HP Envy M6 Networking :: Ralink Rt5390r 802.11bgn WiFi Not Detected?
Nov 3, 2013
I have HP Envy M6 1225 dx. The Ralink wifi driver provided with it served me well till a year. But now, i don't due to windows update or something else, i'm having problem with it. Sometimes, the driver works well, but most and most of the time, windows have problem with the driver. It, either mentions " driver or hardware related problem" while i troubleshoot it, or sometimes it doesn't even detect the device in device manager. I even tried reinstalling the driver by the driver which i was provided with the laptop bt the same problem still persists. I'd like to know whether the windows updates is disturbing it because once i'd found the Ralink wifi driver update on the windows update list which had created problem and i uninstalled it. Now i cant find that driver update in the windows updates list.
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Jan 20, 2014
i am using HP PAVILION 15-E015TX. i reset my windows 8 OS recently because of some corruption of data. after resetting the OS everything is reinstalled to its original state. But the Ralink RT3290 802.11bgn Wi-Fi Adapter is not detecting the wifi which is worked properly before resetting the OS. when i run the troubleshoot option under HP SUPPORT ASSISTANT it shows a red mark while resetting the adapter.
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Aug 15, 2014
I am having problems with my Wifi on my HP Pavilion 17-e055nr Notebook PC (ENERGY STAR) (Product Number: E8B74UA ) Initially on starting laptop, Wifi get connected automatically.. But after 5-10 minutes it shows LIMITED Connectivity.When I turn ON Flight mode and then OFF it, it gets back to full connection.But, after sometime it goes back to LIMITED.
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Jan 7, 2015
I have an HP Pavilion dv6t-7000 equpped with the Ralink RT5390R Wi-Fi Adapter. For the life of me, I cannot get it to connect to my home network when set up as 802.11n. Other devices do connect. If I change my router to 802.11g, but change no other settings at all, the HP doe connect. But if I flip the router back to 802.11n, the HP sees the network and correctly identifies it as an 802.11n network, but will not connect.The Router is a D-Link DIR-615 (N300 2.4ghz).
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Sep 8, 2014
I bought my HP 15 a few days ago and since yesterday (after I restarted it) it can't find my network. Also, sometimes it finds all the surrounding networks, sometimes one or two, sometimes none of them, but it never shows mine.
All my other devices connect to the network just fine and also when I connect the laptop via Ethernet cable internet works normally. I tried reinstalling the adapter and driver, but nothing happens, the problem is still here.
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Apr 2, 2013
My pavilion g6 laptop's wifi adapter hasn't been working correcty recently. my internet router and networks are running fine as they should be, but every time i reboot my laptop, it keeps saying that there is no connection and no other wifi netowrks, when there clearly is other networks because of my surrounding neighbours.
I have tried a system restore to resolve the problem, but it has no affect and my norton is affecting the system restore of disabling the antivirus.
Here is a link to my laptops specs if needed: [URL] ....
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May 18, 2012
I am using an Hp 2000 Notebook PC, and the wireless adapter that came installed on the computer is a Ralink RT5390 802.11b/g/n WiFi Adapter. I have run the driver update tool, and it says that I have the most up to date driver installed. I have also run the "Diagnose Problem" tool, and it says that there are no problems. However, the computer constantly looses internet connection. I assume it has something to do with the wireless adapter, because all of the other wireless devices in the house have no issues. The operating System is Windows 7.
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Jul 8, 2014
I have a HP Envy 15-j040eo that worked fine until about two weeks ago but then it did no longer recognize my wireless-n. At that time I had Win 8.1 64 bit with automatic updates. Other computers and iPhones still recognized my wifi.
After spending hours and days with the HP Support we finally did a complete reset of the computer. Now I have Windows 8 with the updates disabled and wireless-n works fine until I allow windows to update. If windows is allowed to update the computer do not recognize the network anymore. With other than -n networks or with cable it works fine. The only way that me and the HP Support has found get the wifi working is to completely reset the computer. If I only make a refresh the wifi still don't work.
The wireless adapter is a Ralink RT3290 802.11bgn and it works with driver 5.0.25.0 on windows 8. When I first had the issue I tried to update to driver V5.0.46.0 but it still did not find the wifi-n in windows 8.1.
BIOS is updated to latest version and even if I turn automatic updates off the network went dead when upgrading from Windows 8 to 8.1 but on Windows 8 it works as long as I choose not to update the driver for the wireless adaptor.
As I prefer to have windows 8.1 and updated with automatic updates; how can I configure it to still work with wireless-n?
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Jul 9, 2014
I installed win7(64bit) on 15d103tx..but lan wire is not detected by the laptop...when i checked in network adapters,there were only two bluetooth device there...wifi is also not available....
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Nov 17, 2014
I'm using HP Pavilion Dv4 3106tx. I do'nt know what happened but out of no where my wifi adapter somehow stopped working. whenever I enable my wifi button, the bluetooth only works and the wifi icon that usually shows on the lower right of the Taskbar doesn't show. I also checked the Device manager>Network Adapters, the wifi adapter is not there. I also tried "Scan for hardware changes" but still there is no Wifi adapter showing up.
