Lenovo X220 / Helix Tablet :: Mouse Cursor Jumps Around Screen Randomly
Feb 6, 2012
I have an X220 convertable laptop but the mouse cursor is driving me mad. It randomly jumps around the screen; clicks things and generally makes working really hard.
At first i thought i might have a virus although i have Norton installed. I have done virus scans with Norton and McAfee in both regular and safe modes. No problems found.I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad. Nothing works.Lenovo support say they think it is a hardware problem; they sent me a new keyboard. i put the new keyboard in (really easy to do). No difference.Lenovo want me to return my machine for evaluation but i use it every day..I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service. If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!
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Feb 19, 2012
I have this massive problem with my cursor randomly moving and clicking all over the screen without being touched. I hadn't had this problem until after I had my cracked screen replaced with a new one. I've tried unplugging the mouse, disabling the touchpad, etc. and nothing.
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Jun 12, 2011
When I put my X220T in tablet mode, the screen moves just enough to move the pointing stick in the middle of the keyboard to cause the cursor to move. I can't rest my hand on the screen without causing the cursor to move all the way accross the screen.
Am I missing a driver that would disable the nub when the screen is turned over it, or is this a design oversight? I've got the latest BIOS.
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Jan 22, 2014
All of my on screen display notifications (volume, brightness, caps lock, numbers lock) no longer work. How to get them back?
I have X220, Windows 7, 64 bit.
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Jun 21, 2013
I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works.
After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what.
The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open.
That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor.
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Dec 3, 2011
I have an X220 with a WWAN card. I don't use it anymore so I will be switching it out for an MSATA. I will then have two spare large antennas. I know that sometimes you want to match antenna size to wavelenght and sometimes you just want a big atenna. If in wifi, you just want it bigger, well, the WWAN antennas are bigger. Should I swap the wires so my wifi gets the bigger antennas?
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Aug 15, 2011
Running in extended desktop mode with my external monitor as the primary, the touch works as input on the laptop but the pen does not. When I put the pen to the screen of the tablet the pen icon appears on the external monitor screen only. I have gone to the Tablet PC Settings Setup to set up the pen (and hit "Enter" to change the screen for the input) but touching the pen to the Lenovo screen does nothing to set this option.
I feel if the touch screen will work in extended desktop mode, then the pen should and that I'm just missing something.I'm upgrading from the X60 and the workaround that I used for that tablet was to have two presets - one for extended desktop for the external monitor for everyday use and one for the laptop screen only for when I needed to use the tablet function while docked. That was a good workaround (although I would see the BSoD on a fairly regular basis) but I was hoping for more with the X220.
Specs:
Lenovo X220
Windows 7 Professional
HPL2045W External Monitor
Extended desktop
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Dec 26, 2014
The top text is what it looks like when the screen orientation is anything other than "normal".
The bottom text is what it looks like in normal mode.
It's running windows 7 Pro 64-bit. The touchscreen input also shifts a few pixels up when the orientation flips 180.
I just got two of these (off-lease) and they both have the same issue.
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Oct 28, 2012
When I try to download driver I get: The document you have requested is not available.
[URL] .....
After long time I get the error msg. It is poor because a test robot can find the error.
Where do I find the driver?
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Oct 21, 2014
Recently started having a problem with the mouse pointer randomly jumping all over the screen. It's gotten so bad that I can't even use the computer at this time because the pointer won't stay in the same place long enough for me to type or select anything. I typically use the laptop in the screen forward configuration so I don't use the touch pad and nothing is touching it. I use the touchscreen about half the time and use an external USB mouse the rest of the time. It makes no difference which method I use or whether the external mouse is connected or not. as my fancy 4-month old laptop is essentially useless at this point.
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Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
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Jan 26, 2014
The touchpad and mouse are disabled on win 8.1 after the login on my x230t.
Before i open the session the touchpad works fine, but not at all when the session is open.
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Jan 21, 2011
I received a Dell Latitude E6510, Windows 7, Bought January 2011
Problem: My text cursor jumps randomly around when I'm typing
I take care where i put my fingers: no resultI have the last drivers DELL_MULTI-TOUCH-TOUCHPAD_A06_R281462.exeI deactivated the touchpad: no result
I have 2 other Dell (Inspiron and Precision M65): This problem never occurred....
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Nov 4, 2013
I keep getting a blue screen of death every few hours when using the touchpad:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (syntp.sys)
The windows 8 pro that shipped with my Helix keeps crashing a few times a day.
Lenovo seems to be updating their driver every few weeks, but they are not fixing my problem!
I've enabled most of the fancy settings in the driver options, so who knows if mine is a bad combination...
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Apr 13, 2011
When I place my LCD into tablet mode, sometimes my mouse wanders slowly on the screen and the touch interface seems to be disabled. After some trial and error I found that the culprit is that my TrackPoint is gently rubbing against the backside of the LCD. I found that I could make the mouse cursor move rapidly back and forth on the screen just by gently putting pressure on sides of the LCD when the laptop in tablet mode. I own two x220t devices, and this happens on both of them. My TrackPoint touch sensitivity is set 2 ticks to the left of the most sensitive setting.
I remember reading somewhere that the TrackPad is disabled when the laptop detects that the LCD is swiveled into tablet mode, so that it doesn't accidentally move the mouse. Could the TrackPoint be similarly disabled so that it doesn't generate these phantom mouse movements?
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues. Putting them into several threads so they can be answered independently. The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Screen rotation does not work. In “Device Manager” I can see “C5621 gw Mobile Broadband Geolocation Sensor” and “Hid Sensor Collection”. The HID one has an exclamation mark next to it. Are there some drivers I need to download to make this work. I did of course check if screen rotation is not locked – it is not (I did turn it on/off a couple of times, without any effect). Manual rotation (using display settings) works fine.
