I can't update my hp envy dv6-7392ef from windows8 to windows8.1. The update goes to 90% then reboot and say to me that the update can't apply with the error: 0xC1900101-0x40017.
All my drivers are update. I have no strange software.
I have hp envy 15 j007tu .....
When I download the bios driver from hp oficial site and intall it after completion of installation my pc restart and shows ''boot device not found 0f3 error'' .......
My Pavilion dv6 is not in everyday use, so I turn it on ~ monthly for updates. Suddenly I can not run Windows Update! error code 8024800A.
I ran the repair app from Microsoft, that did not work. Found various other fixes via Google, but not I understand well enough to actually use.
I receive the internal battery error on my HP Pavillion dv4 (dv4-1540us). What does this mean and what do I need to do?
View 3 Replies View RelatedHP G662 Notebook running Windows 7 64 bit: Despite running all the troubleshooting advice from web I can find, my Windows Update will not work and has not worked since I replaced my hard drive about a year or so ago. No error messages appear.
View 6 Replies View RelatedI've HP Pavilion 15 - N208TX.
My Windows Update is showing error: 80245006.
System Details:
Windows 8.1 x64
i turned off my dell E5410 laptop during an update on friday and now it will not start up.i have tried repair but it will not repair.i also cannot restore as it does not let me into windows.
View 1 Replies View RelatedI received my Envy yesterday and was initially very impressed with the build quality and looks of the machine.
However, upon my first boot up things went downhill fast. I got an error before Windows even booted up. It stated that it had not been shut down properly before, (even though this was my first startup). It then went thorough a disk check and it appeared everything was ok.
I got the computer set up and then ran into several "black screens" for no apparent reason. Monitor would go blank and fans would start running loudly. I shut the computer off each time and rebooted without any problems.
Then it seemed to be stable for a few hours, only to go back to another "black screen". I did some research here and it sounds like a few others have had similar problems. I figured I'd try to update to the latest bios from HP's website,
Well, Bios update started ok, got about half way through and then the computer completely froze up and then went black again. So, it then became completely unbootable. No way to recover it, because there was no longer any bios on the system. I called tech support and they confirmed that it was shot at this point.
I have an acer TravelMate P255-MG with Intel core i5 and AMD Radeon graphics HD 8750M. I recently updated my laptop os from windows 8 to 8.1. Now everytime i put it on sleep mode(and the light goes on and off showing that it's in the sleep mode), once i turn it on again, it restarts and all my unsaved work is gone. Sometimes I shut it down and the next day i turn it on and it gives a "Video FATAL error". I'm downloading the drivers needed from the website( VGA Intel and VGA AMD). Will these drivers solve the problem?
View 2 Replies View RelatedI have 12 updates showing as needing to be installed in my windows update to go onto my new lenovo G500 but every time I try and install them I get the error message 80242006. I have googled it and tried the suggestions with no luck although I have yet to spot one that is for windows 8.1 which I have upgraded this laptop to.
The missing updates are KB's 2987107 ,2968296, 2972103, 2979573, 2978041, 2979576, 2977292, 3000061, 3000869, 2989542, 2998174 and 3000988.
Could the problem be because I have upgraded the laptop to windows 8.1 from 8?
Ok I was a bone head and apparently did not give the bios enough time to complete. I'v done Bios upgrades hundreds of times. So apparently I powered down somewhere during the upgrade I.E. the computer will not reboot now. Unit is a Envy 4-1030us 16gb ram 128gb ssd drive running win 8.1
View 8 Replies View RelatedMy Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?
View 2 Replies View RelatedHave an HP Envy Touchsmart 15-j057cl. I am unable to update to Windows 8.1. I have done the following:
1. Installed all windows updates.
2. Gone to HP support page for machine and installed all driver updates.
3. Run Windows compatibility manager - no issues identified.
4. Removed preinstaled Norton. No virus software enabled.
5. Attempted update from Windows store.
6. Black screen.
Reverted to Windows 8. Windows reported various error messages across various attempts including:
0xc1900101 - 0x3000D
Then -
1. Disabled Ralink bluetooth and wifi drivers
2. Attempted windows 8.1 update from windows store
3. Black Screen
Reverted to windows 8
I've tried very hard to ensure I've gotten all of the latest drivers and BIOS, including chipset drivers. I have not installed any other software. I've also disabled any driver that I can afford not to have, yet the update continues to fail.
I need to get back to work.
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
I have all current drivers and software. It came with Windows 8 and I am trying to install 8.1. It does well until the restart. I do the restart and it gets part way through and the screen goes dark and hours later the screen is still dark. I press the power button and it says something like :Trying to recover install" and from there on nothing happens. I finally end up having to go back to windows 8.
View 9 Replies View RelatedMy notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
I have the Envy 15 which came pre-installed with Win8. When the 8.1 update came out I installed and now can't get any audio when connecting via HDMI to my TV although image is there.
I've ensured all the drivers are updated AFAIK, but in the Device Manager I get the highlighted, obviously as above, the cable is plugged in.
All was working fine prior to the update and I have also used 4 different cables, which are all fine as I also have an old Compaq laptop which is still running Win8 allows audio via HDMI.
This computer is my friends. I don't know what she did to it. I have fixed it before but this has been running a for hours and the same message stays there.
