Dell :: Hard Drive Failure Of Primary Drive On Studio 15
Feb 13, 2009
I hate for this to be my first post, but after looking everywhere on the internet and on this site (I've been lurking a while) I'm still at the same place I started with my Studio 15 laptop. I'll try to include as much detail as possible.
I had my laptop plugged into my LCD tv via an HDMI cable as I often do, and when I went to close the laptop to use just the LCD, the tv flashed, showed a blue screen of death for a quick second and then went black. I opened the laptop and it was still on, but the screen wouldn't go on.
I restarted my computer and from there on out it kept making a beeping noise and stalling for a really long time at the "Dell Studio/progress bar" screen. After leaving it at that screen for a while the clicking stop and then it allowed me to access the Boot Options and Setup. Under setup, when I click on the drive under SATA hard drive, it shows something like 10GB and nothing more, and I have no options on the screen .....
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Oct 10, 2009
My WD 320gb hard drive failed for the first time since I got it in January by registering the error 2000 0141.
I phoned dell after it wouldn't turn on again and I reseated the drive, took out battery, powered on to discharge static etc.,
he arranged for a replacement drive to be sent on monday. after that I tried again last night and now it works., typing from it now, and no noises or anything seems to be functioning fine!
So, what should i do now?
install the new drive & all my software - real pain, but knowing new drive won't fail? did the error message mean my current drive is on the way out anyway?
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Oct 8, 2008
We've got 2 D430's in house and they are awesome. One of them just had the hard drive stop working and it was confirmed by swapping drives between the two systems. These have a 2.5" proprietary connection and Dell is telling me that there is no way to access the drive to potentially recover the data since its not a standard PATA interface. It's got some really small ribbon connector on the drive that hooks into a custom connection to the D430.
Does anyone have any ideas, or familiarity with how we can get access to this drive so we can run some utilities on it? Dell seems to be of little help here and the D430 simply doesn't recognize the drive at all. I'm not sure I would have bought these systems knowing that this was a potential issue.
I'm hoping there is some know interface that will allow the drive to hook into a standard PATA connection to recover data.
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Sep 11, 2013
I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete.
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Jan 7, 2015
Laptop will not boot up. Can not back- up either. (Samsung model ST1000LM024)
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Apr 9, 2013
I have inspiron 5520 laptop, i ran a diagnostic test which shows Hard disc test failure. it also shows hard disc failure is imminent .
Also in dell support center - pc checkup I ran test Hard disc failled in two tests, Targeted read test and SMART short self test, my laptop is under warranty. what should i do?
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Nov 5, 2014
Unit powered up fine before, no issue's....worked like a champ until drive failure.
Had a hard drive error code, replaced w/ upgraded 500GB from 320GB. Computers are not my acumen although I found that I can take them apart and put them back together w/o issue-so far. Rebuilt my old Toshiba Satellite 455...new base, top, charger jack, screen, etc..works perfectly! It would be the drive which slides in on the left,, held by two screws, not the disk drive unit.
Powered up fine, than several minutes later powered off. Charger is fine, I replaced the charger jack, still won't power up.
I broke the WLAN white connector, pulled the male end off the board by accident., black OK. It broke when I went to replace the charger port. That wouldn't cause it to not power up though right?
I replaced the complete charger port board, not just the port. Seems something happened after I replaced the new driver card
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Feb 4, 2010
I have an almost-new Z series, bought in the US (I am in the UK) in December.
It seems the hard drive has failed, as it started BSODing on boot. I tried to run the recovery partition and also Windows 7 recovery mode from a Windows 7 install disc, and these simply hung. Further attempts to fix it using Windows XP and Windows Vista media also failed with similar issues.
I was able to boot using NTFS4Dos, although it didn't seem to read my data partition very well, as files were missing.
Booting with Knoppix was more fruitful, as everything seemed to be there. I rewrote the MBR and didn't get anywhere, so then I deleted the three partitions (recovery, Windows reserved, and data partition) and started again.
Now Windows installs, but it BSODs after the first reboot.
