Lenovo W500 ThinkPad W Series :: Running Windows 7 Which Unexpectedly Turns Off?
Jun 10, 2014
I have a W500 running Windows 7 which unexpectedly turns off, usually when asleep but sometimes also while on. The turn off happens as if the power is lost (say, the battery/AC cord are yanked out). After a turn off like that, I sometimes need to reconnect the battery and the AC cord. Did some reading here and elsewhere on the web and came upon the electrostatic suggestion. Was able to get it to turn back on at least a few times by touching the underside of the laptop, but that worked inconsistently.
Since it mostly happens when the unit is asleep, I pretty much ruled out the temperature and software issues.
Decided to check out the memory section pin bending solution. My laptop has to have it's palm rest taken off to access the RAM modules. People kept referring to some RAM door pins but since mine doesn't have a special RAM door, I bent some pins on the bottom of the palm rest and so far, not power loss but too early to tell.
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Jan 3, 2012
I've got thinkpad W500 and the PrtSc key is not capturing screen I want to copy. It doesn't require the Fn key because it's labeled on top row ("sysrq" is below it on 2nd row on same button key).
-I also tried pressing Fn + prtsc just to see if that would work. Didn't work.
-Then I tried pressing Alt + prtsc... nothing.
-I even tried pressing Ctrl + PrtSc.... nothing.
I've looked all over Forum, no one addresses this, or at least not for the W500 (which is different from the other W510 through W540 series laptops. Or other ways to capture a screenshot?
Windows 7 (64) W500 4061-BV3
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Jul 4, 2010
I have a W500, ATI Mobility FireGL V5700, Windows 7.
When I press FN+Home and FN+END to regulate brightness up or down, the brightness symbols turn on and goes up/down, but the screen brightness is not regulated up or down but stays constant somewhere in between.
What can I do to get "brighness" working?
It has never worked, the computer is 2 months old. I have upgraded from Windows 7, 32 bit to 64, but brightness is still not working.
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Jun 14, 2014
I have a thinkpad W500 and I'm reinstalling Windows 7 after years of running linux (I got tired of my video drivers being unsupported due to the age of the card). However, when I attempt to install system update, I get the message "an error occured while gathering user information" and I cannot continue. How can I get the switchable graphics, power, and keyboard drivers properly installed? I don't really care about the rest of the software, it just that system update is the only way I know of to get it.
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Jan 6, 2013
In fact, my W500 is over 5 years old but I do not have any complaints on its performance except the WUXGA display is rather dim which makes it hardly useable on open-air. I do not recall that problem at purchase time. When googling around I see different reasons for a dim display
a) cabling - would not consider this beacuase the screen is not flickering and does not show any discrepancies - it's just dim
b) inverter - this is not a real inverter, is it?
c) display panel - it does not seem very difficult to replace
d) motherboard - I am unsure whether I would challenge a replacement
Is there a way to find out which way to start working around? I mean buying a panel if it comes out at the end that I had needed a new motherboard would rather make me blue.
Or should I accept the fact that time has gone and I have to look for an other computer because it does not worth bothering. What do you think?
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Jan 3, 2012
I have Thinkpad W500, Windows 7 Professional, 64bit. When I turn on laptop, i forget when (before or after Windows loading) it brings me to the FingerPrint icon. This part is ok because the laptop seems to continue booting without my clicking it which I prefer. (I don't even have my own FingerPrint saved in laptop and I find that strange. I bought this W500 used). After FingerPrint icon disappears, the User or Admin Icon is shown on screen. That picture needs to be clicked for laptop to continue booting up or loading up. No password required, just click the icon. I'd like for laptop to just bootup without doing anything, and go to the desktop page automatically (like all my other thinkpads).
How can I turn off that second Icon or feature? Is it a User or Admin icon? I'm only user of laptop so I don't need feature to use a password or to click the Icon.
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May 29, 2014
I have a Lenovo ThinkPad W540 running Windows 8 (64 bit) connected to a ThinkPad Pro docking station and hooked up to a 24" widescreen monitor.
All was working perfectly for the past couple of days (since I got it) until today when the monitor will go blank, display a 'no signal' message, the laptop screen will flicker then after approx 15 seconds all is back to normal excepting the following message is displayed:-
I've tried clicking Yes and No with no permanent lasting improvement!!
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Nov 24, 2013
When I plug in the AC adapter, my x1 shuts off right away. I have to reset the time in the bios to get it to work again. This happened right after I changed the keyboard. Now, it seems to be permanent issue. I thought it was an adapter issue but I have two adapters and both work fine.
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Nov 13, 2012
Month ago x200 works well. I leave it on table for a mont and do not use it at all. But now, x200 turns on only with inserted AC adapter charger. It does not turn on with only inserted battery (without AC adapter charger), just nothing happend when I press power button.
