HP Envy 15 Networking :: Ralink RT3290 Looses Wireless-N If Windows 8 Updates
Jul 8, 2014
I have a HP Envy 15-j040eo that worked fine until about two weeks ago but then it did no longer recognize my wireless-n. At that time I had Win 8.1 64 bit with automatic updates. Other computers and iPhones still recognized my wifi.
After spending hours and days with the HP Support we finally did a complete reset of the computer. Now I have Windows 8 with the updates disabled and wireless-n works fine until I allow windows to update. If windows is allowed to update the computer do not recognize the network anymore. With other than -n networks or with cable it works fine. The only way that me and the HP Support has found get the wifi working is to completely reset the computer. If I only make a refresh the wifi still don't work.
The wireless adapter is a Ralink RT3290 802.11bgn and it works with driver 5.0.25.0 on windows 8. When I first had the issue I tried to update to driver V5.0.46.0 but it still did not find the wifi-n in windows 8.1.
BIOS is updated to latest version and even if I turn automatic updates off the network went dead when upgrading from Windows 8 to 8.1 but on Windows 8 it works as long as I choose not to update the driver for the wireless adaptor.
As I prefer to have windows 8.1 and updated with automatic updates; how can I configure it to still work with wireless-n?
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Aug 15, 2014
I am having problems with my Wifi on my HP Pavilion 17-e055nr Notebook PC (ENERGY STAR) (Product Number: E8B74UA ) Initially on starting laptop, Wifi get connected automatically.. But after 5-10 minutes it shows LIMITED Connectivity.When I turn ON Flight mode and then OFF it, it gets back to full connection.But, after sometime it goes back to LIMITED.
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Jan 20, 2014
i am using HP PAVILION 15-E015TX. i reset my windows 8 OS recently because of some corruption of data. after resetting the OS everything is reinstalled to its original state. But the Ralink RT3290 802.11bgn Wi-Fi Adapter is not detecting the wifi which is worked properly before resetting the OS. when i run the troubleshoot option under HP SUPPORT ASSISTANT it shows a red mark while resetting the adapter.
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Sep 8, 2014
I bought my HP 15 a few days ago and since yesterday (after I restarted it) it can't find my network. Also, sometimes it finds all the surrounding networks, sometimes one or two, sometimes none of them, but it never shows mine.
All my other devices connect to the network just fine and also when I connect the laptop via Ethernet cable internet works normally. I tried reinstalling the adapter and driver, but nothing happens, the problem is still here.
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Aug 27, 2014
I just bought a HP Pavilion 17 Notebook PC (product number F9M00UAR#ABA) with win 8.1 x 64 installed and the wireless card will not "see" any 802.11n networks. The installed driver is 5.0.37.0 with a date of 11/25/2013.
I've seen issues with upgrades to 8.1 affecting the adapter, but nothing about it not functioning properly out of the box on a new WIN 8.1 machine. how to force it to see 802.11n?
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Nov 3, 2013
I have HP Envy M6 1225 dx. The Ralink wifi driver provided with it served me well till a year. But now, i don't due to windows update or something else, i'm having problem with it. Sometimes, the driver works well, but most and most of the time, windows have problem with the driver. It, either mentions " driver or hardware related problem" while i troubleshoot it, or sometimes it doesn't even detect the device in device manager. I even tried reinstalling the driver by the driver which i was provided with the laptop bt the same problem still persists. I'd like to know whether the windows updates is disturbing it because once i'd found the Ralink wifi driver update on the windows update list which had created problem and i uninstalled it. Now i cant find that driver update in the windows updates list.
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Nov 14, 2014
I have a HP ENVY TouchSmart 14t-k000 CTO Ultrabook. It just went out of warranty a month or so ago but started blue-screening rigth after that - I had to reinstall Windows 8.1.
Since the install, my wifi has not been working properly. (I can use an Ethernet cable without a problem.) Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just won't connect at all. The weird thing is that 5% of the time it will work fine, and I'll be able to use wifi no problem for a couple hours at a time.
What could possibly be going on? Is it a driver issue? Should I get a new network adapter? Is it a settings issue?
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Sep 23, 2014
I have a problem with my wireless devices on my Hp envy 15 notebook k000nx - Windows 8.1. I have tried many ways to turn on the wireless network by reinstalling drivers from hp website and turn off the airplane mode.