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Apr 26, 2013
Sometimes when I leave my Helix alone the screen saver kick in. When I try to use the Laptop again after a while, it has turned on the (back) camera and the camera app is completely stuck. No swipe, no Alt-F4 or Alt tab can get it out of there. I have to hold the powerbutton down for a hard-power off.
Seems to me this is a software problem. I tried to install the new Settings app this morning. (this refreshes the camera sw and other drivers) but no improvements. Same problem remains.
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Dec 23, 2008
The brand new multitouch worked for 2 days while I was setting up the laptop and my files. I played with it for about an hour tonight. The X230T was running on battery, I plugged in the power cord, and the screen became totally unresponsive. As insensitive as a school bully in a bridal shower.
Per instructions at [URL] .... -- I'm running Windows 7, 64bit -- I uninstalled and reinstalled the ISD multitouch driver, 7wge69ww.exe. No go.
The only input device that now works is the mouse -- not the pen, not a finger.
Considering that my other X230 was sent to the shop last week (with a second dead motherboard in less than a year), I'm starting to wonder about Lenovo.
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Feb 24, 2013
I have a problem with the on screen touch keyboard of the X230T. I cannot move it around anymore using the finger or stylus. Moving it with the touchpad is still possible. Also the "dock"-option is deactivated. Which driver I would have to reinstall for the on screen keyboard? Is it a Windows- or a Wacom-component?
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Dec 17, 2011
I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
PROBLEM # 1 The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....
PROBLEM # 2 My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
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Sep 9, 2014
I want to get a x200 tablet (7453-AH3) just for programming classes, but wonder whether x200 will run VS2013 with win8.1 well, such as response speed, smooth or not, a lot lags or not, etc.. Also, will OneNote work well on it?
If I put a SSD in, will that make it better? If not, is that possible to upgrade X200 tablet motherboard & CPU to make it better?
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Jan 13, 2008
When typing in a document, in wordpad for instance, the cursor (and text entry point) will suddenly jump elsewhere. Typically up a couple of lines. Since it happens while typing, I end up corrupting the document.
Disabling the touch pad does not solve the problem.
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May 9, 2008
I just intalled a new disk that is running quite well, except that I cannot run xpmode. I get the warning that I need to alter the bios, but not setting exists on the chip to alter it for virtualization. Why could it run before on the same chip, but no longer. Is there a workaround. Is there a way to copy the settings from the old hard drive? I suspect not, but I am sometimes an optimist.
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Jan 10, 2014
My function key is always on so that I have to press it when I want it to be off. An example of this would be that I have to hit Fn+Alt+F4 if I want to close a window. I believe this has to do with me downloading a BIOS update for Windows 8 but I cannot find how to disable it.
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Jul 4, 2014
I have a lenovo Helix on Windows 8.1 x64.
I have created the special 8gb partition. I have installed RapidStart drivers app and enabled RapidStart. At first it works - i put helix to sleep, and i can see after some time that the led stops flashing so the tablet goes to hibernation. However, after lying some time it wakes up again, and stays in sleep mode, and not hibernated mode, and thus, eventually runs out of battery.
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Oct 4, 2014
I am having a problem with a ThinkPad Helix and was looking for some advice on the troubleshooting process. The tablet was dropped and it suffered some damage. When I received the tablet I noticed that it still powered on but there was no video. Upon closer inspection, I noticed that the monitor is still displaying video but it is very dim. When I shine a flashlight to the monitor I can see the windows logon screen and the touch panel recognizes me tapping the screen.
The first thing that I tried was replacing the cables that connect the monitor to the motherboard as some of them looked like they had forcefully been removed. This had no effect on the issue as the monitor was still very dim when I powered it on.
I thought that the monitor was the problem and decided to replace the entire screen assembly. I was able to get another monitor that matched the part number of mine and swapped it with the old one. When I turned it on after swapping the monitor I stil the had a very dim screen. If it wasn't the monitor or the cables that connect the monitor to the motherboard then the only thing that was left was the motherboard.
Again, I found a replacement motherboard for the unit and swapped it. When I powered it on I still had the same issue as before, very dim video. It doesn't look like the thinkpad helix has an lcd inverter or I would have tried replacing that first.
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Jun 4, 2013
When I start my X201 Tablet, I always get a Fan error message.
I used compressed air - then it worked for a couple of days, but not anymore.
When I take of the keyboard, I see that the fan is starting to spin, but suddendly stops right before the error message.
Should I replace the fan, or might it be a problem with the motherboard - and how am I then able to fix it?
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Nov 4, 2013
Just received my Helix and I have some issue, one of the biggest issue so far is that it will only power up and stay on with external power, when I dock it it works fine, if I undock it it will shut down, if I plug the power cord to the tablet it will power on but as soon as I remove the power cord it will shut down, I have checked and the batteries are 100% charged....
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Aug 12, 2014
I have a lenovo helix, and the factory restore on it, does not work with the bios key. it keeps telling me its invalid. I have a feeling the restore partition on this computer is not the correct one.how to get a copy of a lenovo helix restore disk?
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May 4, 2013
On the Thinkpad Helix how to use the F-keys and leave the End-key to be End and not Insert??The keyboard-dock of the Helix does not have a separate Insert key (but Fn+End)Now I need the F-keys to be default.. but I don't want to switch End to be Insert..These kind of changes made the Helix to be unusable for Visual Studio ....
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