HP ChromeBook 14 Recovery :: Crashed And Does Not Recover
Jan 26, 2015
Chrombook 14 has crashed, and I have installed the "Recovery" about 15 times as it kept crashing.I uninstalled all extensions and apps that weren't google apps after the 3rd or 4th crash.
Finally it crashed and the "Recovery" will not restore the computer... in any USB port. Have tried a couple dozen times and have even created a new recovery on another pen drive.
"This product is supported elsewhere at HP We apologize but the product you specified is not supported by the HP Chat Support at this time.Support for this product is available atHP Customer Care"
Problem with the above from HP is the HP page it sends you to comes up blank on my PC after clicking on their HP Customer Care page link.And, under German law this product has an automatic 2-year warranty.
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Aug 27, 2014
I reinstalled windows 7 home premium on my machine, using the same serial number as the one that came with the laptop (I found the serial number by downloading some software that scanned my computer and told me what it was).After installing windows, it told me that it was not genuine. I imagine that it is because it wasn't a version of Windows that has all that HP software pre-loaded on it. My hard drive still has a "recovery" partition, but what to do with that, or even if I can do anything with it anymore. So how can I make my Windows 7 home premium genuine? Do I have to reinstall another version of windows 7 home premium with the HP software included? Where do I find such download? Since I don't have a recovery disk, can I use that "recovery" partition of my hard drive for something?
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Nov 9, 2014
My mom's laptop failed over a week ago. It wouldn't get past repairing disc errors, even if left alone for 8+ hours. I tried the windows Reset option from the advanced repair menu (Originally came with Windows 8). It started the reset process, but since it was going extremely slow, and I had to work the next day, I left it to go over night. I'm not sure what happened, but it wouldn't even let me get to the advanced options menu anymore. So I ordered the recovery discs from HP.
Those came on Friday, and I have been working with changing different settings in the BIOS, yet I still can't get the notebook to boot from the 1st cd. It says "Push any key to boot from CD/DVD" which I then hit enter, and it just black screens for up to 45 minutes. I'm not ure how the BIOS needs to be set up, and I'm not sure why it would give me that message, then not boot. When i hit F11 during startup, It shows the HP Logo for a while, then black screens for about 20 minutes, then I get an error page saying there is a necessary disc or device missing. I have disconnected and reconnected the hard drive, reseated the RAM.
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Nov 20, 2014
I had to do a recovery using F11 as my system would not boot up. It would constantly say it was restartin with he spinning ping pong balls but would not load. Why it crashed is moot at this point.
I run Windows 8.1 and am using a HP15-f039wm.
I saved my files as a backup before continuing with the recovery. As it stands now the thumb drive which has been copied to my desktop has a folder named "System Recovery Files". There is no .exe file that I can locate within.
Specifically my concerns are two:
1) I purchased a subscription to Avast and wonder if I can reinstll, not sure where my license key is but could probably contact Avast.
2) I downloaded Mozilla's Thunderbird and have emails and contacts from a variety of email accounts and one account in particular I no longer have access to.
The $64,000 question is: can I get these programs working again with what I saved?
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Sep 25, 2014
I have HP mini 5101 and i need to recover the bios password. Serial number: CNU9408PCX .
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Jan 27, 2015
I have hp pavilion dv9418ca laptopi was trying to update my bios or u can call trying to flash it. But during installation my lappy got freezed for hours after somtym i gave up nd remove the battery nd so can turn it off .,, after that i wanted to try it on but see what happened ., it wont startup JUST BLACK SCREEN OR U CAN SAY BLANK SCREEN. If its bios failure then how to recover it or its motherboard permanently damaged .,, ???
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Nov 8, 2014
I bought an ES1-511-C590. It came with Windows 8.1 with Bing. It has a built-in recovery partition named push button recovery or something.
I really do not like built-in recovery mechanism on the same HDD. I perfer a DVD/USB or any external media.I wanted to export that recovery parititon to a DVD/USB. I searched the web and found that I needed to use Acer eRecovery Managment application. But mine did not came with that software, and I could not find it on Acer's web site either.
