A few weeks ago, I was prompted on my HP ENVY TouchSmart Sleekbook 4-1115dx (C2K73UA) with auto-update for Wins 8.1. I accepted and now my computer will not boot up and it rendered it unusable.
It attempts to start up but then just goes black forever.How can I recover? There is not disk drive, I have not boot up disk or any way to try to force a reboot.
I have an "HP ENVY TouchSmart Sleekbook 4-1115dx" laptop that is about two weeks past warranty and the screen went blank. I currently have an old crt monitor hooked up to it and everyting works fine with the machine -- just cant see the screen. Will i need to replace the entire display or can i just replace the chord/ribbon from the display thru the hinges to the main unit?
View 2 Replies View RelatedI accidentally uninstalled my adt audio driver, I downloaded a new one (URL...) but says there's an error. I own a HP ENVY TouchSmart Sleekbook 4-1115dx.
View 2 Replies View RelatedI have an Envy m4-1115dx notebook, i have the power on password but i cant remember the bios admin password.
After 3 failures i get : System disabled 63215375
I think I have a hard disk failure or error. It states the disk name:TOSHIBA MQ01ABF050 and the volume C:;D: . I have a HP Pavilion TS Sleekbook 14 with windows 8.1 (I upgraded from the Windows 8 which came in with the laptop) and I unknowingly created a recovery image on a Windows 8 compatible usb successfully when I was already experiencing problems with my laptop hard drive. I later found out that it is not recommended to create a recovery image on a windows 8 compatible usb.
I'm hoping to just go back to factory settings and wipe out all my files if that can get my laptop back in working condition as I have already backed up my important documents to USB. My following question's are
1.) Will the recovery image that I created with the usb that's windows 8 compatible not work if I try to do a factory reset?
2.) Will the recovery image that I created while having the errors already, be techically "clean," meaning it has all the necessary components for a running laptop once I replace my hard drive or do a recovery with the current hard drive in place?
3.) Will I be able to restore from the recovery partition? or does the hard disk failure affect that drive as well?
My USB flash drive is also compatible with windows 8 AND 7. Is it possible to just transfer it to just a windows 7 compatible usb if I'll encounter problems due to the windows 8 compatibility of the flash drive I've used for the recovery image creation.
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
View 1 Replies View RelatedOk I was a bone head and apparently did not give the bios enough time to complete. I'v done Bios upgrades hundreds of times. So apparently I powered down somewhere during the upgrade I.E. the computer will not reboot now. Unit is a Envy 4-1030us 16gb ram 128gb ssd drive running win 8.1
View 8 Replies View RelatedWill not boot..has the error msg "Boot device not found" "please install an OS on your hard disk". Has "2" flashing lights, can only access F1 & F2 from boot menu. F9,F10 & "enter to continue setup" options take u right back to initial error msg screen.
In F2 diagnostics, ran memory test and passed but failed hard drive test on both quick & extensive. Failed id#M0FW03-6AD79M-XD7X0K-60CM03.
I have HP ENVY 15-j101ex NB. I installed UBUNTU and everything on the Hard disk deleted, Can i restore the windows 8.1 OS and How ? The Notebook still on the Warranty...
View 3 Replies View RelatedI got my son this laptop for xmas and immediately tried to upgrade to Windows 8.1 and the screen went blank. I restored the laptop after alot of effort and haven't tried updating it since....with the new Windows 8.1 update coming out April 8, and any fixes to HP drivers, does the upgrade process will now work?
View 2 Replies View RelatedI have all current drivers and software. It came with Windows 8 and I am trying to install 8.1. It does well until the restart. I do the restart and it gets part way through and the screen goes dark and hours later the screen is still dark. I press the power button and it says something like :Trying to recover install" and from there on nothing happens. I finally end up having to go back to windows 8.
View 9 Replies View RelatedMy friend pulled a prank on me by changing my password on my laptop. He changed the user name to a fake email address so retreiving the password is impossible and would you believe he forgot the password. How do I do a reset? Also, this laptop has no disc capabilities. Ive been told Ill have to open up the back of the computer, remove the 'watch' battery and RAM sticks while pressing power, then replace everything. Sounds simple, but i know very little about computers, beyond basic user software.
