Dell Inspiron 3520 :: Improper Shutdown - Hard Drive Failure
Jan 21, 2015
I am using a dell inspiron 3520 which is two years old.
It was working properly till last month, i ran my dell support center application after a improper shut down and it failed to run Targeted Read Test and SMART Short Self Test.
After that i ran the diagnostics and it returned the same result
Error code :2000-0142
I found out many websites saying run chkdsk /r and when i did it it got my laptop worse. my laptop started hanging twice or thrice a day.
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Mar 28, 2013
I had bought a Dell Inspiron 3520 three weeks ago from Best Buy ( stupid) and the hard drive is no longer working. I didn't opt for the warranty (dummy me). Which hard drive I should buy to replace it.
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Apr 5, 2013
I can't turn off my laptop. Widnows shuts down, the hard drive LED doesn't blink, just the power LED and I can hear the fan from time to time and it just hangs there. So, all I can do is hold the power button and force it to shut down. Even more weird is the fact that I can restart the computer. This started about a month ago and I've tried everything I could think of... to no avail.Here's my system info:
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
CPU Type Mobile DualCore Intel Core i3-2330M, 2200 MHz (22 x 100)
Motherboard Name Dell Inspiron N5110
Motherboard Chipset Intel Cougar Point HM67, Intel Sandy Bridge
System Memory 8098 MB (DDR3-1333 DDR3 SDRAM)
Video Adapter Intel(R) HD Graphics 3000 (2108 MB)
Video Adapter NVIDIA GeForce GT 525M (1048384 KB)
Here's what I did:
1) I suspected a Windows update, so I tried to restore to a previous point.
2) Didn't want to reinstall Windows, so I tried to boot from the Windows CD and shut it down from there.
3) I tried to let it hang after the shutdown. This brought up a BSOD two times. It was DRIVER_POWER_STATE_FAILURE.
4) Then I started suspecting the BIOS. Updated to A13 (the latest version for my model)
5) Resetting the BIOS to default settings.
6) Updated all drivers to the latest.
7) Restored the MBR. (Windows repair said that it couldn't find my Windows installation, even though I was able to boot)
8) Tried to shut down without the battery.
9) Tried to shut down without the power adapter.
10) Ran all Dell support center tests. The short ones, though. No problems were found.
My laptop is still under warranty, so I won't open it, but I'd like to know that I have tried everything before I contact the support center.My job is on my laptop. I don't have a PC, so if I take it to support, I won't be able to work.
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Feb 8, 2013
I am using Dell Inspiron 15, Model 3520. I bought laptop in January 2013 and its started giving this kind of error.
When I am using it continuously its working fine , when i go away from system(kept idle for sometime) it gets shutdown. So I need to re-login and it closes all the application which i was using before shutdown.
I already did some initial checks like scanning entire system for virus(i hardly have any data on system) and Dell online PC Check which passes all the test.
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Apr 9, 2013
I have inspiron 5520 laptop, i ran a diagnostic test which shows Hard disc test failure. it also shows hard disc failure is imminent .
Also in dell support center - pc checkup I ran test Hard disc failled in two tests, Targeted read test and SMART short self test, my laptop is under warranty. what should i do?
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Nov 5, 2014
Unit powered up fine before, no issue's....worked like a champ until drive failure.
Had a hard drive error code, replaced w/ upgraded 500GB from 320GB. Computers are not my acumen although I found that I can take them apart and put them back together w/o issue-so far. Rebuilt my old Toshiba Satellite 455...new base, top, charger jack, screen, etc..works perfectly! It would be the drive which slides in on the left,, held by two screws, not the disk drive unit.
Powered up fine, than several minutes later powered off. Charger is fine, I replaced the charger jack, still won't power up.
I broke the WLAN white connector, pulled the male end off the board by accident., black OK. It broke when I went to replace the charger port. That wouldn't cause it to not power up though right?
I replaced the complete charger port board, not just the port. Seems something happened after I replaced the new driver card
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Feb 17, 2013
I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.
I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:
Error code 2000-0142
validation 12985
Msg Hard Drive 0 s/n (omitted), self test unsuccessful status = 7
I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.
what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean?
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Dec 20, 2014
msg hard drive
0-S/N WXN1E53EN501
Short self test unsuccessful
Tried other diagnosis, no joy
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Feb 13, 2009
I hate for this to be my first post, but after looking everywhere on the internet and on this site (I've been lurking a while) I'm still at the same place I started with my Studio 15 laptop. I'll try to include as much detail as possible.
I had my laptop plugged into my LCD tv via an HDMI cable as I often do, and when I went to close the laptop to use just the LCD, the tv flashed, showed a blue screen of death for a quick second and then went black. I opened the laptop and it was still on, but the screen wouldn't go on.