I guess my hard drive has failed, somehow (there are no mysterious noises, and I don't recall any impacts, it's remotely possible my kids took a magnet to it, however).
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Mar 5, 2014
I had hp pavilion 2230 tx laptop which is out of warranty. My laptop doesn't starting .It goes on Automatic Repair and after a minute it starts "Diagonising your PC" which remain for hours and at last "Automatic repair failed" message appears, below it restore option is also available. I proceed to restore but it also fails.Then I shutdown the laptop and open it again and I pressed esc button quickly and then I tried to test the hard drive which doesn't go furthur testing and display "hard drive test fails". Whether my hard disk is crashed or not.
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Nov 16, 2014
I have a HP Pavilion dv7 Laptop not booting. I ran memory test, checked OK. Ran hard drive test message said smart check passed but long DST failed.
Failure ID : GLP5BR-66R7AO-QFPKOJ-61FSO3
Hard Drive 1.
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Oct 6, 2013
I bought yesterday new notebook, HP ENVY 17-j162no. The very first time (and each time later) I started the laptop, I got an error of smart drive failure. I have never before on any computer experienced that even after such an error, nothing seems to be broken. I went to BIOS and ran the examining tool, and you can see below the results. What's the next step to do?
SystemDiags.log
2014-10-05 11:28:30 ================================================2014-10-05 11:28:30
EFI System Diagnostic 5.4.3.0 Started2014-10-05 11:28:30 Load Options =2014-10-05 11:28:30
Old Hii Protocol not found.2014-10-05 11:28:30 SysDiagsBiosData2011
Configuration Variable Acquired2014-10-05 11:28:30 Absolute Pointer Protocol Not Available
[Code] .....
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Jan 21, 2015
I am using a dell inspiron 3520 which is two years old.
It was working properly till last month, i ran my dell support center application after a improper shut down and it failed to run Targeted Read Test and SMART Short Self Test.
After that i ran the diagnostics and it returned the same result
Error code :2000-0142
I found out many websites saying run chkdsk /r and when i did it it got my laptop worse. my laptop started hanging twice or thrice a day.
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Apr 15, 2012
My HP G62-b23SA reports a imminent hard disk failure. Hard disk test reports SMART Error (301). Advised to back up the system and contact HP support to enquire if Hard disk needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?
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Feb 17, 2013
I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.
I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:
Error code 2000-0142
validation 12985
Msg Hard Drive 0 s/n (omitted), self test unsuccessful status = 7
I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.
what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Nov 30, 2014
I have had a Hard Drive failure apropos of nothing. Could not restart (HP Pavilion 15 230 sa ) would not boot and had a clicking sound. The ID is U0C40K-76U7AE-MFPV61-60UQ03 (some of the zeros may be 'o' s , hard to tell). Can I fix this myself?Lap top is 3 months old.
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Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Sep 21, 2014
There's a "disk read error occured" when I startup and it won't boot into windows at all. I did a hard disk test in BIOS and the Short DST failed and the failure id is GTU23F-5QF788-XD6V5F-60UR0 for Hard Disk 1. I know there's an 80 SSD and 750 HD but which one failed?
If the ssd failed can I use the 750gb HD or does it need both?
If I do need to replace the SSD can I replace it with a regular HD (on a budget) and what size drive do I need? 2.5?
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Apr 27, 2013
what I can safely do with my new 17rse? I'd like to do something along the lines of putting a 32gb mSata (no option pre-purchase) as cache for my HDD but does this become pointless if I'd also like to add a larger 256gb SSD as a primary drive with OS on it?
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Oct 16, 2012
I purchased a Dell 7720 (contains 2 1TB HDD's) after speaking to Dell technical support who reassured me that when I install an mSATA drive, it is possible to install the OS on the drive and use it as the primary boot device.
So I received my 7720, plugged in the mSATA drive and cloned the OS partition to the drive. When I restarted the machine, behold... it is not in the list of bootable drives, however it has been recognized as an mSATA drive. After messing around with the BIOS for 30 minutes, I am unable to get it to be a bootable device.