But battery charges and program "Thinkpad Power Manager" detects battery and it's charge. Battery is ok (tested on another X200 and works well).
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Dec 28, 2014
I have a w520 that is out of warranty. From time to time, the screen just turns off while I'm using it (no, not a dimming/screen off during idle isse). Everything else works perfectly though. I have to shake the laptop (lol, seriously...) and the screen comes back on! It's been getting more and more frequent. What gives? Is this a known issue? Is there some loose connection somewhere inside? What should I check?
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Oct 19, 2012
My x120e has been getting hot ever since I've got it.
Not doing much of anything, it'll be 75-80 degrees C. Full load, 95-99 C.
I've tried replacing the thermal compound, replacing the heatsink, the cpu is undervolted. It still runs quite hot. As I write this, the computer is 97% idle and still at 77 degrees C. It's sitting on a hardwood floor, so the vents on the bottom that I just blew out are clear.
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Sep 9, 2014
I got my w540 in about 2 weeks ago, and finally had a chance to start migrating everything to it last week. I bring my laptop(s) to and from work everyday and right now I'm bringing a w520 and my new w540. But everyday since I started bringing my w540 home with me when I get home the laptop is running when I take it out of my bag.
So yesterday and this morning, I made 100% sure the laptop was in sleep mode and nothing was running before I put the laptop in the bag. I get to work 15 minutes later and the laptop bag is about 150 degrees because the w540 is running even through the lid is closed.
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Apr 25, 2014
My X1 Carbon started running super slow since last week. The disk C: shows I still have 49.2 GB free space to use. So I think the problem does not relate to the space size. I am wondering if there is any way to clear something in my computer and make it run as fast as before.
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Nov 18, 2014
My W540 recently became unable to charge while the laptop is running. When the laptop is off, the battery will charge completely. As soon as Windows (or Linux) boots, the charge terminates and the computer starts running off battery power. The computer will boot without the battery installed, but the computer turns off as soon as either operating system is booted (a few seconds after the desktop appears).
I have tried a different power adapter without success (both adapters are Lenovo 170W supplies) and also put a different battery in (also genunie Lenovo battery) but the issue still remained.
The laptop is still under warranty, could it be the charging circuit on the motherboard? Will I have to ship the laptop back to Lenovo for repair? I am out at sea and might have to wait a while to get back into port to be able to ship the unit back to Lenovo, so I would like to investigate other options.
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Mar 19, 2014
my x230's fan is most of the time running full speed, and returns to regular (almost no noise level) for only a few minutes.I just got this x230 for less than a month and i notice this since most of my colleagues' laptops are all the time quiet compared to mine, which is a lot newer than theirs.Later on I will try the Full HW scan & see how it goes.
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Oct 5, 2014
I just purchased the E540. Running Win 7.1. I have 2 WD 3.0 Passport drives plugged into a USB 3.0 hub. The 3.0 hub has the correct cable for 3.0. They are not being recognized as 3.0 devices (I get a message). I updated the USB 3.0 driver on lenovo's site and BIOS is set to auto.recognize. I have also tried the 3.0 option in the BIOS but that didn't do anything. I also tried using the drives without the hub in one of the 3.0 USB slots but that didn't do anything either.
I have checked the forum but what I found was possibly purchasing a 3.0 cable (not necessary - my cable is 3.0 compliant) but that was for a Wn 8 system or updating 3.0 device driver (done). So much for plug and play.
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Jun 23, 2014
I was trying to run Factory Recovery utility on my W510, and after getting a message that no more than one copy of recovery set can be created (which is true - i already created one set a while ago), one of my local disks "disappeared". I still can see my System disk (C, but can't see or open my local disk (D.
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Jun 5, 2013
I'm running Win 7, and I have the most up-to-date drivers from the Lenovo site. I have turned on loudness equalization, but it has not worked. This is an across-the-board problem. What I mean by that is, this problem persists regardless of the application, which I happen to be using. For instance, I use Media Player Classic: Home Cinema to watch movies. If the volume is at 0%, as I begin adjusting it upward, the volume level rises. However, as I reach about 70%, the volume stops increasing. There are audio adjustments w/in the application to boost the volume, but they serve to provide minimal effects. Overall, the volume is incredibly low. If you're sitting more than a few feet away from the laptop, it is inaudible.
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Oct 4, 2013
I have installed Windows 8.1 on my R61 and have a problem with sleep/hibernate. It never goes to this state, iI should stead LCD switch off but computer still runs. The only way to get back is switch off power and restart.
If I manually disable wireless driver before pressing sleep, then it goes to sleep state successfully. Which driver i should use.