I restarted my computer and from there on out it kept making a beeping noise and stalling for a really long time at the "Dell Studio/progress bar" screen. After leaving it at that screen for a while the clicking stop and then it allowed me to access the Boot Options and Setup. Under setup, when I click on the drive under SATA hard drive, it shows something like 10GB and nothing more, and I have no options on the screen .....
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Oct 10, 2009
My WD 320gb hard drive failed for the first time since I got it in January by registering the error 2000 0141.
I phoned dell after it wouldn't turn on again and I reseated the drive, took out battery, powered on to discharge static etc.,
he arranged for a replacement drive to be sent on monday. after that I tried again last night and now it works., typing from it now, and no noises or anything seems to be functioning fine!
So, what should i do now?
install the new drive & all my software - real pain, but knowing new drive won't fail? did the error message mean my current drive is on the way out anyway?
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Oct 8, 2008
We've got 2 D430's in house and they are awesome. One of them just had the hard drive stop working and it was confirmed by swapping drives between the two systems. These have a 2.5" proprietary connection and Dell is telling me that there is no way to access the drive to potentially recover the data since its not a standard PATA interface. It's got some really small ribbon connector on the drive that hooks into a custom connection to the D430.
Does anyone have any ideas, or familiarity with how we can get access to this drive so we can run some utilities on it? Dell seems to be of little help here and the D430 simply doesn't recognize the drive at all. I'm not sure I would have bought these systems knowing that this was a potential issue.
I'm hoping there is some know interface that will allow the drive to hook into a standard PATA connection to recover data.
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Mar 12, 2013
This laptop has win8, I am trying to load win7 on this laptop but I am not understanding how to change the boot order to boot from the cd drive, what's listed below is what I am seeing in SETUP? Boot list option [UEFI] File browser ADD boot option File browser Del boot option Secure boot [Enabled] Load legacy option rom [Disabled] Boot option priorities Boot option #1 [Windows boot manager] Boot option #2 [UEFI OS] Boot option #3 [UEFI IP4 Realtek PCIe FE Family Controller] Boot option #4 [UEFI IP6 Realtek PCIe FE Family Controller]
Also, my research is showing this is a 64 bit unit.
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Jan 7, 2015
Laptop will not boot up. Can not back- up either. (Samsung model ST1000LM024)
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Sep 11, 2013
I have an Envy 14-1110NR laptop and am getting a Hard Drive failure imminent message every time I boot up. Having run the HP diagnostics, the hard drive check fails so I'm guessing I have to replace it.
The hard drive is a Samsung HM640JJ which has gone obsolete.
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Feb 4, 2010
I have an almost-new Z series, bought in the US (I am in the UK) in December.
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I was able to boot using NTFS4Dos, although it didn't seem to read my data partition very well, as files were missing.
Booting with Knoppix was more fruitful, as everything seemed to be there. I rewrote the MBR and didn't get anywhere, so then I deleted the three partitions (recovery, Windows reserved, and data partition) and started again.
Now Windows installs, but it BSODs after the first reboot.
I guess my hard drive has failed, somehow (there are no mysterious noises, and I don't recall any impacts, it's remotely possible my kids took a magnet to it, however).
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Mar 5, 2014
I had hp pavilion 2230 tx laptop which is out of warranty. My laptop doesn't starting .It goes on Automatic Repair and after a minute it starts "Diagonising your PC" which remain for hours and at last "Automatic repair failed" message appears, below it restore option is also available. I proceed to restore but it also fails.Then I shutdown the laptop and open it again and I pressed esc button quickly and then I tried to test the hard drive which doesn't go furthur testing and display "hard drive test fails". Whether my hard disk is crashed or not.
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Nov 16, 2014
I have a HP Pavilion dv7 Laptop not booting. I ran memory test, checked OK. Ran hard drive test message said smart check passed but long DST failed.
Failure ID : GLP5BR-66R7AO-QFPKOJ-61FSO3
Hard Drive 1.
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Oct 6, 2013
I bought yesterday new notebook, HP ENVY 17-j162no. The very first time (and each time later) I started the laptop, I got an error of smart drive failure. I have never before on any computer experienced that even after such an error, nothing seems to be broken. I went to BIOS and ran the examining tool, and you can see below the results. What's the next step to do?
SystemDiags.log
2014-10-05 11:28:30 ================================================2014-10-05 11:28:30
EFI System Diagnostic 5.4.3.0 Started2014-10-05 11:28:30 Load Options =2014-10-05 11:28:30
Old Hii Protocol not found.2014-10-05 11:28:30 SysDiagsBiosData2011
Configuration Variable Acquired2014-10-05 11:28:30 Absolute Pointer Protocol Not Available
[Code] .....
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Apr 15, 2012
My HP G62-b23SA reports a imminent hard disk failure. Hard disk test reports SMART Error (301). Advised to back up the system and contact HP support to enquire if Hard disk needs to be replaced or just needs repair. I have since backed up the system, should it be replaced?
