HP Envy Dv7 Recovery :: Cannot Create Recovery Disc
Jan 8, 2015
I have an HP ENVY dv7 Notebook. When the computer was new I tried to make a recovery disc set. When finished I would check the discs ( DVD - R ) I would get a message saying the discs did not write correctly. Tried discs from three different packs, still the same. Called HP Support and they went through the procedure with me, still the same fail. I was told me not to worry if I ever had to have the discs because of a crash they would send them to me for free as they have a record. Now I will be using this computer mainly on the internet and think I should have the discs just in case. Called HP and was told no record, no free discs and it will cost a lot to make the discs. Is there any way to make discs or put the info on a hard drive? I do not know if the computer thinks I made a copy or not since the copies I thought I was making were defective.
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Mar 13, 2013
What size USB flash drive would I need to create system recovery disc for dell 15R Special Edition(7520).
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Dec 21, 2009
I would like to restore my laptop to factory settings after butchering the factory install. I see the "LENOVO" volume as Drive D, and it appears to have the restore tools, but I cannot figure out how to get to One Key Recovery. I've tried rebooting while pressing F2 or F11 repeatedly; F2 gets me to BIOS, F11 doesn't seem to do anything.
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Feb 16, 2014
Where Can I download or order a Boot Disc for my Z580? It came with Windows 7, and PC World were offering a free upgrade to Windows 8.
I am currently unable to create a Factory Default Recovery Disc. There is an error with the Onekey Recovery software in burning onto the DVD / Disc. I have tried two different DVDs (4.7GB), and have tried a CD (740MB). And I receive the same error about one fifth of the way through.
The reason I am having to do a factory reset, is because my Wirless Network driver is not working, and the laptop no longer accepts external wireless USB dongles. I can't get internet even with a wired connection. It isn't to do with whether the wireless is switched on or not. I've tried this.
What is Lenovos policy about providing customers with the means to restore their Laptops? In the past computer manufacturers / suppliers provided all the software and bootdiscs.
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Mar 9, 2013
I bought a new DELL SE 7520 . It has 2 problems:
1. flash drives and dvd drives are not shown in the " my computer "
2. cant able to create recovery disc{ runs good for the 1st dvd when i inserted the second dvd its just ejects not doing any other action }
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Aug 17, 2014
I have recently bought an HP envy m6-laptop, and I constantly get a warning message alerting the Recovery disc is full. I have a Windows 8 operating system on the computer, and I have tried to follow the guidelines. That solution was however for the Windows 7 and I got stuck halfways without solving the problem.
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Aug 1, 2014
i have create data recovery in my hp envy m6 through portable dvd writer but after the created of recovery now when i try to install image recovery its not working what i should do now?
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May 5, 2014
Since the newer models from HP comes with windows 8, a friend of mine wanted me to install windows 7 instaid. Said and done. Almost. When I was done and the OS was configuring it stated that the hardware is not compatible with this version of windows.Since I use my computer, I don't like the original windows you get from the branded computers, all the programs that are forced on to you are a pain. Therefor, as usual, I removed every single trace of the original. Including the recovery disc.
How in the world of the living am I suppose to fix her computer, that now serves as nothing else than a bookstand? Apparently you no longer get a product key on a sticker on the back of your computer anymore.
I was going to install w7 with a legit key, no piracy.
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Sep 10, 2012
I just accepted the delivery of my 5 brand new notebooks for my company's new workers.
3 of those notebooks are HP Probook 450 G2's (PN: J4R69EA)
(These are the models with the 128GB SSD drives)
The other two are Lenovo E540’s with similar specs.
So first things first, create recovery media. So that is done before I hand them to the end users in question. While trying to create the windows disc, the "HP Recovery Disc Creator" program demands Dual layer DVD's: "Please insert a Dual-Layer DVD to proceed" The DVD's in question I’m using are "Sony DVD+R 120min/4.7GB" discs that in the past have always worked. (and at this moment are working for the Lenovo portables)
[URL] Unfortunately this is not the same interface I have. I can only choose a drive to create a backup to
(in this case it is Drive F: for internal drive) I also tried an external DVD writer with the same results.