Right now I'm just connecting through ethernet for internet connection because my wifi is not working.
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Nov 8, 2014
I have been using internet from various sources, but now I want to share internet from my HP Envy M6 n012dx TouchSmart via Wifi Hotspot.. So How do I set up a Wifi Tethering Hotspot connection so that other devices can leech internet from me?
Also, I would like to set up Wifi Direct for file sharing with my Phone..I tired everything in my knowledge.. I even installed Intel PROSet/Wireless Tools Software too for Wifi HotSpot but it's not working either..
By the way, I'm using Intel Dual Band Wireless-AC 3160..
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Jun 22, 2014
I have an hp envy m6 laptop. I can not get it to connect to my wifi connection the modem/router are in the same room as the laptop but yet no connection I called Twc (ISP) and no problem on their end.&l;The funny thing is all my other devices (ps3,4,iPhone iPod you name it it picks up the connection) when I use an Ethernet Cable with my laptop but I obviously got to stay In one spotAlso before I forget all all hp/ windows updates have been done so it is current
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Aug 2, 2014
How do I turn on Wifi with my Envy m6 1117TX laptop? A few days ago, a technician from a mobile wireless provider told me how to turn it off but now I have access to a Wifi connection and I can't remember how to turn it on. I've spent all day trying to find any information on this at all and have come to the conclusion that HP has easily the worst support system for simple questions of any company I've ever encountered.
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Jan 29, 2013
WiFi no longer works and trying to switch it on using F12 only produces message about airplane mode being switched on or off.
See [URL] ......
I am running windows 8 which came with the machine.
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Jul 12, 2014
I recently purchased a PC Hp Envy 17 j106sf and the wifi connection does not work correctly.The wifi speed used to be over 20Mb/s on my old computer and is now under 2Mb/s. The Ethernet works perfectly fine. The wifi card is a Ralink RT3290 802. 11bgn Wi-Fi Adapter. How can I fix my wifi ?
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Aug 13, 2014
HP ENVY 15-3247nr Notebook PC Windows 8.1 update 1 x64Installed latest drivers available for this model.When I turn it on and I get this [URL] bluetooth adapters. Wifi is off. Wifi button is unresponsive. I have to restart (not shutdown) so I could get: [URL] Bluetooth adapter is present. Wifi its connected automatically. Button its on white color.
Wifi is detected at windows final setup install with native drivers but same happens. Windows update also found a new update on Centrino Advanced-N 6235 drivers. Same problem.Its like something at startup is not loaded but loads successfully on restart.I'm truly puzzled here.
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Aug 21, 2014
I have a new HP Envy TS 17 Notebook PC, Windows 8 operating system.
Network Adapter Driver info for WiFi connection:
Provider: Intel Corp
Date: 09/19/2013
Version: 16.5.3.6
Signer: Microsoft Windows Hardware Compatibility Publisher
I keep losing WiFi connection. And yesterday I had to do a restore as WiFi completely disappeared from my computer. It just was no longer there. If happens again do I hv to restore again? What is the reason with losing/dropping WiFi connection.
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Jul 31, 2014
I have a problem with my HP Envy dv6 notbook. It can't find and connect to the wifi. But the other laptops in the house do. And when I can make connection its very weak and shut down continuous.
technical information:
producktname: HP ENVY dv6 Notebook PC
producktnumber: D4F57EA#UUG
operating system: Windows 8.1 64 bits
Bios: F.22
Network: Intel(R) centrino(R) Wireless-N 2230 version: 15.12.0.6
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Jun 8, 2014
I have an HP Envy m6 laptop with a Qualcomm Atheros AR9485 802.1b/g/n WiFi Adapter.
I have a Belkin DB600 N+ router.
All the phones and pc's on the wifi are fine and picking up the N-band.
My laptop is not. I have Windows 8.1 installed in it. My laptop is running fine on the g-band, and it's seeing all the b and g bands, just not the n-band.
I've updated my wifi adapter driver through the "Update Driver" option on the adapter, and I've also uninstalled and rebooted my wifi adapter driver (to have it reset to the original driver). It's still not picking up the n-band.
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Jul 7, 2013
I just got a brand new HP Envy. However, i have not been able to maintain a wifi connection. Usually it will not connect to my wifi or will only connect for a few minutes and then say 'limited' and then not connect at all. I did the full windows updates for the computer. I updated the drivers for the wifi adapter. I updated the firmware to my router. I also uninstalled norton. None of these have worked, still will not connect or will connect and drop within a few minutes. My system information is as follows:
Product Name: HP ENVY TS m6 Sleekbook
Product Number: EOK41UA#ABA
BIOS (configuration): F/.05-05/28/2013 (0883100022305B00000320100)
Keyboard REvision: 86.32
Total Memory: 8.00 GB
Processor name: Intel (R) Core (TM) i5-4200U CPY @ 1.60GHz
My wifi router information is:
Netgear N150 model WPN824N
Channel is set to auto
Mode: up to 150 MB per Second
Security: WPA2/PSK [AES]
I have two ipads, two iphones, an xbox, a windows phone, two toshiba laptops, and one hp pavillion DM3 that are able to connect and maintain wifi connection with no problem (not all connected at the some time necessarily-it is not an overloading problem). The network is running fine, i just cannot figure out what the problem is with this HP Envy.
