6, 2014
Just installed Windows 8.1 Professional and tried to update all drivers via System Update. After that i installed latest Ericsson drivers (H5321 gw mobile broadband network adapter), and.... nothing! 3G is not working at all, because Windows says "Device cannot start. (code 10)" on MbmLowExt device.
SIM card installed correctly and working perfectly on my phones.
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Sep 9, 2014
I just got a few weeks used thinkpad x230 which has w7 professional. I am thinking of an upgrade to w8.1 but not sure what to expect after the upgrade.
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Mar 15, 2014
I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add?
I have an mSATA SSD will this cause any issues...
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard
Win7 Pro 64bit
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Feb 27, 2014
I replaced dc jack by following hardware repair manual, but the laptop is not starting(zero response on pressing power button) afterwards. When ac adapter is connected, the battery light blinks three time, showing connection made. My suspicion is damaged key board or could be mother board. Does standby battery has anything to do with starting up computer?
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Dec 20, 2013
I got an X230 a few months ago and the power key has stopped working. It doesn't spring back like the other keys and pressing it has no affect. My laptop is under warenty so I plan on contacting the store I bought it in about a repair but I'm wondering is there any way for me to use the laptop in the meantime? Any way to turn the laptop on without using the power key?
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Dec 23, 2009
Trying to upgrade my wifi card. The machine originally came with Centrino 2200 card. I wanted to upgrade to Centrino 6205. I thought that all I had to do was ensure that I get a card that has a known/authorized FRU, as per the X230 FRU List. So I picked a card with FRU 60Y3253, but upon installing it, I get the all familiar "1802: Unauthorized Network Card" error. Why? What else am I missing?
Images of said card:
X230, W7 64-bit
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Mar 14, 2013
after few seconds of heavy CPU usage on my x230 termal sensors show temperature slightly above 100 degrees celsius. I think it's way to high and probably should call the service to replace the fan, clean the heatsink etc, but wanted to make sure.For comparison, my previous machine (x201) did not ever go above 85 degrees during similar tasks.
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Sep 10, 2012
Brand new X230 here, with the Lenovo wifi. It seems like when I first got it that it would reconnect to wifi after waking, but now, after having done all my software installation, system updates, bios update, etc. - at some point it stopped doing this. After waking I've tried turning wifi on and off, disabling and re-enabling the adapter, releasing and renewing the ip (it won't renew). Basically, after coming out of sleep it seems like the adapter just won't "wake up" fully and get a new ip address. All Windows and systems updates have been performed.
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Mar 19, 2014
my x230's fan is most of the time running full speed, and returns to regular (almost no noise level) for only a few minutes.I just got this x230 for less than a month and i notice this since most of my colleagues' laptops are all the time quiet compared to mine, which is a lot newer than theirs.Later on I will try the Full HW scan & see how it goes.
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Aug 29, 2013
I have a X230 (Dislay ports: VGA DP++). It is in a Port Replicator Series 3 with USB 3.0 (part number 433615W) (Dislay ports: VGA)
For display I have:
Lenovo Thinkvision 22" (no model number on case - 4 years old) 1680x1050 (Dislay ports: VGA DVI)
Benq GL2450 24" (Dislay ports: VGA DVI HDMI)
Numerous cables (DVI<->DVI VGA<->VGA HDMI<->HDMI)
How can I hook both monitors to the X230 for a dual external display (laptop monitor is not used)?
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Jan 19, 2013
I have been told by sales that the W530 will NOT support SSD's larger than 256GB. I wonder if it is sales gimmick since the SSD uses the SATA3 interface that works with standard drives > 256GB. But before I go on a limb and buy a big SSD, I need to verify if I am wrong.
Using a 480GB or 512GB SSD drive in the W530 thinkpad?
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Aug 20, 2012
I have a Lenovo X230 2324-3XU, and I cannot pair my bluetooth headphones to the computer. I can turn on the bluetooth with the Fn+F5 function, but the bluetooth icon doesn't appear in my icon tray, and I can't use the Add Device to discover the headset.
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Oct 5, 2014
I have a X230 (model 2357G) with a type 4338 dock. I'm currently running dual 1920x108 monitors via the dual DVI ports in the dock. But I wonder if the dual Displayports in the dock can handle something with a higher resolution like dual 3840x2160 monitors ?
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Sep 27, 2012
If I close the lid it goes to sleep and when I open the lid it is resuming . If I don't close the lid and it goes to sleep I can't wake him up, tried pushing the blinking power button, keys, trackpad nothing works...
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Dec 5, 2012
Having a bit of an issue with the GOBI3000 unit in my x230.
Tried out W8.1 on the laptop and didn't quite like the setup, so this evening I did the factory reset back to W7.
I've done the factory reset (from USB drive) every few months to get a clean slate going and never had any issues.
Except for today that is.
After getting into the clean windows 7 and trying to pull down all the usuall windows updates and Lenovo updates, the only thing that failed is the GOBI3000 device. Screenshot is included of what is happening.
Tried messing around with drivers as much as possible, uninstall everything, download the package from lenovo and tried again. Just did a second factory restore in the freak case the first reset had something happen.
Like I mentioned, have never had an issue with the system update pulling the drivers down for this before.
Couldn't really find much about this device not being able to start, so I'm at a standstill.
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