HP/Compaq :: Restoring Entire Hard Drive FromBackup And Recovery

Jan 3, 2009

Problem: I cannot restore my hard drive to its previous condition using HP Backup and Recovery Manager. I would appreciate any help in this matter

Computer: HP 2710p Tablet/convertible.

Two weeks ago, I backed up my entire hard drive using the HP Backup and Recovery Manager choosing the "Back up entire hard drive" option. I backed this up to a subdirectory on an external hard drive. I figured that I could easily restore it back should it crash and have everything (operation system, applications, and documents) right where it was and as it was configured. I was running Vista Professional.

Yesterday I had some sort of problem that would not allow the computer to boot. Hardware diagnostics indictated that the hard drive was fine. I grabbed the recovery DVDs (these are Windows XP) that came with the computer and successfully was able to get the computer working again. So, now I have a working computer - though it is in XP not Vista. My intent was to restore the hard disk back to where it was two weeks ago.

I have unsuccessfully attempted to restore using the HP Backup and Recovery Manager. When I get use the "Start PC Recovery" option, it tells me, "The system does not have a recovery partition. The recovery process requires the recovery disc set or Rescue Disk." "Please insert disk 1 of the recovery disk set or the Rescue Disc." Here's the problem - I don't have these in Vista - only in the XP disks that I used yesterday to recessitate the computer. This is not what I want..........

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