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Apr 23, 2014
I have a Pavilion DV6-2140EI notebook with a failed hard drive. I purchased a new hard drive but to my surprise, all recovery disks or system image files are useless without the recovery partition on the drive. It appears that HP and Microsoft teamed up to not support hard drive failure. As you no longer get the original operating system on disk anymore, it looks like one is forced to purchase Windows again after hard drive failure.
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Nov 30, 2014
I have had a Hard Drive failure apropos of nothing. Could not restart (HP Pavilion 15 230 sa ) would not boot and had a clicking sound. The ID is U0C40K-76U7AE-MFPV61-60UQ03 (some of the zeros may be 'o' s , hard to tell). Can I fix this myself?Lap top is 3 months old.
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Oct 31, 2014
I have bought HP Pavilion dv6t-7000 CTO Entertainment Notebook PC on last year August. Yesterday while I was working on my Laptop It was restarted and Bios (setup) screen was shown. After this when I try to boot my laptop it shows blank (black) screen forever (no errors shown).
When I diagnose my laptop, I got Hard Drive Short DST Failure . I have called HP service center and they were telling to replace the hard drive.
But I have some many important files and documents in my laptop. is it possible to recover my files using some method?
Product description: HP Pavilion dv6t-7000 CTO Entertainment Notebook PC Product number: C0L24AAR
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Sep 21, 2014
There's a "disk read error occured" when I startup and it won't boot into windows at all. I did a hard disk test in BIOS and the Short DST failed and the failure id is GTU23F-5QF788-XD6V5F-60UR0 for Hard Disk 1. I know there's an 80 SSD and 750 HD but which one failed?
If the ssd failed can I use the 750gb HD or does it need both?
If I do need to replace the SSD can I replace it with a regular HD (on a budget) and what size drive do I need? 2.5?
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Feb 5, 2013
After hard disk failure on my dell inspiron n5030 i copied two first partitions from my old hard drive to a new one using Acronis disk director. But when i try to use ctrl+f11 to start the recovery procedure the procedure doesn't work.
I also tried decompressing the factory iso file to Os partition and when i tried to start the pc and boot with Os partition as active it didn't work.
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Apr 29, 2013
I recently went to turn my computer on after putting it into hibernation, and was greeted with an error screen telling me one of my RST drives had failed. After hitting CTRL-I and going into the config for it, I was able to disable RST completely and get my computer to boot back up. However, the "Intel Rapid Storage Technology" monitoring program now shows no RST drive, and I am not sure how to troubleshoot it further without potentially affecting my C: drive. The computer is also running noticeably slower, though I would guess that's because it no longer has the SSD available.
I have already run the pre-startup diagnostics (F12 at boot) and have found no errors. I would like to know if this is something that can be corrected on my own, or if I will have to request parts or service from Dell. For reference, the laptop is a 7720R.
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Jan 24, 2015
Using my inspiron 2330 (only 18mths old ) as normal next thing it tells me it encountered fault and has to reboot anyway it keeps saying scanning and repairing drive (c) then does not allow me to log in so i manage to get into bios to do a scan and it guves me a error code of 2000-0142 validation code of 112406 and and then says harddrive 0-s/n wd-wmc152946178
When i finally manage to log in my desk top screen is flashing and keeps telling my hard drive fault ....
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Sep 30, 2014
I have a problem in bootin my inspiron 14z. Everytime when I start the boot, it always stuck at Dell logo. Sometime, it said that internal hard disk drive not found to resoldve this issue, try to reseat the drive. The system was running well just until last night.
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May 18, 2008
I've been looking everywhere for an answer to this question and can't find it. I have an Inspiron 9300 (old.. I know), and it still works great for everything I need it to do, except one thing. I have no storage space at all.
I've been looking at throwing in a new HD, preferably as large as possible.
The only problem is all the conflicting things I hear about these systems.
First off, I know that mine is an ATA model, not SATA. I'm definitely looking for storage space above all else. So whats the biggest drive this laptop will support? I've been looking at this one (Western Digital 250 GB 5400 RPM), but I've heard things about the bios only allowing hard drives up to a certain size.
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Aug 30, 2009
I have a HP computer and I was wondering if it is possible to replace the Dell hard drive with the HP and save myself some money.
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Feb 26, 2010
I'm using Dell Inpsiron 1526 with 160 GB HDD (5400 RPM I think). I want to upgrade it to higher capacity.
Can you tell me if Inspiron 1526 has extra bay for 2nd hdd. If yes, can I use the 160 GB HDD with the new HDD i buy(I'm thinking to buy Seagate Momentus 7200 320 GB).
If its possible to add 2nd hdd, what extra accessories will I need? I mean the caddy, cables, etc.
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