HP Envy Touchsmart m6 Sleekbook Windows 8 password reset
Like a year ago I bought a Envy M6, it came with windows 8 pre-installed didn't bring a CD with the OS. My problem is a few weeks ago I had a hard disk issue so I had to replace it. How can I recover my OS for my new hard disk?
View 1 Replies View RelatedI flashed to f.24 with no problems before HP yanked it. Just now I flashed to f.26a, and now I'm noticing that with every soft reboot the laptop recycles power - power light goes off and back on, even doing a ctrl-alt-del on a DOS prompt!
I'm not 100% certain it was this way with f.24 as I haven't had the need to boot to DOS until now (just whacked the stock HP OS). But I sure don't remember the computer recycles power with every Windows reboot.. Is this how HP is fixing the wakeup and/or black screen problems that I never had?
This can't be very good for those who have a spinning platter hard drive - I got one myself I got the 160SSD+250HDD.
I just got a brand new HP Envy. However, i have not been able to maintain a wifi connection. Usually it will not connect to my wifi or will only connect for a few minutes and then say 'limited' and then not connect at all. I did the full windows updates for the computer. I updated the drivers for the wifi adapter. I updated the firmware to my router. I also uninstalled norton. None of these have worked, still will not connect or will connect and drop within a few minutes. My system information is as follows:
Product Name: HP ENVY TS m6 Sleekbook
Product Number: EOK41UA#ABA
BIOS (configuration): F/.05-05/28/2013 (0883100022305B00000320100)
Keyboard REvision: 86.32
Total Memory: 8.00 GB
Processor name: Intel (R) Core (TM) i5-4200U CPY @ 1.60GHz
My wifi router information is:
Netgear N150 model WPN824N
Channel is set to auto
Mode: up to 150 MB per Second
Security: WPA2/PSK [AES]
I have two ipads, two iphones, an xbox, a windows phone, two toshiba laptops, and one hp pavillion DM3 that are able to connect and maintain wifi connection with no problem (not all connected at the some time necessarily-it is not an overloading problem). The network is running fine, i just cannot figure out what the problem is with this HP Envy.
I just got my new HP ENVY laptop. Product Name: m6-k025dx. It runs on Windows 8 64-bit. I am experiencing sudden, frequent loss of my Wifi connection. When it gets disconnected I don't even get the Connect To slider (which slides from the right side of the screen and shows the list of networks) on clicking the network button at bottom right corner of the screen. I need to restart my laptop to get connected again and after 5-7 minutes, I lose it again.
editing the Power Plan to maximum performance and unchecking "Allow the computer to turn off this device to save power" but nothing seems to work.
The network driver is Intel Centrino Wireless-N 2230. I have also updated the driver and turned off Bluetooth and ethernet
I have a HP ENVY TouchSmart m6-k025dx Sleekbook (ENERGY STAR)
From a cold state ( computer been off for a more then hour). I need to press the power button twice, Frist press the power button lights and the wireless lights and the screen activate with a glow, then black no lights and black screen press power button again and boots normally and fine No error or warnings
This does not seem to be normal and I can not remember the last time it booted from the first power button push.
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
Called tech support about this problem 18MR14. They did not fix the problem. I cannot stay connected to wi-fi with this envy 1400 even thought my Ipad, Iphone and other computer stay connected. I also have a problem with my printer showing as offline with this computer. I have about had it with this computer. Has windows 8.1
View 7 Replies View RelatedI just received a refurbished HP ENVY TouchSmart m6-k125dx Sleekbook. I can't set a resolution higher than 1366 x 768 though according to specs the native resolution is 1920 x 1080. I updated the Intel HD graphic driver and the BIOS but that did not work. Did HP possibly reinstall a wrong display as part of the refurbish?
View 3 Replies View RelatedI can't update my hp envy dv6-7392ef from windows8 to windows8.1. The update goes to 90% then reboot and say to me that the update can't apply with the error: 0xC1900101-0x40017.
All my drivers are update. I have no strange software.