I have not tried a USB stick, but this is not what I want and since you can only create one set of backups…
Link to a screenshot: (you need to copy paste it into your browser apparently)
[URL]
This would not be that big of a problem if there was an actual windows 7 key printed on the portable. If I had a key, I would just reinstall the machine straight away with a clean windows 7 image so I dont have to clean out all the HP software. but unfortunatly this is not the case. so i need a Windows 7 Recovery disc to be created.
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Dec 13, 2014
I've just replaced HDD by SSD and tried to make a recovery USB media by means of 8.1 recovery utility. The process takes suspiciously short time, but finishes normally reporting that media is created. The size of all files on the flash is about 200 MB. When I did the same media with HDD the size was 12GB. I tried to boot with that flash and it failed with a message about corrupted media or the like. I always believed that windows does not take into account the physical structure of the drive and cannot understand what's going on and what to do.
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May 9, 2014
I was making a Windows 7 recovery disc set, usning the Lenovo Thinkvantage tools, and one of the first pop up windows that came up said "Note: DVD RAM is not supported for Disc 1 of the Product Recovery disc set". Does this meen that I cannot use a DVDs for a Recovery discs? That is all I have.
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Oct 31, 2014
thru HP tech support tried to recover my notebook with no success. instructed to purchase recovery dvd's (they don't offer a usb flash option and I have no internal dvd). they told me to find an external drive so I purchased an HP. they told me to:
- restart my machine with dvd#1 in place and tap F9 to get to boot device order to USB CD/DVD ROM drive
- windows starts loading files
- I can hear the writer spinning up
- recieve an error "boot disc cannot be found", press any key to continue
- windows starts loading files and atempts to start
- restoration incomplete, hit retry
- cycle repeats
HP support said to tap any key as window tries to load - no luck
When I get to the HP Recovery Manager - I've tried System Recovery and Minimized Image recovery - same results
My question is - can my system load from the external DVD drive if it was never activated (ie drivers) thru windows? Can it be done outside of windows? Seems like it can't read from the disc
Can my recovery discs be copied/transferred to a USB flash drive to avoid the external drive completely?
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Apr 15, 2009
Apple care hk is very good.i just lost my whole recovery disc and i life 09 disc and also the receipt.i just call apple care.they said they will send me the whole disc free of charge.
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Aug 23, 2014
My laptop was beginning to slow down so I've done a reinstall of windows and wiped my SSD clean (I replaced the original HDD with an SSD a while back).
Because of this I've not got a backup partition containing my drivers.
My fingerprint sensor has stopped working. It says an error has occured whenever I try to use it even though my fingerprint was saved in my user accounts as a sign in option.
Where do I get the driver for this?
Also, I now no longer have HP Recovery Manager that had all of the drivers. Where can I download this?
PS. I've downloaded all the drivers on the HP website associated with my laptop here Laptop Drivers
These are the only two things that no longer work and it would be handy to get them sorted.
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Nov 11, 2014
I have a HP ENVY 17-j053ea which I had to purchase recovery discs for. I used the recovery discs several times following different instructions and using different BIOS settings, and have been in 3 different chats with HP but I am still getting an error message. In the final chat HP told me that I should take the laptop back to the retailer who should repair/replace it for me and if they don't then to contact HP over chat again.
The error message is a dialog box with a black background titled 'Recovery Manager' and the message says 'The recovery attempt has failed. Select one of the following buttons:' where the buttons are 'Save Log', 'Details' and 'Retry'. If I click on 'Retry' it prompts me to insert disc 1 again, (at the stage of recieving this error message both discs have already been used) and if I click on 'Details' a file named 'CTOERROR.flg' opens in Notepad and contains the following text:
ChkErrBB.CMD : Detect some error during PININST_BBV.ChkErrBB.CMD : Check c:system.savlogsBurnBootWarn.logChkErrBB.CMD : or, check c:system.savlogsBurnBootMerge.log
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Jun 1, 2014
Product Info: HP ENVY TouchSmart 15-j013ea Notebook PC
I was having few problems with my computer so using HP Recovery Media Creation I created a USB recovery Key, after using it I was able to factory reset everything but now my windows in not activated, I spoke to Microsoft but they told me to speak to HP about this matter, I am soo confused now
I also decided to update to windows 8.1 to see if it solves any probelm as thats what I had before the factory reset but it is still the same and on the desktop there is a small message which says "Windows 8.1 Build 9600"
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Apr 12, 2013
I have purchased Hp Envy 4 with windows 7 recently, By accidently I have lost recoveryMgr.exe files which was originally in D drive.. how can I re download this, (I formatted d drive accidenly)
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Oct 22, 2014
I recently had an issue with my HP ENVY TS 15 and from using the support chat in the HP Support Assisant I was advised to do a system recovery.
