Lenovo B / G Series :: G505s Is Shutting Down Unexpectedly
Jan 5, 2014
I have purchased last December a Lenovo G505s laptop (A8-5550M). Everything worked great since last week.
Since then the laptop is shutting down unexpectedly. It usually happens when I play a video game.
I think it is sth about cpu or gpu temperature.
I noticed that it happens more "easily" when I use high performance energy plan.
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Jun 30, 2014
I bought a Lenovo G505s laptop 4-5 days ago, but I have a problem. When I start Windows, it says 'battery not detected'. I found a topic about this, and I can fix it, if do the 'battery out, AC adapter in, deleteing Microsoft ACPI-Compliant Control Method Battery from device manager, shutdown, AC adapter out, battery in, AC adapter in' method The real problem is, that I have to do this every single day I wake up. Maybe it's because I don't updated BIOS, or it's a software/hardware error?
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Feb 18, 2014
I really don't know how to update the bios for the 505s. Where can i download the new bios update and also what are the steps that I have to take? Will the program just update everything once you press yes or will you need to go in to the bios in the start up or what?
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Jun 30, 2014
I've got a Lenovo G505s (A8 - 4GB) with Windos 8 64x.
There's an option in the BIOS called 'OS Optimized Defaults'. It has two choice, 'Win 8 64bit' and 'Other OS'. The default is in my settings is 'Other OS'.
The first one says: When load default values, will load pure UEFI mode default values.
The other one: When load dfault values, will load Lwgacy support mode default values.
So, just because I've got Win8. Am I have to use the Win8 possibility, or stay at the default one?
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Jan 5, 2014
I have had the G505S for 2 days and have been using it to play Football Manager 2014. However twice in that time it has shut down because it has overheated. When I power back on the fan kicks in and some serious heat comes out and dissipates after around 5 mins.
I have downloaded HWMonitor which reads around 90C when idling, however the AMD Overdrive programme reports around 42C when idling.
I have just installed the latest BIOS update and made the changes recommended at this link [URL] .... to reduce the processor power to 98% to stop it overclocking, but is there anything else I should be doing? Is the laptop faulty as the fan doesn't kick in and out to try and cool it down during gaming?
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Sep 30, 2014
My G505s A10-5750m processor is underclocking and locked at 2.05ghz. I tried changing settings in Lenovo Energy Management, Catylist Control is up to date, Bios is at 3.0, Amd Overdrive doesn't change anything beside GPU for me, whenever I try to adjust processor settings, it just goes back to what it was before. Temps are are 57C, but show 100 in HW monitor which it says for everyone.
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Aug 18, 2014
I have Lenovo G505 (59-380146) (APU Quad Core A10-5750 2.5 Ghz/ 6GB Ram) Windows 7 x64. Upgraded my HDD to SSD (Sandisk SDSSDHP256G FW:X2316RL).
System become rapid speed, windows boots in 8-10secs, HD tune transfer rate is between 357.3 and 409.6 MB/sec, simply everything just went perfect except Internet speed... With old HDD it used to be around 36-40Mbps, with SSD its now only around 11-13Mbps... My wireless card is Atheros AR956x. Drivers are up to date and downloaded from Lenovo support website. Tried old HDD - wifi works perfect.
I only write here because I tried everything...
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Mar 6, 2014
Long story short, the battery likes to play games as to when it is or isn't detected. If I plug it in to the charger before booting it tends to recognize the battery, but frequently when simply turning on the G505s it'll just not detect the battery (I tried seeing if it was detected in the Lenovo Solution Center in addition to the battery meter; it wasn't). It runs on battery, but it's incredibly irritating to have no info as to how much of a charge is left.
I just got this laptop yesterday, and I upgraded the BIOS firmware, and am currently running Windows 8.1.
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Jun 9, 2014
So i have the g505s a10.... A few weeks ago the unit would not boot after running awesome for several months. I have upgraded to Win8.1.
My problem is that with this newer uefi bios i am not able to view any of the files on the 505s hd with any of my other computers. I desperately need to resurect the 505 but do not want to run the one key recovery untill i can get some extremly important files first.
I have been a computer professional for quite awhile but have not worked extensively with uefi yet, Best i can tell, the only way to achieve what i am after is using another pc with uefi capabilities to access the drive.
What are my options to access the data from a 3rd party pc.
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Aug 1, 2014
I just bought new headset for my Lenovo G505S + adapter(mic jack + audio jack in one output) but when I speak microphone on headset is not working but in-built microphone is capturing sound. I checked Smartaudio settings setted on headset option on configuration of conector and neither of theese microphone was working so I set back default.
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Aug 9, 2013
I just purchased a G505s laptop, and I now realize that the function keys (F1-F12) operate as Lenovo hotkeys by default, and I need to press th "Fn" key along with them in order to get them to function in their original mode. This is not acceptable for my normal usage. I know with other Lenovo laptops, there is a BIOS setting that allows the user to either "disable" hotkey mode, or set them to "legacy" mode, but in the current BIOS/UEFI for the G505s there is no option to do so.
