HP Envy 4 OS/Software :: Booting Recovery Disk In Windows 8?
Nov 11, 2012
I have an interesting problem on my computer where it will boot, then crash, then boot properly. I'm not sure what is causing this (i turned on legacy for a while but reset back to defaults). I tried doing a windows reset already and this didn't work but I figure a complete factory reset should do the trick. I have burned recovery disks but cannot figure out how to use them. In the windows 8 advanced restart, I have tried the option to boot of usb as my dvd drive is external and it doesn't work. How to boot using the recovery disk? (the model is an envy 4)...
I managed to boot off them by turning off secure boot and changing the boot order to boot off usb optical drive in the bios menu....
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Oct 17, 2011
I am so tired of receiving Low Disk Space on recovery (D). I have done everything it asked. Empty Recycle Bin which is EMPTY. I am not a computer wizard but it seems unfair that I have pay over $150.00 year to correct this problem once a year. I have checked a lot of places and it just keeps telling me the same thing. That doesn't work.
I did just install a HP wireless printer 3052A
HP Pavilion dv6000
Windows Vista (home version)
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Feb 19, 2015
I have a new Acer Aspire E1-572 and after setting it up, created a Windows 8.1 Recovery USB. When testing it, I find that when booting from the Recovery USB,
I'm prompted to select my keyboard and then to boot from the EFI USB. It then restarts and prompt me to select my keyboard etc.
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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Aug 27, 2014
I reinstalled windows 7 home premium on my machine, using the same serial number as the one that came with the laptop (I found the serial number by downloading some software that scanned my computer and told me what it was).After installing windows, it told me that it was not genuine. I imagine that it is because it wasn't a version of Windows that has all that HP software pre-loaded on it. My hard drive still has a "recovery" partition, but what to do with that, or even if I can do anything with it anymore. So how can I make my Windows 7 home premium genuine? Do I have to reinstall another version of windows 7 home premium with the HP software included? Where do I find such download? Since I don't have a recovery disk, can I use that "recovery" partition of my hard drive for something?
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Mar 3, 2014
One Key Recovery (Windows 8) doesnt give an option to create a recovery disk.
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Feb 3, 2015
I have bought Dell Vostro 5460 come with Windows 8, when i bought. it don't have preinstall DVD but it have Windows 8 sticker on my laptop, and at first i not create a system image and system repair disk, and my friend installed windows 7 on my machine and format all hard disk. my question it is possible that i want to make laptop like first time that have Windows 8.
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Nov 13, 2014
I was trying to install windows 7 when i got the "Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GTP disks etc" Error.
I know i needed to disable something in bios but this laptop's bios isn't very detailed , i tried disabling the Legacy boot and now the laptop doesn't boot up anymore, not even in bios. When i power it on all i get is a black screen and the Caps lock blinks twice.
I tried pressing the windows key+B+ power button for one second while the laptop is shut down but it didn't do anything.
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Aug 22, 2014
The hard drive on HP G62t-350 CTO Notebook was failing. I was able to create a recovery USB in the Recovery Manager. I installed a new 120 GB SSD. The original hard drive was larger, can't remember now but 250 or 500 GB. I know the Recovering the System after the Hard Drive is Replaced (Windows 7) says "To avoid problems, install a hard drive as large or larger than the replaced hard drive," but that's a question for later.
Computer booted fine from USB (in fact, is set to boot from USB if present by default). Recovery Manager starts. I choose minimal install. It goes through the process of partitioning the SSD and copying files. Then says to remove external media and reboot, computer will reboot several times during the process, blah, blah, blah. I pull out the USB and reboot, but after POST I get "No bootable media present".
If I try to reboot leaving the USB in, it boots to USB and we're back at the beginning. I am able to confirm with a rescue disk that the SSD has one NTFS partition that has had Windows files copied to it, and a large amount of unallocated space. (Something like 60%/40%.)
