Dell Inspiron N5110 :: Cannot Shutdown - Hard Drive LED Doesn't Blink

Apr 5, 2013

I can't turn off my laptop. Widnows shuts down, the hard drive LED doesn't blink, just the power LED and I can hear the fan from time to time and it just hangs there. So, all I can do is hold the power button and force it to shut down. Even more weird is the fact that I can restart the computer. This started about a month ago and I've tried everything I could think of... to no avail.Here's my system info:

Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1

CPU Type Mobile DualCore Intel Core i3-2330M, 2200 MHz (22 x 100)
Motherboard Name Dell Inspiron N5110

Motherboard Chipset Intel Cougar Point HM67, Intel Sandy Bridge
System Memory 8098 MB (DDR3-1333 DDR3 SDRAM)

Video Adapter Intel(R) HD Graphics 3000 (2108 MB)
Video Adapter NVIDIA GeForce GT 525M (1048384 KB)

Here's what I did:

1) I suspected a Windows update, so I tried to restore to a previous point.
2) Didn't want to reinstall Windows, so I tried to boot from the Windows CD and shut it down from there. 
3) I tried to let it hang after the shutdown. This brought up a BSOD two times. It was DRIVER_POWER_STATE_FAILURE.
4) Then I started suspecting the BIOS. Updated to A13 (the latest version for my model)
5) Resetting the BIOS to default settings.
6) Updated all drivers to the latest.
7) Restored the MBR. (Windows repair said that it couldn't find my Windows installation, even though I was able to boot)
8) Tried to shut down without the battery.
9) Tried to shut down without the power adapter.
10) Ran all Dell support center tests. The short ones, though. No problems were found.

My laptop is still under warranty, so I won't open it, but I'd like to know that I have tried everything before I contact the support center.My job is on my laptop. I don't have a PC, so if I take it to support, I won't be able to work.

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