Dell :: Hard Drive Failure[ish]? What Should I Do Now?
Oct 10, 2009
My WD 320gb hard drive failed for the first time since I got it in January by registering the error 2000 0141.
I phoned dell after it wouldn't turn on again and I reseated the drive, took out battery, powered on to discharge static etc.,
he arranged for a replacement drive to be sent on monday. after that I tried again last night and now it works., typing from it now, and no noises or anything seems to be functioning fine!
So, what should i do now?
install the new drive & all my software - real pain, but knowing new drive won't fail? did the error message mean my current drive is on the way out anyway?
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Feb 13, 2009
I hate for this to be my first post, but after looking everywhere on the internet and on this site (I've been lurking a while) I'm still at the same place I started with my Studio 15 laptop. I'll try to include as much detail as possible.
I had my laptop plugged into my LCD tv via an HDMI cable as I often do, and when I went to close the laptop to use just the LCD, the tv flashed, showed a blue screen of death for a quick second and then went black. I opened the laptop and it was still on, but the screen wouldn't go on.
I restarted my computer and from there on out it kept making a beeping noise and stalling for a really long time at the "Dell Studio/progress bar" screen. After leaving it at that screen for a while the clicking stop and then it allowed me to access the Boot Options and Setup. Under setup, when I click on the drive under SATA hard drive, it shows something like 10GB and nothing more, and I have no options on the screen .....
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Oct 8, 2008
We've got 2 D430's in house and they are awesome. One of them just had the hard drive stop working and it was confirmed by swapping drives between the two systems. These have a 2.5" proprietary connection and Dell is telling me that there is no way to access the drive to potentially recover the data since its not a standard PATA interface. It's got some really small ribbon connector on the drive that hooks into a custom connection to the D430.
Does anyone have any ideas, or familiarity with how we can get access to this drive so we can run some utilities on it? Dell seems to be of little help here and the D430 simply doesn't recognize the drive at all. I'm not sure I would have bought these systems knowing that this was a potential issue.
I'm hoping there is some know interface that will allow the drive to hook into a standard PATA connection to recover data.
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Jan 7, 2015
Laptop will not boot up. Can not back- up either. (Samsung model ST1000LM024)
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Apr 9, 2013
I have inspiron 5520 laptop, i ran a diagnostic test which shows Hard disc test failure. it also shows hard disc failure is imminent .
Also in dell support center - pc checkup I ran test Hard disc failled in two tests, Targeted read test and SMART short self test, my laptop is under warranty. what should i do?
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Nov 5, 2014
Unit powered up fine before, no issue's....worked like a champ until drive failure.
Had a hard drive error code, replaced w/ upgraded 500GB from 320GB. Computers are not my acumen although I found that I can take them apart and put them back together w/o issue-so far. Rebuilt my old Toshiba Satellite 455...new base, top, charger jack, screen, etc..works perfectly! It would be the drive which slides in on the left,, held by two screws, not the disk drive unit.
Powered up fine, than several minutes later powered off. Charger is fine, I replaced the charger jack, still won't power up.
I broke the WLAN white connector, pulled the male end off the board by accident., black OK. It broke when I went to replace the charger port. That wouldn't cause it to not power up though right?
I replaced the complete charger port board, not just the port. Seems something happened after I replaced the new driver card
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Sep 11, 2013
I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete.
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Jan 21, 2015
I am using a dell inspiron 3520 which is two years old.
It was working properly till last month, i ran my dell support center application after a improper shut down and it failed to run Targeted Read Test and SMART Short Self Test.
After that i ran the diagnostics and it returned the same result
Error code :2000-0142
I found out many websites saying run chkdsk /r and when i did it it got my laptop worse. my laptop started hanging twice or thrice a day.
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Feb 4, 2010
I have an almost-new Z series, bought in the US (I am in the UK) in December.
It seems the hard drive has failed, as it started BSODing on boot. I tried to run the recovery partition and also Windows 7 recovery mode from a Windows 7 install disc, and these simply hung. Further attempts to fix it using Windows XP and Windows Vista media also failed with similar issues.
I was able to boot using NTFS4Dos, although it didn't seem to read my data partition very well, as files were missing.
Booting with Knoppix was more fruitful, as everything seemed to be there. I rewrote the MBR and didn't get anywhere, so then I deleted the three partitions (recovery, Windows reserved, and data partition) and started again.
