HP Envy 4-1050 Recovery :: Purchased Recovery Discs - Can't Load From External DVD
Oct 31, 2014
thru HP tech support tried to recover my notebook with no success. instructed to purchase recovery dvd's (they don't offer a usb flash option and I have no internal dvd). they told me to find an external drive so I purchased an HP. they told me to:
- restart my machine with dvd#1 in place and tap F9 to get to boot device order to USB CD/DVD ROM drive
- windows starts loading files
- I can hear the writer spinning up
- recieve an error "boot disc cannot be found", press any key to continue
- windows starts loading files and atempts to start
- restoration incomplete, hit retry
- cycle repeats
HP support said to tap any key as window tries to load - no luck
When I get to the HP Recovery Manager - I've tried System Recovery and Minimized Image recovery - same results
My question is - can my system load from the external DVD drive if it was never activated (ie drivers) thru windows? Can it be done outside of windows? Seems like it can't read from the disc
Can my recovery discs be copied/transferred to a USB flash drive to avoid the external drive completely?
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Mar 19, 2014
I have owned my HP ENVY TouchSmart 15-j105sa Notebook PC, Part No. F5D08EA for a few months now and would like to upgrade the HDD to a Samsung Evo 840 (500GB) SSD.Could I use the recovery discs i created when I had laptop to install the OS on the new SSD? I know I could do this with previous versions of Windows but with secureboot etc i'm not sure if that can be done with Windows 8 I know it can be disable in BIOS however, I have the latest bios update for my laptop as i check regulary.
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Jul 8, 2013
I have a pavilion dv7-6b50ei notebook pc bought 2012. It always gives a command prompt pop up which doesn't stay long enough to read. I also felt there's a virus on it which my anti-virus couldn't solve so I tried factory resetting but when I restart and press F11 it gives an error(something like a boot.. is missing). so I tried my recovery discs. Disc 1 of 4 ran fine but disc 2 keeps stopping with an error.
Now the laptop doesn't load as I think the OS has been formatted during the recovery and don't know what to do. I feel disc 2 is bad too because it also gave an error while trying to copy it to a USB pen drive. I have also tried an external dvd and run the hp test on the hard drive; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem.
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Feb 21, 2010
Will I be able to recover later with just the discs and a completely clean HDD
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Feb 3, 2015
I have been told that I must pay for a recovery disk when I buy this laptop (HP Pavilion 15-p189sa with Windows 8.1). I have also been told that I must buy it because when attempting to recover my laptop and reconfigure it to manufacture settings, this can only be done once.
Once this has been done, it cannot be done more than once unless I have a back-up/recovery disc/USB that PC world are offering.whether it is possible for me to make my own recovery disc/USB and avoid this 'once-only' limit? Or do I need to buy one from a store?
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Mar 14, 2013
I purchased a HP Pavilion g6-2320tx Notebook PC two weeks back. I was not able to make a recovery discs. On closer look I was surprised to know that it had six primary partitions, including two recovery drives. While making recovery discs, it (Hard Disk) crashed. My Hard Disk is replaced within 15 days of purchase. Now I am waiting for Operating Softwares Disc from HP. I just wanted to know that can I get a Recovery Drive as we get it at the time of purchase (Factory Reset).
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Oct 20, 2014
I have a HP touchsmart envy 15 and I am trying to restore computer to factory default. About 6 months ago, the computer said I could make a boot disc and be able to use that to restore my computer to factory and after I make the boot disc, I can delete the recovery partition as it will be stored on the disc. So I went ahead and make the disc (it turned out to be 4 discs) and the computer deleted the partition. Now I am here trying to use the discs to restore to factory, however, my optical drive isn't detected when the bios is booting. Because of this I need to turn those 4 discs into a bootable USB thumb drive. I have looked all over and there are many different ways of converting 1 disc into usb, but not 4.
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Sep 12, 2012
I just purchased a new Pavilion m7-1015dx Laptop and need to make the System Recovery Discs ... (which I realize restores the Laptop to factory default).. btw, I've already created the System Repair Disc.
However, I read an article about creating a System Backup Image that allows you to Recovery EVERYTHING if lost, all your installed programs, etc.
First Question ::: if I do the System Backup IMAGE ... Do I still need to create the System Recovery disc's (mfg's default) also??
The Second Question ::: If I create the System Recovery discs do I still need that Recovery Partition ??
I am really really wanting to partition my C: drive ... it's huge plus I hate seeing storage folders intermingled with system folders .. Currently using a Symbol/Character to separate them.
As of now, I can't partition the C:drive as all partitions are used.. max is 4 and I've got 4 .... C:drive, System Partition, HPTools Partition, and Recovery Partition.
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Aug 23, 2014
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
Because of this I've not got a backup partition containing my drivers.
My fingerprint sensor has stopped working. It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
Where do I get the driver for this?
Also, I now no longer have HP Recovery Manager that had all of the drivers. Where can I download this?
PS. I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
These are the only two things that no longer work and it would be handy to get them sorted.