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Jun 30, 2014
I have a Lenovo g505s laptop , and when I play games while charging(plugged in) , the frame rates for every game drop to 15-20 fps. Is there any driver update that I require?
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Jul 28, 2014
When I connect my G505s laptop to TV via the HDMI port , the audio does not go through the TV.
I found similar topics, but nothing works [URL] ......
On CONTROL panel i select SOUND.
I do not have the HDMI Output listed under “Playback” tab, right click in the playback window and select Show Disabled Device and Show Disconnected Device. And still it didnt show the HDMI output. :/
Under Playback It shows only Speakers and Headphones. (Still after selecting Shoe disabled device and Disconnected Device). Under recording Stereomix and microphone.
What would fix this? Its my laptop missing any file/ program or driver? Or is there problem with audio card or display card?
( I download drivers from [URL] ....... so i mean its Updated).
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Sep 26, 2013
This is terrible, by using CPUz i can see that, whilst the laptop is charging, the clock speed drops down to 900mhz and fluctautes between that and 1400mhz, this is shocking, i can hardly watch youtube videos or even post this thread, the lag and slowness is unbearable. When running on battery power the CPU speed shoots up to 2500mhz and stays there,it never seems to go to its turbo speed either. Whilst charging, the laptop is unusabe, i cannot do anything on it.
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Mar 8, 2014
I am trying to connect my G505s to my Bose wireless speaker via Bluetooth. I am not able to find anything relating to Bluetooth in my Device Manager and no Bluetooth drivers. The Bluetooth symbol does not appear in my Windows Taskbar as I've seen it on other PCs. I am running Windows 8.1.
Things I have done so far:
- I downloaded the Atheros,Broadcom driver for Windows 8.1 (8.0.1.306/12.0.0.7850) from the Lenovo website. When I try to install it I am told that there are no valid drivers to be installed.
-I followed the instructions from Windows which said to go into Settings > Change PC Settings > PC & Devices and ensure that Bluetooth is there. Microsoft states that Bluetooth capable computers should have a Bluetooth settings page in here. I don't have one.
- From some reading online I came across instructions to run services.msc and change the Bluetooth settings in there. I followed these instructions and didn't have any luck. All of the Bluetooth listings in here state that Bluetooth is running.
- Made sure that my computer setting to locate other devices is enabled.
I'm not really sure if this computer is Bluetooth ready or not. If it isn't, I'm not sure why there are Bluetooth things "running" in services.msc though...
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Dec 20, 2013
I recently bought a Lenovo G505s about a month ago. Everything is fine with it until i downloaded Steam and downloaded some games. 3 of the games i downloaded are shooters and therefore require the left mouse button. But when i click it to shoot, it doesn't respond sometimes and is very laggy. This is not the fault of the game as i tried it in different ones but the problem is still there. i tried to switch round the buttons (so that the right button is to shoot and the left to aim) and it works fine...
If it is needed here are some specs for the pc:
AMD A8
6gb ram
WIndows 8.1
Also the buttons and trackpad work completely fine with everything else except games including Minecraft. it seems that when i am moving with WASD the button doesn't work but the right click button does.
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Jun 30, 2014
The hardware scan showed that the video memory test and texture pipeline test failed.
The result code I got was WVC007005-HJ9A1F.
Device:AMDRadeon8550GVideoController1
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Jun 10, 2014
I have a W500 running Windows 7 which unexpectedly turns off, usually when asleep but sometimes also while on. The turn off happens as if the power is lost (say, the battery/AC cord are yanked out). After a turn off like that, I sometimes need to reconnect the battery and the AC cord. Did some reading here and elsewhere on the web and came upon the electrostatic suggestion. Was able to get it to turn back on at least a few times by touching the underside of the laptop, but that worked inconsistently.
Since it mostly happens when the unit is asleep, I pretty much ruled out the temperature and software issues.
Decided to check out the memory section pin bending solution. My laptop has to have it's palm rest taken off to access the RAM modules. People kept referring to some RAM door pins but since mine doesn't have a special RAM door, I bent some pins on the bottom of the palm rest and so far, not power loss but too early to tell.
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Nov 17, 2014
I have found that when playing games like Far Cry 3 or Dragon Age: Inquisition, my Y410 will shutoff at random points..Here is the event log leading up to that.
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
I do have the auxilary fan installed.
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Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).
I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.
I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).
Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Apr 17, 2012
My ThinkPad Edge E320 isn't but a few months old, but I have been noticing a problem with it. I want to know if others are facing similar problems and if there is any solution for it.
The laptop powers off completely when I move it. But I have noticed that it does not happen if I am REALLY careful with it, and move it holding the two sides.
There seems to be a 'soft-spot' on the underside of the laptop that causes it to switch off immediately when it's pressured. And moving the laptop holding it at the bottom causes exactly that.
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues.