"HP 2000 error failure configuring windows update revertong changes do not turn off computer"
I forgot too say it is Windows 8.
I flashed to f.24 with no problems before HP yanked it. Just now I flashed to f.26a, and now I'm noticing that with every soft reboot the laptop recycles power - power light goes off and back on, even doing a ctrl-alt-del on a DOS prompt!
I'm not 100% certain it was this way with f.24 as I haven't had the need to boot to DOS until now (just whacked the stock HP OS). But I sure don't remember the computer recycles power with every Windows reboot.. Is this how HP is fixing the wakeup and/or black screen problems that I never had?
This can't be very good for those who have a spinning platter hard drive - I got one myself I got the 160SSD+250HDD.
I have an HP Envy-m6 with switchable graphics, with the usual combination of an Intel HD 4000 and an AMD Radeon HD 7600M card.
When I had just bought the laptop and hadn't realised it had switchable graphics, I made the mistake of updating the drivers for one of these cards via the manufacturer's websites, causing it all to go haywire. I eventually managed to restore this, and was told that the only way in which you can update these drivers is via the driver software offerend on the HP website (or perhap using HP Support Assistant).
However, just today Windows Update indicated it had updates for both the AMD and Intel drivers. My question is simply this: can I update both drivers through Windows Update, or will this cause switchable graphics to break?
If I cannot use Windows Update to update these drivers, is HP going to release a combined driver package that incorporates these new drivers on the Support website at some point?
I am using an Envy TouchSmart 15 and I have just run an update of Windows 8.1 based on the system auto update (it ran 5 updates).
Prior to the update, I used a 27" monitor as the main screen and this was connected via the HDMI port. Right after the update, the system doesn't seem to recognise the HDMI port anymore and it goes back to using the Envy laptop screen as the main screen. I changed the HDMI cable but it made no difference. I subsequently connected another laptop to the 27" monitor via HDMI and it worked fine. So it appears both the monitor and the HDMI cable are fine.
A few weeks ago, I was prompted on my HP ENVY TouchSmart Sleekbook 4-1115dx (C2K73UA) with auto-update for Wins 8.1. I accepted and now my computer will not boot up and it rendered it unusable.
It attempts to start up but then just goes black forever.How can I recover? There is not disk drive, I have not boot up disk or any way to try to force a reboot.
I am facing serious issue with wirless adapter in my laptop. When ever system is on idle for 15 min continuously WiFi signal opened then system will reboot with blue error screen showing hardware problem .
View 1 Replies View RelatedSince updating to Windows 8.1 I have had little other than problems. It added a few useful features, but other than that made things worse in general.
At first the problem was barely noticable at all. I would rightclick on a media file and sometimes it would maybe take a second longer than usual to bring up the context menu. Over the last two weeks it got longer and longer. At first it was mainly only when rightclicking on a media file. I noticed a big change when I tried to rename songs and movies last weekend. WHen it took about 5 seconds to bring up the menu.
Since yesterday that went up to 8 seconds and I also started seeing it when right clicking on any folders, apps, or games. Anything really. Another strange thing, every now and then after I right click, it would wait 8 seconds, the screen would go blank almost like it refreshes, and nothing would happen. Sometimes it would even move icons back to their "default" places before I moved them. Which is another annoyance. This has NEVER happened before I updated to 8.1.
I have the HP Envy 15-j063ei
Windows 8.1 64-Bit
8GB RAM
1TB HDD
Core 17-4700MQ 2.4GHz
GeForce 740M 2GB
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
View 1 Replies View RelatedI have an Ideapad Y510P with 24G SSD and Windows 8.1. I uninstalled the Express cache by a mistake. So I want to re-install it. Unfortunately, the install program told me that I need to reboot the system even I tried to reboot or shut down the system several time.
View 4 Replies View RelatedI have a Dell Inspiron 15 running Windows 7. I try to turn on my computer, it goes through the Dell logo screen and then instantly reboots. I have pushed F2, F12, F8 and Ctrl+F11 keys during the Dell logo screen, but none of these do anything; all that happens is a black screen with a blinking white cursor in the upper left corner comes up for a couple seconds and then my computer restarts. I have the OS disc for reinstallation, but because of the computer not going past the black screen with the white blinking cursor in the upper left corner, I cannot reinstall Windows because it will not restart correctly.
View 1 Replies View RelatedI've had this issue since new (6+ months) which has been driving me crazy. It's very intermittent, I generally shutdown every day, and it might work for 2-3 weeks fine. Other times I'll boot up, have no sound in browsers and have to reboot multiple times before it works. After booted, it either completely works or it doesn't.
So when the problem happens system sounds and other applications play fine, but no sound in Explorer, Chrome, etc. Checked all the usual things, updated drivers, reinstalled Flash, checked volume settings, etc.
Searching around many other people faced a similar issue which was fixed by a registery change, I checked this also but my registry was correct. For example: [URL] ....
When I click "download all free updates" it says that they cant not be purchased because i do not have write access to the iTunes media folder. I do because I checked out all the folders and they say read and write, plus I can add music to the library from other sources than iTunes store without a problem.
View 3 Replies View RelatedI am using 15-n240tx laptop and I have installed windows 8 to it.After installing the drivers I still have a question mark for one driver as below. What should I do for this?
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