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Jan 5, 2014
I have purchased last December a Lenovo G505s laptop (A8-5550M). Everything worked great since last week.
Since then the laptop is shutting down unexpectedly. It usually happens when I play a video game.
I think it is sth about cpu or gpu temperature.
I noticed that it happens more "easily" when I use high performance energy plan.
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Mar 14, 2013
3days back droped my laptop? My system is Dell Inspiron N5010, it has a i5 processor and 6 GB of DDR3 RAM.
Basically, here's what happens:
1. I press the button to turn on my laptop
2. Everything seems to work fine
3. sometimes windows properly startsup and after 5-10min my laptop unexpectedly turns off???
4. today i tried to diagnose my laptop.. when i press F12 and strat diagnose after 2mins it turns of automatically ??
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Dec 19, 2014
I have a G710 (about a year old). I had some Windows problems recently and luckily managed to sort these out but I have recently discovered that my CD/DVD drive is not recognised by various programs. I have run Lenovo solution centre and that points me towards Windows Device Manager. That says that 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'. am not confident with this sort of thing but I really need to get this working.
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Jul 16, 2014
I have been having issues with audio on my G500. One moment it works and the next it doesn't. I don't quite know what can be the issue. I have tried multiple browsers to see if that is the issue and it has not made a difference. I am running Windows 8.0, 64 bit operating system if that makes a difference. This laptop is not even a year old.
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May 12, 2009
I intend to use it primarily for some fairly intensive gaming (Fallout 3, etc), media (music, movies), and general work stuff (web surfing, word processing, etc)
I have had an IBM for the last four years and it has served me quite well. My experience with IBM tech support was always good, and the one time I had to get it fixed it was returned promptly, no questions asked.
However there is an HP ProBook that looks quite appealing.
It costs $1865
It ships with Windows XP (important to me)
It has a 2.53 GHz Core 2 Duo Processor
It has a 512 MB ATI video card
3GB of DDR2 Ram
It has a 320 GB 5400rpm HD
It has a 17.3" widescreen 1600x900 display
And here's the kicker: a Blu-Ray drive
The Lenovo is a Thinkpad W500. It is generally quite similar in specs, and a bit cheaper, but it has a 15.4 inch screen (albiet a higher resolution one) and lacks the Blu-Ray drive..............
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues.
The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Helix turns on by itself after shutting down or putting into sleep. Disabled intel rapid start in BIOS. Cannot alter the “30 day standby mode” in settings because dependency package cannot be installed (issue 1).
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Feb 22, 2009
I was all set to buy an M4400 last week until I started reading about all the bios/driver/software issues people have had with them. Is the W500 a better choice for someone looking for stability out of the box?
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Dec 8, 2014
I have a x60s (t2400, 2gb ram) as a spare laptop (also just because i really like it).i know there are more models and that the cpu is solderd onto the mainboard. if i want a t7200 cpu, can i then just replace the entire mainboard? or does that later model have diffrent cooling wich my t2400 doesnt have?
secondly i hearred the discussion about 2 or 4gbs of ram. if i insert 4gb ram, then i just get 3 a 3.5 gb? and will an t7200 allow me to have more ram?and last is more an software issue; i use fingerprint to logon to windows 7 (home premium). is there a way i can set windows to only use fingerprint log on? (so you cant select other logon options).
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Aug 1, 2011
I'm having a bit of a strange problem with my Thinkpad X201.
I've been running Windows 7 Pro on it for almost a year without any problems at all, but the SSD I installed developed a fault and had to be replaced. I have the original Win 7 Pro DVD and have installed it from scratch on the new SSD but a few problems have come up.
W7 couldn't find any drivers for the network card or wireless card, and without a network connection it couldn't go online to find any - luckily I was able to download a network card driver via my desktop pc which I then installed on the X201, and when the Windows updates were downloaded and installed, the wireless also started working too.
However, the on-screen displays for the volume, brightness and Caps Lock functions don't work and neither does the Fn-F5 for wireless and Bluetooth.
I spent all of yesterday evening hunting various forums and downloading numerous drivers etc, but I still can't get the OSD to work.
I've tried Lenovo's System Update which downloaded some things and have also tried using the Intel video drivers etc but am totally lost now as to what to do next.
I know that the OSDs do work as they were all working perfectly on the original W7 install, I just don't know what the problem is now with this clean install.
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Feb 23, 2013
I'm running a Windows 8 Pro 64bit on my Thinkpad X200s. What is the absolute more ram usable and recognized by the laptop?
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Oct 2, 2014
Just received my x240 - everything is working as expected. However, I keep getting a notification to activate my windows?
It came preloaded with windows 8 and is currently activated - but states that it will expire in November. Whenever I try and activate it I receive this..
Did a clean boot and updated everything but still occurs.
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