Now Windows installs, but it BSODs after the first reboot.
I guess my hard drive has failed, somehow (there are no mysterious noises, and I don't recall any impacts, it's remotely possible my kids took a magnet to it, however).
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Mar 5, 2014
I had hp pavilion 2230 tx laptop which is out of warranty. My laptop doesn't starting .It goes on Automatic Repair and after a minute it starts "Diagonising your PC" which remain for hours and at last "Automatic repair failed" message appears, below it restore option is also available. I proceed to restore but it also fails.Then I shutdown the laptop and open it again and I pressed esc button quickly and then I tried to test the hard drive which doesn't go furthur testing and display "hard drive test fails". Whether my hard disk is crashed or not.
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Nov 16, 2014
I have a HP Pavilion dv7 Laptop not booting. I ran memory test, checked OK. Ran hard drive test message said smart check passed but long DST failed.
Failure ID : GLP5BR-66R7AO-QFPKOJ-61FSO3
Hard Drive 1.
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Oct 6, 2013
I bought yesterday new notebook, HP ENVY 17-j162no. The very first time (and each time later) I started the laptop, I got an error of smart drive failure. I have never before on any computer experienced that even after such an error, nothing seems to be broken. I went to BIOS and ran the examining tool, and you can see below the results. What's the next step to do?
SystemDiags.log
2014-10-05 11:28:30 ================================================2014-10-05 11:28:30
EFI System Diagnostic 5.4.3.0 Started2014-10-05 11:28:30 Load Options =2014-10-05 11:28:30
Old Hii Protocol not found.2014-10-05 11:28:30 SysDiagsBiosData2011
Configuration Variable Acquired2014-10-05 11:28:30 Absolute Pointer Protocol Not Available
[Code] .....
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Feb 17, 2013
I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.
I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:
Error code 2000-0142
validation 12985
Msg Hard Drive 0 s/n (omitted), self test unsuccessful status = 7
I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.
what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Apr 15, 2012
My HP G62-b23SA reports a imminent hard disk failure. Hard disk test reports SMART Error (301). Advised to back up the system and contact HP support to enquire if Hard disk needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Nov 30, 2014
I have had a Hard Drive failure apropos of nothing. Could not restart (HP Pavilion 15 230 sa ) would not boot and had a clicking sound. The ID is U0C40K-76U7AE-MFPV61-60UQ03 (some of the zeros may be 'o' s , hard to tell). Can I fix this myself?Lap top is 3 months old.
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Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Sep 21, 2014
There's a "disk read error occured" when I startup and it won't boot into windows at all. I did a hard disk test in BIOS and the Short DST failed and the failure id is GTU23F-5QF788-XD6V5F-60UR0 for Hard Disk 1. I know there's an 80 SSD and 750 HD but which one failed?
If the ssd failed can I use the 750gb HD or does it need both?
If I do need to replace the SSD can I replace it with a regular HD (on a budget) and what size drive do I need? 2.5?
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Feb 5, 2013
After hard disk failure on my dell inspiron n5030 i copied two first partitions from my old hard drive to a new one using Acronis disk director. But when i try to use ctrl+f11 to start the recovery procedure the procedure doesn't work.
I also tried decompressing the factory iso file to Os partition and when i tried to start the pc and boot with Os partition as active it didn't work.
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Sep 14, 2014
My laptop - HP 15 Pavillion p017tu,is showing some error like this :
Boot Device Not Found
Please Install an operating system on your hard disk.
Hard Disk (3F0)
Also, some crackling noise with tuck sound is also coming from the left of laptop keyboard base.
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Aug 31, 2014
Old hard drive made strange noises and stop working replaced using the same Toshiba part number,
Now when turned on says on screen the smart hard disc check has detected an imminent failure run hard disc test.
Memory test OK hard drive test smart check - not available short DST- warning.
System info hp Pavilion g6-2285sa, Product No D1Q30EA#ABU
O/S windows 8 64bit have no recovery disc.
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Jan 24, 2015
Using my inspiron 2330 (only 18mths old ) as normal next thing it tells me it encountered fault and has to reboot anyway it keeps saying scanning and repairing drive (c) then does not allow me to log in so i manage to get into bios to do a scan and it guves me a error code of 2000-0142 validation code of 112406 and and then says harddrive 0-s/n wd-wmc152946178
When i finally manage to log in my desk top screen is flashing and keeps telling my hard drive fault ....
