HP Dv6t-7000 Recovery :: Hard Drive Short DST Failure - How To Recover Files
Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Feb 18, 2012
I had to recover my DV6T-7000 due to performance issues and now I cannot find MS Office starter software which came with the laptop. How I can download or recover this software which does not appear anywhere within my files thta I am able to uncover.I actually performed a restore and not a recover and now no longer find the MS Starter program. My computer is PN A3E87AV.
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Feb 17, 2013
I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.
I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:
Error code 2000-0142
validation 12985
Msg Hard Drive 0 s/n (omitted), self test unsuccessful status = 7
I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.
what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean?
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Nov 6, 2014
I am working on an Envy Pro 4-b000. The hard drive has failed. I have a replacement drive on the way, but I did not create a recovery disk when the laptop was purchased. It had windows 7 - 64 bit on it previously. What are my options to getting recovery media for this laptop?
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Sep 15, 2014
Here are the basics:
Computer: HP 2000
OS: Windows 8
Problem:
Hard Drive Short DST Check: Failed
Failure ID: Q0C5W3-6KU67W-MFGJWJ-60T203
Product ID: D1E81UA#ABA
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Nov 20, 2014
I had to do a recovery using F11 as my system would not boot up. It would constantly say it was restartin with he spinning ping pong balls but would not load. Why it crashed is moot at this point.
I run Windows 8.1 and am using a HP15-f039wm.
I saved my files as a backup before continuing with the recovery. As it stands now the thumb drive which has been copied to my desktop has a folder named "System Recovery Files". There is no .exe file that I can locate within.
Specifically my concerns are two:
1) I purchased a subscription to Avast and wonder if I can reinstll, not sure where my license key is but could probably contact Avast.
2) I downloaded Mozilla's Thunderbird and have emails and contacts from a variety of email accounts and one account in particular I no longer have access to.
The $64,000 question is: can I get these programs working again with what I saved?
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Jan 27, 2015
I have hp pavilion dv9418ca laptopi was trying to update my bios or u can call trying to flash it. But during installation my lappy got freezed for hours after somtym i gave up nd remove the battery nd so can turn it off .,, after that i wanted to try it on but see what happened ., it wont startup JUST BLACK SCREEN OR U CAN SAY BLANK SCREEN. If its bios failure then how to recover it or its motherboard permanently damaged .,, ???
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Jan 3, 2009
Something recently happened to my laptop, and now whenever I boot up my laptop, I get a message stating that "No drive detected", and I don't know if the hard drive might be damaged or not.
I tried connecting the hard drive directly to a desktop pc since it's a sata hard drive, but my desktop pc just froze on the boot screen whenever this hard drive was connected.
I also was going to try and use a hard drive external case to maybe connect it to the pc this way, but I wasn't sure if it would work
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Apr 1, 2013
I have the Dell XPS L501x and am now getting a failed message when the SMART Short Self Test is run. The message says:
"Your drive indicates that a failure may be imminent. Backup all important files and replace drive."
The hard drive is SAMSUNG HM640JJ.
A couple of questiions please:
1. I take if that this is a legitimate error message as opposed to some system glitch.
2. If I buy another SAMSUNG HM640JJ drive how can transfer the data from the old to the new.
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Feb 13, 2009
I hate for this to be my first post, but after looking everywhere on the internet and on this site (I've been lurking a while) I'm still at the same place I started with my Studio 15 laptop. I'll try to include as much detail as possible.
I had my laptop plugged into my LCD tv via an HDMI cable as I often do, and when I went to close the laptop to use just the LCD, the tv flashed, showed a blue screen of death for a quick second and then went black. I opened the laptop and it was still on, but the screen wouldn't go on.
I restarted my computer and from there on out it kept making a beeping noise and stalling for a really long time at the "Dell Studio/progress bar" screen. After leaving it at that screen for a while the clicking stop and then it allowed me to access the Boot Options and Setup. Under setup, when I click on the drive under SATA hard drive, it shows something like 10GB and nothing more, and I have no options on the screen .....
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Nov 28, 2014
I think I have a hard disk failure or error. It states the disk name:TOSHIBA MQ01ABF050 and the volume C:;D: . I have a HP Pavilion TS Sleekbook 14 with windows 8.1 (I upgraded from the Windows 8 which came in with the laptop) and I unknowingly created a recovery image on a Windows 8 compatible usb successfully when I was already experiencing problems with my laptop hard drive. I later found out that it is not recommended to create a recovery image on a windows 8 compatible usb.
I'm hoping to just go back to factory settings and wipe out all my files if that can get my laptop back in working condition as I have already backed up my important documents to USB. My following question's are
1.) Will the recovery image that I created with the usb that's windows 8 compatible not work if I try to do a factory reset?
