HP Pavilion G4 Lockups :: Memory Test Failure

Sep 3, 2014

Product ID QG466PA#ACJ
FAILURE ID PU2NXX-63977N-MFPV5F-407G03
 
i have HP pavilion g4 Notebook pc . After some time , i use my laptop it shows blue screen. When i run memory test from BIOS it shows this failure code. How can i diagnose it?

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HP Pavilion G6-1306ea OS/Software :: Memory Test Failure On Windows 7

Jun 24, 2014

 HP Pavilion g6-1306ea on Win7
 
I run the System Test Tune-up and on the Memory Test Failed with the following:
 
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Product ID: B1W42EA#ABU

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Hard Drive 1.

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Dell Inspiron N5110 :: Hard Drive SMART Short Self Test Failure

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I have a Dell Inspiron N5110. The Warranty ran out in July of last year so for some reason I cannot email technical support directly.I ran the Dell PC Diagnostic test earlier today, all of which passed with the exception of the SMART Short Self Test which failed. Apparently my hard drive is "operating outside of normal parameters and should be replaced". I tried this twice, once with the Dell diagnostic software installed on my laptop and once using the downloadable diagnostics from the Dell website, both had the same outcome.  

I then tried the system diagnostics accessed via the F12 key on system startup. Again all passed but the hard drive test which would not run and provided the following message:

Error code 2000-0142
validation 12985
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I have read around on the support forums that the next step to try is removing and replacing the hard drive then re-running the diagnostics. If this does not solve the issue and I have to replace the hard drive does that mean I will need to buy a new copy of windows to install on the hard drive, as my laptop came with no disks? I have backed up all my important files but obviously not any programs.

what my next steps would be and what the process is should I have to replace my hard drive? I am a "noob" in this area and don't want to spending uneccassary money on parts that don't need to be replaced or buying software I don't need to replace as it is already available if you see what I mean? 

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Using Esc and F2 I could do a System Test. The Short DST (don't know what that means...) says: FAILED.....

It gives details on the FAILURE ID : 64SP28-5HB7AC-XD003F-60VF03.... What should I do next?

The notebook is a HP, model DV6-3160SD, Running W7 on it. Don't know the bit-version (and can not check it).....

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I don't know what to do now. My laptop is out of warranty so if I want to speak to Acer technical support there's a 50p/min helpline. I thought I'd ask for advice on this forum first to see if anyone had any other advice before I end up spending a fortune on the phone.

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Memory Test: Failed
Failure ID : UOEDUC-56C77E-XD7U3G-40N603
Product ID : WTO38ES#ABH
Memory Module 2 Bottom-Slot 1 (right)
 
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Full error message:
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My Dell support has expired .....

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After refreshing again and then completlly reinstalling windows the problem persists. By this point I refreshed the computer 4 times and reinstalled Windows 1 time. I tried turning off all non-windows services and updating as per this forum : [URL] ... but it didn't work. It failed with:"Failure configuring windows changes. Reverting changes"...
 
HP Probook 4740s
Product number: H5K32EA#BED
OS: Windows 8 pro 64-bit

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Diagnostics
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Targeted read test Failed
Random seek test Passed
Funnel seek test Passed
SMART short self-test Passed
SMART drive self-test Passed

The time machine is still time 8 months warranty. Hitachi Hard Drive 500 GB 7200 rpm / min

Is it due to the speed that new hard drive used for 3 months has been corrupted? In case of warranty, Lenovo does not provide a Windows license again, right?

The parameters of the hard drive
Hitachi-HITACHIHTS725050A7E630-TF1500Y9HK360B
Result code: WHD01V002-UI7X0H

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