My computer:
HP Envy Sleekbook 6 - 1153eo
Windows 8 Pro
AHCI is currently disabled on my computer and I wish to enable it to get the most performance out of it. It can easily be enabled via the windows registry but to get it working i need to be sure that AHCI is currently enabled in the BIOS aswell. When I enter the BIOS there just isnt any advanced options available, only time and date and other basics. How do i find out wether or not AHCI is enabled in the BIOS? How do i get access to the advanced options in the BIOS to turn on AHCI (if it isnt already enabled that is)?
how to boot from flash drive? I've pressed F10 and go into the BIOS menu> System Configuration> Boot Options, in the boot options I did not find my flash drive ....
View 4 Replies View RelatedChrombook 14 has crashed, and I have installed the "Recovery" about 15 times as it kept crashing.I uninstalled all extensions and apps that weren't google apps after the 3rd or 4th crash.
Finally it crashed and the "Recovery" will not restore the computer... in any USB port. Have tried a couple dozen times and have even created a new recovery on another pen drive.
"This product is supported elsewhere at HP We apologize but the product you specified is not supported by the HP Chat Support at this time.Support for this product is available atHP Customer Care"
Problem with the above from HP is the HP page it sends you to comes up blank on my PC after clicking on their HP Customer Care page link.And, under German law this product has an automatic 2-year warranty.
Product: HP ENVY Sleekbook CTO 4t-1000
Model: KD1A99UA#ABA
Operating System: Windows 7
When I restart my computer, my sound works for an hour or two and then suddenly shuts off. It does this with or without headphones. It works again as soon as I restart the computer, but I'd really love not to have to restart my computer every hour just to get the sound to work.
Also- downloading Windows 8 isn't an option as a lot of my work is incompatible with windows 8.
I reinstalled windows 7 home premium on my machine, using the same serial number as the one that came with the laptop (I found the serial number by downloading some software that scanned my computer and told me what it was).After installing windows, it told me that it was not genuine. I imagine that it is because it wasn't a version of Windows that has all that HP software pre-loaded on it. My hard drive still has a "recovery" partition, but what to do with that, or even if I can do anything with it anymore. So how can I make my Windows 7 home premium genuine? Do I have to reinstall another version of windows 7 home premium with the HP software included? Where do I find such download? Since I don't have a recovery disk, can I use that "recovery" partition of my hard drive for something?
View 4 Replies View RelatedMy mom's laptop failed over a week ago. It wouldn't get past repairing disc errors, even if left alone for 8+ hours. I tried the windows Reset option from the advanced repair menu (Originally came with Windows 8). It started the reset process, but since it was going extremely slow, and I had to work the next day, I left it to go over night. I'm not sure what happened, but it wouldn't even let me get to the advanced options menu anymore. So I ordered the recovery discs from HP.
Those came on Friday, and I have been working with changing different settings in the BIOS, yet I still can't get the notebook to boot from the 1st cd. It says "Push any key to boot from CD/DVD" which I then hit enter, and it just black screens for up to 45 minutes. I'm not ure how the BIOS needs to be set up, and I'm not sure why it would give me that message, then not boot. When i hit F11 during startup, It shows the HP Logo for a while, then black screens for about 20 minutes, then I get an error page saying there is a necessary disc or device missing. I have disconnected and reconnected the hard drive, reseated the RAM.
I had to do a recovery using F11 as my system would not boot up. It would constantly say it was restartin with he spinning ping pong balls but would not load. Why it crashed is moot at this point.
I run Windows 8.1 and am using a HP15-f039wm.
I saved my files as a backup before continuing with the recovery. As it stands now the thumb drive which has been copied to my desktop has a folder named "System Recovery Files". There is no .exe file that I can locate within.
Specifically my concerns are two:
1) I purchased a subscription to Avast and wonder if I can reinstll, not sure where my license key is but could probably contact Avast.
2) I downloaded Mozilla's Thunderbird and have emails and contacts from a variety of email accounts and one account in particular I no longer have access to.
The $64,000 question is: can I get these programs working again with what I saved?
I have HP mini 5101 and i need to recover the bios password. Serial number: CNU9408PCX .
View 5 Replies View RelatedI have hp pavilion dv9418ca laptopi was trying to update my bios or u can call trying to flash it. But during installation my lappy got freezed for hours after somtym i gave up nd remove the battery nd so can turn it off .,, after that i wanted to try it on but see what happened ., it wont startup JUST BLACK SCREEN OR U CAN SAY BLANK SCREEN. If its bios failure then how to recover it or its motherboard permanently damaged .,, ???
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