2.) Will the recovery image that I created while having the errors already, be techically "clean," meaning it has all the necessary components for a running laptop once I replace my hard drive or do a recovery with the current hard drive in place?
3.) Will I be able to restore from the recovery partition? or does the hard disk failure affect that drive as well?
My USB flash drive is also compatible with windows 8 AND 7. Is it possible to just transfer it to just a windows 7 compatible usb if I'll encounter problems due to the windows 8 compatibility of the flash drive I've used for the recovery image creation.
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Dec 16, 2014
Alright, so I bought an Inspiron 15 7000 series laptop in October and I have two main issues with it.
One is that the w key keeps falling off. The plastic hinge thing underneath is broken.
Second, I think the hard drive is failing. It's making weird beeping sounds, clicking, takes a long time to boot up, crashes occasionally and moves icons around on my desktop every time I start the damn thing up.
My question: what can I do about it? How do I go about getting this fixed? I love the laptop aside from those problems. Is it covered under warranty? Do I go back to the store I bought it from, or do I just work it out with Dell?
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Aug 28, 2014
I purchased a new Pavilion 15-p080ca Windows 8 laptop from tigerdirect.ca and received it a couple of days ago.
The computer had randomly rebooted during working on it, I remember having read an IO error message in a windows popup. Since then, it continuously reboot, tries to load windows, fails and reboot until automatic repair kicks in.
Bios system log has many warnings/error: 03F0, 03F1, 0021. I got about 3 times a hard disk not found error on POST.
I am unable to repair the installation whether from the recovery partition or from recovery discs, I get "The drive is locked error" or "Automatic repair could not repair your pc".
Also recovery manager can't find the recovery partition. On command prompt, diskpart does not list disk; "There are no fixed disk to show".
However, Ubuntu live cd and Mini xp are able to see every partitions, show files and read them, a fast HDtune read test shows no disk error.
The computer is able to read from hard drive since I am able to get on recovery and windows tries to load until I get the "Your pc ran into a problem that it couldn't handle and it needs to restart"
HP PC Hardware Diagnostics SMART test passed, Short DST returns Warning. HP diagnostic smart test returned "no hard disk installed" message one time.
Anything Windows 8 based, whether recovery disk, original media are not able to see hard drive.
I tried booting recovery disk, recovery partition with every combination of Legacy support and Secure boot to recover the partitions without success since the hard drive is not detected (from diskpart list disk command). From the recovery dvds I get a 0xefffff08 error. I also tried to remove the recovery partition thinking it could want to recover from it to get things faster.
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Feb 7, 2014
My sons laptop has died and needs returned for warranty work - likely a problem with the mother board. It was suggested that we backup files on the hard drive before sending. I pulled the hard drive and attached it to another computer via Serial ATA to USB cable. A portion of the hard drive can be accessed through Windows Explorer which shows 25GB of the 750GB hard drive and only shows an applications and a drivers folder. Word documents, data and pictures cannot be found.
I tried to take ownership of the hard drive thinking that this might make the data visible but it did not. I expect there is about 150GB of file storage (excluding programs) that we would like to back-up. Am concerned that the hard drive may have been damaged but the data that is accessible seems to be whole and intact.
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May 25, 2014
Have a HP Laptop with windows 7 and I cannot logon. When I try to logon using my password, I continuously get message, "The user profile service failed the logon. The user cannot be loaded."
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Oct 10, 2009
My WD 320gb hard drive failed for the first time since I got it in January by registering the error 2000 0141.
I phoned dell after it wouldn't turn on again and I reseated the drive, took out battery, powered on to discharge static etc.,
he arranged for a replacement drive to be sent on monday. after that I tried again last night and now it works., typing from it now, and no noises or anything seems to be functioning fine!
So, what should i do now?
install the new drive & all my software - real pain, but knowing new drive won't fail? did the error message mean my current drive is on the way out anyway?
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Jun 25, 2009
I have a Dell Inspiron E1505. I just reinstalled XP earlier today and now everything is like new again. Unfortunately, my files and movies from my external hardrive are taking too long to transfer onto my computer.
I did one movie at a time and it's taking like 35 minutes to transfer, when before it only took 3 minutes to transfer. Anyone know why this is happening
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Jan 7, 2015
I have an HP Pavilion dv6t-7000 equpped with the Ralink RT5390R Wi-Fi Adapter. For the life of me, I cannot get it to connect to my home network when set up as 802.11n. Other devices do connect. If I change my router to 802.11g, but change no other settings at all, the HP doe connect. But if I flip the router back to 802.11n, the HP sees the network and correctly identifies it as an 802.11n network, but will not connect.The Router is a D-Link DIR-615 (N300 2.4ghz).