Even when i use the troubleshooter it only sees the cable problem. But there is no sign of my wireless or the bluetooth they are just gone. And here is some picture for my problem ..
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Dec 20, 2014
Suddenly I can't turn the wirelss key from orange. I tried to use "windows mobility" as suggested on several forums but there is no such "tile" when I invoke it.
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Jun 23, 2014
I'm trying to figure out which driver I need to install for a network adapter on a HP 2000-219DX Notebook. I saw the list of drivers for it, and got the Ralink 802.11 b/g/n WiFi Adapter driver file from another PC. I'm not sure how to install this or if I should use another driver altogether. What do I do?
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Aug 20, 2014
My wireless button will not light up blue. Pressing it only switches airplane mode on and off. I tried a hard reset and it didn't work. I have a HP Envy TS 17 Notebook. Product number is E8A11UA#ABA. How to solve this?
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Jul 7, 2014
I am considering buying the HP Envy 17-j130us 17.3-Inch Touchsmart Laptop with Beats Audio - model E8A04UA#ABA. The wireless spec says 802.11 A/C. Does it also work in the most common wireless 802.11 B/G/N?
I know the access points in the building are not A/C yet.
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Aug 16, 2014
I have an HP Envy 15t (model k000) that I recently did a clean install of Windows 7 64bit onto when I put an SSD in it. I have been able to get all of the drivers for it except the wireless controller from the HP website. Is the wireless driver available somewhere?
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Aug 6, 2014
last week i turned of my wireless internet for three days (i was out of town and didn't need it) but today when i went to turn it back on it couln't detect my wireless internet. it's an hp enve dv7 7250 running windows 8 64 bit
i've had the computer for two years.
about a months ago i had to reset the computer due to software problems.
my wireless router was just replaced two weeks ago and all other devices are working fine.
i have attempted to reinstall the drivers. no changes
i have had issues with the wireless on the computer for the passed year (limited access) usualy fixed its self
when pluged directly into the internet, internet works fine.
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Mar 28, 2013
I purchased an HP ENVY dv6 Notebook from Costco today, running Windows 8, an Atheros AR9485 adapter, and connecting to a Belkin Surf N300 Wireless N Router - Model# F7D6301 v3.
My problem is, in the past 6-7 hours of usage, I've lost connection 3 separate times. The first two times was fairly brief, lasting only a few minutes. I closed out the Internet Explorer Application, and upon reopening it and attempting to connect again, worked fine. The last occurrence, however, lasted 15-20 minutes and finally resulted in me just hard wiring it in.
I'm brand new to HP computers, and Windows 8 all together, so I'm not sure where to start first. I've searched around the web, and on the forums here, but haven't found a fix.
I use the wireless router daily (hard wired) for my Xbox 360, and rarely, if ever, has issues connecting.
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Feb 3, 2013
I have an HP ENVY dv6-7246us Notebook PC with a Qualcomm Atheros QCA9565 802.11b/g/n wireless adaptor. the past 2 weeks the adaptor has been turned off and I can not find a way to turn it back on.
In device manager the adaptor is shown to be working properly. The indicator light (f12) is showing white as it should and toggles into and out of airplane mode properly.I have tried to open the properties tab in network connections to no avail. I also could not find a newer driver for the adaptor.the ethernet adapter is working well. I have Windows 8 64 bit and am using AVG anti-virus.I need the wireless to be working properly or I will just have to get another computer.
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Apr 2, 2013
My pavilion g6 laptop's wifi adapter hasn't been working correcty recently. my internet router and networks are running fine as they should be, but every time i reboot my laptop, it keeps saying that there is no connection and no other wifi netowrks, when there clearly is other networks because of my surrounding neighbours.
I have tried a system restore to resolve the problem, but it has no affect and my norton is affecting the system restore of disabling the antivirus.
Here is a link to my laptops specs if needed: [URL] ....
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Sep 29, 2014
I have the HP Pavilion g6 2346 nr and I am missing the Ralnik bluetooth driver ,the last time I saw it in devices it was the 4.0 driver. I downloaded the driver from HP site an hour ago it was in a pkg (sp60071) I opened it and clicked on setup but all it did was install the device and not the driver. The instruction I read were to delete the old driver first which I did and that left me with no bluetooth in the devices column until I clicked setup in the pkg I previosly described.
BTW I can connect to the internet but this driver (bluetooth) is for my bluetooth devices ,cell etc .