This has failed and I am now stuck in a loop!
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Jan 22, 2009
i have a dell studio 1537 laptop and the recovery partition D.
I have seen also the file factory.wim in D:dellImage.
Now how can I burn my recovery partition to 2 bootable DVDs to recovery windows everytime I want?
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Apr 6, 2009
Just got my new HP Pavillion dv5-1000 laptop and I'm very pleased with it so far, apart from one problem.
The machine came without any backup disks, which seems to be a standard HP thing. So I've tried to create my own disk using the Recovery Manager software. It goes through the first part of the process collecting files, but when it reaches 100% I get an error message saying that the files are more than 0mb and it can't continue.
I've tried using a different blank DVD but get the same message.
It's a pain, and is spoiling my enjoyment of an otherwise excellent machine. If anyone can suggest a way around this I'd be grateful.
I've tried this fix:unable to burn Recovery DVD but the software doesn't install.
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Apr 1, 2014
I am going to install a SSD in my G510 and would like to know if it is possible to create a recovery DVD as my usb has only 100gb remaining and a full system back-up takes 288gb
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Feb 18, 2009
One of my users has a Vaio SR and is trying to create recovery discs (DVDs) using Sony's tool. Sony's application fails at 24% every time with the following error:
"The disc could not be created.: Missing source folder or files."
It's running Vista and is pretty new, although they repartitioned the drive recently have installed a lot of additional software and may have uninstalled some Sony software. I'm thinking these could be the cause.
If not, any recommendations for third party software that provide similar functionality (full system backup images to disc)?
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Jan 13, 2009
I am changing the hard disk of my laptop from 80gb to 320gb. for the primary drive i.e. c: i can use the recovery disk that i created to load the os and the drivers.
Now the question is how can i create the recovery drive d:
I would prefer to have the hp recovery partition. if there is use of some other software like norton ghost then i would prefer to use any free software.
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Mar 11, 2014
I have created a set of "System Recovery" (Reinstall Disk) DVD's for my inspiron 15 7000 laptop.I removed the traditional Sata HD from the laptop and installed Samsung Evo 840 SSD. Connected an external DVD drive and booted using the System Recovery Disk 1.
The files started loading but after half were loaded gave error of something like 0x8xxxxxx and asked to reboot. The same error occurred after another reboot.The Recovery Disk are fine as i have verified them using dell backup software.Also is it possible to create Dell Recovery partition (O/S and drivers e.t.c) somehow on the new SSD if i install Windows 8 using the OEM disk straight away?
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Feb 5, 2013
I have windows 8 in my T430....I just wanted to know the detailed procedure for creating the recovery for it..
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Sep 10, 2014
I just bought a G505. The Control Panel option for creating a recovery drive ony seems to offer USB flash drive as an option.
Is there a way I can create a recovery CD-ROM?
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Jun 8, 2014
I have a brand new T440 which I am populating and customising.I created a new partition on the HDD using MiniTool Partition Wizzard. That may have created the problem - I can't create the recovery media. I get a message that the files are not there. I should have done it before partitioning - too late now.
However, using the Partition Wizzard, I can assign a drive letter to the Recovery partition, and it becomes visible in Windows Explorer (File manager). I can copy the content on an external HD drive.
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Mar 3, 2014
One Key Recovery (Windows 8) doesnt give an option to create a recovery disk.
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Aug 23, 2013
I'm trying to accomplish the recovery of my ultrabook (s400u) from the three disks provided by Lenovo and am having trouble finding it in the process does not create the boot image in HD SSD. Recovery only creates the boot image on SATA HD.
How to perform the Recovery HD correct (in case the SSD - 32 GB).
OS: Windows 8
Ultrabook: IdeaPad S400u
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