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Oct 8, 2008
We've got 2 D430's in house and they are awesome. One of them just had the hard drive stop working and it was confirmed by swapping drives between the two systems. These have a 2.5" proprietary connection and Dell is telling me that there is no way to access the drive to potentially recover the data since its not a standard PATA interface. It's got some really small ribbon connector on the drive that hooks into a custom connection to the D430.
Does anyone have any ideas, or familiarity with how we can get access to this drive so we can run some utilities on it? Dell seems to be of little help here and the D430 simply doesn't recognize the drive at all. I'm not sure I would have bought these systems knowing that this was a potential issue.
I'm hoping there is some know interface that will allow the drive to hook into a standard PATA connection to recover data.
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Sep 11, 2013
I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete.
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Feb 4, 2010
I have an almost-new Z series, bought in the US (I am in the UK) in December.
It seems the hard drive has failed, as it started BSODing on boot. I tried to run the recovery partition and also Windows 7 recovery mode from a Windows 7 install disc, and these simply hung. Further attempts to fix it using Windows XP and Windows Vista media also failed with similar issues.
I was able to boot using NTFS4Dos, although it didn't seem to read my data partition very well, as files were missing.
Booting with Knoppix was more fruitful, as everything seemed to be there. I rewrote the MBR and didn't get anywhere, so then I deleted the three partitions (recovery, Windows reserved, and data partition) and started again.
Now Windows installs, but it BSODs after the first reboot.
I guess my hard drive has failed, somehow (there are no mysterious noises, and I don't recall any impacts, it's remotely possible my kids took a magnet to it, however).
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Mar 5, 2014
I had hp pavilion 2230 tx laptop which is out of warranty. My laptop doesn't starting .It goes on Automatic Repair and after a minute it starts "Diagonising your PC" which remain for hours and at last "Automatic repair failed" message appears, below it restore option is also available. I proceed to restore but it also fails.Then I shutdown the laptop and open it again and I pressed esc button quickly and then I tried to test the hard drive which doesn't go furthur testing and display "hard drive test fails". Whether my hard disk is crashed or not.
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Nov 16, 2014
I have a HP Pavilion dv7 Laptop not booting. I ran memory test, checked OK. Ran hard drive test message said smart check passed but long DST failed.
Failure ID : GLP5BR-66R7AO-QFPKOJ-61FSO3
Hard Drive 1.
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Oct 6, 2013
I bought yesterday new notebook, HP ENVY 17-j162no. The very first time (and each time later) I started the laptop, I got an error of smart drive failure. I have never before on any computer experienced that even after such an error, nothing seems to be broken. I went to BIOS and ran the examining tool, and you can see below the results. What's the next step to do?
SystemDiags.log
2014-10-05 11:28:30 ================================================2014-10-05 11:28:30
EFI System Diagnostic 5.4.3.0 Started2014-10-05 11:28:30 Load Options =2014-10-05 11:28:30
Old Hii Protocol not found.2014-10-05 11:28:30 SysDiagsBiosData2011
Configuration Variable Acquired2014-10-05 11:28:30 Absolute Pointer Protocol Not Available
[Code] .....
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Mar 27, 2013
Just purchased an Inspiron 15 laptop with Windows 8. I removed the hard disk drive from our old Inspiron 6000, installed it in an enclosure, and hooked it to the new laptop to be able to access the document files. (The hdd from the old computer is a Western Digital 250 GB and was newly installed six months ago).
When I plug in the enclosure, the power light comes on and it shows up on the new laptop as local disk E. When I click on disk E and go to documents, the only documents shown are three that are saved on the new laptop, and none of the hundreds of documents saved on the hdd from the old computer. What I can do?
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Sep 30, 2012
I can no longer use Simple Pass to log into a BOA on-line account. When I swipe my finger, a message indicates that simple pass is launching the address but nothing happens and the website doesn't open.Simple Pass came with my HP Pavilion DV6T-7000 CTO laptop with a 64 bit operating system. I currently use windows 7. Google Chrome is my default search engine but I also use IE on occasion. Previously when my Simple Pass worked, my BOA location was only opening in IE.
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Jan 7, 2015
Laptop will not boot up. Can not back- up either. (Samsung model ST1000LM024)
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Apr 9, 2013
I have inspiron 5520 laptop, i ran a diagnostic test which shows Hard disc test failure. it also shows hard disc failure is imminent .
Also in dell support center - pc checkup I ran test Hard disc failled in two tests, Targeted read test and SMART short self test, my laptop is under warranty. what should i do?
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Apr 15, 2012
My HP G62-b23SA reports a imminent hard disk failure. Hard disk test reports SMART Error (301). Advised to back up the system and contact HP support to enquire if Hard disk needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?
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