How do I make the hard drive bootable, and if it were bootable, would the recovery process complete?What's going on with the partitions? Is it creating the recovery partition first, and then after boot the recovery partition installs the OS? If so, I might have to abandon this process because since I'm moving to smaller storage, I don't want to devote half of the drive to a recovery partition.
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Sep 8, 2012
i have a hp 620 notebook, and it is given me an error message "non-system disk or disk error" after i turned it on. it had worked find in the morning and now it is displaying this error message and i cannot log into my notebook. i tried to recover it with hp recovery but it said "data is not valid.
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Mar 19, 2014
I have owned my HP ENVY TouchSmart 15-j105sa Notebook PC, Part No. F5D08EA for a few months now and would like to upgrade the HDD to a Samsung Evo 840 (500GB) SSD.Could I use the recovery discs i created when I had laptop to install the OS on the new SSD? I know I could do this with previous versions of Windows but with secureboot etc i'm not sure if that can be done with Windows 8 I know it can be disable in BIOS however, I have the latest bios update for my laptop as i check regulary.
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Oct 28, 2014
Have an Envy M6-K010DX notebook. Due to an internet problem while upgrading from Win 8 to 8.1, the PC doesn't properly boot and Windows Explorer won't load. Decided to 'Refresh' the OS and went to the F11 restore utilities. When I go to the refresh utility and follow the prompts I reach a message that says, "The drive where windows is installed is locked. Unlock the drive and try again." I've searched support for unlocking instructions and aside from some bootrec commands (that didn't work - probably because I don't have a Win 8 disk) not much is available.
The only access I have for running commands is via the Task Manager and F11 command prompt. What is this 'locked' drive, anyway?
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Sep 26, 2014
I bought a used HP envy x from amazon, windows 8. When it's delivered I tried to open it, there's only one user account, and it has a password... What should I do? I tried the password reset thing, but it didn't work?
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Nov 3, 2014
I performed a system recovery to factory settings that resulted in my Disk space being distributed differently than before. I have a lot of unallocated space as you can see bellow. I need to know how to fix and how to prevent this from happening the next time I perform a recovery. Also, is it normal for the RECOVERY (D) partition to show multiple times in Disk Management ?
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Nov 13, 2014
I'm installing Windows 7 x64 on my HP Envy 14 2090.
Setup cannot find my harddrive, presumably because a SATA driver is missing. I have tried the supplied SATA driver from HP driver download page for my model, but they don't work. I've tried various others, still no luck.
The harddrive is found by BIOS. The harddrive has been working without a hitch for years, right up until I tried a re-install.
PS: I'm not using the HP recovery DVDs, since these install all sorts of unneccessary software I don't want. (Why do all major laptop producers add this crap?)
Where can I find the correct SATA drivers for use with Windows 7 x64 installation?
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Jun 27, 2014
I have HP ENVY 15-j101ex NB. I installed UBUNTU and everything on the Hard disk deleted, Can i restore the windows 8.1 OS and How ? The Notebook still on the Warranty...
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Aug 13, 2009
I want to boot my vista, and I cant make it do that, all it wants to do is boot the RP.
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Oct 31, 2014
thru HP tech support tried to recover my notebook with no success. instructed to purchase recovery dvd's (they don't offer a usb flash option and I have no internal dvd). they told me to find an external drive so I purchased an HP. they told me to:
- restart my machine with dvd#1 in place and tap F9 to get to boot device order to USB CD/DVD ROM drive
- windows starts loading files
- I can hear the writer spinning up
- recieve an error "boot disc cannot be found", press any key to continue
- windows starts loading files and atempts to start
- restoration incomplete, hit retry
- cycle repeats
HP support said to tap any key as window tries to load - no luck
When I get to the HP Recovery Manager - I've tried System Recovery and Minimized Image recovery - same results
My question is - can my system load from the external DVD drive if it was never activated (ie drivers) thru windows? Can it be done outside of windows? Seems like it can't read from the disc
Can my recovery discs be copied/transferred to a USB flash drive to avoid the external drive completely?
