HP Envy 17 Display :: Unable To Play IPhone Videos

Dec 28, 2014

i have recently purchased and HP Envy 17 laptop and have been trying to backup all of my iPhone 5s photos and videos onto the laptop however every time i try to play videos either through the photos folder or the photos library app nothing works.In the photo app the app just freezes and crashes and in the photos documents folder media player just comes up not responding. This happens with the vast majority of my videos.

I have seen that other people have had the same issue and i have installed the VLC video app as suggested and still nothing works. There has been an IOS update since i started taking videos however this makes no diffeence as the handful of videos that do work are from both before and after the update so it can not be an issue with my phone and the videos i have taken in the last few days dont work... how i can fix this?

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HP Envy 17 Display :: IPhone Videos Will Not Play On Laptop

Oct 25, 2013

i have recently purchased and HP Envy 17 laptop and have been trying to backup all of my iphone 5s photos and videos onto thelaptop however everytime i try to play videos either through the photos folder or the photos library app nothing works.In the photo app the app just freezes and crashes and in the photos documents folder media player just comes up not responding. This hapens with the vast majority of my videos i have seen that other people have had the same issure and i have installed the VLC video app as suggested and still nothing works.

there has been an IOS update since i started taking videos however this makes no diffeence as the handful of videos that do work are from both before and after the update so it can not be an issue with my phone and the videos i have taken in the last few days dont work.

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I use my laptop almost everyday, and it has been fine up until today. I have an HP Envy dv4. I rarely shut it down--I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened it and logged in, I went to Youtube. However, no sound will play. I didn't have this problem the last time I used the PC, and can't figure out what's wrong. I don't have any sound with headphones plugged in, and I don't have any sound when I try to use just the PC speakers. 
 
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