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Jan 28, 2014
I just got my new HP ENVY laptop. Product Name: m6-k025dx. It runs on Windows 8 64-bit. I am experiencing sudden, frequent loss of my Wifi connection. When it gets disconnected I don't even get the Connect To slider (which slides from the right side of the screen and shows the list of networks) on clicking the network button at bottom right corner of the screen. I need to restart my laptop to get connected again and after 5-7 minutes, I lose it again.
editing the Power Plan to maximum performance and unchecking "Allow the computer to turn off this device to save power" but nothing seems to work.
The network driver is Intel Centrino Wireless-N 2230. I have also updated the driver and turned off Bluetooth and ethernet
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Mar 15, 2014
Whenever i turn on my laptop it connects to the wi-fi for a brief period of time and then disconnects and i have to reconnect to the network manually. after doing this, it takes an extremely long time to autoconnect and says "connecting to the network is taking longer than usual".
I have the "Intel(R) Centrino(R) Wireless-N 2230" Wi-Fi Card/Adapter and the Driver version is "15.10.3.2" i'm not sure if this is the newest version but i have tried to update and wasn't able to successfully do so.
Also this occurs on any wifi i connect to, even wi-fi that i connect to for the first time takes an extremely long time to connect (2-5 mins).
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Apr 21, 2014
I have an HP Envy 17-j053ea Notebook running Windows 8.1 64bit. It has an Intel Centrino Wireless-N 2230 network adapter. I am guessing from other posts that this adapter can't handle Windows 8.1 which is why I am continuously losing my wifi connection (other devices not running Windows 8.1 are fine). Is there an update or another driver? installing it and making it work on my notebook?
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Dec 22, 2014
i was buy laptop, HP envy 14-u009tx
original is using win8, but i am familier with this os, so i downgrade to win 7 64 bit.
here hardware ids :
pciven_14e4&dev_4365&subsys_2230103c&rev_01
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Nov 10, 2013
I am running Windows 8.0 (64bit) and my wifi is not working properly on Battery mode. On AC Adapter, it works 100% perfect but in battery mode, it always goes to Limited Connectivity. Repaired it but 25seconds later it gets the same problem. Limited Connectivity every single time. It's an endless cycle. Warranty has expired and I am not happy with it.
Even if repaired, cannot open any website. Full 5 wifi bars but still the same result. Tried manually (TCP/IP Settings IPv4) but didnt work at all.
My wifi driver is Intel Centrino Wireless N 2230 ( 15.12.0.6 version updated from intel.com website).
Product number C2Y46AV (HP ENVY DV6 NOTEBOOK PC)
Tried everything that I could possibly think off such as disabling Norton Firewall & Running windows firewall but still the same problem.
Updated everything from HP.
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Oct 7, 2014
I've downgrade my pc from windows 8 to windows 7 professional 64 bit. I found all the drivers except the one which controls wifi. I need that driver so my pc can recognize the wireless card..
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Sep 29, 2014
I have the HP Pavilion g6 2346 nr and I am missing the Ralnik bluetooth driver ,the last time I saw it in devices it was the 4.0 driver. I downloaded the driver from HP site an hour ago it was in a pkg (sp60071) I opened it and clicked on setup but all it did was install the device and not the driver. The instruction I read were to delete the old driver first which I did and that left me with no bluetooth in the devices column until I clicked setup in the pkg I previosly described.
BTW I can connect to the internet but this driver (bluetooth) is for my bluetooth devices ,cell etc .
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Jun 23, 2014
I'm trying to figure out which driver I need to install for a network adapter on a HP 2000-219DX Notebook. I saw the list of drivers for it, and got the Ralink 802.11 b/g/n WiFi Adapter driver file from another PC. I'm not sure how to install this or if I should use another driver altogether. What do I do?
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Aug 23, 2014
My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.
It was still fine when I downloaded windows 8.1 but all of a sudden displays limited/no connectivity. I tried everything I can including resetting tcp ip settings thru command prompt, finding other drivers till someone suggested me to put my laptop back to windows 8. Still didn't fix the problem. Now, my laptop does not access wifi nor detect any wireless connection whether our home wifi, or others.
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Aug 21, 2014
I recently bought a new HP Pavilion 15 PC , and the first weeks the wireless connection was working until a couple of days ago when it just shows an X on the wireless connection show that I'm not connected . I checked the University wifi which was working well for everyone else .
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