The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Helix turns on by itself after shutting down or putting into sleep. Disabled intel rapid start in BIOS. Cannot alter the “30 day standby mode” in settings because dependency package cannot be installed (issue 1).
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Mar 2, 2012
Yesterday, I saw on the Lenovo System Update app, that I had couple critical and optional updates. These were the updates:
WER Patch
Lenovo Comm Utility
Lenovo Power Management Driver
ThinkPad Power Manager
Intel WLAN Driver
BIOS 2.60.1.14
There were couple updates on the Windows Side. I ran all of them in one session so I can't really say if windows messed up something or the System Update is responsible but since yesterday I can no longer shutdown my x230t i7 Win 7 Pro. I closes the desktop and then it gets to the screen where you'll see a spinning wheel and the words "Shutting Down":
But it will hang there forever and never actually shuts down. I have to press and hold down power button to shutdown.
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Jan 9, 2009
ok so i bought this dv9000 from best buy over a year ago(meaning my warranty is over . And i had some problems with it a few weeks ago .
1. My hard driver died completly on me .
2. My uncle gave me his hard drive and i tried installing win XP
That didnt really work cause i couldnt figure out the graphic driver.
3. A friend of my dad`s installed windows vista(ultimate edition )
and everything works perfectly fine ......
With one exception ! whenever i try installing a game( WoW) it works but i cant get the 3rd expansion installed ... it goes up to 30% and it automatically shuts down without a warning or whatnot . The thing is that i THINK my vent is dusty ( not sure thats why im asking you people).
SO WHAT SHOULD I DO ? is it the vent ? im more than grateful to whoever tries to help me out with this .
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Apr 18, 2010
I have 1yr old Dv5T running on Win7 64-bit OS. It has 4GB RAM, 250GB hitachi HDD, Nvidia 512mb VGA, Core2Duo 2.53Ghz CPU. Recently it stopped working as it should.
While ago, I downloaded some torrent where it had viruses(however I cleaned them) and after that everything started If I remember everything as it is.
While watching youtube, it stopped running..no mouse movements, screen was still on the last frame, no control+alt+del or anything else..I had to force shutdown the notebook.
Then I started it again where I didn't show anything on the screen at all..No POST or rest - only black screen. After couple of tries later, I could open it again. I tried to run antivirus software and it suddenly stopped working again. Again couple of tries to run it... Weren't able to do something with that anymore.. I tried to check HDD using HDD enclosure on different PC. It passed bad sector test(found1, repaired1), I ran a virus test on it(found5,cleared,disinfected5), I tried manual chkdsk command and it passed it too... I defragmented it, and put it back.
But I faced the problem again...Since last time on notebook i scheduled a chkdsk, it doesn't let me open the PC anymore..Everytime it starts chkdsk and stops on the last procedure - everytime on different percentage.
I ran self-test on notebook.: RAM test passed, HDD quick test - stopped on this one again. I ran CPU stress test - after some iterations black screen was coming and again I had to force shutdown.
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Apr 22, 2012
A few days ago I was casually browsing the Internet when my HP Pavilion DV7 shut down suddenly. I powered it on and it loaded to the Windows Screen and then powered off again. I removed the battery an the memory (I have 2 4gb DIMMs) and put the battery and one of the DIMMs back in but the issue remains. It's a very odd issue - when I press F2 to go into memory test it begins to cycle through a memory check and then powers off again. When I try to boot into recovery mode or safe mode it also shuts down.
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Sep 28, 2011
I have had my laptop for about a year already. Once every session (every time I turn on and shut down), my laptop randomly and unexpectedly freezes. The freezing issue last up 1 min - 2 min. Thinking it was a virus, I restored the laptop back to factory settings. The freezing continued.
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Feb 8, 2013
I am using Dell Inspiron 15, Model 3520. I bought laptop in January 2013 and its started giving this kind of error.
When I am using it continuously its working fine , when i go away from system(kept idle for sometime) it gets shutdown. So I need to re-login and it closes all the application which i was using before shutdown.
I already did some initial checks like scanning entire system for virus(i hardly have any data on system) and Dell online PC Check which passes all the test.
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Oct 27, 2014
my Laptop computer switches off unexpectecdly (without warning) when on battery, at times without getting to Low Battery Level or the Critical Level. when i do HP Battery Check with HP Support Assistant on my laptop, the result i get is my Battery is good.
Another issue i am having is that my Laptop doesnt go to sleep after some minutes of idleness as it was set to do on battery or plugged in to power. any information i can get on resolving these issues.
Product name: HP Pavilion dv7 Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1
Aged 2 years 1 month.
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Jan 28, 2015
My laptop (Acer Aspire 5750) has been freezing ever since the day I purchased it. I've had the laptop for about 2 years and done clean installation of Windows multiple times to attempt to fix the problem. It happens to freeze unexpectedly during usage of the latop and even when I'm away and come back it is frozen which leads me to turning the laptop off and on. I do have SquareTrade warrenty on my laptop and I sent it in so I can try getting the problem and fixed; but I got it back.
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