I installed Windows 10 on it. I did not like this laptop, so I decided to sell it. Now, I want to make it to factory settings. Pressing Alt + F10 showed some kind of error, like it cannot verify the signature of winload.efi. I thought Windows 10 somehow messed it up. So I installed normal Windows 8.1 Pro I had. Then tried Alt + F10. Now, it did not show that winload.efi error, but it asks me to insert a recevery media. That is, it does not recognise the recovery partition.
By the way, the screen of Alt + F10 looked like stock Windows 8.1 screen from Microsoft, not Acer. When I watched it on their web site, it showed some kind of Acer recovery program. Is this normal?
What happened? Is my recovery feature broken? I can still see the recovery partition (11.03GB), why can't I recover it? Any method to recover the factory state.
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Jul 15, 2009
I have a new 2530p here. When I start it up it shows a screen where I can choose what language I want to install of Windows Vista.
If I choose a language, can I later recover the laptop to it's original state, so I can choose the language again?
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Feb 2, 2015
How to use ImageX to recover the recovery partition on a Latitude 2100 as well as a Vostro 1720 as I want to restore them back to factory settings and can't access the recovery partition on each system via the normal way i.e. on boot.
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Oct 23, 2014
I recently was given a hp mini 1000 by my cousin but he doesn't remember the password. Can it be recovered or reset ?
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Aug 27, 2014
A few weeks ago, I was prompted on my HP ENVY TouchSmart Sleekbook 4-1115dx (C2K73UA) with auto-update for Wins 8.1. I accepted and now my computer will not boot up and it rendered it unusable.
It attempts to start up but then just goes black forever.How can I recover? There is not disk drive, I have not boot up disk or any way to try to force a reboot.
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Nov 28, 2014
I think I have a hard disk failure or error. It states the disk name:TOSHIBA MQ01ABF050 and the volume C:;D: . I have a HP Pavilion TS Sleekbook 14 with windows 8.1 (I upgraded from the Windows 8 which came in with the laptop) and I unknowingly created a recovery image on a Windows 8 compatible usb successfully when I was already experiencing problems with my laptop hard drive. I later found out that it is not recommended to create a recovery image on a windows 8 compatible usb.
I'm hoping to just go back to factory settings and wipe out all my files if that can get my laptop back in working condition as I have already backed up my important documents to USB. My following question's are
1.) Will the recovery image that I created with the usb that's windows 8 compatible not work if I try to do a factory reset?
2.) Will the recovery image that I created while having the errors already, be techically "clean," meaning it has all the necessary components for a running laptop once I replace my hard drive or do a recovery with the current hard drive in place?
3.) Will I be able to restore from the recovery partition? or does the hard disk failure affect that drive as well?
My USB flash drive is also compatible with windows 8 AND 7. Is it possible to just transfer it to just a windows 7 compatible usb if I'll encounter problems due to the windows 8 compatibility of the flash drive I've used for the recovery image creation.
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Dec 15, 2014
I may have destroyed the recovery partition when I used EaseUS Partition Master to split the C: partition into two partitions. How to recover the partitions necessary for recovery? When I do to Advanced Startup, I do not get a 'Troubleshoot' option.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Dec 21, 2014
Have an Acer Aspire MA52 with W8.1 .... How to recover the Recovery partition ....
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Jun 27, 2014
I have HP ENVY 15-j101ex NB. I installed UBUNTU and everything on the Hard disk deleted, Can i restore the windows 8.1 OS and How ? The Notebook still on the Warranty...
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Mar 22, 2013
laptop inspiron 3520 deleted all recover system because unable to recover the OS..due to a malware attack which locked my laptop totally wiped out all the data in hard disk tried all the ways to recover. restore points..dell local safe backup..nothing worked out system recover nothing worked..finally lost the factory state of the laptop.hard disk is empty now.can the Dell recover my laptop back to factory state..? can dell provide me the windows 7 OS ... ?
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Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Jun 13, 2014
I'm looking at buying an HP chromebook but need to know if I can use it with office 365 as I need to access Microsoft word documents
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Jan 12, 2015
HP Chromebook 11 Model CB2 Purchased June 2014 Problems with charging for about half of that time. It has always been difficult plugging in the charger and is no longer possible due to visible damage of the charging port.