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Aug 23, 2014
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
Because of this I've not got a backup partition containing my drivers.
My fingerprint sensor has stopped working. It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
Where do I get the driver for this?
Also, I now no longer have HP Recovery Manager that had all of the drivers. Where can I download this?
PS. I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
These are the only two things that no longer work and it would be handy to get them sorted.
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Nov 11, 2014
I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
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Apr 12, 2013
I have purchased Hp Envy 4 with windows 7 recently, By accidently I have lost recoveryMgr.exe files which was originally in D drive.. how can I re download this, (I formatted d drive accidenly)
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Jan 8, 2015
I have an HP ENVY dv7 Notebook. When the computer was new I tried to make a recovery disc set. When finished I would check the discs ( DVD - R ) I would get a message saying the discs did not write correctly. Tried discs from three different packs, still the same. Called HP Support and they went through the procedure with me, still the same fail. I was told me not to worry if I ever had to have the discs because of a crash they would send them to me for free as they have a record. Now I will be using this computer mainly on the internet and think I should have the discs just in case. Called HP and was told no record, no free discs and it will cost a lot to make the discs. Is there any way to make discs or put the info on a hard drive? I do not know if the computer thinks I made a copy or not since the copies I thought I was making were defective.
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Oct 22, 2014
I recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
This has failed and I am now stuck in a loop!
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Aug 27, 2014
My laptop is HP Envy m6 Notebook PC(model number: D1E93UAR#ABA). Is this laptop has any software to burn files to disk?
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Nov 25, 2009
Bought my Vaio only a couple of months ago. Thought it was the best thing in the world. When I finally got it and turned it on it kept reminding me to make Recovery Disks!
Finally got around to doing that and stored them in a safe place.
Seeing that I had bought it at a certain time I was receiving the upgrade to Windows 7 Home Premium for free. Now mind you, everything was working fine on my laptop up to this point. Windows Vista 64bit Home Premium was doing a fine job. Well, after receiving the upgrade I went ahead and installed it. Also did the companion cd that came along with the upgrade. Went to sony esupport webpage and downloaded all upgrades from there.
This is where things started to go wrong. For some odd reason, some of the upgrades from the esupport webpage would not install, mainly the WinDVD program for my Blueray player.
Idid everything that I knew possible to get it to install. Nothing worked. I finally got to the point where I was about ready to call Sony and tell them to take the dang thing back. Now here is where I start to make mistakes. Being as frustrated as I was, and not thinking about the possible consequences...I inserted the recovery disk into my laptop. Turn off the laptop and restarted. Up pops the menu to erase all the stuff from my C: Drive.....and that's what I did. After all was said and done and while trying to restore my C: Drive, I find out that the first disk that I made is corrupt. Mainly the P23.sny file. If I could somehow possibly get this file from someone then I could make a new recovery disk and start all over again. I've looked on the laptop to see if that specific file is there and alas it is not......don't know why either. I need help in a big way.
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Mar 18, 2009
I just got a new XPS 1530 with Vista Home Premium 64 bit. I'm told, before I do anything, I should make a Recovery Disk. How do you do that?
I think the recovery disk is used in case everything crashes.
It's different from a Boot disk (which isn't needed anymore, since you can use the OS installation disk to start Vista if needed).
Also, I'm not talking about System Restore, which reloads your system from a time before your last SW install.
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Sep 18, 2008
Bought 5530 in August but already need to run recovery disks as the photo gallery constantly crashes and using restore to an earlier date does not work. I burnt two DVD's when I got it and they looked OK. However after changing start up in BIOS to dvd drive then restarting holding down f8, when pressing the complete restore tab nothing happens except a message saying no restore dvd or HD can be found. Cannot think what to try as the disks and dvd drive appear fine. I wish they included the disks with machine like sony do then you would be 100% sure it is not the disks at fault. Anyone else encounter this? I am sure the problem with the photo gallery is not a virus as I do not use the machine on the internet
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