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Jan 3, 2009
Something recently happened to my laptop, and now whenever I boot up my laptop, I get a message stating that "No drive detected", and I don't know if the hard drive might be damaged or not.
I tried connecting the hard drive directly to a desktop pc since it's a sata hard drive, but my desktop pc just froze on the boot screen whenever this hard drive was connected.
I also was going to try and use a hard drive external case to maybe connect it to the pc this way, but I wasn't sure if it would work
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Sep 29, 2009
I'm thinking of removing my DVD drive and replacing it with a caddy and hard drive as explained here.
I don't use the DVD drive very often and would much prefer a 500GB or 1TB hard drive in there. The DVD drive can then be used externally via the eSATA port using this cable.
The ideal solution would be to use this NewmodeUS caddy as it supports the larger 12.7mm 1TB 2.5" hard drives and has a removable faceplate. The problem is the price.
At $55 including postage to the UK plus customs, VAT and clearance fees on top it's going to work out pretty expensive for what is essentially a slimline SATA to SATA extension
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Apr 29, 2013
I recently went to turn my computer on after putting it into hibernation, and was greeted with an error screen telling me one of my RST drives had failed. After hitting CTRL-I and going into the config for it, I was able to disable RST completely and get my computer to boot back up. However, the "Intel Rapid Storage Technology" monitoring program now shows no RST drive, and I am not sure how to troubleshoot it further without potentially affecting my C: drive. The computer is also running noticeably slower, though I would guess that's because it no longer has the SSD available.
I have already run the pre-startup diagnostics (F12 at boot) and have found no errors. I would like to know if this is something that can be corrected on my own, or if I will have to request parts or service from Dell. For reference, the laptop is a 7720R.
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Aug 20, 2011
HP Pavilion Dv5-2077cl Entertainment NotebookProduct #: WQ799UA#ABAWindows 7 64-bit
I have been getting a random blue screen popping up every once and a while, that will "dump my physical memory" or something and then reboot itself after like 30 seconds. my hard drive was the reason for these constant errors. So I backed everything up, in preparation of a real crash. I am in the process of ordering a new hard drive from Newegg.com, and I would like to know if it is hard to replace a hard drive in a notebook, or if I should have Geek Squad do it for $50. Also, I dont think I have the Operating system disc that came with my computer, so how do I order that from HP and how much is it?And last but not least, Is there a post or video with instructions on how to install a hard drive and the operating system?
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Oct 25, 2014
I have a HP 15 Notebook PC with no dvd drive recently I was sent the system recovery cds from HP. I dont have an external dvd drive. What i do have is a Toshiba Satelight laptop with Widows 7 and a good dvd drive. Also I have a 500 GB external hard drive. I was thinking maybe I could copy the disks onto the external harddrive with the Toshiba dvd drive. Then attach the external hard drive to my HP 15 Notebook by usb port and install Hp recovey disks from the external hard drive.
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Dec 28, 2009
Laptop is an Acer Aspire 1640. 2.26GHz, 2gb RAM.
Laptop was working fine with the factory Hitachi HTS541680J9AT00 80gb drive.
I purchased a Samsung HM160HC 160gb drive as it's supposed to be the fastest PATA laptop drive available.
I put it in and the laptop just kept saying "no operating system found" with the XP disk in the drive.
I tried several optical drives and got the same issue with all of them.
I then hooked a USB optical drive up and it wouldn't boot from it.
I removed the internal optical drive and the system then booted from the USB drive and loaded Windows fine.
I just assumed it was a fluke and once Windows was done loading I removed the USB drive, installed the factory internal optical again and turned it on...
"No operating system found".
This is where I'm stuck. If I remove the optical the system boots into Windows fine. There were no issues like this with the other hard drive.
I have tried setting the hard drive as Master, Slave, and Cable Select with no change.
Laptop has the newest BIOS.
Samsung does not offer firmware updates on their hard drives.
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Feb 26, 2009
who opened I believe Z and connected a hard drive to dvd drive connector while leaving dvd drive in for cosmetic reasons. Can't find this thread. Where exactly can the hard drive go? Inside the tray?
I am afraid there will be too much vibration if I put regular HD there. For this reason I would rather put there SSD but is there a way to make this a primary OS drive? Seems like last bios allows to boot from optical drive.
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