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Dec 28, 2013
I have a HP ENVY TouchSmart M7-J010DX Laptop with Core i7 Haswell CPU and Intel Centrino Wireless N-2230 card. Product number is E0K83UAR and I'm running Windows 8.1 OS. Lately, I've experienced many occasions when the laptop fails to connect to a wireless network when other PCs in the same room connect. I should say it mostly connects, but with "limited connectivity" and no Internet access. I struggled during a week's vacation to connect and then had a problem connecting when I returned home, where I previously had no problems. And I'm having this problem on networks that previously were not a problem. I've read on this forum that many people are having similar problems. So, I'd like to upgrade the wireless/bluetooth card to something that is known to work more reliably. I assume I would have to stay in the Intel family. I saw one recommendation for an Intel AC 7260 card...
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Jan 7, 2015
I have an HP Pavilion dv6t-7000 equpped with the Ralink RT5390R Wi-Fi Adapter. For the life of me, I cannot get it to connect to my home network when set up as 802.11n. Other devices do connect. If I change my router to 802.11g, but change no other settings at all, the HP doe connect. But if I flip the router back to 802.11n, the HP sees the network and correctly identifies it as an 802.11n network, but will not connect.The Router is a D-Link DIR-615 (N300 2.4ghz).
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May 18, 2012
I am using an Hp 2000 Notebook PC, and the wireless adapter that came installed on the computer is a Ralink RT5390 802.11b/g/n WiFi Adapter. I have run the driver update tool, and it says that I have the most up to date driver installed. I have also run the "Diagnose Problem" tool, and it says that there are no problems. However, the computer constantly looses internet connection. I assume it has something to do with the wireless adapter, because all of the other wireless devices in the house have no issues. The operating System is Windows 7.
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Aug 25, 2014
I just bought HP Pavilion 15-p050su Notebook PC and I can't find drivers for wireless network and bluetooth for windows 7 64bit
In device manager there are : BCM43142A0
and Network controller
and 3 more as unrecognised devices
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Jul 18, 2014
I have a Windows 8 now 8.1 pavilion g6 laptop which hasn't been able to detect any wireless networks.
When i try to troubleshoot to find a problem it says that there is no problem.
The icon in the bottom right shows a monitor with a white cross in a red circle background and a what looks like a cable with a circular head at the top.
What I am currently using is the ethernet cable into the laptop which is connected to the router which is working normally.
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May 13, 2014
I have a Notebook hp430 with Windows 7 64 bit ultimate. After having some sort of driver/virus that was freezing my computer, again i reinstalled my laptop with windows 7 64 bit ultimate .
Now it can't connect to the internet through wireless. I've tried all the basics: pressing the WIFI enable/disable toggle key on my keyboard, restarting my computer, enabling disabling the internet connection in the network area, etc.
Under Device Manager I see 4 devices related to the wireless internet:
1. Other devices >1> Network Controller
2>pci device
3> pci simple communications controller
4> Sm bus controller
- all the above devices have yellow warning sign next to it - the error is for having no drivers installed.
What should I do? How can I get my wireless internet to work again?
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May 20, 2014
my laptop is Pavilion g6 Notebook PCafter i installed windows 7 i noticed that wireless not working when i press on the button its idle .. nothing happensi know i must install a driver but i realy dont know what is the right driver for my laptop
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Aug 29, 2014
I need wireless driver for windows 7 ultimate 64-bit. My laptop model no is hp 15r-006 tu.
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Sep 23, 2014
my lan wireless is not installing or working in windows 7(64 bit) in 15-d009tu.
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Sep 21, 2014
After successful pairing it gets immediately disconnected again I am using a HP ENVY 15 Notebook PC with Windows 8.1 BT driver installed is Intel Wireless Bluetooth 4.0
Would MediaTek (Ralink) Bluetooth Software Driver sp65804.exe from HP download solve the problem ?
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Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
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Aug 21, 2014
I have a new HP Envy TS 17 Notebook PC, Windows 8 operating system.
Network Adapter Driver info for WiFi connection:
Provider: Intel Corp
Date: 09/19/2013
Version: 16.5.3.6
Signer: Microsoft Windows Hardware Compatibility Publisher
I keep losing WiFi connection. And yesterday I had to do a restore as WiFi completely disappeared from my computer. It just was no longer there. If happens again do I hv to restore again? What is the reason with losing/dropping WiFi connection.
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