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Nov 11, 2014
I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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Apr 12, 2013
I have purchased Hp Envy 4 with windows 7 recently, By accidently I have lost recoveryMgr.exe files which was originally in D drive.. how can I re download this, (I formatted d drive accidenly)
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Jan 8, 2015
I have an HP ENVY dv7 Notebook. When the computer was new I tried to make a recovery disc set. When finished I would check the discs ( DVD - R ) I would get a message saying the discs did not write correctly. Tried discs from three different packs, still the same. Called HP Support and they went through the procedure with me, still the same fail. I was told me not to worry if I ever had to have the discs because of a crash they would send them to me for free as they have a record. Now I will be using this computer mainly on the internet and think I should have the discs just in case. Called HP and was told no record, no free discs and it will cost a lot to make the discs. Is there any way to make discs or put the info on a hard drive? I do not know if the computer thinks I made a copy or not since the copies I thought I was making were defective.
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Oct 22, 2014
I recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
This has failed and I am now stuck in a loop!
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Jan 16, 2009
I want to restore my dv5t. i can't create recovery discs. Can i use recovery discs of my friends dv5t notebook ?
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Apr 29, 2009
Its been over a year now since my last recovery, and I just want to know if I recover through the discs will the F11 key be restored?
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Feb 28, 2009
I am trying to reformat a friend's Vaio but he did not make Recovery discs. Any ideas please how I can do this? Its Model : PCG-7N1M and VGN-FE21S
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Aug 3, 2009
I wanted to know which part gets backed up the discs.
From hidden partion or current configured version of Windows?
I'm asking this because I've already 2times restored my Vaio
And now I wanted to know whether should I make 2nd copy backup discs.
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Dec 16, 2008
when i put my recovery discs in, i cant sem how to use them.
i cant run program or anything, i cant seem how to use them.
for some reason i can only get bluray discs to run on the acer arcade thing and windows media centre(which just turns acer arcade and plays it through that)
iv tried vlc player and windows media player 1 and neither work
also my partitions are 140gb each.
im guessing the other is for storeing stuff and backups.
but how can i make it so i have like 250gb for the first partition and only 30-40gb for the second one?
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Nov 7, 2009
I have had this laptop for 2 years now. Unfortunately I have misplaced the recovery discs - need as I need to reinstall Vista from scratch. Where / how can I get replacements or download?
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Sep 10, 2009
I have SR490PBB bought from CDW last week and its recovery partition that contain Window XP has been deleted. Of course, I didn't create my discs as I was stupid. I tried to get support from Sony and it is not covered under warranty and they have hard time getting Recovery Discs as they said it new model.
If any of you have VGN-SR490PBB, help me get recovery discs. I think it will work for me too. I really need and want Window XP.
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Feb 24, 2009
What is the difference between the recovery DVDs packaged with my new HP laptop and the recovery discs that they recommend making once with the Vista Recovery manager?
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May 23, 2010
I'd like to run the recovery program on it and take it back to factory stock settings .....
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Jan 6, 2009
I bought the above laptop over a year ago with Vista Home Premium installed, with the usual partition including the recovery software. Did I make my recovery discs? No, I did not and subsequently had a hard drive failure that resulted in the partition being lost too. I managed to put an old copy of XP on which has been fine upto now. I just bought an xbox and want to put vista on my computer so I can use the Windows media centre.
Is there any other way I can get the recovery software without using Acer directly?
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Jun 26, 2009
I've come across these recovery discs that portable1 is selling for the vaio z series:
[url]
[url]
i have recently unable to restore my vaio to factory state from both the dvds i created nor from the partition. is it possible for me to use one of these?
do the windows come preactivated? what prevents me from buying the vista ultimate recovery set then? i have vista business.
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Jan 9, 2009
I tried to burn recovery discs for my new rig with Sony brand DVD+Rs, and after gathering info, writing, and finally checking, it tells me it's unsuccessful (this is after burning disc 1 of 2). I've tried a few times with the same result. Anyone know what the deal is here? Do I need a special high quality disc or could it be something else?
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Jan 6, 2010
I need a set of recovery discs for my DV6-1210SA notebook because one of my discs are corrputed. I have a Rapidshare Premium Account so if any of you have the same model, it would be great if you could upload to rapidshare and I will be willing to download it. I have an AMD processor QL-65 and a ATI Graphics card.
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Nov 9, 2014
My mom's laptop failed over a week ago. It wouldn't get past repairing disc errors, even if left alone for 8+ hours. I tried the windows Reset option from the advanced repair menu (Originally came with Windows 8). It started the reset process, but since it was going extremely slow, and I had to work the next day, I left it to go over night. I'm not sure what happened, but it wouldn't even let me get to the advanced options menu anymore. So I ordered the recovery discs from HP.
Those came on Friday, and I have been working with changing different settings in the BIOS, yet I still can't get the notebook to boot from the 1st cd. It says "Push any key to boot from CD/DVD" which I then hit enter, and it just black screens for up to 45 minutes. I'm not ure how the BIOS needs to be set up, and I'm not sure why it would give me that message, then not boot. When i hit F11 during startup, It shows the HP Logo for a while, then black screens for about 20 minutes, then I get an error page saying there is a necessary disc or device missing. I have disconnected and reconnected the hard drive, reseated the RAM.
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Jun 27, 2009
I've been trying to search for a way to make a set of recovery discs but have had no luck
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