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Jan 24, 2015
Using my inspiron 2330 (only 18mths old ) as normal next thing it tells me it encountered fault and has to reboot anyway it keeps saying scanning and repairing drive (c) then does not allow me to log in so i manage to get into bios to do a scan and it guves me a error code of 2000-0142 validation code of 112406 and and then says harddrive 0-s/n wd-wmc152946178
When i finally manage to log in my desk top screen is flashing and keeps telling my hard drive fault ....
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Jan 3, 2009
Something recently happened to my laptop, and now whenever I boot up my laptop, I get a message stating that "No drive detected", and I don't know if the hard drive might be damaged or not.
I tried connecting the hard drive directly to a desktop pc since it's a sata hard drive, but my desktop pc just froze on the boot screen whenever this hard drive was connected.
I also was going to try and use a hard drive external case to maybe connect it to the pc this way, but I wasn't sure if it would work
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Sep 29, 2009
I'm thinking of removing my DVD drive and replacing it with a caddy and hard drive as explained here.
I don't use the DVD drive very often and would much prefer a 500GB or 1TB hard drive in there. The DVD drive can then be used externally via the eSATA port using this cable.
The ideal solution would be to use this NewmodeUS caddy as it supports the larger 12.7mm 1TB 2.5" hard drives and has a removable faceplate. The problem is the price.
At $55 including postage to the UK plus customs, VAT and clearance fees on top it's going to work out pretty expensive for what is essentially a slimline SATA to SATA extension
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Apr 22, 2009
I'm having software related issues with my sxps 16 that I can't seem to resolve, so I'm probably going to wipe the hard drive and do a fresh install of vista. Can someone tell me how to format the hard drive? I've reformatted hard drives before, but I've always hooked it up to my desktop as a secondary drive to do so.
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Feb 18, 2009
Was working fine. When I turn the machine on it freezes on the dell splash screen about 60% threw. When the hard drive is out the computer boot fine. (obviously no OS though). The hard drive is also making a beeping noise. Dell said they would send me a new hard drive, but I want to know what caused this as of yesterday when I received it I did a diagnostics and the hard drive was in perfect condition. These things happened today could they have caused it?
1) Laptop did not go to sleep in my backpack and was totally on for about 15min. (Overheat?)
2) Windows froze today and I had to hold down the power button to turn it off.
3) I had used another Dell power supply to power my machine as I did not have the regular cord, but it worked while attached and this problem did not happen till around 30-40min later after it had been unplugged.
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Feb 20, 2009
I have just bought a Dell Studio 17 in a IT shop.
I made some reasearch on google and I found that
Dell sell a carrier
to mount the second hard drive on this laptop:
http://accessories.us.dell.com/sna/p...88&lid=1022058
The problem is that Dell doesn't seem to sell it in Ireland. Is there any way I can get it? Is there an alternative adapter to connect a sata drive to the connector present on the laptop?
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Jan 5, 2009
This thing is only a week old.
Anyway, he has yet to install anything beyond what came with the laptop and he commented that a antivirus scan took 8+ hours to run.
That seemed incredible to me so I went over and we ran a few benchmarks and the results were frighteningly bad.
Using HDTune, the normal curve one sees of a declining arch is rife with drastic spikes all the way through with minimum of 2.2 MB/sec (seems VERY low), and a maximum of 65 MB/sec (normalish).
Additionally, the CPU usage was 11.9 percent, which seems unusually high.
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Jul 12, 2009
My BRAND NEW Studio 1555 has been clicking/whirring rapidly since I first turned it on Friday.
Occasionally it gets so fast that it sounds like it's buzzing and it also sometimes sounds like it's creaking.
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Dec 10, 2008
I own a Dell Studio 15 and I saw that the hard drive led keeps blinking at about 1 blink / second even when the computer is absolutely doing nothing.
Also I can hear some noise (I suppose it is the hard disk moving) from about 50 cm distance from the laptop.
This happens with Vista, XP, Linux (I tried some distribution: Mandriva, X/K/Ubuntu, PcLinux, Mint...)
Has anybody experienced this strange behaviour on his laptop ?
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