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Jul 15, 2014
HP 14 Chromebook product # F0H08UA keyboard doesn't work for the numeric keys 1 through 4 and 7 through 0. Particullary unhandy as I use some of these numbers for my password. Problem started 7/15/14. Worked as expected in the AM but now do not register this PM. The On Screen entry method works but not the keyboard! All other keyboard keys seem to work as expected. No error messages and no recent changes made to this Chromebook 14.
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Oct 26, 2013
I have a new hp chromebook 14 purchased from hp six weeks ago. I have only had to charge it a few times but each time i plug in the charger and put my finger on the touchpad the arrow/pointer jitters around the screen randomly.
I have resorted to using a usb wireless mouse when charging and this does not suffer the same problem. Should i contact hp as i have a three year warranty.
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Aug 26, 2014
I have an HP Chromebook 14. Two issues, one the mouse arrow has disappeared while using the touch pad. The cursor (arrow) reappears when I plug in a wireless mouse. Second I have seen where it says to hit the Esc+Refresh+Power and this might regain the mouse cursor. Where or what the "Refresh Button is".
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Dec 6, 2007
my motherboard crashed and my harddrive has some important files, is there a way to extract the files from the hard drive with my current pc?
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Dec 8, 2008
I have a Dell XPS M1530 (Intel Core2 Duo T7500 @ 2.2GHz, 3GB RAM, 200GB HD @ 7200rpm, Vista Ultimate)
which I have not experienced any problems with until now. I experienced a freeze up while running the 'Recover Memory' option in Mz RAM Booster Version 2.4, used to free up memory.
I waited for the system to try to recover but after a while when it did not I pulled the battery so that it would restart. When I tried turning it back on I got an error screen and the computer automatically went into a Startup Repair program. I let this run on the laptop for about 24 hours until I restarted again and it restarted normally.
I thought I was in the clear until I attempted to open the folder I keep my downloaded music and movies in (about 32GB in size), the windows explorer window opened but I got the loading cursor and an empty window that just kept loading, it also slowed everything down and started freezing up other programs.
Because of this I went into Control Panel>Admin. Tools and tried to run the Memory Diagnostic Tool which just seems to turn the laptop off or just stop when it gets to about 21% of the first pass. I have not attempted a System Restore yet but will after this post, but I fear that wont help me either.
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May 10, 2009
my Macbook Pro (aluminum) that I bought in January 2009 has not crashed on me, yet. That is unlike my previous Windows based machines. A lot of my friends have been switching over to the MB and MBP. It has been a great platform - it may not work out for every single user (regarding certain applications, a person's budget or job specific duties), but it was an easy transition after 20 years of Windows use for me.
I do not game on my system. If I were a gamer, I would be disappointed.
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Sep 7, 2007
I was playing BF2 yesterday for about 45 minutes online when suddenly it froze.
I was forced to hold the power button to shut it off. When I tried to turn it back on the lights flashed and it shut off. I tried to start it again and the lights flashed and it shut down again. At this point I felt like . SoI unplugged all usb devices and the power cord let it sit for a couple minutes and tried again. This time it booted to a black screen that said your system shutdown due to excessive heat error code #MO44. I opened up the laptop removed the fans and blew out the dust from the machine. The problem is it wasn't really that hot. I know it has been hotter in the past while gaming. Anyway I am going to get a cooler for when I'm gaming. I know there have been threads here before but searching was no real help. I am looking for the most efficient cooler out there for my 1710. I reallly don't care what it looks like as long as it does what it's supposed to do.
I'm running Vista Ultimate and I8KFANGUI my peak idle temps are
CPU: 50C
GPU: 59C
RAM: 51C
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Apr 1, 2009
MS Word application crashed a couple of minutes ago, not too bad as I only edited my thesis marginally, but I used a picture for the first page that I cannot find on the internet again.
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Feb 29, 2008
so i have reformatted it at least 5 times in the last 36 hours, i finally have it working enough to write this HELP request.
as i have never experienced a video card crash on a laptop, what do i do now? is there a way that i can bypass the video card? instal a diferent set of drivers? at the moment i have all the other drivers installed minus the video drivers. last time i installed the video dricers the machine siezed up.
or can i simple take out the video card altogether?
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